I been working with New Relic for quite a while now i am not able to find any replacement for it till now

Relic is one of the best Application performance management tool available in market, It helps Application support team to review the performance of application and suggest the best way to optimize it

New Relic is an enterprise tool which means it comes with licensing cost which makes it tough for small scale business owners to buy the license

I am using the web interface and the app multiple times a day to quickly see how the application is performing. The notifications in case of disruptions are convenient and very helpful.

It's clean and simple to setup and gives a great dashboard which helps get a quick overview of the performance of our SaaS application.

When using multiple modules on a bigger infrastructure it can get quite expensive. However we only use the basic version which gives us all the info we need.

We had evaluated NewRelic several years ago but the product was too complex and unstable. At the time, pricing had also became very complex and it was hard to predict how much you would pay. We were excited to give it another try, and were happily surprised by the improvements, both in terms of pricing transparency and UI/UX (only if you use the "new" design though). However, once we started the deployment, and despite the fact we were having a very simple infrastructure (Linux + PHP + MySQL + Node), it became a nightmare. The agent installation was buggy, multiple services were not discovered properly. We had to install the MySQL agent manually, and the step-by-step guide was outdated. After a successful installation, we still did not receive any MySQL-related data. After all these headaches, we decided to part ways with NewRelic, but then discovered you cannot actually close your account online. Instead, you have to go through a knowledge-base, and kindly ask assistance from a moderator (e.g. you don't even have access to a Support ticket system). Our understanding is that NewRelic did their best to revamp their product but they are suffering from 10 years of product additions/modifications and most likely the only way to resolve that would be for them to start a brand new product from scratch or acquire a smaller player in the space who gets it.

- Clearer and unified pricing, easier to understand than other platforms - "Clean" UI if you use their new design

- Deployment was a total nightmare - Documentation is not up-to-date - Can't close your Account nor reach out to Support to do so - Uninstall guide is incomplete and actually messed up with our systems

I have been using New Relic as monitoring tool since 1 year. It is very easy to use and monitor the services of organizations. We are monitoring near about 218 applications about our organization. It helped us to monitor all the applications.

I like New Relic Real user monitoring. Its monitoring include APM, Browser, Synthetic, Mobile, Infrastructure, etc

The least like about New Relic is its updates. It can update User interface drastically. We need some time to understand the changes.

We're using NewRelic to monitor our application's performance. It's a great tool and it provides plenty of features in a free version as well but if your application is big you might need an upgrade.

The best thing about this software is that it provides really good deep insights. They provide a feature called 'VM' it provides information regarding garbage collection, heap, memory allocations, object allocations etc. Error insights and alerts helps you to stay updated with what is currently happening with your application. Their app is also good which provide same features. So, even if you're travelling you can get insights directly on your phone. Appdex score, RPM and other parameters really help in finding bottlenecks and optimising it. It also tells which database query is taking more time and which is taking the least & which part of your application is taking more time which actually helps you in building an efficient application.

Sometimes, the metrics they provide in the VM section seems incorrect, although hard refreshing the page solves this problem.

One of the best tool I have came across.

Best Things About New Relic:Application Performance Monitoring (APM)Infrastructure MonitoringReal-Time InsightsEnd-to-End VisibilityAlerting and NotificationsIntegration and CompatibilityData Visualization and DashboardsScalability and FlexibilityInsightful Reports and AnalyticsDevOps Collaboration

Limited Free PlanData Retention PoliciesSupport Response TimesIntegration Limitations

I love this product! I have always had the free tier and it has so much many features. I don't know how they do so much for the free tier. I use the realtime app monitoring (APM) the most, to see current traffic as well as checking for slow apis and why they are slow. The second most used tool is to monitor my actual server (Host). Then of course I can't forget the essential and anxiety removing notification system that will tell me as soon as whatever I don't want to happen and set up an alert for, happens. This has saved me and my customers a few times already. Thank you for a great product! :)

I would love to upgrade to the paid version, but, so far, it is too expensive. I wish there were a starter tier, or even a supporter/love your product tier.

Overall positive, but it could be improved with better and more intuitive configuration and more flexible pricing.

I like how we can centralize and customize all our monitoring, get alerted when anything goes down, including servers, processes etc. We can also keep an eye on the performance of our web application and detect problems before they become serious. Takes a little setting up but it's very helpful.

The page where it runs often hangs and needs to be reloaded. The setup can be tricky, removing assets is also kind of complicated and not very intuitive. Seems to me a little bit pricey, I wouldn't mind a base price close to what we pay and then having the ability to add or remove assets easily and for a lower extra price. I currently keep all the testing and staging infrastructure out of this because it would cost too much to have it on.

NewRelic is a market leader in providing Alerting and monitoring of business critical servers in the Cloud.

- Clearly understandable alerting and metrics rules - Alerts can be set using specific query language called NRQL - Easy integration with messaging tools like Splunk and paging tools like OpsGenie.

- Log aggregation capabilities were not very enhanced.

It is great tool for both monitoring and alertingLogs feature is also greatWe are using the full new relic with logs, apm, etc...

