---
title: "Uscreen Reviews, Pros and Cons - 2026 Software Advice"
description: "Reviews of Uscreen. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Uscreen is a good fit for you!"
source_url: "https://www.softwareadvice.com/video-management/uscreen-video-platform-profile/reviews/"
page_type: "reviews"
language: "en"
---

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Uscreen Reviews

Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee.

[Overview](https://www.softwareadvice.com/video-management/uscreen-video-platform-profile/)

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# Uscreen User Reviews

## Reviews summary

- Overall rating: 4.8/5
- Total reviews: 128

### Secondary ratings

- Ease of use: 4.8/5
- Customer support: 4.7/5
- Value for money: 4.5/5
- Functionality: 4.6/5

### Rating distribution

- 5 stars: 111 reviews (87%)
- 4 stars: 11 reviews (9%)
- 3 stars: 2 reviews (2%)
- 2 stars: 1 reviews (1%)
- 1 star: 3 reviews (2%)

### Most mentioned pros

- It has enabled us to transform Blue Lantern into a fully professional, scalable, and engaging digital platform that truly reflects the quality of our work.
- Instead of juggling multiple tools, everything from video hosting and memberships to payments and community features is seamlessly integrated.
- What I appreciated most about Uscreen is that it offers a truly all-in-one solution for building a premium online platform.

### Most mentioned cons

- They have an alleged “feature request” button where you can request things like different roles for your employees/team, a deep dive into customer information, but they never go anywhere, and don’t count on a Uscreen employee reaching out to you to confirm receipt or even discuss potential changes to their system that could be beneficial (and not to mention, compete with their largest competitor - Vimeo.)
- You can upload Resources; however, it isn't easy to update them, and members sometimes have a hard time accessing them.
- Uscreen’s perks are the calendar and Community, however Vimeo customers will have complaints about that — and when you try to raise these issues with the AI Bot that Uscreen uses for Support — they go nowhere.

## Uscreen customer reviews

Showing reviews 1-25 of 128 (page 1).

### The wonderful people of UScreen

- Overall rating: 5/5
- Reviewer: Martyn B.
- Verified reviewer: Yes
- Industry: Entertainment
- Company size: 51-200 employees
- Product usage: Used daily for more than 2 years
- Reviewed: September 2025
- Review source details: This review was submitted organically. No incentive was offered

Any time, any issues - Uscreen always respond very promptly and efficiently. They have a deep understanding of their own product of this, and this is always translated into an appreciation of our bespoke platform.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

The amazing people are at the core of UScreen and their superb customer support. They have always taken time to become fully briefed and then they can deliver great customer support responses.

#### Cons

Hard to find an issue with them - but if really pushed, and it's also a minor compliment: they have a suggestion box, which I did put forward ideas, but they insist on there being some consensus from other users before any idea is adopted. Fair enough I guess.

---

### Increased sales and community

- Overall rating: 5/5
- Reviewer: MaryKate S.
- Verified reviewer: Yes
- Industry: Health, Wellness and Fitness
- Company size: 2-10 employees
- Product usage: Used daily for less than 12 months
- Reviewed: January 2025
- Review source details: This review was submitted organically. No incentive was offered

Uscreen has helped me grow my business with its upsell, downsell, abandon cart, and refer a friend features. We’ve seen lots of growth and retention from these features. They are always coming out with innovative ways for the technology to help not only us as business owners but also our clients.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Integrations, upsells, downsells, retargeting, customer service

#### Cons

Nothing really - ideally I’d love to have TVOD product options

#### Reasons for switching to Uscreen

Everything - user experience, customer service, community, integrations

---

### All too hard, Frustrating, Incompetent tech team

- Overall rating: 1/5
- Reviewer: EL P.
- Verified reviewer: Yes
- Industry: Entertainment
- Company size: Self-Employed
- Product usage: Used daily for less than 2 years
- Reviewed: December 2024
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 2/5
- Value for money: 1/5
- Customer support: 2/5
- Functionality: 2/5

#### Cons

The most frustrating company to be affiliated with. Incompetent. They don't address the technical issues you face on your site. You have to employ external tech guys if you want anything added to your site. There are constant issues. I pay USD1000 per year to use their site. Not worth the money. Really frustrating.

