About Ashop

Ashop is a cloud-based shopping cart software, which helps businesses design online store, upload inventory details and accept payments. Features include discount management, predefined templates, real-time design editor, shipping and widgets.

Retailers can use brands and categories to organize inventory and apply size or color variations to the product. Users can track the stock status using alerts and perform batch updates. Users can also edit the inventory in bulk, customize fields, create lists, and import or export data.


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6 Reviews of Ashop

Average User Ratings

Overall

4 / 5 stars

Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.5

Ratings Snapshot

5 stars

(3)

3

4 stars

(2)

2

3 stars

(0)

0

2 stars

(0)

0

1 stars

(1)

1

Likelihood to Recommend

Not likely

Very likely

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Showing 1 - 6 of 6 results

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May 2014

dominic

Verified Reviewer

Industry: Public Relations and Communications

Time Used: Free Trial

Review Source: GetApp


May 2014

Great for small brands to build their business

I helped set up with an online store for baby products. We went with Ashop because their service included a lot of premium features that other platforms charged for. I found it easy to set up new pages and upload content. We had over 1000 products to include and we could get them online with ease. Orders are easy to track and the metrics are great to find out which products are selling well. The interface was a bit trickier than some of the other ones out there (eg there's no drag and drop), but once you figure it out, it's straight forwards. I would recommend Ashop to other businesses looking to build their online presence.

Pros

- Clear set up steps. Lots of features included. - Has a marketplace like eBay to get more customers. - Metrics included to track performance week to week.

Cons

- You need to get a developer if you're going to do customized designs and templates. There are however LOTS of templates included in the gallery.

June 2017

Graham from Kielder Connections Ltd

Company Size: 2-10 employees

Industry: Computer Software

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

June 2017

We have used Ashop Commerce for several years. Stabilized now after early issues due to upgrades

Much easier to track orders and shipments than just using PayPal. Allows discounts to be given to re sellers or repeat buyers.

Pros

Easy to add new products afresh or as a copy of an existing product. Integrates with many payment methods. Basic options are a reasonable price.

Cons

No FTP access for integration with accounting system, just use of CSV files. They are not keen on listening to customers. The cost of some add-ons is high.

September 2013

MrD

Time Used: Free Trial

Review Source: GetApp


September 2013

Beware...

I am an Ashop customer, have been for 8 years and have stuck with them though many bad upgrade and reductions in functionality. During the version 4 release back at the beginning of August i decided i had had enough and decided i could no longer stand by and be quite regards the mess that the software and support was in, despite being warned by other customers that Ashop could be quite nasty if stood up to. I didn’t believe it but then on the 19th of September i received the following from Ashop: - ——————————————————— Dear Mr Driver NOTICE OF TERMINATION It is with regret that we feel that our mutual working relationship has broken down to such an extent that we have now to give you notice of our intention to terminate our Agreement. Therefore we hereby give 45 days notice that we shall discontinue all of our services with you and your company. This means store# 3710 will be closed by 4th November 2013. Please take this email as statement of the official notice of termination period as stated in our terms and conditions paragraph 6 -6.2 With regards Ashop Commerce XXXXXX ————————————————————————- Seriously folks, if they can do this to a customer of 8 years, who had spent time, energy and money in creating a store that had rank and loyalty, then believe me when i say that they will do this to anybody who dares to question them. I now have to try and move my store to a new platform so that i do not miss the Christmas sales period … worst of it is, i cant even download my data from Ashop because it is still failing … as it has been since the August upgrade to version 4.

Pros

none

Cons

Everything

April 2014

Karen

Verified Reviewer

Industry: Retail

Time Used: Free Trial

Review Source: GetApp


April 2014

Very happy

Myself and my husband run a pet products business called Jimbella Pets. 6 years ago we set up our website through Ashop and overall we've been happy with them ever since. We went through some issues when version 4 was released last August just like MrD said in his review. At the time, we had a look around at other options, but they either were too expensive, didn't have enough features or charged a transaction fee on our sales. So we decided to stick with Ashop and a couple of months later they had fixed up most of the problems with version 4. They apologised and even gave us some free design work. I don't know what happened with version 4, but since about October 2013 everything has been running really smoothly for us. There are a couple of new features we love such as conditional emails for getting customers to come back after they abandon the basket. This has helped our sales.

Pros

Phone & chat support is very good and any issues get fixed quickly. Admin interface is much easier to use than Bigcommerce. Good value (the $25 plan does everything we need)

Cons

Designing the store was a bit tricky. I've learned it's just easier to pay someone to do the design work rather than try and do it myself. Ashop provides design services too, and I've been pretty happy with the results.

March 2021

alex from sioux repair

Company Size: 11-50 employees

Industry: Automotive

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

5.0

March 2021

Makes job easier

Anyone that has a shop and they are looking to ad awesome software to their company, this is the one to pick.

Pros

product is very easy to use. having awesome customer service behind this product is like having second pair of hands with you the whole time.

Cons

few times i had problem but don't let this scary you at all. customer service was right on top of the issue and we got it resolved fast.

April 2014

Jared

Verified Reviewer

Time Used: Free Trial

Review Source: GetApp


April 2014

Really good for wholesalers

I run a mens fashion brand. We sell both wholesale and retail and finding a store builder that works for both is pretty difficult. I switched my store from bigcommerce to ashop last year and so far i'm pretty happy with the decision.

Pros

Really, really good B2B module. It's like having a separate website for wholesale clients where i can display different products and set up different discounts. For example, I only offer quantity discounts to wholesale clients.

Cons

The support is 24-hours Mon-Fri only, not weekends. This isn't a big deal for us as we're closed on weekends, but this might be an issue if you have a day job and your running an online store on weekends.