All Wipster Reviews
1-25 of 75 Reviews
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Mattias
Verified reviewer
Animation, 1 employee
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed November 2021
Wipster saves time in the workflow
It's one of my favorite tools in the workflow of a film production.
PROSSince I started to use wipster several years ago, the feedback process of a project is so much easier. It´s very easy for customer to log in, view the film and make comments. And you can keep the discussion inside wipster instead of in several mails and documents. You also keep track of who viewed it and have a better overview of the feedback process.
CONSIt´s when there is a problem with the uploadign but that happens very seldom.
Brad
Marketing and Advertising, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed November 2021
Wipster is crucial to our workflow.
Wipster is a great app that has made collaborating with clients, creatives and team members on video productions and projects much easier and more streamlined. The ability to pause videos and leave notes at that exact point in the video is crucial to our feedback and collaboration process - and the clients love it too. They feel more involved with the project and can specify exactly what changes they need.
PROSWipster is a very handy app for a visual studio like ours. We use Wipster daily to get feedback on storyboards, style frames and videos we are creating for our clients. Wipster allows our clients to open a video or storyboard and make comments and feedback exactly where the input is relevant. In-app comments and discussions can be made by all team members and stakeholders working on the video or storyboard. Wipster is an invaluable app for the day-to-day running of our studio and has been an instrumental tool in helping create the productions that make our clients happy. Another great feature is that we linked Wipster to our studio's Slack account. Whenever a client or team member makes a comment or an update to the production we are notified on Slack - which has proven to be very useful too.
CONSTo be honest there is not much we dislike about Wipster. Everything works as it should and it is a very user-friendly app to use. The only issue we have had in the past is some login issues for some of our clients wanting to review work - but these are nornmaly sorted out within a few hours max.
Michael
Verified reviewer
Media Production, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed May 2019
A Solid Solution For The Video Review and Approval Process
Wipster was fine. The client often went around the platform, emailing and calling without updating Wipster, but it was easy enough to update it myself, though a slight waste of time. Overall Wipster is a good looking platform that speeds up this aspect of post production. Client's feel comfortable enough using Wipster (when they remember to...)
PROSIt's a great way to manage video editing projects remotely with clients. The system for receiving edit notes is excellent and professional. This speeds up the workflow as one of the slowest parts of post production is waiting for a response from clients during the various rounds of editing.
CONSWipster is useful and one of the best platforms for managing editing notes from clients as a video editor. I think the only problem is the name. The name Wipster does not fit the industry I work in, but most people are aware of it and not bothered. The only problem, the name is a little silly sounding. It's competition has a better name and slightly better interface, so this is not the platrform I recommend first, but it's fine to work on.
Kalidas
E-Learning, 1,001-5,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed May 2023
Review after 1-2 of Regular Use
My overall experience with Wipster is quite good.
PROSThe most I like about this Wipster is the way we share Files/Videos with customer and receive customer feedback on the video timeline.We can export that feedback in the PDF form to share with the external team working on the same project.
CONSI have not notice anything like that. The process i am working in, I found Wipster useful for us.
Anonymous
1 employee
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed October 2019
Wipster Videos
Overall, it has been a very good and powerful tool to sharing videos for review and approval. Other tools seem like they might work faster or have some interesting additional features, but I value a cheaper service that does the basics very well more than a more expensive service with a bunch of extra non-critical features.
PROSBeing able to share high quality videos with clients with a wide variety of share settings, and that the client can then comment directly on the video easily.
CONSUnless the reviewer logs into Wipster, comments are a one-way conversation. 9 times out of 10, I have to send an email in order to respond to comments - rendering replys to comments in Wipster almost useless.
Dan
Marketing and Advertising, 201-500 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2017
Perfect solution for collaboration and pre-publication review!
Easy collaboration
PROSWipster is a perfect solution for sharing with key stakeholders a version of a video before publishing for mass consumption - it saves from having to manage out-of-date YouTube links, and my team LOVES being able to comment right on the spot of the video they need to rather than trying to pinpoint the exact time and note when reviewing. HUGELY useful for international teams and large team review.
CONSIt's not cheap, and the plan options go from affordable to steep with nothing in between.
