---
title: "Uptime.com Reviews, Pros and Cons - 2026 Software Advice"
description: "Reviews of Uptime.com. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Uptime.com is a good fit for you!"
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---

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Uptime.com Reviews

Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee.

[Overview](https://www.softwareadvice.com/network-monitoring/uptime-profile/)

Reviews

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# Uptime.com User Reviews

## Reviews summary

- Overall rating: 4.7/5
- Total reviews: 54

### Secondary ratings

- Ease of use: 4.8/5
- Customer support: 4.5/5
- Value for money: 4.4/5
- Functionality: 4.5/5

### Rating distribution

- 5 stars: 41 reviews (76%)
- 4 stars: 9 reviews (17%)
- 3 stars: 3 reviews (6%)
- 2 stars: 1 reviews (2%)
- 1 star: 0 reviews (0%)

### Most mentioned pros

- Easy to integrate with "in-house" stacks and feature rich API for service allowing quickly and efficiently integrate to your stack.
- We really appreciate the flexibility Uptime.com offers when it comes to setting up custom alerts and escalation processes—especially being able to tailor them based on the time of day.
- I like Uptime.com’s reliable monitoring, customizable alerts, and detailed insights.

### Most mentioned cons

- Additionally, I occasionally receive false alarms or an excessive number of notifications. While there isn't much else to dislike, the frequent false notifications for the websites I monitor within our organization can be quite bothersome.
- Occasional false alerts and advanced configuration can be confusing for beginners.
- I was a regular NOC and was not privy to the cost of the product and also never used the customer support of it

## Uptime.com customer reviews

Showing reviews 1-25 of 54 (page 1).

### Reliable Monitoring That Just Works

- Overall rating: 5/5
- Reviewer: Andrei N.
- Verified reviewer: Yes
- Industry: Internet
- Company size: 11-50 employees
- Product usage: Used daily for more than 2 years
- Reviewed: April 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

We've been using Uptime.com for a while now, and it’s been rock-solid. The alerting is fast and reliable, the dashboard is clean and easy to navigate, and setting up synthetic monitoring is a breeze. It’s saved us from downtime disasters more than once! The status page feature is a nice touch, making it easy to keep stakeholders in the loop. Customer support is responsive and helpful, which is always a plus. If you need simple, effective uptime monitoring without a steep learning curve, Uptime.com is a winner. 🚀

#### Cons

Not much to complain about, but the pricing can add up if you need a lot of advanced checks. A few more customization options for reporting would also be nice.

---

### Simple and powerful!

- Overall rating: 5/5
- Reviewer: Ramon M.
- Verified reviewer: Yes
- Industry: Human Resources
- Company size: 11-50 employees
- Product usage: Used weekly for more than 2 years
- Reviewed: March 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

It's great. It does its job well and help us keep everything up and running and respond quickly when any outage.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

- Support requests are taken and resolved quickly. - It is easy to use. - There are several types of checks and customizations.

#### Cons

- URL groups don't accet negative lookup

#### Reasons for choosing Uptime.com

It had features that Appsignal does not have.

---

### Great value for money

- Overall rating: 3/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Commercial Real Estate
- Company size: 11-50 employees
- Product usage: Used daily for less than 6 months
- Reviewed: October 2018
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

I'm happy and looking forward to hearing the release of new features :D

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 3/5

#### Pros

As we are a small business we need just a basic monitor and Uptime gives us a flexible plan that adjusts to our needs. :D

#### Cons

I would like to use some more flexible javascript in some of my checkers

#### Vendor response

Thank you for reviewing Uptime.com! We would be happy to take into consideration your suggestion for more flexible javascript. If you could please email support@uptime.com with more details on your request, we will be take look at developing.

Replied October 2018

---

### Uptime.com review

- Overall rating: 5/5
- Reviewer: Tom B.
- Verified reviewer: Yes
- Industry: Computer Software
- Company size: 51-200 employees
- Product usage: Used daily for more than 2 years
- Reviewed: January 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Overall we are satisfied with uptime.com

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

We like uptime.com because of its simplicity but at the same time that it is feature rich

#### Cons

The prices at uptime.com could be better, at least for phone calls

#### Reasons for switching to Uptime.com

We switched due to pricing and features that we used

---

### Uptime is great!

- Overall rating: 5/5
- Reviewer: Kathleen H.
- Verified reviewer: Yes
- Industry: E-Learning
- Company size: 2-10 employees
- Product usage: Used daily for less than 6 months
- Reviewed: December 2024
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

It was very easy to set up, some other companies that do the same thing make the process pretty confusing, but Uptime was very straightforward.