#### Vendor response

I’m really sorry to hear about your frustrating experience with Uscreen. We take your feedback seriously and want to ensure you feel supported as a valued customer. Technical challenges can be frustrating, and it sounds like we didn’t meet your expectations in addressing them—this is something we deeply regret. I want to share that shortly after you published this review, we launched a new feature designed to address the very concerns you raised, particularly around site customization and technical improvements. Our goal is to make things easier for you, and we’d love to work with you directly to make sure you see the value in this update and that your site runs smoothly moving forward. Please don’t hesitate to reach out to our team so we can personally walk you through the new tools and resolve any outstanding issues. Your feedback helps us grow, and we truly appreciate you taking the time to share it.

Replied January 2025

---

### Love Working with UScreen

- Overall rating: 5/5
- Reviewer: Easten D.
- Verified reviewer: Yes
- Industry: Retail
- Company size: 2-10 employees
- Product usage: Used daily for less than 6 months
- Reviewed: June 2025
- Review source details: This review was submitted organically. No incentive was offered

Customer service team is outstanding! I love that you have a dedicated onboarding team as well so its easy to get situated with the platform.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

The platform is so easy to use and customize to create beautiful user friendly apps. I love that if I need to make an edit to the app its quick and easy to do.

#### Cons

Nothing. I dont have any complaints!

---

### Best OTT Provider Out There

- Overall rating: 5/5
- Reviewer: Nick H.
- Verified reviewer: Yes
- Industry: Entertainment
- Company size: 2-10 employees
- Product usage: Used daily for more than 2 years
- Reviewed: February 2025
- Review source details: This review was submitted organically. No incentive was offered

Great support and service, wonderful people to work with over there.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Great customer service and I feel like they understand our business.

#### Cons

Nothing not to like. Their tech stack is robust and their pricing is competitive.

---

### Uscreen is a Trusted, Reliable Platform

- Overall rating: 5/5
- Reviewer: Jena R.
- Verified reviewer: Yes
- Industry: Health, Wellness and Fitness
- Company size: Self-Employed
- Product usage: Used daily for less than 6 months
- Reviewed: May 2025
- Review source details: This review was submitted organically. No incentive was offered

Easy to navigate and set up. Very quick and helpful customer service

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Uscreen has been so easy to use and the marketing tools offered have been a huge help in getting the word out to my community. Everyone I’ve spoken to has been so helpful in helping me get started and they respond so quickly! I’ve just launched, but I’m so happy I chose Uscreen as my movement platform. And it’s easy for me to expand and grow on it!

#### Cons

The thumbnail option doesn’t let you choose your own thumbnail from the video. It chooses it automatically, which makes for awkward snapshots of the video.

---

### Uscreen is the way to go!

- Overall rating: 5/5
- Reviewer: Sebastião P.
- Verified reviewer: Yes
- Industry: E-Learning
- Company size: 51-200 employees
- Product usage: Used daily for more than 2 years
- Reviewed: February 2025
- Review source details: This review was submitted organically. No incentive was offered

We've been Uscreen customers for many years and, along the way, we've grown with them. Their many many features make our business model possible, and their new analytics feature allows us for an incredible in-depth review of all of our customer's engagement and metrics. Almost everyday there's something new and Uscreen does take all our suggestion into account, which is amazing. Highly recommend taking a look at Uscreen if you're looking for a great video membership platform.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

Their many many features such as on-demand video, subscriptions, communities, and their new analytics feature.

#### Cons

Even though it integrates with Zapier, there are some limitations in terms of available triggers and actions possible. I wish there were more.

