All UsableNet AQA Reviews
1-22 of 22 Reviews
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Anonymous
10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2022
AQA is the bees knees
I've used AQA on several projects and the team has been incredibly responsive to requests and feedback. They improve the tool regularly and take users' feedback to heart. Compared to other similar platforms they are reasonably priced and provide many in-depth reporting options for stakeholders through development teams. Highly recommend.
PROSAQA is an easy-to-learn tool that allows for quicker auditing, manual testing, and defect creation. It integrates with JIRA easily and now has the ability to test emails and documents. Using AQA has saved a considerable amount of time compared to documenting defects on a spreadsheet and creating defects manually. It has been a game-changer for the projects I have worked on.
CONSIntegrating with some platforms who don't use traditional code can be tricky. The team has been great about finding work-arounds. The downfall is we have needed the AQA tech team to customize the platform for us in order to adequately test the platform our client is using.
Reason for choosing UsableNet AQA
Pricing and easy of use.
Heather
Leisure, Travel & Tourism, 1,001-5,000 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2022
Great value for money
Working with UsableNet, we're now able to measure and track the accessibility of our web products, and for the first time ever, report an accessibility score on our Engineering Scorecard, alongside other important metrics like performance and security. The UsableNet team are also great to work with, always responding to queries quickly and in a very helpful way.
PROSAQA allows us to carry out accessibility audits of our web platforms pretty painlessly. I love how it steps you through the manual checks and also shows you visually exactly where errors appear on the page. Having the 'auto only' options is great too. The reporting options are excellent, particularly the one for stakeholders showing an overall accessibility score and a summary of issues, and the one for dev teams with links into the tool for every issue. It's also really helpful to see the issues shown on a complexity/severity chart – super useful.
CONSThere are some elements we feel could be improved, which the team at UsableNet are always interested in hearing about and will work on improvements if they can. It would also be great if we could run our own tests on native apps, but I know this is a little more tricky!
Reason for choosing UsableNet AQA
It allows us to test specific user flows and single elements on a page, which is important to us. We also like the UI and find it easy to use. It's also really good value for money.
Rich
Retail, 51-200 employees
Used monthly for less than 2 years
OVERALL RATING:
3
EASE OF USE
3
FUNCTIONALITY
4
Reviewed March 2022
CW/DL AQA REview
It is potentially critical to our organization becoming ADA compliant and avoiding any lawsuits
CONSIt is not the most user-friendly - the explanation of certain things which are reported is not always clear and sometimes can be downright confusing and frustrating. Additional clarity on certain elements would go a long way towards improving users' satisfaction with the software.
Debra
Verified reviewer
Information Technology and Services, 5,001-10,000 employees
Used weekly for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2022
Great tool for our team
Still ramping up - but I am excited to use this tool to automate processes and bring all teams into compliance using a single tool to report and manage accessibility.
PROSWe were able to deploy an internal instance to test products on our internal servers. We can also use the browser extension for quick tests.
CONSWe had some issues deploying the internal instance - but the team is very responsive and helpful.
Reason for choosing UsableNet AQA
It had more features that our product teams need, and it integrates with JIRA
Anastasiia
Computer Software, 201-500 employees
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed March 2022
Good software for helping improve website accessibility
Overall, good product but some improvements should be done. I like that it helped us greatly to improve accessibility on our site and the team is helpful when questions arise.
PROS- Very clear difference between automatic issues and issues that can be manually determined to be fixed or not. - Liked the rating of issues from easy to hard fix and their priority/impact. - Having sessions with the AQA team was valuable when we had questions/concerns. The team is very nice and helpful, they try their best to give personalized advice, however, beware that a lot depends on the quality of your website's code and your resources to fix it. - I loved the report exporting feature and that I was able to download the spreadsheet with all issues on all pages that were tested. I used the spreadsheet way more than the access to projects/tests via AQA itself. Spreadsheets are more intuitive.
