RemedyOnCall

RATING:

4.0

(2)
Overview

About RemedyOnCall

Remedy OnCall provides health care providers with digital and live agent answering services. Built by a physician and inspired by patients our platform connects providers to their patients in an intuitive, cost-effective, HIPAA compliant platform. Using answering services, providers can receive messages based on their unique notification preferences. Practices reduce daytime call volumes and streamline workflows with our Page My Doctor digital service. Telehealth functionality has incorporated speech-to-text dictation, ICD10 and CPT coding, payment processing, and a medical content library for patient aftercare instructions. Parents receive a text message link to join the call, providers enjoy their own waiting room and customizable templates. When used in combin...

RemedyOnCall Pricing

Please contact Remedy Connect directly for pricing details.

Free trial: 

Not Available

Free version: 

Not Available

RemedyOnCall Reviews

Overall Rating

4.0

Ratings Breakdown

Secondary Ratings

Ease-of-use

3.5

Customer Support

3

Value for money

3

Functionality

3.5

Most Helpful Reviews for RemedyOnCall

2 Reviews

David

Education Management, 5,001-10,000 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed June 2022

Good ticketing system with flexible workflow builder

Overall a good experience, served to unify a number of processes under one ticket management system.

PROS

Easy to design and implement multi-stage workflows involving approval groups, to prevent approvals from piling up due to absence or turnover

CONS

Difficult to implement and maintain. Support not always helpful.

Seejal

Biotechnology, 10,000+ employees

Used weekly for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed December 2023

Grow your business with Remedy

PROS

Designing ability is limitless and easy to use across platforms.

CONS

Integration is little complicated but the customer support is decent.