Improvado vs Lucky Orange

RATING:

4.5

(22)

Improvado has 22 reviews and a rating of 4.55 / 5 stars vs Lucky Orange which has 196 reviews and a rating of 4.69 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.5 (22)
4.7 (196)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
5 / 5
4.5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
October 6, 2022
April 30, 2024
Pros/Cons
  • Pros

  • Integrating many data sources through one simple connection. Easy to use UI with excellent customer service.
  • Ease of use and the control you have of the platform data. A ton of options to deliver actionable reports.
  • Cons

  • I think it's expensive, which can be hard to justify for some.
  • The only item that was a struggle for us was really an internal issues which Improvado assisted us in navigating.
Read all user reviews
  • Pros

  • Very easy to use interface and even the funnel feature is very useful for e-commerce.
  • It does everything you need, from heatmapping, mouse tracking, funnel and form analytics. Regular email reports are incredibly helpful.
  • Cons

  • The load time is awful, and they the most annoying sound that plays when a user comes to your site that is on be default.
  • Also, all the plans have the same features (all), there are no smaller plans with less features (I just use the recordings and the basic analytics, but it has chat popups, heatmaps, survey popups).
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
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FrontRunners

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FrontRunners

2023

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos