The UI is very basic, possibly by design or my limited permissions but in a lot of ways it feels hollow and lacks any real character if you have to use it daily.

Efficient way to manage and aggregate alerts. Easy UI to make the rules for the alerts.

Splunk's purchase of VictorOps gives the opportunity for major improvement and excellent customer support.

The application for Android has no buttons on / off for Maintenance mode.

This is a really good tool to integrate into your tech stack if you need an alert filter, which you probably do.

This has allowed us to reduce our MTTR (mean time to resolution) for outages. I highly recommend this tool.

First, setting up overrides for on call management. VictorOps only allows for overrides to be in 30 minutes time blocks.

The details is provides about the incidents is very granular and helps provide much needed context. It is fairly inexpensive and integrates really well with several other softwares.

Oncall is easy and effective with alerts and rules.

A really good product supported by a great team.

All in all, I have nice things to say about VictorOps.

It makes it very easy to use. It was by far the easiest and most simple to setup when comparing other products.

SSO integration is still awkward to set up and use, and there still aren't nearly as many integrations as with PagerDuty.

VictorOps (now called Splunk On-Call) organizes incidents in a manner similar to a Twitter timeline. It's really convenient being able to browse your history like that.

Optimally priced on-call software to ensure production fires are immediately acknowledged.

Easy to set up, easy to use. Lots of integrations available.

I can't really say much about this tool other than: it works, and it works well. Having tried a competitors offering, we found VictorOps to be the right balance of flexible, well-priced, and reliable.

I also don't like that some transmognifier features are only available in enterprise.

The Dev and Support teams are very responsive.

Very customizable, easy to use, and fantastic support. This has really made managing alerts and on-call so much easier, and we've always had helpful and friendly support when needed.

Very good mobile app with notifications. Alert snooze option which is a life saver.

VictorOps team was quick to devise a solution using webhooks, which worked immediately.

This has caused issues with emergency on call coverage. Second is no having a location, out side the alerts and incidents, to house knowledge base type documents.

However, VictorOps support was really good throughout this time, they stayed in contact, and even let developers do live debugging to figure out the bug, and the solution was solved.

Some advanced/niche scheduling options are not currently possible. Data on old alerts can be difficult or impossible to obtain, depending on age.

Included with every integration is a link to their knowledge base. VictorOps is a must have tool for anyone looking to more effectively manage alert escalation and on-call rotations.

VictorOps was easy to deploy, configure teams, and manage on-call rotations. There is a large list of integrations that allow for connections into all our required systems.

Cyfe has a simple and minimal interface. Getting started is easy, and I had my first dashboard set up within minutes using the built-in Google Analytics integration.

Cyfe is very customizable and pretty easy to setup. The interface is very easy to look at the data we receive from Cyfe helps power important business decisions.

Cyfe is a good place to start from if you are looking for an easy to use dashboard setup.

An outstanding tool to create easy to use social media reports.

Many of the integrations are very deep, and allow real-time reporting on measures that are critical to our business. For the price, the tool is fantastic.

You can visualize the data in order to tell a more meaningful story. The process is very user-friendly and soon you will be constantly tweaking you dashboards in order to add even more relevant data.

They have a good base to continue improving this software, they have positive points such as the report and the monitoring is easy to use.

Everything was self-updating, so I never had to worry about making charts in powerpoint and excel for investor updates. This freed me up to focus on growing the business.

It makes setting up dashboards fun and rewarding due to ease of set up.

The mishap begins when the database of the App, which sometimes fails and the worst is that we do not know why these failures, we also realized that their updates are not very constant we say.

All my colleagues are very impressed when they walk into my office and see the live metrics I have displayed.

This is a great software to track social media, sales, marketing, and more.

Cyfe did the job perfectly for us. I was able to set up individual dashboards for investors within Cyfe, with fine-grained control over the metrics shown.

You can use 5 widgets with the free version. Nice look and very customizable.

Cyfe was very easy and quick to set up and build dashboards for reporting across several channels.

Fantastic customer service, easy to use, super helpful tool for analytics.

Has lots of integrations, and also the ability to add some of your own if you wish.

It's very easy to implement, support is quick to respond and helpful with their replies, feature requests are taken seriously, and it's a great value for the spend.

Perfect for quickly putting together an investor dashboard.

It is a great idea, and the customizable dashboard is great but I feel that it could definitely use some improvements.

