All System Mechanic Ultimate Defense Reviews
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Anonymous
2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2021
Indispensable software
I have been able to save time when my computer started running slow and was lagging. I am also confident that System Mechanic supplements my antivrus program through its malware add on and privacy guardian.
PROSI like the fact that this program helps to claw back memory and speed when your system is stretched. Fr many years I was able to keep the same computer when the OS and software kept changing and putting great demands on my hardware. System Mechanic would just get to work and sort out all these difficulties that I could not see and give new life to my old computer.
CONSThe only thing I can thing of is a facility to encrypt the hard drive by either supporting bitlocker in the Pro version of WIndows 10 or allowing similar encryption with Windows 10 Home.
Gregory
Mechanical or Industrial Engineering, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2021
A comprehensive software that keeps my computers running
See my comments in the box "Pros"
PROSContains all basic security SW tools, and computer maintenance tools, which are very intuitive and easy to use. If I said that the SW keeps my computer in top shape all the time it wouldn't be true, but it maintains the health of my computer in a pretty good shape for a long time. After a while, I notice some issues, which I cannot solve by myself using System Mechanics. At this point, I am calling Iolo Premium Support, and after, on average 30 - 40 min session with US Tech Support, my computer starts working as a newborn. I can recommend this service to anybody. Money well spent. Although technicians usually are not from the United States almost all of them are speaking very good English. I have no problem to undrstand them. I love it.
CONSI wrote that I had no complaints, but you thought it was too short, so OK - I wish the software was capable to maintain the perfect health of my computer without the involvement of a technician, but even without such an advanced feature I think that what I have is a great service.
Reason for choosing System Mechanic Ultimate Defense
I bought my first Dell computer. I do not sure, but I think that System Mechanics was installed on that computer or a Dell technician advised me to use that SW. At some moment I stopped using System Mechanics (I do not recall why). After a while, I came back to SM and I am using it already many years.
Reasons for switching to System Mechanic Ultimate Defense
For a long time, I was using Kaspersky as antivirus software and System Mechanics as a computer maintenance tool. After System Mechanics added a virus checker I decided to use the new tool and have only one SW for all computer safety and maintenance tasks.
Fred
Photography, 1 employee
Used weekly for more than 2 years
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
1
FUNCTIONALITY
4
Reviewed October 2022
Lots to expect before purchasing
Unfortunately, I am a returning user. I have used it in the past with decent results. The last time was early in 2021 when I had some issues with my performance and had to remove it. The performance seemed to get better when it was removed, although initially, it was a noticeable improvement for about 6 months. The program said it removed a lot of bad stuff but couldn't be verified.I just tried to purchase and consider again late 2022 until the chat came into play and had to speak with the rep before activating. They say they are helping even when I refused. After 20 minutes of a hard sell to purchase 3 years in advance before I even loaded the program, I was completely turned off and requested an immediate refund, then removed the unactivated program from my PC. Per my receipt, it appears the owner is CleanPC which does sell under another label.
PROSI liked the fact that it did a number of things and made cleaning the PC rather straightforward and easy. There was no need to search Windows for similar performance and cleaning operations as it was all there in a single package of software.
CONSTheir policy regarding upgrades and service. For one, this is a subscription that automatically renews for the full price unless you are lucky enough to remember to call and cancel before the renewal date. There are different pieces of support that will also come into play for an extra fee of $19.95 per month after the first 30 days. This is automatic as well unless you cancel in advance.
Reasons for switching to System Mechanic Ultimate Defense
Looking for a more comprehensive package of tools
Audie
Retail, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2021
Useful Tools
What I like about this software is the many useful tools available to clean up a drive of viruses, optimizing the hard drive, boosting speed, repair registry, password safety, and cleaning up system clutter to name a few. You can easily access the tools both automated and individual. iolo Labs keeps the definitions updated and relevant to the end users needs. I know I like it and have been a subscriber since 2009.
CONSThe password management tool ByePass has always been a mystery for me. I have tried to use it but I don't have the experience to use it. If that makes sense. It baffles me. Therefore I don't even try to use it even though I'm sure it is good because it is part of System Mechanic. They always put out quality software.
Mark
Public Safety, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2021
Outstanding Support
Very happy
PROSOnce you reach the right technical support level, they will be able to resolve issues.
CONSTook a couple of calls to reach the right person.
Reason for choosing System Mechanic Ultimate Defense
Been a customer for many years.
Reasons for switching to System Mechanic Ultimate Defense
Thought System Mechanic more comprehensive.
Mike
Wholesale, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2021
Iolo System Mechanic
have been a user for many years and am very satisfied
PROSEasy of use. Effective. Lots of features.
CONSI actually cannot think of anything negative about the software
Reasons for switching to System Mechanic Ultimate Defense
Problems with the software
Adil
Information Technology and Services, 11-50 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2021
Best system maintainer, best described as : System Mechanic
Am using System Mechanic since 1998, and it keeps on evolving, I've used a lot of other options, but I found that I can trust only system mechanic.
PROS- Easy to use - Goes through all MS Windows sophisticated Junks, broken links, registry issues, memory issues, network issues, and solves it with a single click. - Not heavy on the system - Obeying application and doesn't keep bothering you while working with pop ups and other stuff - As devices and systems differs, some PCs would face issues after using System Mechanic, however the program has a recovery option to return things as it was before using the system.
CONS- none. - none. - none. - none. - none. -none.
Reason for choosing System Mechanic Ultimate Defense
I've tried many other, products, and faced some challenges, I even was about to lose a laptop because of one of the other alternatives. Through the past 20 years, System Mechanic gave me an idea that the people behind it actually know what they are doing.
