About TAAP Visitor Book

TAAP Visitor Book is a cloud-based software that allows charitable organizations and businesses in retail, automotive, oil and gas, field service, healthcare and construction industries to streamline check-in/out processes for visitors, employees and contractors. Users can sign-in via QR code scanning and receive access badges for quick identification.

Receptionists can use the platform to add and access details of visitors including sign-in/out timings, name, contact information, vehicle registration number, and photo. It helps managers grant access permissions to specific users across multiple locations. Additionally, users can secure confidential information and maintain compliance with GDPR regulations.

TAAP Visitor ...


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Supported Operating System(s):

Web browser (OS agnostic)

9 Reviews of TAAP Visitor Book

Average User Ratings

Overall

4.82 / 5 stars

Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(9)

9

4 stars

(2)

2

3 stars

(0)

0

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 9 results

July 2020

Camilla from Kinetic Centres Ltd

Company Size: 11-50 employees

Industry: Real Estate

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2020

TAAP Visitor Book

Our overall experience has been very positive. The team and the software have been a pleasure to deal with. All of our users are finding the system very easy to use. The contactless element has solved a huge problem during the Covid Pandemic.

Pros

The Taap Visitor Book appealed to us as it was the first fully contactless system that we had come across. It is the only system we have found where you do not touch anything at all, this has been very reassuring during the Covid pandemic and has given our visitors confidence when visiting the building. The next factor was the ease of use. We meet many inexperienced visitors daily but even they can sign in using this system. The app does everything for you so you only have to shine your phone at the QR code and the rest is done. It is an excellent way of capturing data and have a transparent view of who is in the building at any one time. Lastly it has speeded up the process of admitting people into the building as they no longer have to wait at the reception desk for an available person to be signed in as everything is done automatically.

Cons

So far we have found nothing negative about the system and if we do come across any snags the efficient support team have them sorted out very quickly.

Reasons for Choosing TAAP Visitor Book

A far superior product and much easier to use than others. Very compatible with all of our other system but also not reliant on data from any of our other systems. Other solutions required links to our main contact database. Ease of implementation and use was a big factor in choosing. It is the easiest one we have found.

Response from TAAP

Replied July 2020

Hi Camilla, Thank you so much for your kind review! We are very pleased that you and the visitors at Kinetic Centres Ltd are enjoying using Visitor Book. We hope you continue to benefit from the simple QR code sign in speeding up the process of admitting people into the building! It's great you found the set up and implementation a smooth process. All the best. The TAAP Team.

November 2020

Natalie from Dulwich College

Company Size: 501-1,000 employees

Industry: Education Management

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

November 2020

Software that does what is is supposed to do

The TAAP Visitor Book software was easy to implement and set up. It was quickly adopted by staff who are responsible for managing and registering visitors and allows us to keep an accurate record of visitors to our site.

Pros

This software does one what it is supposed to do well without unnecessary features or complicated technical configuration. This means that the software is easy for non-technical people to use and manage and it takes care of itself. The customer interface is simple and easy and quick to use. There is enough customisation without overcomplicating the product.

Cons

This software works very well for individual users logging into the system using smartphones, but it is less easy to log manually log on on behalf of users who are unable to do so themselves.

Reasons for Choosing TAAP Visitor Book

We wanted to work with a UK-Based service so that we could have access to local support when needed. We did not want a service that would require visitors to share information with marketing companies and TAAP Visitor Book fit the bill.

Response from TAAP

Replied November 2020

Hi Natalie, Thanks for taking the time for completing this review and leaving such a kind response! We are glad you're enjoying Visitor Book and finding it so easy to use and set up. We wanted to ensure Visitor Book had significant customisation for our users whilst not becoming complicated and your comments reflect this which is great news! We provide the dashboard for the organisation to log visits for those who do not have a smartphone however as you mention, this is less easy for the individual to do so. We will take these comments onboard to try to improve the product further in the future. We hope you continue to enjoy using Visitor Book in the future, with yourself and other users finding it quick and easy to adopt as well as being a great tool for managing and registering visitors on site. All the best. The TAAP Team.

November 2020

Chandra from Gerald Eve

Company Size: 501-1,000 employees

Industry: Real Estate

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

November 2020

TAAP Visitor book review

Pros

This software has been positively received by our Occupiers as an additional measure to streamline the signing in process and help reduce the number of touch points during the pandemic. A great addition at low cost!

Cons

It would be useful to be able to scan out

Response from TAAP

Replied November 2020

Hi Chandra, Thank you so much for taking the time to leave such a kind review. We are delighted to hear the positive response it has received by your occupiers. The contactless element of Visitor Book allows organisations to reduce touch points, all whilst streamlining the sign in process. We are happy this is benefiting you and your organisation during the new normal we find ourselves in, all whilst being a low cost solution! Currently, visitors can use the Visitor Book app to scan themselves out of a location and we are actively working to allow for this sign out functionality within the web browser to improve Visitor Book even further! Again, I'd like to thank you for the review and hope you continue to enjoy using Visitor Book. All the best. The TAAP Team.

November 2020

Ryan from MFG UK

Company Size: 11-50 employees

Industry: Information Technology and Services

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2020

MFG's Experience

Pros

Simple and quick to implement, all staff said it worked first time for them.

Cons

Would like an app that allowed us to simply sign in and out without having to scan the QR code for staff.

Response from TAAP

Replied November 2020

Hi Ryan, Thank you for taking the time and leaving a kind review! We really appreciate it. We're happy that all staff found Visitor Book easy to use for the first time. Also, it's great to know you were set up quick and simply. Whilst this directly doesn't solve your problem of staff signing out without using a QR code, all visitors/staff can be signed out by selecting 'sign out' against their names when using the dashboard. However, we're always looking to improve Visitor Book so we'll take this on board and provide you with any updates in the future. Thanks again. All the best. The TAAP Team.

September 2020

Sharn from Pinnacle Office Equipment Ltd

Company Size: 201-500 employees

Industry: Information Technology and Services

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2020

Affordable and secure entry system

The system allows us to track and trace everyone entering the building which is especially useful right now with COVID.

Pros

I like how easy it is to scan in and out of the building, allowing us the flexibility to add checklist items that all visitors must accept before being able to sign in. I also like that we can change the information required depending on whether the visitor is an actual visitor or an employee. It was so simple to deploy and is very intuitive to use. The programme is also GDPR compliant and is useful from a fire risk element as I can see from my phone who is in the building at all times.

Cons

There was nothing that I disliked with the software.

Response from TAAP

Replied September 2020

Hi Sharn, Thank you for your kind review! We are very pleased to hear you're enjoying Visitor Book and it's assisting you with your track and trace requirement. We're also happy to hear you're benefiting from the Visitor Type feature and using this to change information shown depending on whether a visitor or an employee is signing in, We hope you continue to enjoy using Visitor Book in the future! All the best. The TAAP Team.