

Freshmarketer Software
About Freshmarketer
Freshmarketer Pricing
Freshmarketer pricing starts at $19/month.
Free trial:
Available
Free version:
Available
1 / 5





Image 1 of 5
Define Customer Journeys
Freshmarketer User Reviews
OVERALL RATING
Showing 1 - 5 of 19 reviews

Jake
Verified reviewer
Company size: 51-200 employees
Industry: Internet
Time used: Less than 12 months
Review Source: Capterra
March 2019
Efficient Multi-tool for your Marketing Team
Pros
Multiple apps and features all in one place. Keeps your workflow clean. Very intuitive, good for efficient onboarding Funneling and heatmap tools are top notch. A/B test insights have more than made up for the cost on their own
Cons
Price might be high for certain smaller organizations, but most can probably gain way more through insights than Freshmarketer will ever cost. Documentation isn't the best
Anonymous
Company size: 2-10 employees
Time used: Less than 12 months
Review Source: Capterra
November 2018
All-in-one tool for marketers
I'd recommend Freshmarketer's free forever plan. It is best for bloggers, affiliates, small businesses, and startups. The premium plan is for medium and large businesses.
Pros
As a marketer, freshmarketer is what always helps me and my team. It offers you with multiple apps and features which means you don't have to buy all those apps individually. For instance, it comes with a heatmap, A/B testing tool, funnel optimization, etc. You don't need a separate split testing or conversion optimization or survey tool if you are using freshmarketer. So it does save a lot of money at the end of the day which is a big plus. Chrome extension is really helpful. You can create and manage campaigns right from your browser. You can use it free for life but with limited features.
Cons
1. It is expensive. There is a free plan but it is too basic in nature and you won't be able to use the best features. And when you want to switch to the paid plan, it gets really pricey. 2. There are bugs that might irritate you. It is still in the developing stage so most of the issues get fixed but you will experience new ones but it is evolving.
Anonymous
Company size: 2-10 employees
Time used: Less than 6 months
Review Source: Capterra
June 2022
Muy buena solución
Pros
Potente solución, sobretodo para empresas como la nuestra donde usamos las diferentes soluciones que ofrece Freshwork: Freshdesk, freshchat...etc Facilita el proceso de comunicación via mail cruzando datos entre las diferentes herramientas que usamos.
Cons
La única pega, es el on boarding disponible solo en inglés.
Vilius
Verified reviewer
Company size: 1 employee
Industry: Information Technology and Services
Review Source: Capterra
October 2020
Conversion rate optimization doesn't work at all, Support is tragically bad
The dashboard looks modern and quite easy to navigate, but looks like freshmarketer tool is ONLY about email marketing. The only thing crucial to us is Conversion Rate Optimization tool and after setting up the account and code snippet into our website, seems like that particular section of the tool doesn't work at all. It just doesn't respond. I don't know, if it's some kind of bug or just undeveloped product. The biggest con of al this that it's impossible to reach out to the customer support. I've sent at least 4 queries already, no respond. And it's been 3 working days already.
Pros
It was really widely marketed, you can found something advertised about freshmarketer on the every search query.
Cons
The only thing - Conversion Rate Optimization tool, which was the most interesting to - doesn't work at all.
Reasons for choosing Freshmarketer
Because of features and price
Reasons for switching to Freshmarketer
I thougn that freshmarketer would be alittle bit cheaper and wanted to test out the platform.
Anonymous
Company size: 51-200 employees
Review Source: Capterra
May 2019
Insane Insights
You can try it for free! So many tools you can use for free. You can tell they care about user/business requirements and challenges. A UX dream.
Pros
I needed a solution to help me identify the reasons behind poor conversions. I had many assumptions and hypothesis. But I knew to test each factor would take forever until I found Freshmarketer. It is the one shop tool to answer all your hypothesis by iterating experimenting. Also, they are a great resource. They are great at explaining a process, why it's needed and it's benefits. Their forum analysis is my favorite feature.
Cons
It takes time to set up the first test. Just like everything, there is a learning curve involved.