Thank you to the Crowdcomms team for being an awesome partner where we utilised their online event platform to host our July virtual event. The site made for a highly engaging attendee experience through the use of the Q&A functionality, live polling, push notifications and the event feed to extend the life of the event with pre and post communications. Looking forward to working with the team again on our next project!

Fast implementation, flexible platform, local Australian team with great customer service and support.

Nothing really, in the last couple of months it is evident that they have invested in added features to support virtual events.

We had an excellent experience with Crowd Comms. Our event was so professional and well received. We will definitely be engaging with them again for future events. Thank you so much to [SENSITIVE CONTENT] for your exceptional service. You are all amazing.

The team behind this software (at Crowd Comms) were fantastic and supported us the entire way. The ability to completely brand the software was excellent. The quality of the sound and visual stream and recording was excellent and much better than we would have got from a standard webinar hosting. Analytics provided afterwards were very useful. The fact that we could have the platform for 2 months was great also. Thank you so much Crowd Comms!

The activity feed could be better formatted - i.e. any text you type in just appears as basic text so where you create paragraphs, different font colours or sizes etc it automatically makes it just one paragraph of continual text which doesn't look great. There were some limitations on what the surveys could do - for example, we can't use it for a retention quiz as it doesn't allow feedback on a correct answer. The analytics were not always accurate - for example, when numbers didn't marry up i was told it's because if people have data blockers on their computers we can't capture them but this means that I didn't ever get to find out the accurate number of people who watched the additional modules (uploaded video content) which was something i beleived i was going to able to know the whole time and would have been useful to me. Some of the emails automatically sent to us and others didn't reach us as captured in mailguards or automatically sent to junk (both to our company and personal emails).

Overall experience was really fantastic. The team at Crowdcomms was always there to help and were super flexible and accommodating with any changes. I would highly recommend them to any one who is managing a hybrid or virtual event.

It was easy to use. Worked seamlessly on the day. Had a great experience with the account manager and the on the day producer.

A lot of academic and conferences in general will have more than one concurrent sessions. It would be nice if there is a package price that includes more than 1 on the day producer or some sort of package, so you are not being charged for a lot of additional add ons. It would have been nice if we could do the survey using the platform instead of integrating it with Survey monkey.

I work with VirtualCrowd daily and I enjoy my time creating new virtual events. The back-end is simple and well organized, and the front end looks always nice and clean.

Great branding and graphic opportunities. Easy to use and able to host live stream sessions. Great interactivity and networking features. The team is always available to support and their experience with the virtual industry is really useful.

None in particular. Great experience so far.

We ran a great awards night for one of our clients who thought it was brilliant, and there were comments from the audience that they thought it looked great on the night! It is great that your audience can engage and interact in multiple ways on the platform, and they are always surprised at this because they don't expect it for a virtual awards evening. You have the freedom to have as many pages as you wish, which many virtual platforms don't allow - they often just show a stream and a chat box. It worked so well that we are using the platform for another one of our clients awards evenings! They have been great in turnaround of the platform quickly when we have confirmed with just a couple of weeks to go before the event - it is not ideal but luckily the platform is easy enough for us to navigate that once it is up and running we can go in and add all of our pages and content in not much time at all! They are great with doing briefings and run throughs where necessary so our clients feel at ease about how it is all going to work and that it is all under control. I am certain that we will continue using it for our clients where relevant.

Being able to access the backend ourselves and create the pages and content we need without asking CrowdComms to do every little thing and having to wait on it. It all updates almost instantly so you can make any changes you need to- even if last minute! It also means you can do something and check it and if you don't like it, play around with it until you do - it's like having freedom! The page formats are also flexible in that if there is something you want to do but it doesn't seem to be an option, it is likely you can actually use one of the page types in a less obvious way to get what you want to achieve.

Sometimes the backend options are not obvious as to what they are or it is not clear where you should change something but a quick chat/training with CrowdComms and you are good to go!