#### Cons

Can't think of anything really. The entire process was painless!

#### Reasons for switching to Uptime.com

too many false alerts with other companies. none here!

---

### High quality but more expensive

- Overall rating: 5/5
- Reviewer: Angelo M.
- Verified reviewer: Yes
- Industry: Architecture & Planning
- Company size: 11-50 employees
- Product usage: Used daily for less than 2 years
- Reviewed: August 2022
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 3/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Real-time monitoring has been quite accurate. We have compared the tool with other real-time monitoring providers, but uptime has higher performance. Performance metrics and routing help us detect anomalies in the communication between our clients' servers and ours. This is interesting, mainly, because we can know through ping if a server is suffering from a DDoS attack, which has become very common. A very interesting feature, which we have not seen in other providers of this service, is monitoring from a different location. We liked this a lot, because we can choose the best place to hire a service.

#### Cons

It is more expensive than other providers. I understand that they have tools that other providers do not have (at least in the published service offer). However, this can be obtained in most cases by contacting the provider and requesting the approximate location where you want the monitoring to take place.

#### Reasons for choosing Uptime.com

Performance tests were much better, aesthetics and ease of use prevailed when we recommend it to our customers.

---

### Uptime monitoring with performance metrics that more people should know about

- Overall rating: 5/5
- Reviewer: Saransh K.
- Verified reviewer: Yes
- Industry: E-Learning
- Company size: 10000+ employees
- Product usage: Used daily for less than 2 years
- Reviewed: January 2020
- Review source details: This review was submitted organically. No incentive was offered

Uptime monitoring is simple by nature which could lead a lot of individuals to think the choice doesn't really matter. Uptime maintains the simplicity you would expect (even in its branding) but allows a lot of complex problem-solving under the hood. This balance of easy-of-use and powerful extensibility is exactly what my team was looking for. I'm glad we stumbled across this product.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

A myriad of available notification options. This helps ensure that alerts are seen right away. We push alerts to user's phones, through our internal messaging software, and to kiosk monitors in the offices. Threat detection was an unexpected plus as well. Alerts can come from multiple locations around the globe so it can help discover regionally isolated incidents as well.

#### Cons

The concept of team management and user permission management is still evolving and not quite as robust as I would prefer.

#### Reasons for switching to Uptime.com

Pingdom just doesn't do enough for the price we were paying. We also had a number of issues with dependability of its testing nodes which led to a lot of frustrating false-alarms.

#### Vendor response

Hello Saransh, thank you for your feedback. As a user-centric organization, we take user requests very seriously. Our support team would love to hear about user permission improvements you may have. Feel free to contact our support team at support@uptime.com

Replied January 2020

---

### Uptime.com provides quality external monitoring

- Overall rating: 5/5
- Reviewer: Bryant L.
- Verified reviewer: Yes
- Industry: Information Technology and Services
- Company size: 11-50 employees
- Product usage: Used daily for less than 12 months
- Reviewed: February 2021
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

We predominantly use Uptime to monitor the WAN uptime and latency of edge devices we manage. Uptime.com works perfectly well for this purpose and has a robust API that allowed us to easily migrate from a prior platform. We are also able to pull various reports in different formats to provide to clients when needed. The biggest downfall is that we aren't able to provide a client with access to just their own sites so they can live monitor their connections as well.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 3/5
- Functionality: 5/5

#### Pros

-Robust API -Multiple monitoring locations -Easy configuration -Useful data

#### Cons

-Instead of a ping monitor showing "down" it shows as "1200ms" -No multi-tenant support

#### Reasons for switching to Uptime.com

-Pricing changes -Platform design -Ownership changes

---

### Works great!

- Overall rating: 5/5
- Reviewer: Franz M.
- Verified reviewer: Yes
- Industry: Information Services
- Company size: 2-10 employees
- Product usage: Used daily for more than 2 years
- Reviewed: October 2018
- Review source details: This review was submitted organically. No incentive was offered

Great experience. Wonderful service, powerful tool, good people.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Lots of configurable controls. Simple to use interface that's both attractive and functional. Gets the job done right.

