It's great,  very insightful tool. I would recommend using it, though it can be quite slow at times.

It also helps determine where there are issues in your funnel and what a potential solution might be to improve it.

Really helpful for finding bugs / improving your product UX, the pricing is way too high for the value.

Good tool to learn about users behavior and how to adapt to their needs and make their experience much better.

Overall I enjoy FullStory and the abilities it provides.

This makes it difficult to determine which options the user is actually seeing. The way they portray the user zooming-in is also a little disorienting.

We've used it to analyze conversion rate issues and it has provided invaluable insight. The FullStory support team is a dream to work with - they are responsive and go above and beyond to help out.

I recommend it to all my colleagues, it can help improve our user experience by reviewing their activity, not just to help investigate issues.

Pays itself just for using it for customer support, but every department is using it now (marketing, product management, R&D, ...).

Software has a summary section also which is great, analytics and trends are very useful and you can also integrate into jira for reports and decision making.

The integration of fullStory to the product is simple and easy due to the good documentation an good customer support. The FullStory provides some inbuilt analysis trends which is pretty useful.

FullStory has been a really useful tool for analysing the user experience on the Website.

I love how quick it is to find out the customer segments you are looking for. This is super important when QA-ing software.

We don't rely too heavily on the product simply because we can't be sure it's capturing everything.

QA teams, Product Teams, Research Teams, Customer Support Teams - everyone.

We tried the other most recommended softwares that do just that, but Fullstory is much more user friendly, smart, easy to use and capable.

FullStory is helping us immensely with UX/UI research and how to improve our app. It also helps us with customer support because we can easily identify what a user did and where he ran into trouble.

The limited window of time that sessions are available for review, and it is quite expensive.

This product is fantastic for breaking down how your user interface is faring among your users. It shows some statistics that other analytics do not.

I recommend it for any SaaS company looking to better understand the behavior of their users.

It's great for seeing what a user is doing, and has great settings to help block certain sessions from being recorded, as well as blocking elements for privacy reasons.

I love the whole concept of the software. It’s amazing to watch a customers entire journey through our website.

It also guides us into making decisions on the design of the site, its great to have the video replays of multiple sessions that help to prove or disprove our hypothesis.

State of the art product, but poor customer service and retention, unjustified price increase.

Full story is so easy to use and protects user privacy also which was a concern of mine. Its a easy to set up through segment and their customer support is there if you need any help.

FullStory gives you the ability to track and see what your prospects or customers are doing on your website. It allows you to see exactly what is going on and think of ideas on how you can help them.

If I remember correctly, setting it up was a little difficult in our environment because of our stack.

Allows me to investigate bugs and user error super quickly within a fun to use interface.

I love not only how it records your users' sessions so you can literally watch what they did on your website, but also how it then provides you analytics on their habits.

For the price it demands, I feel the ROI is very low.

Customer service was poor. Price for minimum package was increased from USD $199 to $899.

They cancelled my subscription, refunded me the annual cost and kept my account open for two months FOC.

No software will tell you that Tom from XZY company visited your website and here's his email and LI information. That's against privacy laws in many countries.

What makes this software stand out is the fantastic sales support.

Great features and information on what people are specifically looking at on your website.

Easy to work with customer service. Their Zapier integration works well with Unbounce.

I also dislike that we cannot keep the system up to date with a list of companies we are already targeting or automatically tag companies we are targeting.

Great tool, easy to use, excellent customer service.

Very easy to use, and the ability to see businesses who come to your site as well as ISP's to see how much traffic is coming.

The way the software counts hidden ISPs against your quota is annoying as you pay for those yet obviously don't get to benefit.

Also excellent customer service and it's good value for money too.

The customer service has been very prompt and helpful- I would recommend WhoIsVisiting to anyone.

Sometimes it was hard to find contact information for the leads the website sent me.

Easy to navigate in the software interface and understand visitor behaviour (new/returning, how they found us etc).

Annual revenue growth since using the platform - and still going.

Sometimes there's an issue where the American date format is the default which is weird and confusing.

Fantastic software, a lot cheaper than other providers, the software is always being improved.

It's a really great straight forward dashboard, easy to use and excellent value for the cost. I like ease of setting up reports and triggers as well.

Having used Whois Visiting for 2 years+ I have watched the constant growth and improvement to their system. They are about to launch a full API which I am beta testing and it is working well so far.

This clever and very affordable solution shows you how other businesses have found your website, the pages they are interested, and any available contact information.

Great visitor tracking software, very effective and great customer service.