CONS- There has been a lot of confusion between "tests" and "audits" for our team. We still do not see much difference between the two and do not understand why there has to be both when they do look identical and offer identical information upon the analysis. In audits, it's even harder to find access to the issues Review page. I also don't understand why I can run a new test but cannot run a new audit. There are no quick tooltips or anything like that to explain the feature. - I think there has to be a lot of work done across the platform in terms of wording. I spent a lot of time understanding how to download an excel spreadsheet with the test results. It says "run the report" (or something of this sort). Why not say "download the report" instead? It's more straightforward. - There is no way to leave a comment on the platform to the commenter from the AQA team directly. I used Jira to communicate with the AQA team and ask questions there, which does take additional time of yours, however, I like how I could share screenshots and format text there for more clarity. - There's a chat feature that my team never used. I think unless there's a possibility to chat with AQA's team via this chat, it is not really helpful. - In this exact review survey, they are asking to rate some of the features I've never even seen or heard of. I tried googling them and no results. It's hard to understand what they are talking about if there's no consistency in wording across all touchpoints
Maureen
Apparel & Fashion, 1,001-5,000 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
2
FUNCTIONALITY
3
Reviewed March 2022
AQA + Revolve
UsableNet AQA had a very detailed description of the issue that included a screen shot so we can find what they are on our end fairly easily. We thought that some of the suggestions to resolve made sense but for those issues that we had questions on, it became a roadblock. Our overall experience with UsableNet AQA has been fair. We would require more resources to move as fast as we'd like. We're looking forward to using AQA to continue remediating the issues.
PROSAfter a year into our project with AQA, I don't feel we would have gotten this far without the JIRA integration and the ability to create tickets based on the issues found. Managing the volume of issues with ease has been very helpful for us.
CONSI feel we could have benefit more from real time communication on the software itself. In the event our team had any questions, the comment section didn't lend itself to any direct communication with the UsableNet team to resolve issues as quickly as we liked, especially for more technical heavy suggestions.
Reasons for switching to UsableNet AQA
Price and easibility.
Ece
Electrical/Electronic Manufacturing, 10,000+ employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2022
UsableNet AQA for ADA compliance
Any feature that required for staying ADA compliant is present in UsableNet AQA.
CONSIt is a little bit hard to use the features of UsableNet AQA in full capacity.
Siva
Information Technology and Services, 1,001-5,000 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2022
Usablenet Review
Overall the tool is very user accessible
PROSThe test coverage against WCAG guidelines and Section 508 standards is on a broader scope.
CONSreporting parameters are not as comfortable as other tools
Reasons for switching to UsableNet AQA
Usable net is more user friendly and more accurate
Andrew
Retail, 11-50 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2022
A Perfect Way to Communicate Accessibility with Stakeholders
UsableNet AQA has helped us to eliminate thousands of violations over time and has allowed us to put a framework in place to prevent new violations from appearing in the future. Overall, I'm very satisfied with the software.
PROSWhat I like most about UsableNet AQA is that it makes it easy to get the team - technological members and non-technological members - aligned on a standardization for ADA compliance, as well as actionable goals to work towards.
CONSWhat I like least about UsableNet AQA is the fact that it is just so robust. It's actually a good thing, but sometimes, I find myself lost in the UI because there are so many features involved.
Robert
Health, Wellness and Fitness, 201-500 employees
Used monthly for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2022
The best tool for a difficult job
Our initial site audit has been the roadmap for ADA mediation. The feedback and WCAG references it provides give a clear indication of the criteria needed to provide all users an appropriate site experience. We're comfortable reanalyzing pages or site areas when content/layouts get broad updates, and for new content areas. I also appreciate the ease by which the AQA Chrome plug-in enables testing/retesting of our web pages. It allows us to easily test ideas in real-time using Chrome's developer tools with the plug-in.
