iLobby software


10 reviews(5.0/5)
10 reviews(5.0/5)

iLobby is a cloud-based visitor management solution that is suitable for businesses of all sizes in manufacturing, education and government sectors. The key features of the solution include visitor registration, notifications, legal document signing, badge printing, visitor dashboard and reports.

Additionally, iLobby offers image capturing, pre-registration, QR codes for frequent visitors that allows them to use the badge issued during the first visit and evacuation alerts. It helps users by generating daily, weekly or monthly visit reports which can be used for audit purpose and compliance adherence. The solution also provides an offline mode to the users for operation in zero internet connectivity situations.

iLobby offers multilingual support and can also accept multiple modes of payment. It offers a mobile application for iOS and Android devices.

iLobby offers services on a monthly subscription basis that includes support via email, phone, FAQs and through online chat.

Supported Operating System(s):
Web browser (OS agnostic)

10 Reviews of iLobby

Showing 1 - 10 of 10

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  • Verified Reviewer

    Number of employees: 1 employee

    September 2018

    iLobby makes visitors feel at home

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Pros

    My team implemented iLobby as a way for visitors to be accounted for and organized. It was effective in doing so!

    Cons

    There were two minor glitches that came about in the main interface, but the customer service was quick to fix our problem.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: GetApp
  • Sergio from Coachella Valley Water District

    Number of employees: 501-1,000 employees

    September 2018

    iLobby

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    The system has been easy to setup and during our configuration process, iLobby Support was very helpful and responsive. The web portal is also very easy to use and provides a nice overview of our daily visitors.

    Cons

    So far, we have not found any real cons to the system. It does what we need it to do.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Alexander from Apple Day Care

    Number of employees: 51-200 employees

    August 2018

    Great company to do business with!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Our overall experience has been amazing. I am confident that the iLobby team will fix any issues that arise. We have had a couple changes that needed to be made and we’re helped within the day.

    Pros

    iLobby has really helped us streamline our visitors that come to the office. We needed to customize a couple entry fields and I emailed our account rep, he answered within the day and the customizations were done within the day as well!

    Cons

    I would like to see a better ETA for our next device that we are adding. The last package came a day late.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Verified Reviewer

    August 2018

    Amazing experience and top notch service

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Having the ability to monitor all my visitors from the online portal is by far the best feature for me. It allows me to keep track of everyone and maintain a safe environment

    Cons

    I would like to see some intergration involving parcel deliveries. To be notified when a package arrives would assit i. The company running smoother

    This review was submitted organically. No incentive was offered
    Review Source: GetApp
  • August 2018

    Futuristic and Easy

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    We like the fact that administration can now be better utilized towards other tasks. Having iLobby in our facility transcends a message to our visitors/clients that our company is a step ahead of its competition with such a forward-thinking platform that is not yet been seen in our industry. Our clients love the simple and easy to use iLobby sign-in process and that makes us happy; seeing our clients happy. The customer service team is very friendly and always available, which was a big plus for us when we had urgent questions that needed to be answered right away.

    Cons

    Not sure if we would have any constructive criticism to note, overall we had only a positive outcome with the iLobby team. Very pleased.

    This review was submitted organically. No incentive was offered
    Review Source: GetApp
  • Adam from Holy Infant School

    April 2018

    Great way to keep your business safe

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    I think this program is a great thing! As a school, we are constantly focusing on safety and this program offers that. Our school campus is vast and there are many locations where someone could go, that knowing exactly who is in the building is important.

    Cons

    I wish this program was a lot cheaper. There are so many features that we wouldn't need that it's hard to justify the amount of money, per month. I'm not saying that I'm putting a price on safety, but a price on features.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Roman from NightGolf Inc.

    Number of employees: 11-50 employees

    August 2016

    Excellent product, using it at all of our 8 locations.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    iLobby team was great at helping us setup the product and customize it to our needs. We love the fact that it runs on a 23" screen (the only system that found to have a large screen option).

    Pros

    Flexibility and willingness to customize the system to our needs. Support for large screens.

    Cons

    The self help setup is not as easy as some of the other products we tried but its overcome by fast responses to all of our requests.

    Review Source: Capterra
  • Roman from INKAS Group

    Number of employees: 201-500 employees

    August 2016

    Great tool that saves you money

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Great tool! Simple to use. Great ROI. It was my first visitor management tool I used and looks like it will remain the last one.

    Pros

    Simple implementation.

    Review Source: Capterra
  • David from Inkas

    Number of employees: 201-500 employees

    July 2016

    Like this product

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Easy to use, quick aqusition and installation, great tool to manage traffick of visitors and contractors,

    Pros

    Easy to implement, saves time for everyone, beneficial in many unexpected arias

    Review Source: Capterra
  • John from Grasshopper Solar

    Number of employees: 11-50 employees

    June 2016

    Less money for more features

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I clean user interface, packed with features. Very friendly customer support. Staff is friendly and am pleased with ease of use.

    Pros

    good value, easy user interface, top notch customer service, easily customized

    Review Source: Capterra
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