Great interface that has no faults when performing actions. The company makes changes that improve the software massively and they are always on hand to help with any support queries I have.

Very easy to navigate around and it is not overly complicated.

Excellent visitor tracking tool, easy to use and affordable, a great buy.

In our industry it is imperative that we engage with the customer at exactly the right time so this is great to see when potential customers are looking at the site and what they are interested in.

US Dollar

FullStory is a web-based digital intelligence system that helps optimize the client experience. It enables users to track and monitor each customer activity. From clicks to page transitions, everything is indexed automatically. The indexed information is accessible to the entire team, which can be used to help drive business decisions.


Session playbacks in FullStory are more than just a recording, they are a view into the customer's journey. Omnisearch gives users an intuitive experience by allowing users to inspect customer activity, identify rage clicks, create funnels and review page analytics from the dashboard.


Pinpointing dead and rage clicks can help identify potential improvements to the user interface. FullStory also includes "click maps" that gives detailed page insights, including the most visited pages. This data helps you better understand the interactions made by current and potential customers. 



LongDescription

Data Aggregation

Real Time Analytics

Engagement Tracking

Funnel Analysis

Website Analytics

Email Alerts

Activity Tracking

Customer Segmentation

Real Time Monitoring

Referral Tracking

Sentiment Analysis

Single Sign On

Usability Testing

Behavioral Analytics

Multiple Site Management

Site Search Tracking

Knowledge Management

Transaction Monitoring

Collaboration Tools

Data Capture and Transfer

Data Import/Export

Campaign Segmentation

User Journeys

Event Logs

Customer Activity Tracking

Customer Experience Management

Heatmaps

Problem Area Alerts

Conversion Rate Optimization

Multi-Channel Data Collection

Compliance Management

Real Time Data

Pageview Tracking

Performance Metrics

Scorecards

Issue Management

User Interaction Tracking

KPI Monitoring

Real Time Notifications

Time on Site Tracking

Real-time Updates

Dynamic Content

Visual Analytics

Customization

Activity Dashboard

Alerts/Notifications

Predictive Analytics

Data Visualization

Visitor Tracking

Conversion Tracking

Multi-Channel Attribution

For Mobile

Issue Tracking

Keyword Tracking

Dashboard

Alerts / Escalation

Real Time Reporting

For Websites

Behavior Tracking

Goal Setting / Tracking

Reporting/Analytics

Widgets

Monitoring

Campaign Analytics

Trend Analysis

Screen Activity Recording

Summary Reports

Product Data Management

Link Management

Third Party Integrations

Element Analytics

Keyword Research Tools

Search/Filter

Augmented Analytics

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

2-10

11-50

51-200

201-500

501-1000

1000+

FullStory

In Person

Live Online

Webinars

Documentation

Videos

Whoisvisiting is a cloud-based website analytics and lead management solution that allows businesses to identify and track visitors on their online website for improved lead engagement and qualification. With Whoisvisiting, businesses are able to convert unknown visitors to qualified leads, improving conversions and reducing churn rates. Key features include real-time visitor tracking and identification, custom triggers for notifications and alerts, and visitor data and analytics.


Whoisvisiting can provide businesses the tools to identify visitor actions on any website and apply advanced filter and group visitors using custom categories. Users can sort and identify visitor data by finding publicly available contact information of key employees along with any social channel such as LinkedIn. For lead prioritization, Whoisvisiting can apply automatic lead scores to rate visitors on website engagement using key metrics such as time spent on website or number of pages visited. 


Users are able to proactively keep up with pre-qualified leads by setting custom triggers that sends an alert whenever a specific action is taken on the website. For reporting and analytics, users are able to schedule and generate visitor reports to visualize visitors by key metrics for any business need.


Whoisvisiting is able to integrate with over 750 third-party application such as SalesForce, Slack, HubSpot, and many more.



Lead Capture

Lead Distribution

Pipeline Management

Sales Trend Analysis

ROI Tracking

Lead Generation

Opportunity Management

Lead Management

Lead Segmentation

Real-Time Notifications

Source Tracking

Reporting & Statistics

Interaction Tracking

Alerts/Escalation

Prioritization

Lead Qualification

Campaign Management

Prospecting Tools

Pricing is based on the number of unique website visitors per month.
Up to 1000: $69/month or $745.20/year.
Up to 2000: $99/month or $1069/year.
Up to 4000: $139/month or $1668/year.
Up to 10,000: $239/month or $2868/year.
Up to 30,000: $419/month or $5028/year.
30,000+: custom plans available.
Whoisvisiting is also priced in EUR and GBP.

FullStory vs Whois Visiting

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