---

### Handy and easy to use SW for sharing content with corporate group

- Overall rating: 5/5
- Reviewer: Tomas F.
- Verified reviewer: Yes
- Industry: Broadcast Media
- Company size: 201-500 employees
- Product usage: Used weekly for more than 2 years
- Reviewed: May 2025
- Review source details: This review was submitted organically. No incentive was offered

We’ve used Uscreen not as platform to generate revenue, but rather to share content from various stations within the group. The platform fulfilled our needs and the support from the team was always there when needed.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 3/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

Very user friendly platform and also the admin interface is easy to navigate, yet offer a lot of options and settings

#### Cons

no major cons that would have significant negative impact on the use of the platform

---

### Christmas Morning

- Overall rating: 5/5
- Reviewer: Becky D.
- Verified reviewer: Yes
- Industry: Health, Wellness and Fitness
- Company size: Self-Employed
- Product usage: Used daily for less than 6 months
- Reviewed: June 2025
- Review source details: This review was submitted organically. No incentive was offered

Everytime I met with my onboarding specialist and learned more about what is included, it felt like Christmas morning.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

It has every feature a creator could want as well as 24/7 support. As a non-techy personal trainer, I was supported by patient specialists the whole time.

#### Cons

I have not encountered anything negative as of yet! I'm loving the easy interface of buikding the website and app.

---

### For new content creators

- Overall rating: 5/5
- Reviewer: Clare M.
- Verified reviewer: Yes
- Industry: Sports
- Company size: 2-10 employees
- Product usage: Used weekly for more than 2 years
- Reviewed: November 2024
- Review source details: This review was submitted organically. No incentive was offered

Very positive. They’re very helpful. I always feel inspired from the team and their recent london event was amazing. Really helpful to meet other content creators and hear what’s working for them. I love how our videos also look super professional and our users have a clean easy experience when enjoying our content.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

The platform design and user experience. Everything is easy to build and for the end user easy to navigate. The funnels and automations are also helpful.

#### Cons

Getting the app before we were ready. We should have focused on building the platform community first. So that was an expensive mistake on our part. I also get muddled between categories and collections, but again that’s probably me!

#### Vendor response

Thank you so much for your thoughtful review and for sharing your experience with Uscreen! We’re thrilled to hear that you’re enjoying the platform’s design, user experience, and features like funnels and automations—it’s great to know they’re adding value to your membership. I appreciate your honest feedback about getting the app too early. It’s a common journey for creators to balance priorities, and we’re here to help guide you through the process as you continue building. As for categories and collections, don’t worry—you’re not alone! Our team is always happy to clarify or provide tips to make things easier. It’s also amazing to hear that you found the recent London event inspiring! We love connecting creators and hearing their success stories, so it’s wonderful to know you found it valuable. If there’s anything else we can do to support you, please don’t hesitate to reach out—we’re excited to see your membership grow!

Replied January 2025

---

### Always Innovating

- Overall rating: 5/5
- Reviewer: Joe L.
- Verified reviewer: Yes
- Industry: Entertainment
- Company size: 2-10 employees
- Product usage: Used daily for less than 6 months
- Reviewed: October 2024
- Review source details: This review was submitted organically. No incentive was offered

Awesome! They are always there for us and our company. Easy to work with!

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

That they are always updating their site and I love that most!

#### Cons

I wish there was a place where you could see if they are working on a suggestion you gave them.

#### Reasons for choosing Uscreen

Seemed more professional. And loved the fact that they always are updating.

#### Vendor response

Thank you for your feedback! We’re so glad you value our constant updates and support. Your suggestion about tracking feature requests is helpful—we’ll share it with our team.

Replied January 2025

---

### Highly recommend!

- Overall rating: 5/5
- Reviewer: Liz P.
- Verified reviewer: Yes
- Industry: Health, Wellness and Fitness
- Company size: Self-Employed
- Product usage: Used daily for more than 2 years
- Reviewed: February 2024
- Review source details: This review was submitted organically. No incentive was offered

Love it! I'm not that confident technically but it is all so easy to work my way around, the customer service, support and help area is so extensive that you simply can't go wrong. Highly recommend.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

The customer service is excellent. The team is so helpful and genuinely engaged in making sure you get the most out of the system. They listen to feedback, are incredibly responsive to suggestions. I also love how easy it is to set up and get going, then add additional services as you develop.