#### Cons

It'd be nice to be able to more easily see which specific server a down report comes from. Sometimes there's just general internet network issues and I don't care if some server in Peru can't ping the site.

#### Vendor response

Thank you for reviewing our service! Appreciate the kind words. We indicate location when sending and displaying alerts. If you need assistance on this we are happy to help! Feel free to email us at support@uptime.com.

Replied October 2018

---

### Reliable monitoring system, very flexible.

- Overall rating: 5/5
- Reviewer: Wes B.
- Verified reviewer: Yes
- Industry: Publishing
- Company size: 11-50 employees
- Product usage: Used weekly for less than 2 years
- Reviewed: October 2018
- Review source details: This reviewer was invited by the software vendor to submit an honest review.

I'm a solo developer/admin for an internet-based company, and so it's crucial that we are immediately aware of any outages or problems with our sites. We've been using Uptime for roughly 18 months, and it has proven to be extremely reliable in detecting any outages. Additionally, the advanced monitoring checks that are available are impressive - it can submit data to forms, observe real user sessions, verify that SSL certificates are valid, and more. I strongly recommend Uptime to anyone who relies on a steady internet presence for their business. Tremendous value for our company, and great peace of mind for myself especially, as the overseer of our operations.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

- Easy to use, very clean design - Notifies quickly of any detected outages - Reliably detects even small/brief outages - The wide variety of things that can be monitored, including APIs & multi-step pathways - Very quick to navigate through the various console pages - API access to the reports that can be integrated into internal applications - Documentation is very thorough - Monitoring checks are executed from several points around the world

#### Cons

There are no cons, in my opinion. It does exactly what's advertised - and more.

---

### Flexible alert management

- Overall rating: 4/5
- Reviewer: Karthik Gupta P.
- Verified reviewer: Yes
- Industry: Health, Wellness and Fitness
- Company size: 1001-5000 employees
- Product usage: Used daily for less than 2 years
- Reviewed: March 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

It was a good experience as we were able to achieve most of the alerting needs with respect to notifying us for an outage

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

Flexibility of creating checks either through UI or Code helps us manage the alerts with an ease. We can always count on the checks as they alert us for any outages, that too pretty quickly!

#### Cons

We notice certain delays in alerts sometimes, and API rate limits are too low when the teams use terraform to manage the checks.

---

### Great simple status page for SaaS

- Overall rating: 4/5
- Reviewer: Carlos T.
- Verified reviewer: Yes
- Industry: Information Services
- Company size: 11-50 employees
- Product usage: Used weekly for less than 6 months
- Reviewed: November 2024
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

You can build a status page for a SaaS in minutes and inform about outage s

#### Cons

To configure a status page you have first to set up checks and alerts that can be a little bit confusing.

---

### Uptime, everytime

- Overall rating: 5/5
- Reviewer: Trevor H.
- Verified reviewer: Yes
- Industry: Information Technology and Services
- Company size: 201-500 employees
- Product usage: Used daily for less than 12 months
- Reviewed: February 2021
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

It fills the brief and is very straight forward to us.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 1/5
- Functionality: 3/5

#### Pros

The software is easy to use and the multi-region monitoring servers is ideal for monitoring our SaaS platform.

#### Cons

Nothing to dislike about the software. It does the job well.

#### Reasons for choosing Uptime.com

No. We use Uptime along with an alternate product as a way of reducing false positives which we found was occuring when we relied on only one monitoring source.

---

### Uptime is great

- Overall rating: 5/5
- Reviewer: Alan W.
- Verified reviewer: Yes
- Industry: Consumer Goods
- Company size: 11-50 employees
- Product usage: Used daily for less than 12 months
- Reviewed: April 2020
- Review source details: This review was submitted organically. No incentive was offered

excellent, stream-lined

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

It has really saved me when my app melted down. I knew right away thanks to the text messages I got.

#### Cons

I have not found any downsides with using this software. Works as intended.

