Uscreen

RATING:

4.7

(67)

About Uscreen

Uscreen is an all-in-one membership platform built for video creators to launch paid memberships that include an on-demand video library, live streaming capabilities, and their own community space, all in their own branded site and OTT apps. By using Uscreen, creators can build a stronger brand, create a more loyal community, and maintain a sustainable business.

Uscreen Pricing

Basic: $99/month, $79/month Growth: $199/month, $159/month Uscreenplus: starts at $499/month, $399/month

Starting price: 

$99.00 per month

Free trial: 

Available

Free version: 

Available

Uscreen video membership and community software platform
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Uscreen Reviews

Overall Rating

4.7

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Uscreen

1 - 5 of 67 Reviews

Trevor

Media Production, 2 - 10 employees

Used unspecified

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

Reviewed April 2024

Uscreen Review: The future of creator collaborations

User Profile

Joe

Verified reviewer

E-Learning, 1 employee

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2023

The Platform I've Always Needed

PROS

It's the exact system I need for my membership. I wanted to create a Netflix for podcasters, and even built out a version one on top of WordPress. But Uscreen does everything I need it to do and more. It was a no-brainer for me to switch.

CONS

I'd love an importer for Vimeo to Uscreen, and the ability to make some videos public and embeddable on other websites.

Reasons for switching to Uscreen

Uscreen is much easier to manage — I don't have to worry updates, development, security, or anything else that Uscreen does for me!

Vendor Response

Thank you for your fantastic review! We're thrilled that Uscreen is the exact system you needed for your membership and your vision of creating a Netflix for podcasters. Thank you for choosing Uscreen over WordPress. We're committed to providing a hassle-free and comprehensive solution for content creators like you. If you have any more ideas or insights in the future, please don't hesitate to share. We're here to support your journey to success!

Replied January 2024

Trevor

Online Media, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

5

Reviewed February 2024

Own Your Journey

In an era of creators economies exploding, this is one of the best communities to be a part of, in all of digital creator things. If you want to create content that resonates with your audience, rather than just the algorithm, check out Uscreen! They treat you like an important business, not like a corporate lead, at all times.

PROS

Uscreen allows me to learn and manage every inch of my digital presence. My creators, viewers, administrators, graphics team and business partners all rave about the quality of content experience that Uscreen provides to an otherwise SEO-driven world. Our content, our rules.

CONS

Developing more internal contacts and content should continue to be a main focus. Ensuring the success of their clients pages is financially and in-general, a good move.

Reason for choosing Uscreen

Uscreen was far more helpful, far more nice and they also work with my favorite band. Originally, that's an accurate summary.

Reasons for switching to Uscreen

I didn't want to be trying to win in a battle against billions of other creators. Or even hundreds of thousands. I wanted to become a successful creator in tomorrow's platform.

Charlee

Health, Wellness and Fitness, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

2

VALUE FOR MONEY

3

CUSTOMER SUPPORT

1

FUNCTIONALITY

2

Reviewed March 2024

Coming from Vimeo OTT, wish I hadn't of switched

Migration was the biggest headache I’ve ever encountered. The Apps and Webs team were disconnected and virtually no communication leaving a lot to error. Support queries take days, hours, and weeks. Their staff take the weekend off and sign-off after 5pm. If something happens after hours or over the weekend don’t count on it being addressed. You can guarantee to lose business in the transfer, especially from Web subscribers. Uscreen says that a Stripe migration is ‘simple’, but it’s far more complex than they lead you to believe. From a platform perspective: Uscreen’s perks are the calendar and Community, however Vimeo customers will have complaints about that — and when you try to raise these issues with the AI Bot that Uscreen uses for Support — they go nowhere. They have an alleged “feature request” button where you can request things like different roles for your employees/team, a deep dive into customer information, but they never go anywhere, and don’t count on a Uscreen employee reaching out to you to confirm receipt or even discuss potential changes to their system that could be beneficial (and not to mention, compete with their largest competitor - Vimeo.) All in all, if you’re thinking about doing it. Don’t.

PROS

Some features are nice: Calendar & Community, but that's about it.

CONS

- Poor support. - Employees who aren't bots seem overworked and not enthusiastic about their work. - The migration process was far from seamless. - Content management requires additional steps: For example, you cannot simply 'delete' a video from a Category. And you can't have a Collection within a Collection.

Reason for choosing Uscreen

Price, App-Web integration, Support team located in the US.

Reasons for switching to Uscreen

The initial Uscreen representative I spoke to was amazing. Communication was timely, and they responded quickly to all my questions. They were also able to offer a competitive rate to what I had been paying at Vimeo OTT. When the contract was signed and I was handed off to my 'Migration Team,' the wheels fell off.

Randy

Motion Pictures and Film, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2023

A game changer for my business

100% a happy camper! I am a huge fan and will be for years to come! Thank you Uscreen!

PROS

From sales to customer migration to deployment to mobile app development, every step along the way has been a top notch experience. I received tremendous support at every step with precise documentation and helpful humans. Transitioning from a different platform to Uscreen was seamless and since the upgrade my online business has almost tripled in revenue!

CONS

Compared to other platforms, the Community feature is still relatively simple. I wish there were more robust features such as private messaging and screen sharing like Discord.

Reason for choosing Uscreen

Robust features, and more polished user experience, polished mobile apps, and amazing customer service.

Reasons for switching to Uscreen

Uscreen offered the most feature rich content management and front end user experience that I've seen. Coming from a mixture of Circle.so and Wistia, I was missing simple features like categories, tagging, and rich search features.

Vendor Response

It's wonderful to have you as a happy camper and a huge fan of Uscreen! We're committed to serving you for years to come, and we're excited to continue supporting your business's growth and success. Thank you for choosing Uscreen over other alternatives like Teachable and Wistia. We're dedicated to providing robust features, a polished user experience, mobile apps, and exceptional customer service. If you ever have more feedback or ideas in the future, please feel free to share. We're here to help your business thrive!

Replied January 2024