About Uptime Cloud Monitoring

Uptime.com provides peace of mind to thousands of customers like Apple, Microsoft, IBM, Palo Alto Networks, Kraft, and BNP Paribas who trust us to monitor the performance, health, and downtime of their websites, applications, and infrastructure.

We’ve been recognized as one of the world’s best web monitoring solutions by G2 and TechRadar Pro for several consecutive years, including this one. Start monitoring in just minutes with our 21-day free trial at www.uptime.com.


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Supported Operating System(s):

Web browser (OS agnostic)

35 Reviews of Uptime Cloud Monitoring

Average User Ratings

Overall

4.66 / 5 stars

Ease-of-use

5.0

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(28)

28

4 stars

(3)

3

3 stars

(3)

3

2 stars

(1)

1

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 35 results

October 2018

User Profile Picture

Wes from ContentWriters

Verified Reviewer

Company Size: 11-50 employees

Industry: Publishing

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

October 2018

Reliable monitoring system, very flexible.

I'm a solo developer/admin for an internet-based company, and so it's crucial that we are immediately aware of any outages or problems with our sites. We've been using Uptime for roughly 18 months, and it has proven to be extremely reliable in detecting any outages. Additionally, the advanced monitoring checks that are available are impressive - it can submit data to forms, observe real user sessions, verify that SSL certificates are valid, and more. I strongly recommend Uptime to anyone who relies on a steady internet presence for their business. Tremendous value for our company, and great peace of mind for myself especially, as the overseer of our operations.

Pros

- Easy to use, very clean design - Notifies quickly of any detected outages - Reliably detects even small/brief outages - The wide variety of things that can be monitored, including APIs & multi-step pathways - Very quick to navigate through the various console pages - API access to the reports that can be integrated into internal applications - Documentation is very thorough - Monitoring checks are executed from several points around the world

Cons

There are no cons, in my opinion. It does exactly what's advertised - and more.

January 2020

Saransh from Developer Circles from Facebook

Company Size: 10,000+ employees

Industry: E-Learning

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2020

Uptime monitoring with performance metrics that more people should know about

Uptime monitoring is simple by nature which could lead a lot of individuals to think the choice doesn't really matter. Uptime maintains the simplicity you would expect (even in its branding) but allows a lot of complex problem-solving under the hood. This balance of easy-of-use and powerful extensibility is exactly what my team was looking for. I'm glad we stumbled across this product.

Pros

A myriad of available notification options. This helps ensure that alerts are seen right away. We push alerts to user's phones, through our internal messaging software, and to kiosk monitors in the offices. Threat detection was an unexpected plus as well. Alerts can come from multiple locations around the globe so it can help discover regionally isolated incidents as well.

Cons

The concept of team management and user permission management is still evolving and not quite as robust as I would prefer.

Reasons for Switching to Uptime Cloud Monitoring

Pingdom just doesn't do enough for the price we were paying. We also had a number of issues with dependability of its testing nodes which led to a lot of frustrating false-alarms.

Response from Uptime.com

Replied January 2020

Hello Saransh, thank you for your feedback. As a user-centric organization, we take user requests very seriously. Our support team would love to hear about user permission improvements you may have. Feel free to contact our support team at support@uptime.com

May 2020

User Profile Picture

Deon from Insurance

Verified Reviewer

Company Size: 2-10 employees

Industry: Insurance

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

2.0

Customer support

5.0

Functionality

5.0

May 2020

Zero African Footprint

Loved the product. Just wish it offered a full global presence. I can recommend it if your service is not hosted on the African continent but if you not, find something else.

Pros

I love all of it and this product would stay my first choice if it had a footprint in Africa.

Cons

We get false downtime notifications whenever there are issues with the undersea cables linking Africa to the rest of the world. This complicates monitoring SaaS and leaves the product useless for SLA and OLA calculations.

Reasons for Choosing Uptime Cloud Monitoring

NA

Response from Uptime.com

Replied May 2020

Greetings Deon, We believe the faults attributed to your poor monitoring experience are with another monitoring provider. We have maintained a probe server in Johannesburg for some time, and are continually expanding the number of locations we cover. Are you certain that your experience was with Uptime.com?

February 2021

Bryant from Exbabylon IT

Verified Reviewer

Company Size: 11-50 employees

Industry: Information Technology and Services

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

3.0

Functionality

5.0

February 2021

Uptime.com provides quality external monitoring

We predominantly use Uptime to monitor the WAN uptime and latency of edge devices we manage. Uptime.com works perfectly well for this purpose and has a robust API that allowed us to easily migrate from a prior platform. We are also able to pull various reports in different formats to provide to clients when needed. The biggest downfall is that we aren't able to provide a client with access to just their own sites so they can live monitor their connections as well.

Pros

-Robust API -Multiple monitoring locations -Easy configuration -Useful data

Cons

-Instead of a ping monitor showing "down" it shows as "1200ms" -No multi-tenant support

Reasons for Switching to Uptime Cloud Monitoring

-Pricing changes -Platform design -Ownership changes

October 2018

User Profile Picture

Franz from PortlandLabs

Verified Reviewer

Company Size: 2-10 employees

Industry: Information Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

October 2018

Works great!

Great experience. Wonderful service, powerful tool, good people.

Pros

Lots of configurable controls. Simple to use interface that's both attractive and functional. Gets the job done right.

Cons

It'd be nice to be able to more easily see which specific server a down report comes from. Sometimes there's just general internet network issues and I don't care if some server in Peru can't ping the site.

Response from Uptime.com

Replied October 2018

Thank you for reviewing our service! Appreciate the kind words. We indicate location when sending and displaying alerts. If you need assistance on this we are happy to help! Feel free to email us at support@uptime.com.