#### Cons

Not really a con, but they are still working out some quirks with the app which do impact end user functionality. But not enough for me to even consider changing platforms!

#### Reasons for choosing Uscreen

Cost, functionality and recommended by another user

#### Reasons for switching to Uscreen

Cost and functionality on Kajabi were not as good

#### Vendor response

Thank you for your fantastic review! We’re delighted to hear that you find our customer service excellent and the platform easy to use. We appreciate your patience with the app quirks and are continually working to improve. Your recommendation means a lot to us.

Replied July 2024

---

### Our UScreen Experience

- Overall rating: 4/5
- Reviewer: Leigh Ann B.
- Verified reviewer: Yes
- Industry: Health, Wellness and Fitness
- Company size: 11-50 employees
- Product usage: Used daily for less than 2 years
- Reviewed: July 2024
- Review source details: This review was submitted organically. No incentive was offered

Our initial experience/set up was rather lengthy. We had many, many interactions with CS for many, many months. We have requested quite a number of features and most have been built. It took time. They do listen to our needs, but our needs aren't always met. Our rate increased and that was very difficult for our small business. While we are in a fairly good place, there are still important features we would like to enjoy that have not yet come to fruition after nearly 2 years.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 3/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

The UScreen team is very responsive. While we've experienced growing pains, UScreen has very much grown along with us. They prioritize serving their customer's needs. While the overall needs of the Uscreen community don't always match up with our organization's most pressing needs, UScreen advisors always answer our questions and help us with our own needs. We appreciate new feature roll outs and we appreciate the forward thinking nature of the UScreen team.

#### Cons

Difficulty of certain features--not intuitive. Fixes generally require large product updates which take time.

#### Reasons for choosing Uscreen

Better rates at the time. Better plans for features.

#### Reasons for switching to Uscreen

To allow for an in house community for our users.

#### Vendor response

Thank you for sharing your detailed experience with Uscreen. We’re thrilled to hear that our team has been responsive and supportive of your needs. We understand the challenges with some features and appreciate your patience with updates. Your feedback on rates and feature requests is invaluable, and we’re committed to continuous improvement to serve you better. We look forward to supporting your ongoing success and welcome any further suggestions you may have.

Replied July 2024

---

### Dynamic Transformation with Uscreen

- Overall rating: 5/5
- Reviewer: Foster B.
- Verified reviewer: Yes
- Industry: E-Learning
- Company size: 2-10 employees
- Product usage: Used daily for less than 12 months
- Reviewed: January 2024
- Review source details: This review was submitted organically. No incentive was offered

The ease of use and customer support have been outstanding. The initial setup was easy and there were no issues found during the initial deployment of our site with Uscreen.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Uscreen isn't just a video hosting platform; it has been a catalyst for a revolutionary shift in how Pest Posse TV delivers its content to the pest control industry. Since using Unscreen we have had a surge in Pest Posse TV memberships, thanks to its intuitively designed interface and robust features. It has helped us immerse our members and followers with an unparalleled video consumption experience like never before. The sleek platform design ensures a seamless viewing adventure on any device, making learning on the go an absolute breeze. The community feature offered by Unscreen has helped us provide more engagement and forge a sense of camaraderie within the Pest Posse TV community. Uscreen isn't just a tool; it's the fuel for exponential growth.

#### Cons

There is nothing I don't like about Uscreen. So far it has been excellent.

#### Reasons for choosing Uscreen

Cost and ease of use and deployment. Also, Uscreen had some great reviews.

#### Reasons for switching to Uscreen

Wanted a better experience for our followers and a way to expand the platform that was more engaging

#### Vendor response

Hi Foster! We're humbled by your comment that there is nothing you don't like about Uscreen. Your satisfaction is our greatest reward, and we're committed to maintaining excellence. It's wonderful to know that the ease of use and customer support have met your expectations. We aim to make the initial setup and deployment as smooth as possible, and we're here to assist you every step of the way. Thank you for choosing Uscreen over alternatives like Vimeo. We're dedicated to providing a cost-effective, user-friendly, and engaging platform for content creators like you. If you ever have more insights or suggestions in the future, please don't hesitate to share. We look forward to continuing to support your exponential growth!