The fact of not being able to control the graphics tends to hang on occasions and that is a very negative feature in the software.

They could work on some of the design, since it's rather time consuming to set up multiple dashboards, and frustrating if something ever gets disconnected.

Can organise dashboards in very easy to read ways and the price is fantastic - much cheaper than most other tools that do similar stuff.

This can be very frustrating for viewing historical data.

Love the customization options for this software, there is so much that you can set up.

Best price and great layout to manage a wide variety of factors about your business.

It's amazing for customer service and account management, and one of my service lines has allowed me to entirely forgo offering manual reporting - which is amazing.

Pretty smooth and positive experience setting up and using Cyfe.

We like that you can search by date and metric, and it has been great to see our growth over the past few months.

US Dollar

Splunk On-Call (formerly VictorOps) is a cloud-based help desk solution that enables businesses to manage on-call schedules and rotation of roles for resolving incidents. Key features include alerts/notifications, chat, activity dashboard, collaboration, and event tracking.


Designed for organizations of all sizes, VictorOps comes with a tool to manage tasks assigned to teams and query escalation based on customizable policies. Its visibility module enables users to view records of all conversations, alerts, and actions and update stakeholders on changes. Additionally, the solution lets users report and gain insights into the time taken by teams to resolve incidents.


Splunk On-Call allows integration with various third-party applications such as JIRA, Zendesk, Slack, Salesforce Sales Cloud, HipChat, and ServiceNow. Mobile applications for Android and iOS devices are offered to remotely manage business activities. It is available on a monthly subscription and support is extended via documentation, phone, email, and online help desk.



LongDescription

Mobile Alerts

Event Tracking

Collaboration Tools

Audit Trail

Uptime Reporting

Real-Time Updates

Activity Dashboard

Reporting & Statistics

Automated Scheduling

Chat/Messaging

Issue Tracking

Incident Reporting

Alerts/Escalation

Real Time Reporting

Reporting/Analytics

Monitoring

Incident Management

Performance Monitoring

Purchasing & Receiving

Third-Party Integrations

Search/Filter

Pricing information is provided by Splunk.

Email/Help Desk

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

2-10

11-50

51-200

201-500

501-1000

1000+

Splunk On-Call

In Person

Live Online

Webinars

Documentation

Videos

Cyfe is a cloud-based all-in-one dashboard application for small to midsize businesses that enables users to monitor all marketing channels including SEO, SEM, email marketing, web analytics, social media and more. It supports a variety of monitoring widgets including Salesforce, Google AdWords, Google AdSense, Bing Ads, Campaign Monitor, Mixpanel and more.


Key features include pre-built widgets, Push API, real-time reports, data exports, TV mode, white labeling and branded reports and dashboards.


Cyfe enables users to create custom and interactive dashboards through pre-built and custom widgets from various data sources like Google and Salesforce. Users can share their Cyfe dashboards with management, clients, collaborators and other users via public URLs, scheduled reports and Cyfe accounts.


Users can analyze historical data and real-time data within Cyfe to get current information and forecast different trends. Cyfe's TV mode allows users to share their dashboard to one or more televisions.


The premium plans come with unlimited dashboards, users, sharing options, data exports, custom logo and domains.



Real Time Analytics

Website Analytics

Multi-Channel Marketing

Multi-Channel Management

Customizable Reports

Activity Tracking

Charting

Real-Time Monitoring

Publishing/Sharing

Ad hoc Reporting

Campaign Tracking

Public Dashboards

Scheduled/Automated Reports

Functions/Calculations

ROI Tracking

Data Import/Export

Private Dashboards

Social Media Monitoring

Dashboard Creation

Real Time Data

Performance Metrics

Historical Reporting

Scorecards

Data Connectors

Trend/Problem Indicators

Benchmarking

KPI Monitoring

Social Media Integration

Key Performance Indicators

Visual Analytics

Customization

Alerts/Notifications

Data Visualization

Multiple Data Sources

Customizable Templates

Keyword Tracking

Dashboard

Customizable Branding

Widgets

Campaign Analytics

Single Page View

Customizable Dashboard

Drag & Drop

Multiple User Accounts

Cyfe offers 3 pricing plans.
Free: $0/month with limited functionality
Premium: Starting at $29/month
White Label: $20/client/month

Splunk On-Call vs Cyfe

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