About Dark Web ID

Designed for MSP and internal teams, Dark Web ID is a cloud-based threat monitoring solution that protects organizations from cybersecurity breaches on the dark web. Dark Web ID monitors the dark web for threat intelligence about stolen credentials and organizational data to help businesses identify potential security breaches. Features include threat monitoring and response, real-time data analysis and validation, security alerts, and more. Dark Web ID assists MSP and internal IT teams with monitoring the transfer of stolen credentials across hidden chat rooms, private websites, P2P networks, social media platforms, black market sites, and more. With threat response, Dark Web IT will alert organizations when customer or employee credentials are found and take the ...
Dark Web ID
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Dark Web ID Reviews

Overall Rating

3.65

Ratings Breakdown

Secondary Ratings

Ease-of-use

4

Customer Support

3

Value for money

3

Functionality

3.5

Showing 1 - 5 of 22 reviews

User Profile

Brian

Verified reviewer

Company size: 2-10 employees

Industry: Information Technology and Services

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

November 2022

Dark Web ID

Pros

The Dark Web monitoring coupled with the Bull-Phishing simulator to train users make a great combination. We can take care of compromised passwords and prove the importance of our password policies to our users. The phishing simulator helps us identify which users may be prone to attacks and help us determine what help they may need.

Cons

It was a little difficult to get our spam blockers to let the phishing simulation emails through.

Reasons for choosing Dark Web ID

We were very early adopters of Dark Web ID. I don't recall many, if any, other companies offering a similar solution.

Carl

Company size: 11-50 employees

Industry: Information Technology and Services

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

EASE OF USE

4

FUNCTIONALITY

4

November 2022

Dark Web ID is a good value and easy to manage

Pros

Easy to administer and provides valuable notifications to ensure that user account management stays compliant.

Cons

I feel that the products delivers a simple, easy to use interface. We use it to notify clients directly of any breaches of credentials.

Mike

Company size: 2-10 employees

Industry: Information Technology and Services

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

EASE OF USE

2

VALUE FOR MONEY

3

CUSTOMER SUPPORT

2

FUNCTIONALITY

3

November 2022

Kaseya - Where acquired products go to wither and die

I hate being forced into a bullshit 3 year contract for this product - especially when, until recently, the terms to prevent autorenewal were borderline unethical. How about making the terms month-to-month and earning my business every month.

Pros

It works. I mean it's functional and does what it's told.

Cons

- The UI for creating campaigns is horrific. Seriously, they give a very tiny window to set your courses/modules onto and there's no way to effectively set the order in which the training modules are delivered.- The client-facing reports are poorly laid out and hard to read properly.- There's been virtually no improvement, enhancement, or innovation in the product in the 2+ years I've been using it.

dallas

Company size: 51-200 employees

Industry: Construction

Time used: Less than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

November 2022

A product that works

Overall I am very happy with the product. It works and its simple to use.

Pros

I like that this Dark Web ID is always running in the background. Set it and forget it makes an IT Systems Administrator happy.

Cons

I would like to see that once we deem a breach taken care of, it would not come back for me to have to deal with again.

Ron

Company size: 2-10 employees

Industry: Information Technology and Services

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

November 2022

Dark Web ID is a little Dimmer these days

Pros

The ability to monitor a domain and to scan new potential clients without putting them on the program

Cons

Passwords. When I first started using the product you could see the password. That feature helped me sell the product. Now, part of the password is omitted.

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