CONSOccasionally, some of the feedback is redundant, but the redundancy makes sense and is easily overcome. Rarely, the feedback from the tool is generic, but UsableNet provides clear interpretations when needed.
mohammad rashid
Computer Software, 501-1,000 employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed March 2022
Have been using AQA from last 2 years
This helps us to make our effort more productive and right direction. We keep running web accessibility reports on our site to fix the structure and conetent issue.
PROSWeb accessibility audit and identifying the content issue is very easy with UsableNet AQA. We could easily run the report on single or multiple pages and identify the issues. UsableNet also provides some tips for fixing the content issue that is really helpful.
CONSNothing. Everything I found helpful and there are so many things that I learned regarding web accessibility using UsableNet AQA.
Suraj
Retail, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed March 2022
Best Software for Accessibility & Compliance for Websites
Ease of Use On the fly report generation Detailed Feedback on compliance issues
CONSease of use should be extended for Mobile /Tablet and other devices as well
Abigail
Furniture, 51-200 employees
Used monthly for less than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
2
FUNCTIONALITY
3
Reviewed March 2022
Its THE option
necessary but not easy or with proper support
PROSIt is the best accessibility option for the price in terms of improving your site, learning, and avoiding lawsuits
CONSthe support offered was not technical enough when i would ask questions...there should be standing meetings or quick turnaround on questions. the responses should not create an entire email chain of questions, it should be a solid response the first time with advice/action WAYYYYY too much manual effort and time to go through a scan. nothing is saved from scan to scan so you never can reduce this time. scan recommendations and descriptions are weak and necessitate that you already have an expert understanding of accessibility or you will need to read dry, long WCAG guidelines from the WCAG site, not usable net
Reason for choosing UsableNet AQA
price, and audit
Mike
Information Technology and Services, 51-200 employees
Used weekly for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed March 2022
Website Reviews
Can easily find what type of things a webpage needs to have to be ADA Compliant.
CONSSome checks are repetitive when reviewing multiple pages for a site.
Clayton
Restaurants, 5,001-10,000 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2022
UsableNet is great for handling our ADA Compliance Needs!
Its so easy to onboard new users to this product
CONSThere could be some better third-party support tools
Juan
Health, Wellness and Fitness, 501-1,000 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2022
Must have for ADA work on website
Good experience
PROSEase of use, and detailed testing capabilities
CONSdescription of issues are not always clear
Daniel
Information Technology and Services, 201-500 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2022
A great tool for accessibility
I love the ease at which the AQA tool reviews the DOM and the accurate descriptions of what needs to be fixed and how to fix it.
CONSLast I checked there was only a chrome plugin; would love to use in other browsers as well.
Bran
Marketing and Advertising, 51-200 employees
Used monthly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2022
Great accessible software
SHow all the errors at different levels so you what is crirtal first & you can work your way doen to the low impacts
PROSIts easy to use. Reports are easy to read & I can pass of any details to our developers to fix backen issues.
CONSNothing that I can think of at this time.
Claudio
E-Learning, 501-1,000 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2022
Consideartions
The amount of testing that can be done using the program
CONSThe dashboard is not very simple and user friendly to use, the test script should be more navigable and the waiting for reload the test every time I open it is a bit annoying
Ashwin
Information Technology and Services, 10,000+ employees
Used monthly for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2022
UsablNet Review
It is a great tool
PROSComplrehensive features to monitor, analyze & track accessibility issues
CONSIt requires extensive trainng to undersatnd the usage of the tool
Reason for choosing UsableNet AQA
Comprehensive tool
Shazad
Marketing and Advertising, 51-200 employees
Used monthly for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed March 2022
useable
Going through first time wasn't easy to understand but once you do its quite easy
CONSUI could be nicer and more modern as just looks very basic
Matt
Insurance, 10,000+ employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
FUNCTIONALITY
5
Reviewed March 2022
Love it
Comprehensive feature set that all ties together nicely
CONSA little bit of a learning curve when first getting started