- Most professional webinar software we have ever used, with great tracking and landingpage building functionalities - Having insights into how long an attendee stayed helps us to individualize follow-ups - Proactive support team

- Better integrations e.g. with Zapier would make our lifes even more easy

In our business we have been using Webinars for 3 purposes: -Sales webinars: lead generating demos -Onboarding webinars: educating our customers when they are getting started or when new features are launched -Pleo talks: content webinars with a more "high level" topic and external speakers.

The webinar tool has been updated with great feature all round. Before the webinar, you easily set everything up, design the landing page (much better than other webinar tools) and track the attendees. During the webinar you have cool interaction features such as polls and video cards, you can play pre-recorded videos and easily switch between the speaker. Finally after the webinar, and I think this is where the edge lies: there is clear tracking, with possibility to export the attendees to your CRM. It also offers analytical tools that allow you to improve your webinars over time and really measure the value they provided. All in all, it was the most complete and affordable solution for us as we are multiple users. Most other webinar tools were priced by user which quickly made them way too expensive for our needs. As a cherry on top of the cake - their support has been next to none, some of their team members even came over when we started with webinars to help us set up a temporary studio and give us tips on how to improve the quality.

The only thing I would like is a better recurring webinar setup - but given that TwentyThree quickly actions on any customer feedback, I'm sure this comment will be outdated soon.

I liked that the platform was easy to use, no need to integrate or install much - basically ready to go straight off the bat. Unlike many other webinar softwares out there, TwentyThree does not require the ned-user to download a software to be able to watch a webinar, and that was very important for us, as too many clicks and complexity diminishes the likelihood of signing up for a webinar. The customer service is always on top and they have a lovely dedicated team.

Some functionalities are a bit clunky sometimes, such as writing simple descriptions about the webinar, and there are minor things that could definitely improve, but I think that is natural for a SaaS platform.

What I liked the most is the quality of image and video rendering, the simplicity of the user interface, and that we can easily track people who attend. We have lots of available metrics, like how much time a person has attended, etc. Also, the integration with Marketo is what made us choose this webinar tool.

The user interface on the phone is less easy to use, but after some training we got it.

We use 23 Webinar software as a vital part of our own inbound marketing. We use it as a top funnel channel and also to lead nurturing of current leads. We have 3-500 attendees for each webinar.

There are 2 reasons why we settled on 23 as our webinar software: 1) The Analytics-module is easy to use and valuable. When I can see how long time a given attendee spend with us (across webinars), I'm able to spend my time talking to people who want to talk with us. I can tailor our communication knowing that they either did not attend or watched 100 % of our material - or somewhere in-between. 2) The support is pro-active. I have not tried this before. When I setup our account, I wanted a subdomain to be used for all of our webinars, but I did not set this up correctly. I did not realize this however before 23 called, told me the mistake and instructed me how to fix it in 5 minutes. That was great.

A native integration with Facebooks Pixel - including automated custom events - would be great. Currently, we are setting this up manually from webinar to webinar.