Marc
Verified reviewer
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed April 2018
Use Wipster daily for video project reviews by clients and stake holders.
Improved productivity and project turnaround.
PROSSoftware is fantastic for client reviews of video project work. Integrates very nicely with Adobe Premiere and other video editing software. Greatly improved productively by taking care of several steps in video reviewing by clients and publishing. Nicely integrated with Vimeo.
CONSHad minor issue with uploading and sharing videos directly from Premiere which affected my workflow slightly however issue may be due to versioning of Adobe products .
ANDREW
Verified reviewer
Broadcast Media, 11-50 employees
Used weekly for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed May 2019
Great for video and animation companies
It was easy to follow notes from the client and internal teams. It helped to view the videos and see notes and any changes wanted instantly. I could also print out the notes in a spreadsheet. It would work great for animation and video production companies.
PROSIt worked great for reviewing client and internal team notes on some animated videos I worked on. It was easy to follow the notes and timestamp of what note the team had or the client had. It let you upload different updates and versions as well.
CONSI was a little hard to find different versions of the videos I updated at first but was ok after learning a bit and navigating around.
Nicholas
Verified reviewer
Media Production, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2018
Where has then been all my life??
This product has completely changed the way I will go about seeking feedback on my video work. It's unreal how good the product is, how helpful and responsive the customer success team is and the user community is in the highest echelon of how user communities should be built and maintained.
PROSThe two way integration with Premiere Pro is simply astounding.
CONSThe Premiere Pro widget can be a little buggy at times.
Vendor Response
Thanks so much for the kind words, Nicholas!
Replied November 2018
Anonymous
2-10 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2018
Best Video Review and Collaboration Platform
Ease of review and collecting feedback from multiple people is seamless.
PROSIt's simple to use both on the backend and for clients. Comments can be easily added, and it's simple to send to clients for feedback.
CONSThe price to move up to the second level with more features is steep for a small business when compared to the lowest paid account.
Mark
Motion Pictures and Film, 1 employee
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2022
A simple, straight forward and yet powerful feedback platform
Overwhelmingly positive. I've used it for many projects and I've never had any complaints or panicky phone calls about clients not being able to access or comment on work posted on my wipster account.
PROSThe ability to share an edit with a simple-yet-secure email link to directors and producers and other department heads is just the best.
CONSA better executed smart phone app for filtering feedback.
Verena
Marketing and Advertising, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed November 2021
Review for Wipster - Use of a Video Collaboration Tool
it makes our feedback process for our videos way easier for both our clients and our video editors
PROScommenting in video via drag&drop, seeing the names of the collaboraters + being able to upload pictures
CONSconnectings with Slack could be improvroved + I would like to share the whole folder with a client, not only single videos
Olga
Marketing and Advertising, 1,001-5,000 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2023
Gamechanging tool in video review
great, much better the methods I used before
PROSthe feature I can live screenshots in the comments and comments with pointing to specific place on the screen so useful also to do corrections from my managers
CONSthere's no feature to copy paste screen shot will be a lot useful
Natalie
Verified reviewer
E-Learning, 2-10 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2019
Love Wipster for my vlogs and course videos
Some of the most user friendly and useful software I've ever used. Love it
PROSSuper easy to use and give feedback. Cuts down so much to and fro between me and my video editor
CONSNot being able to see previous version comments in the latest version so you can check what's been done
Vendor Response
Thanks so much, Natalie! Easy to use software is key :)
Replied February 2019
Mike
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
FUNCTIONALITY
4
Reviewed May 2018
Great Video Hosting Service for Client Review
It's very easy to get videos uploaded and ready to send to clients with this software. Great modern interface that is intuitive without having to learn how to use it. Storage amount offered is very fair for the price compared to other services
CONSClients don't seem to want to take advantage of the review features of the website. For some reason prefer to email notes instead of using built in features.
Craig
Used free trial
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
Reviewed June 2015
Wipster is a game changer
Before we started using Wipster, the review process at 12 Stars Media, a video production company in Indianapolis, was (for lack of a better word) pain-stacking. What Wipster has done was take a process of nearly a dozen steps (often doubled when multiple rounds of revisions were necessary), and reduced it to 3: Upload, collaborate, finalize. Couple that with innovative, open and personable individuals behind it and we simply can't stop bragging on these guys. They have made video review easy and fun again!