---

### Feature rich uptime and RUM

- Overall rating: 4/5
- Reviewer: Brandon Z.
- Verified reviewer: Yes
- Industry: Design
- Company size: Self-Employed
- Product usage: Used monthly for less than 12 months
- Reviewed: April 2017
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Uptime has a great uptime checking service along with the less common realtime user monitoring (RUM) service. The service could definitely use some polishing, but for the cost, it's really fantastic. There was a problem I ran into where reports couldn't be exported to CSV if you defined a date range. Initially support was great, until they stopped responding. It took months for the issue to be addressed. At one point I left a review on their Facebook page because they had become completely unresponsive. They immediately replied and I was back in touch with support... until they stopped replying again. But in the end it got fixed, and there's nothing else I've had to contact support for!

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 2/5
- Functionality: 5/5

#### Pros

- Uptime checking with a decently fast interval between checks. - Simple RUM reporting!

#### Cons

- Doesn't seem that RUM is being improved or developed in anyway. - Support can take a while to resolve a bug.

---

### Best monitoring service

- Overall rating: 5/5
- Reviewer: Naveed M.
- Verified reviewer: Yes
- Industry: Computer & Network Security
- Company size: 2-10 employees
- Product usage: Used daily for less than 6 months
- Reviewed: February 2021
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

excellent, no complains

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Simple, easy to use best of all excellent pricing.

#### Cons

Reliable, full of features, very reliable, fixed SMS number which makes receiving text during off hours while phone is on do not disturb.

#### Reasons for switching to Uptime.com

More features at excellent pricing.

---

### Does what it says

- Overall rating: 5/5
- Reviewer: Debasish P.
- Industry: Information Technology and Services
- Company size: 2-10 employees
- Product usage: Used daily for less than 6 months
- Reviewed: October 2018
- Review source details: This reviewer was invited by the software vendor to submit an honest review.

Good experience so far.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Functionality: 5/5

#### Pros

It does not have a gazillion options, does not let you nuke a small African nation from its control panel, it does best what it should, constantly monitor & notify me when my sites go down, thats it.

#### Cons

Nothing that I can think of at the moment.

#### Vendor response

Thank you for the review! Glad to hear you are satisfied with our service.

Replied October 2018

---

### Very useful service

- Overall rating: 5/5
- Reviewer: Calvin W.
- Verified reviewer: Yes
- Industry: Financial Services
- Company size: 2-10 employees
- Product usage: Used monthly for less than 2 years
- Reviewed: April 2020
- Review source details: This review was submitted organically. No incentive was offered

Easy to use and easy to run.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

The software is easy to use and very reliable.

#### Cons

It serves the need. No major concerns. It is working and no problems.

---

### Uptime : a very efficient way to monitore your IT system

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Telecommunications
- Company size: 51-200 employees
- Product usage: Used daily for more than 2 years
- Reviewed: August 2026
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

îm using it to monitore my production. The différent alerting méthode (sms, mail, call) are very efficient.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 4/5
- Functionality: 3/5

#### Pros

it’s easy to build a global monitoring system, including complex request like a global commercial funnel. It also gives with the public dashboard, an efficient way to give to your partner a global vies on your IT Kpi

#### Cons

the scénario template engine is somentime note very stable. It then need to build manualy the code of the monitoring schéma.

#### Reasons for switching to Uptime.com

pricing was too high in comparison with uptime

---

### Amazing monitoring tool

- Overall rating: 5/5
- Reviewer: Oleg S.
- Verified reviewer: Yes
- Industry: Information Technology and Services
- Company size: 501-1000 employees
- Product usage: Used daily for more than 2 years
- Reviewed: June 2026
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Amazing collaboration and hopefully to enjoy partnership for years ahead. Highly recommend to everyone. As any service provider key is - people who hear and do to improve service, that's team which stands behind this service.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Proactive and responsive team, service is very reliable and using it for many years so far. Pricing strategy is no brainer without unexpected sudden increasing of price like other vendors. Comprehensive documentation and naturally easy to use for anyone looking for monitoring their services it provide most of check types. Easy to integrate with "in-house" stacks and feature rich API for service allowing quickly and efficiently integrate to your stack.

#### Cons

Usage for around 10 years we had minor issues here and there, but not found any concerns with this service provider.

#### Reasons for choosing Uptime.com

Lack of features and need to build many own

#### Reasons for switching to Uptime.com

integrations/features/capabilities was not enough, as well as false-positives was frequently

---

### "Dependable monitoring feature but IOS mobile app needs improvements"

- Overall rating: 4/5
- Reviewer: Amit D U.
- Verified reviewer: Yes
- Industry: Computer Software
- Company size: 10000+ employees
- Product usage: Used daily for more than 2 years
- Reviewed: November 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Overall experience is good considering its ease of use and scalability options. If some of the limitations has been identified and fixed based on user reviews it would be best.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

Uptime.com offers dependable and comprehensive monitoring features, supporting over 30 different types of checks, including both basic and advanced options. You can assess API status, perform micro and extended transaction checks, as well as utilize real user monitoring and page speed checks.