Ron
Music, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed September 2021
It works
system mechanic helps to pinpoint system issues
CONSPop up ads are annoying and appear too often
Bill
Financial Services, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2021
System Mechanic Ultimate Defender
Any time I've had an issue (only a couple of times) I call service and they take care of the issue. It's a great value and it can be applied to other household devices also.
PROSIt works in the background anytime I turn on my computer
CONSI'm not extremely computer savvy and I wanted a simple effective method for protecting my computer and making it perform to its max capacity and SMUD does that
Richard
Civil Engineering, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed August 2021
Experiencing the advanced technology of System Mechanic
Utility tools is superb ,but i dont know what happen why i cant on the real time protection and demand boost
PROSAdvanced Technology and Utility tools with protection
CONSI encounter problem with my Loptop when i installed the product , i cant enable the real time protection and on demand boost , please help me
Reason for choosing System Mechanic Ultimate Defense
Complete Antivirus and Utility
Rakesh
Medical Practice, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed August 2021
Review of System Mechanics
Keep computer safe, away from viruses, malware
PROSEasy to use, operate, download, relatively inexpensive, can download the software in multiple computers I saw the improvements in System Mechanics over the years, continue to improve
CONSScan takes more time compared to other common antivirus program
Clive
Computer Software, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2021
Home PC Security
Basically good over many years.
PROSEasy to use. Good value for money. System GUI is good.
CONSUpdating S/W has been ok till now when it refused to update v21.3 to 21.5. I had to call Iolo Support with the technician dialling it remotely to uninstall old and reinstall the new s/w. Now works ok,
Robert
Real Estate, 1 employee
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2021
Really Feel like techs care
When I encountered the issues that I was unable to repair (not able to access the site I wanted and my computer freezing after a half-hour of use or so) I contacted the System Mechanic help service. I connected with a very delightful young woman who was very able and willing to help. While the freezing issue wasn't resolved on the 1st contact, I immediately called back and reported it and set up another appointment for the next day. All told, the tech spent over 3 hours working on solving the problem and was very patient with this old, not computer knowledgeable old man. Considering the very nominal cost for the System Mechanic product, this one repair has way more than paid for itself... would recommend it to anyone.
PROSIt's a very simple process to keep your device running smoothly and fast. A simple download and then pretty much a series of clicks
CONSAfter I downloaded the software, I was not able to access a site that I use every day... kept getting an error message to try again later, that the site was unavailable. It was not an issue I could fix myself.
lawrence e
Law Practice, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2021
Happy user since 1985!
Call in Speed & Security
PROSA great program to speed up & protect my computer. Great at fixing attempted FRAUDS against me!
CONSI preferred my original service in 1985. New owners are still great!
Reason for choosing System Mechanic Ultimate Defense
Much better than getting robbed by crooks! Thks!
Jim
Graphic Design, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed August 2021
For Home Office use
It provides antivirus protection, along with tune-up tools & several other security tools
CONSIt seems to have fewer of the tools that i used to use in earlier versions, although it is possible that i just have not found all of them, yet.
William
Writing and Editing, 1 employee
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
4
Reviewed August 2021
Review
It seems to work. Analyzes system fairly quickly. Does regular updates.
CONSIt keeps prompting me to extend subsciption even after it is newly installed. It is annoying that I had to complete this review just to uninstall the product.
gary
Computer & Network Security, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2021
great product
Only software I trust fixing the Registry. Been using it over 10 years!
CONSI would have like a few more features right on the start icon. Yes its simpler now, but you have to open up everything to get to choice tasks.
Jeffrey
Photography, 1 employee
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
3
FUNCTIONALITY
4
Reviewed August 2021
Review
it is not working right
PROSit keeps PC healthy and is easy to use i have nothing more to say
CONSthat I have to answer this survey and write a review to uninstall and reinstall it after crashesasy to use
Mary Beth
Photography, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2021
Troubleshooting Blocked Website
I get a comfortable feeling that all pc functions and capabilities are considered and covered.
PROSIt is full featured and includes a vast array of pc functions.
CONSThe amount of features can be a bit overwhelming...
Francesco
Computer & Network Security, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2022
Una protezione completa
La possibilità di mantenere sempre in condizioni ottimali la configurazione del sistema operativo
CONSNessun inconveniente da segnalare. Il prodotto è completo
Les
Military, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
1
VALUE FOR MONEY
3
CUSTOMER SUPPORT
1
FUNCTIONALITY
3
Reviewed August 2021
It' a pain to use it. Constant emails to by more products
It' a pain to use it.
PROSIt seems to do its job. But it's still a pain and getting worse.
CONSConstant emails to by more products. Now it won't accept my answers.
Bob
Chemicals, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2021
The software helps protect my computers for total security and keeps my computers running at maximum
.
PROSSystem Mechanic is easy to download, offers excellent USA tech support, plus it is very easy to use daily.
CONSI had no issues using with existing apps or software programs.
Brett
Restaurants, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
5
FUNCTIONALITY
3
Reviewed March 2022
Good Software
Reasonably priced, seemed to work ok for a while then didn't seem to do very well after that.
CONSNever really met my expectations on fixing anything.
Alberto
Individual & Family Services, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
2
FUNCTIONALITY
5
Reviewed September 2021
easy
was good until it wasent
PROSeasy to use, untill it did not work by removing 3 trojan infections
CONSdid not removed 3 trojans viruses "W64/Trojan2.QYBK" W32/Trojan.UPML"
Dennis
Computer & Network Security, 1 employee
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2021
I've used System Mechanic for over 10 years
The product manages my computer performance
CONSWhen my computer hangs I want to know what process or program is causing it to hang so that it can be addressed.