Replied January 2024

---

### The Best Premium Video on Demand Services

- Overall rating: 5/5
- Reviewer: Dale R.
- Verified reviewer: Yes
- Industry: E-Learning
- Company size: Self-Employed
- Product usage: Used weekly for less than 2 years
- Reviewed: December 2023
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Uscreen has an intuitive user-interface, making it a breeze to set up any video on demand service. Add to it, their world-class customer support when you get stuck, Uscreen certainly sets themselves apart from other similar services.

#### Cons

Since users pay for access, I'd like to see Uscreen taking no cut of the earnings. It just seems like double-dipping when account holders are already paying for a monthly/yearly subscription and Uscreen pulls a service fee and a $0.10 per subscriber fee every month.

#### Reasons for choosing Uscreen

Uscreen's customer service is second to none and they also have OTT options, so I'm able to distribute my VOD through a number of apps and marketplaces.

#### Reasons for switching to Uscreen

Thinkific went from affordable to unaffordable through a number of premium options shifting to different payment models.

#### Vendor response

Hi Dale! Thanks for sharing your thoughts! We understand your concern about the monthly service fee and subscriber charge. These fees help us keep improving our platform for your benefit, offering better services and constant enhancements. We're always working to balance fair pricing and top-notch features. Your feedback matters, and we're exploring ways to refine our pricing model. If you have more ideas or questions, feel free to reach out! Thanks for being a part of the Uscreen community.

Replied December 2023

---

### The Best Choice!

- Overall rating: 5/5
- Reviewer: Mark A.
- Verified reviewer: Yes
- Industry: Health, Wellness and Fitness
- Company size: 2-10 employees
- Product usage: Used daily for less than 6 months
- Reviewed: December 2023
- Review source details: This review was submitted organically. No incentive was offered

To begin with, and perhaps most importantly, since joining Uscreen we've noted a significant increase in customer growth, retention and engagement. The number of features we are able to offer our customers is perhaps a huge driver behind this - built in Communities for engagement, apps, live streaming and many other features we use daily. Daily, we feel supported via their amazing customer support team, the Membership community for creators and weekly videos they create to help cultivate a successful thriving platform.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Transitioning to Uscreen from a different streaming platform was a breeze. There was an entire team to help guide us through, to do the majority or the work and to ensure the move was seamless. The support from the tech team is always quick and and issues we have are solved very quickly. To be honest it's been the best move we have made - the site and themes are up to date and visually appealing, customers love the ease of use, app access and the sheer number of amazing features we can offer.

#### Cons

To be honest, there's been nothing thus far. We've been doing this for over 8 years and have used a variety of streaming platforms...Uscreen has been the best decision we've made.

#### Reasons for switching to Uscreen

The costs for any additional features were steep, a lack of customer support and a lack of updates or developments to offer more features.

#### Vendor response

Thank you so much for your fantastic review! We're thrilled that your transition to Uscreen from Vimeo was a breeze. Our team is dedicated to making this process as seamless as possible and providing the support you need along the way. It's wonderful to hear that our tech team is quick to respond, and they've helped resolve issues promptly. We're here to make your experience the best it can be! We're delighted that you find our site and themes up-to-date and visually appealing. Customer satisfaction is our top priority, and we're glad your customers love the ease of use, app access, and the multitude of amazing features we offer. It's fantastic to know that you've seen such positive results since joining Uscreen. It's great to hear that you've found our Communities feature, apps, live streaming, and other features to be valuable for your daily operations. Our goal is to provide a comprehensive platform that meets your needs.