#### Cons

The mobile app has some limitations on iOS. For example, in certain situations, I am unable to edit checks directly from the app. Additionally, I occasionally receive false alarms or an excessive number of notifications. While there isn't much else to dislike, the frequent false notifications for the websites I monitor within our organization can be quite bothersome.

---

### Uptime Review

- Overall rating: 5/5
- Reviewer: Ilya P.
- Verified reviewer: Yes
- Industry: Security and Investigations
- Company size: 501-1000 employees
- Product usage: Used daily for less than 2 years
- Reviewed: February 2026
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Great product for use as a quick and easy monitoring tool Would be nice if it could go deep and use logins and such

#### Ratings breakdown

- Ease of use: 5/5
- Functionality: 5/5

#### Pros

The ease of use, lack of bugs and issues and the performance and speed were a big help to someone who started to in the industry and one of the first tool I used was Uptime Also the monitoring of our infrastructure that was done with Uptime almost never gave us false positives

#### Cons

Not something I faced in my day to day work I was a regular NOC and was not privy to the cost of the product and also never used the customer support of it

---

### Reliable API Monitoring with Great Reporting Features.

- Overall rating: 5/5
- Reviewer: Arron B.
- Verified reviewer: Yes
- Industry: Information Technology and Services
- Company size: 201-500 employees
- Product usage: Used daily for less than 12 months
- Reviewed: April 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

We've been using Uptime.com for just over six months now to monitor the performance and availability of our API, and it has quickly become a critical part of our infrastructure. One of the standout features for us has been the ability to auto-generate SLA reports for our clients. This saves time and adds a layer of transparency and professionalism to our service. The platform provides clear, actionable metrics on API performance, and the alerting system ensures we're immediately notified if anything goes wrong. We also really appreciate the flexibility Uptime.com offers when it comes to setting up custom alerts and escalation processes—especially being able to tailor them based on the time of day. This helps us stay responsive and reduce downtime. If there’s one area for improvement, it would be the customization options for alert emails. A bit more control over the formatting and content would make a great tool even better. Overall, I would highly recommend Uptime.com to any team looking to monitor the health of their APIs or web services. It’s reliable, feature-rich, and plays a vital role in our ability to deliver consistent service to our users. We really appreciate the flexibility Uptime.com offers when it comes to setting up custom alerts and escalation processes—especially being able to tailor them based on the time of day. This helps us stay responsive and reduce downtime.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 5/5

#### Cons

If there’s one area for improvement, it would be the customization options for alert emails. A bit more control over the formatting and content would make a great tool even better.

---

### Great experience. Great product

- Overall rating: 5/5
- Reviewer: Jonathan D.
- Verified reviewer: Yes
- Industry: Logistics and Supply Chain
- Company size: 51-200 employees
- Product usage: Used daily for more than 2 years
- Reviewed: December 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

I have had a great experience with this service and would strongly recommend it to anyone looking to externally monitor their services.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

The site is very easy to setup with our servers and services that are to be monitored. Once setup, the site is easy to navigate and alerts are quick, accurate, and helpful.

#### Cons

The only thing that I would like to see improved is the development part that lets me configure user login checks for some of my websites.

---

### Review of uptime.com

- Overall rating: 5/5
- Reviewer: Vishnu P.
- Verified reviewer: Yes
- Industry: Electrical/ Electronic Manufacturing
- Company size: 501-1000 employees
- Product usage: Used daily for less than 2 years
- Reviewed: December 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Overall all looks good with uptime. The auto-resolved facility of uptime for specific alerts and URI-wise health check for modules, so get module-specific alerts

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

The auto-resolved facility of uptime for specific alerts and URI-wise health check for modules, so get module-specific alerts

#### Cons

Some auto-resolved facility of uptime didnt work well like sometimes my predefined scripts got crashed bcoz some alerts are new there

## More reviews

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Uptime.com Reviews, Pros and Cons - 2026 Software Advice