All Mobil(X) Reviews

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Anonymous

1,001-5,000 employees

Used monthly for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2019

Great Tool to Manage Large Corporate Account

PROS

Software provides robust reporting with many great information. Great support from designated specialist as well.

CONS

There is some lag in information. Tool does not provide real-time information. Typically a cycle behind.

Ali

Hospital & Health Care, 1,001-5,000 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed July 2019

Excellent Customer Service, Cost Saving, Knowledgeable

I would give this company and Mobil-X Suite a 5 out of 5. Being able to easily navigate to certain reports and request changes has saved a lot of time searching as opposed to on the vendor website.

PROS

The software is easy to use and explains more than the vendor website. You are able to see where you are saving money. The software allows you to easily request changes, add notes, and get information for different departments/committees.

CONS

At first the site was not showing the information but after a quick email/call GoExceed was able to fix the problem in a reasonable time

Tod

Computer Networking, 1,001-5,000 employees

Used monthly for less than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed July 2019

Mobile Services Cost Reduction Initiative

The financial benefits were immediate and perpetual. The customer service from The Exceed Group has been and continues to be exemplary.

PROS

The detail that is available enables decisions on where to reduce the estate and how to optimize the services for the user population.

CONS

The tool revealed that there were some maturing activities that had to be addressed, internally. This created an unexpected labor spend. From a product perspective, I have not identified any issues.

Reason for choosing Mobil(X)

Reports provided from supplier, clear description of services consumed but not required, identification of in app purchases and identification of lines without activity for 30, 60, 90 day period.

Bruce

Civil Engineering, 1,001-5,000 employees

Used weekly for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed July 2019

Sika Mobil-X Usage Review

It frees up more time for our department due to getting what we need done faster. It also helps us pull analytics very easily when they are needed for reports.

PROS

It is very convenient to stray away from passing excel sheets back and forth to now having a centralized online place for processing our requests/getting our analytics

CONS

It can be a little finicky at times with timing out on a website (when we do our savings reports) or not being customizable (cannot edit shark tank to our liking)

Eric

Architecture & Planning, 1,001-5,000 employees

Used weekly for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2019

Very easy mobile management

We've been able to discover how much data we are using monthly, who are our power users, and able to take that information and change our plan to save as much money as possible. We are now saving thousands of dollars a month.

PROS

Weekly updates on data usage, and top data users

CONS

Nothing! Everything they do is beneficial to our company

Mary

Hospital & Health Care, 1,001-5,000 employees

Used weekly for less than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed July 2019

Fast Product

PROS

Love the quickness and availability along with the reports. This has greatly improved our internal processes while saving money

CONS

Nothing so far from our experience with the software

Kevin

Environmental Services, 10,000+ employees

Used weekly for less than 12 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed July 2019

Mobile Eye

very pleased i now have all my devices in one place to review the way i need and want

PROS

I like the ease of use and that i can slice and dice the data mutable ways

CONS

it did not run on IE i have to run it in chrome

Rob

Computer Software, 10,000+ employees

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2019

Great Product

PROS

Manages my plan domestically and internationally!!

CONS

Nothing great product, nothing in the market provides these controls and ability.

Carl

Information Technology and Services, 501-1,000 employees

Used monthly for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2019

Mobile-X Saves the day

Driving down exponentially growing mobile costs. Automating tasks that allowed my team to work on more critical tasks.

PROS

Mobil-X is intuitive and exactly what we needed to drive our mobile cost down and let my team attack other tasks. It's also great that it runs on Microsoft power BI so I can easily validate that Mobil-X is delivering every month.

CONS

Everything worked as expected. GoExceed was a pleasure to work with!

Kenneth

Electrical/Electronic Manufacturing, 51-200 employees

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2019

Very Promising Solution

PROS

Appears to be a good solution from what I've seen so far.

CONS

Hard to show much savings on smaller mobile implementations that are being closely monitored and managed properly.

Ryan

Real Estate, 2-10 employees

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2019

Review

PROS

This is a great product and the people behind it have been fantastic.

CONS

I wish I would have done this a long time ago.

Sandy

Automotive, 2-10 employees

Used weekly for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2019

Happy customer

PROS

Easy to use. Up and running fast. No problems

CONS

Haven't had anything negative to report yet

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