Replied January 2024

---

### Own Your Journey

- Overall rating: 5/5
- Reviewer: Trevor T.
- Verified reviewer: Yes
- Industry: Online Media
- Company size: 2-10 employees
- Product usage: Used daily for less than 2 years
- Reviewed: February 2024
- Review source details: This review was submitted organically. No incentive was offered

In an era of creators economies exploding, this is one of the best communities to be a part of, in all of digital creator things. If you want to create content that resonates with your audience, rather than just the algorithm, check out Uscreen! They treat you like an important business, not like a corporate lead, at all times.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 3/5
- Functionality: 5/5

#### Pros

Uscreen allows me to learn and manage every inch of my digital presence. My creators, viewers, administrators, graphics team and business partners all rave about the quality of content experience that Uscreen provides to an otherwise SEO-driven world. Our content, our rules.

#### Cons

Developing more internal contacts and content should continue to be a main focus. Ensuring the success of their clients pages is financially and in-general, a good move.

#### Reasons for choosing Uscreen

Uscreen was far more helpful, far more nice and they also work with my favorite band. Originally, that's an accurate summary.

#### Reasons for switching to Uscreen

I didn't want to be trying to win in a battle against billions of other creators. Or even hundreds of thousands. I wanted to become a successful creator in tomorrow's platform.

#### Vendor response

Hi Trevor, Thank you for your wonderful review! We’re thrilled that Uscreen allows you to manage your digital presence and provides a quality content experience. We appreciate your feedback on developing more internal contacts and content, and we’re dedicated to supporting your success. We’re glad to have you in our community!

Replied July 2024

---

### Hope this helps

- Overall rating: 4/5
- Reviewer: Zee G.
- Verified reviewer: Yes
- Industry: Health, Wellness and Fitness
- Company size: 2-10 employees
- Product usage: Used daily for more than 2 years
- Reviewed: July 2024
- Review source details: This review was submitted organically. No incentive was offered

There are pros and cons to Uscreen, but once you're a member there is a lot of support to help make your membership succeed.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 3/5
- Customer support: 5/5
- Functionality: 3/5

#### Pros

Uscreen has been our video hosting website since we October 2022. The website and back-end interface are user-friendly enough, allowing us to focus on creating quality content without much technical issues. Their customer support is always helpful and responsive. We chose Uscreen for its community features, and the ability for our audience to comment on specific videos has fostered a strong sense of engagement and community.

#### Cons

Despite its strengths, Uscreen has some notable downsides. The analytics are not as detailed or informative as we would like, although we are hopeful about the improvements they're making. The most significant drawback has been the outrageous increase in cost per subscriber. This substantial hike was difficult to budget in since our operations costs are already very high, but we decided to stay with Uscreen due to the overall benefits. While there are areas needing enhancement, such as analytics, back end community notifications and pricing, we are overall happy with them. I really miss when Uscreen had their community on Facebook, I feel like there's a lack of interaction on their Uscreen community since we had the switch.

#### Reasons for choosing Uscreen

They had a community feature, and both apple and android apps.

#### Reasons for switching to Uscreen

We wanted an online community that wasn't on facebook so that people didn't have to leave the membership. We also wanted an app.

#### Vendor response

Thank you for your honest and detailed feedback! We’re thrilled to hear about the sense of community and support you’ve experienced, and we’re taking your suggestions about analytics, notifications, and pricing seriously as we continue to improve. Your success means everything to us, and we appreciate you sticking with us!

Replied January 2025

---

### A game changer for my business

- Overall rating: 5/5
- Reviewer: Randy M.
- Verified reviewer: Yes
- Industry: Motion Pictures and Film
- Company size: 2-10 employees
- Product usage: Used daily for less than 6 months
- Reviewed: December 2023
- Review source details: This review was submitted organically. No incentive was offered

100% a happy camper! I am a huge fan and will be for years to come! Thank you Uscreen!

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

From sales to customer migration to deployment to mobile app development, every step along the way has been a top notch experience. I received tremendous support at every step with precise documentation and helpful humans. Transitioning from a different platform to Uscreen was seamless and since the upgrade my online business has almost tripled in revenue!

#### Cons

Compared to other platforms, the Community feature is still relatively simple. I wish there were more robust features such as private messaging and screen sharing like Discord.

#### Reasons for choosing Uscreen

Robust features, and more polished user experience, polished mobile apps, and amazing customer service.

