Adobe Connect

RATING:

4.3

(683)

About Adobe Connect

Adobe Connect is a web conferencing software solution used by companies for conducting online meetings, webinars and training sessions. The solution is for adhoc collaboration as well as planned online meetings. The solution enables online audio and video collaboration across devices (including mobile platforms). Participants using desktops can join meetings without installing any software. Adobe Connect Webinars offers features such as email integration and conference rooms that can be customized by users. The application also includes visualization tools such as polls, chat, whiteboards, and a console for mixing video streams for increasing participant engagement. Adobe Connect has a web-based learning solution designed for interactive training. Presenters c...

Awards and Recognition

FrontRunner 2023
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Adobe Connect Reviews

Overall Rating

4.3

Ratings Breakdown

Secondary Ratings

Ease-of-use

4

Customer Support

4.5

Value for money

4

Functionality

4

Most Helpful Reviews for Adobe Connect

1 - 5 of 684 Reviews

Benjamin

Education Management, 2 - 10 employees

Used less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed March 2022

Good Functions for use!

User Profile

Nathan

Verified reviewer

Public Policy, 11-50 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

FUNCTIONALITY

5

Reviewed December 2018

Robust webinar platform

This platform saves us a ton of money vs. in-person meetings. It's good enough to provide an experience that can substitute for most in-person meetings. We also do numerous training sessions with this platform, record them, and make them available to our partners.

PROS

We probably don't use 30% of the features during any given meeting, but it's nice to have the flexibility of breakout sessions, whiteboards, video conferencing, etc. Most of our sessions are simple PowerPoints uploaded into the room, utilizing integrated telephony and chat for communication. But the system is robust, offering just about anything you could imagine doing in an online meeting. We record most of our sessions, and Adobe offers good tools for editing the recordings, which can then be shared right from Adobe's platform. The pods available in the room allow for document sharing during the meeting, the playing of audio and video files, polling and surveys, and of course screen sharing. The new HTML client means participants don't have to leave the browser to engage in meetings any more, and there is a mobile client for joining meetings via Android or iOS. The admin interface offers branding so you can ensure all the meetings have your company's logo and colors. All in all, it's a pretty slick package.

CONS

My biggest gripe with Adobe Connect is the necessity of engaging a third party in order to achieve integrated telephony. This should be included. To be clear, VOIP is included. I'm simply talking about the ability of participants to call in to a meeting using a regular phone requires a third party. While it's not enough to make me seek a different webinar platform, it is shocking that Adobe has not addressed this glaring issue. The only issue I have with the platform is playing long videos during meetings never seem to work, and it has forced us to all but exclude video from our presentations.

Demarco

Education Management, 51-200 employees

Used daily for less than 12 months

Review Source
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

2

Reviewed December 2019

Adobe Connect - Live Conferencing Tool

The tool is excellent for my job as a tutor, which is to relay and clarify information.

PROS

The software allows for files to be uploaded to the server for the group to download. For a business presentation this can be invaluable for distributing notes and plans. The boxes in the presentation are organized into 'pods,' which are used to organize and present certain information. The pods can be customized to your liking. The software is able to record the presentation for future review and use.

CONS

The software requires a strong internet connection in order to work. Some features such as voice connection does not work all the time. A way around this flaw would be to use a voice conference phone number as a back-up or initial plan for recording voice.

Reason for choosing Adobe Connect

The ease of setting up vital information needed for my work.

Brandon

Primary/Secondary Education, 11-50 employees

Used daily for more than 2 years

Review Source
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

4

FUNCTIONALITY

2

Reviewed October 2017

Online teacher using Adobe Connect as virtual classroom

After using Adobe Connect for 3 years on a weekly basis, I have a appreciation for its potential as an educational tool, while a frustration with the severe limitations and lack of functionality. I can tell this is a program meant first and foremost as a tool for meetings, and I cannot endorse it as a regular digital classroom until some of the above issues are addressed.

PROS

Relatively straightforward to use. Allows for stable use of audio and visual communication with large groups. Layout feature makes transitioning between different topics smoother. Downloadable apps allow for the potential for customization. The recording and attendance function make disseminating information easy. Mobile apps allows for more diverse applications. Breakout rooms are an excellent tool for small group learning.

CONS

Base functionality is extremely limited. Notepods don't even have the sort of text modification present even in e-mails or notepad programs, making them extremely limited in use in a classroom. Most educational tools are locked behind a pay wall. The inability for more than one person to write in a notepod hinders collaboration. Inability to use presenter only area while in breakout rooms causes problems. The white board function is virtually unusable due to poor interface and inability to switch between functions smoothly. PDF files require constant resizing to get to a point where they are readable, and often have lots of wasted dead space. Word Files cannot be shared at all. When screen sharing it is difficult to access the functionality of the room itself. When using link pods, one person clicking the link opens it on everyone else's computer. There is severely limited flexibility when it comes to learning options for a classroom, especially for creating interactive experiences, such as games or worksheets. Private messages cannot be seen by the host, allowing students to talk to each other without supervision creating a risk for bullying and off topic conversation, and while private messaging can be turned off in the main room, it cannot be in Breakout Rooms, and turning off private messaging makes it difficult to provide SPED support to students without drawing the attention of classmates.

Rayna

Health, Wellness and Fitness, 10,000+ employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

FUNCTIONALITY

4

Reviewed November 2023

Adobe connect is really a classic

PROS

I love how it’s easy to use and so simple to connect with minimal lagging.

CONS

I always feel like adobe connect can become more modernized by adding more color