Alerts and notification can be set upLog can be queried Easily with NRQL and Grok can be used to filter logsData visualisation differently (lines, pie charts, graph, area, etc...)APM is greatTransaction time has specifics suchas PHP, database, external calls which helps in identifying issuesThere's also a stack trace for code which helps in identifying problematic codeBrowser analysis is available

I have not found anything to dislike about New Relic

Ease of use is the best feature about this tool, you can get started with very minimal training. Dashboarding perfromance report capability is also good, helps us to keep on top of our applications perfromance. Another feature that we love is the integration with Jira which enabled auto-creating of tickets on violation of certain thresholds. Overall, this is used by developer community on daily basis.

The licensing is per node, whcih makes it expensive to turn it on non-prod infra. I hope this changes in future.

I would rate my experience with New Relic as very good. It's easy to setup and use with the exception of a little learning curve about all the corners where information is stored. I highly recommend New Relic.

The feature I enjoy the most about new relic is their individualize transaction monitoring from ruby threads to JVM processes. The Transaction/full system monitoring new relic offers can make any developer feel like a super hero with debugging/speeding up queries and processes or anything at all.

To me the UI can sometimes be a bit complicated where you can find information. The New Relic UI is mostly a single page application with multiple layers you have to click into. This is nice for some but sharing links is often not possible because of where you have to click to get to the same information.

New Relic gives us the ability to monitor both our cloud servers, backend services and frontend applications. It alerts us when resources are scarce or when the application reaches a treshold of errors. As a bonus for paid accounts, you also get the ability to trace down into the code to see if there is a specific bottleneck in your application. It even has the ability to trace the queries to databases or external services. It's alerting system can be integrated in a variety of other tools like Slack, pagerduty, Geckoboard, ... By using New Relic, we have regained peace of mind because we know New Relic will alert us before things start to go wrong. If you are looking for a monitoring / alerting solution, it's definitely worth checking out!

Application traces. Transaction level monitoring and alerting. Availability monitoring. Integration in other tools (Geckoboard).

None so far.

We use NewRelic (integrated through Heroku) to monitor our site

The comprehensive set of unique features it has

The price, I think is kind of overkill, mostly given that there's a lot of competion out there.

We like and use New Relic, but it is no longer our only monitoring solution, as we need to use several tools to hit all of the needs that it once hit on its own.

New Relic provides great insight into what our applications are doing in real time, from traffic through to code timings.

New Relic's business model has gotten in the way of their product. Several features we used daily were sunset and their replacements were hidden behind new billing models. In the time since we have started using New Relic we have paid no less, but lost several features.

I really want to like this software, but find that they are constantly giving me reasons for concern. It may do well at feature we don't use, but is cumbersome and constantly changing.

New Relic is easy to implement and has an active community.

They are constantly changing the way the software works, deprecating features for improved features. Which is good but requires constant changes. Their documentation is often out of date because of these changed. I once found an error in their documentation as part of a support case and they asked me to update their documentation. Support is slow and not the most helpful.

Perfect for staying on top of your software and monitoring everything going on with your application and code. Easy setup with AWS, alerts if ever major errors, and logs all errors to specific areas of your codebase.

User permissions were a bit of an issue for us for a little while but we ended up resolving. Setup was easy for the most part, but it still took a little more time than expected.

It is possible to do a in depth analysis in case of a performance problem in our software. This saves us time and we are able to deliver the solution to our users faster. Afterwards we can monitor based on data if the solution actually works.

Pretty steap pricing model if you want your developers to use most of the features.

Awesome metrics for your live application (website, apis, etc.). You can be safe that your are going to get all the information, the alerts and the dashboards you need to monitor your application, and your infrastructure.

It is difficult to find a flaw. The customer support is great. The free version is very limited. But you can start tasting the great solution New Relic

Offers nice clean visualizations on performance metrics. The intuitive UI makes it simple to drill down to a more detailed view of the recorded metrics.

Pity it doesn't offer network performance monitoring on routers, switches etc. It would be a great addition to hardware performance monitoring.

Overall, New Relic One is a great server monitoring software. It's great that you can be notified when server resources are low and that you can dig into logs when issues occur.

You can configure to monitor various servers, such as SQL servers, service fabric servers, and so on. You can zoom into a certain date and time, and see if the issue occurred because there was not enough CPU or memory. You can configute to be notified when CPU/memory goes below the amount you specified via email, mobile push notifications etc.

It took me sometime to figure out if the time displayed is our timezone or the server timezone.

NewRelic makes it very easy to profile your app in production without affecting the app performance. Sometimes, some performance related issues only occur in a specific environment and it is hard to find them in development environment. With NewRelic it is not only possible to detect performance related issues but also pin point the exact location in your code that is responsible for that issue. Their other popular service is NewRelic Servers which make it easy to monitor overall server performance.

Too pricey for small teams and startups.

New Relic has really helped us come a long way in improving our products performance. Its APM features, Creative Dashboards, Browser data, Insights etc. are a great way to keep tab on your products performance and also, keeps you motivated to improve the performance.

Excellent on stop tool to monitor your application performance monitoring.

There is no easy way to tie up the browser traces to the corresponding APM trace or transaction

I'd been using new relic to monitor my server's performance and stability, New relic is the simplest way to do so, also I receive a weekly email that summarizes the activities in our main server which makes the job easier.

Installation time = 0

I have no cons for this product so far.

Ability to see metrics and performance under high load and stress. Helps us to improve performance and catch bottlenecks.

Ability to gather Application Performance Metrics. Ability to drill down and analyze the code stack.

Some times dashboard gets caught up. Need to refresh page so that it can be loaded. This can be improved. Also see delay some times.