#### Reasons for switching to Uscreen

Uscreen offered the most feature rich content management and front end user experience that I've seen. Coming from a mixture of Circle.so and Wistia, I was missing simple features like categories, tagging, and rich search features.

#### Vendor response

It's wonderful to have you as a happy camper and a huge fan of Uscreen! We're committed to serving you for years to come, and we're excited to continue supporting your business's growth and success. Thank you for choosing Uscreen over other alternatives like Teachable and Wistia. We're dedicated to providing robust features, a polished user experience, mobile apps, and exceptional customer service. If you ever have more feedback or ideas in the future, please feel free to share. We're here to help your business thrive!

Replied January 2024

---

### I glad i found it .

- Overall rating: 5/5
- Reviewer: Tony H.
- Verified reviewer: Yes
- Industry: Media Production
- Company size: Self-Employed
- Product usage: Used daily for more than 2 years
- Reviewed: April 2024
- Review source details: This review was submitted organically. No incentive was offered

so far very well ,specially customer service

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Easy to use ,and I can organize content very well

#### Cons

no download function for user who want to own the video ,like apple tv or amazon

#### Reasons for choosing Uscreen

hopeless customer service by vime and many tech issues ,not working well at and overcharging ,don't go there

#### Vendor response

Hi Tony, Thank you for your feedback! We’re glad you found Uscreen and are enjoying the ease of use and content organization. We appreciate your suggestion about a download function and will consider it for future updates. We’re happy to hear our customer service has met your expectations.

Replied July 2024

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### Your Go-To Broadcasting Partner

- Overall rating: 5/5
- Reviewer: Jawaad K.
- Verified reviewer: Yes
- Industry: Sports
- Company size: 2-10 employees
- Product usage: Used monthly for less than 2 years
- Reviewed: July 2024
- Review source details: This review was submitted organically. No incentive was offered

Stress free, reliable, and a little inspiring. Giving us the confident to create even more content.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

We switched over from another streaming service provider (Dacast). And our experience with them wasn't the best, so we were a little weary. However Uscreen took the stress away completely from streaming. Their system is robust, easy to follow, and very inuitive. We had a very useful and informative onbaording session with our account manager, which set the tone of our Uscreen experience so far.

#### Cons

In all honest, nothing. Their platform has evolved with tools and features very useful to a small niche broadcaster like us. Some features perhaps can be better grouped and configured on the site, but this is purely cosmetic. Everything works really well.

#### Reasons for switching to Uscreen

Their system unfortunately had a few too many bugs. One of our biggest turning points was during a Livestream, where our audience couldnt watch, they only heard the sound. This costed in PPV sales, and hurt our reputation a little.

#### Vendor response

Thank you so much for sharing your experience! We’re thrilled to hear that Uscreen has been able to take the stress out of streaming for you and that your onboarding session with your account manager set a positive tone for your journey with us. It’s wonderful to know that you find our platform robust, intuitive, and inspiring—it’s exactly what we aim for!

Replied January 2025

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### USCREEN IS RAD

- Overall rating: 5/5
- Reviewer: Jordan H.
- Verified reviewer: Yes
- Industry: Health, Wellness and Fitness
- Company size: 2-10 employees
- Product usage: Used daily for less than 2 years
- Reviewed: July 2024
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

USCREEN is an outstanding team! Their support for our digital studio has been invaluable. Our Account Manager, [sensitive content hidden], is absolutely amazing and has made a significant difference for us! I highly recommend USCREEN if you are looking to create a digital studio! [sensitive content hidden]

#### Cons

I would say that there are certain features that are not available yet. But I know they are working daily on new releases.

#### Reasons for switching to Uscreen

USCREEN has way better functionality and features

#### Vendor response

Thank you so much for your enthusiastic review—it made our day! We’re beyond thrilled to hear that Uscreen has been invaluable to your digital studio and that your Account Manager has made such a positive impact. It’s always our goal to provide top-notch support and functionality, so it’s wonderful to know we’re delivering on that promise for you.