Vendor Response
Making video review fun and easy was why we built Wipster, and what drives us with every release, so that's the best feedback we could hope for. So happy to hear you're lovin' it at 12 Stars Media. Thanks for the review Craig!
Replied June 2015
steve
Used free trial
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
Reviewed June 2015
Saves me hours
At Socialize we produce 3-4 videos a week, sometimes more. Our team is spread across NZ, US , the UK and Australia. Previously, communicating edits to the team and clients was a mess, trying to get the time codes right and explain what was needed would often add hours to out turnaround time. With Wipster we have all but eliminated that wasted time, our editors know exactly what is required of them and and our clients can see exactly where their projects are at. Great product, excellent support, looking forward to seeing what they come up with next.
Vendor Response
Thanks Steve, so glad to hear Wipster is saving you time and working well for your team all over the world.
Replied June 2015
Adam
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
2
Reviewed June 2017
We used Webster on a number of projects and it was a nice way to showcase our work with the client
It allows instant client feedback visually, beyond a bullet list of revisions . I like how you can update new versions for the same project .
CONSThere have been a number of times when an upload just doesn't work and I sit waiting for quite a while .
Andrei
Used free trial
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
Reviewed June 2015
Ease of use
Pros: Easy to use Quick playback Great customer support Cons: some occasional bugs
Vendor Response
Hello Andre, thank you for the feedback, and glad to hear you're enjoying the app! You mentioned some occasional bugs: If you haven't already done so, could you please contact our support team and let them know what you're experiencing? While we try to ensure the best experience possible, sometimes bugs slip through the cracks and can be a bit tricky to track down. Any help you could provide would be greatly appreciated!
Replied June 2015
Kalyn
Verified reviewer
Used monthly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2018
Amazing process of video edits with multiple inputs!
Excellent and easy web design for anyone with basic computer knowledge. We use this program to edit video and send out drafts to get different input. It provides invaluable advice and has truly brought our marketing team together.
CONSOnce you make one comment, the rest comes easy. The initial instructions are super clear but almost everyone figured it out within minutes. Also, users do have to create a login to put comments on a video.
Danny
Used free trial
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
Reviewed June 2015
Wipster has revolutionized our video feedback workflow!
Before I found Wipster, I used to upload videos to YouTube and have to essentially teach people how to give feedback that was actionable. With in-line commenting in Wipster, I've never had to teach anybody anything, and the feedback between me and my clients has been much more efficient and effective!
Vendor Response
So great to hear it! Thanks for your review Danny.
Replied June 2015
Camila
Verified reviewer
Used less than 6 months
OVERALL RATING:
5
EASE OF USE
4
FUNCTIONALITY
4
Reviewed July 2018
Have the opinions of your customers efficiently
It is an extremely useful software when you work for several clients and you need to know their opinion in order to continue with the process. It works very well with Adobe Premiere and a very efficient interface
CONSThe first thing that usually frustrates me is that, sometimes, bugs or small errors are generated. They are solved very easily refreshing the page, but can be tiresome.
Ueli
Used free trial
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
Reviewed June 2015
A huge Help!!!
Makes our Workflow with the client so much easier
Vendor Response
Thanks Ueli, it's great to hear that the client workflow is easier. We created Wipster to keep this simple, so your feedback is awesome for all the team here at Wipster to read.
Replied June 2015
Josh
Used free trial
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
Reviewed June 2015
Super easy video review
I use this platform for work quite a bit. My managers really like it.
Vendor Response
Thanks for the feedback Josh! 'Super easy' is what we love to hear.
Replied June 2015
Caitlin
Used monthly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2018
A life-changing tool for you and your clients
Wipster is a life changing tool that allows you to capture feedback from clients in a seamless, professional way. The client simply comments the changes they want directly on the video, and I can comment back on those changes, track todos, track versions, and more. I can't remember what life was like back when clients said stuff like.
CONSIt's pretty costly at /month. For a small, growing business on a budget, this tool for this price point is tough, but all-in-all it is a great app.