Replied January 2025

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### Uscreen gave me freedom and multiplied my business

- Overall rating: 5/5
- Reviewer: Dylan P.
- Verified reviewer: Yes
- Industry: Arts and Crafts
- Company size: Self-Employed
- Product usage: Used daily for more than 2 years
- Reviewed: October 2024
- Review source details: This review was submitted organically. No incentive was offered

It has been fun to grow my business with Uscreen. When I have had issues or not understood something. Technical support was real prompt and helpful.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Uscreen has given me freedom in my business to work from anywhere as a teacher, doing online classes and community. It has increased my business reach and income many times. it is well organized and powerful, with all the tools in one place. Some add ons can help but aren't necessary. It is easy to use, even if you have moderate experience on the computer.

#### Cons

Maybe the cost, but when you consider the benefit, the cost is not too much. I need to connect the email to a third party software for more powerful customized sequences.

#### Vendor response

Thank you so much for sharing your experience! We’re thrilled to hear how Uscreen has helped you gain freedom in your business and expand both your reach and income. Knowing that you’re able to teach, build community, and manage everything in one place is exactly what we strive for.

Replied January 2025

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### Uscreen brings the power of the big boys to the people.

- Overall rating: 5/5
- Reviewer: Ahmer K.
- Verified reviewer: Yes
- Industry: Sports
- Company size: 2-10 employees
- Product usage: Used daily for more than 2 years
- Reviewed: December 2023
- Review source details: This review was submitted organically. No incentive was offered

What makes Uscreen great is the people that work there. Every single one of them have been great, gave me great advise and went out of there way to solve problems.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Uscreen can pretty much do everything. It takes a little while getting used to it but when you do it's such a powerful tool. It has made such an impact on my life.

#### Cons

They don't have multi-currency this has really prevented us taking clients on from other countries.

#### Reasons for choosing Uscreen

I chose Uscreen because of [sensitive content hidden] that guy gave me so much confidence and was so helpful and even up to today he calls and checks up on me. He was the deciding factor. I am a people person and Uscreen have great people.

#### Vendor response

Thank you for your amazing review! We're thrilled to hear that Uscreen has had such a positive impact on your life. Our platform is indeed designed to offer a wide range of capabilities, and we're delighted that you find it to be a powerful tool once you get the hang of it. We're constantly working to make it as user-friendly as possible while providing powerful features. It's truly heartwarming to hear your praise for our team! Our people are at the heart of what we do, and we're dedicated to providing excellent service. We're glad you've experienced great advice and exceptional problem-solving from our team members. Thank you for choosing Uscreen, and we look forward to continuing to empower your journey. If you ever have more suggestions or feedback, please feel free to share. We're here to help!

Replied January 2024

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### A strong foundation for the future.

- Overall rating: 4/5
- Reviewer: Norris H.
- Verified reviewer: Yes
- Industry: Marketing and Advertising
- Company size: 2-10 employees
- Product usage: Used daily for less than 6 months
- Reviewed: January 2024
- Review source details: This review was submitted organically. No incentive was offered

The brightest spot has been the team. The Uscreen team has been great and has really helped us onboard our team to the platform.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 3/5

#### Pros

The bones of the platform are super solid and you're able to do most things really well. The content management is good and the community page is easy to use. The mobile app is a huge boost that we didn't anticipate would make much of a difference. But it's been the majority of our users are accessing Uscreen through the custom app.

#### Cons

There's some features that lack behind other offerings, especially when it comes to live streaming and scheduling. You currently can't pre-schedule events without pre made content attached to it. And the live streaming doesn't allow you to capture video from a guest.

#### Vendor response

Hello Norris, Thank you for highlighting the strengths of Uscreen! We're delighted to hear how well our content management and community page are working for you, and it's great to know the mobile app has been a game-changer for your users. Your feedback on live streaming and scheduling features is invaluable. We're continuously working to enhance these areas and appreciate your patience as we develop them further. Most importantly, we're thrilled that our team has made a significant impact on your experience. Your success is our priority, and we're here to support you every step of the way. Cheers to more growth and success together! Best, The Uscreen Team

Replied January 2024

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Uscreen Reviews, Pros and Cons - 2026 Software Advice