Autoflow
About Autoflow
Autoflow Pricing
No Contracts, No Commitments. Fully featured 2 week trial included after Demo. We also provide training during trial period. Never a charge for SMS integration.
Starting price:
$199.99 per month
Free trial:
Available
Free version:
Not Available
Most Helpful Reviews for Autoflow
1 - 5 of 52 Reviews
Mike
Automotive, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2023
Transparency in automotive service
we use the digital inspections to provide transparency to our clients. It has also allowed us to provide a very consistent level of service; it is predictable for our clients. we also capture photos of the body of the vehicle to catalog any pre-existing damages.
PROSThe digital inspections, two way text communication, customer support
CONSI mostly appreciate Autoflow, some of the set up was cumbersome, however, we were learning the system. Some features that were more difficult have been sorted out through various updates.
Reasons for switching to Autoflow
When we subscribed to autoserve1 we had tremendous interruptions in backend integration. We had revamped our processes to allow for the use of digital inspections, only to find that it created a massive headache.
Vendor Response
Mike ~ Thank you for the review. We're glad to hear how well our DVI is working for you and are grateful to gain you as our customer. We place a strong focus on continually striving to make the tool better and easier to use.
Replied July 2023
Billy
Verified reviewer
Automotive, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2023
Autoflow will change how you run your shop.
Great. It has helped raise out Average Repair Order almost 300 dollars over night. Customer service is great.
PROSHow customizable the digital vehicle inspections. The fact that as we are moving from one status to another the customer is able to be kept in the loop with minimal effort.
CONSTraining 60 year old Techs to use a table was a pain.
Reason for choosing Autoflow
The customer service was great. The other guys acted like they were doing me a great favor offering me their product. Then When I did not just sign on the dotted line treated me like I was a moron.
Namrata
Research, 10,000+ employees
Used weekly for less than 12 months
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed July 2021
Automated app
The best part about this app is that it provides automated reminder texts and appointments which is pretty helpful.
CONSThe app can be definitely improved with more innovative in built features.
Jeff
Automotive, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2023
AutoFlow is a great add-on to your shop management system
Customer service has been excellent
PROSVery professional looking and customizable DVI
CONSNotifications can take a lot of clicks to clear
Reason for choosing Autoflow
Not only did they offer a DVI but also a customer retention product as well
Reasons for switching to Autoflow
Was able to access from anywhere, anything that can run a chrome browser. Was able to use apple products. iPhones take better looking photos in low light
Andrew
Automotive, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2023
The Bees Knees
I have had [sensitive content hidden] to my location a couple of times for training, I try to attend all the video calls, I love this company and I am so grateful we get to experience this awesome change for the Auto Industry.
PROSI love the customer support, the training, and I love that the platform is customizable. The platform is very easy to use, I get to customize each and every line item in my digital vehicle inspection. This platform is seemless with tekmetric, and several other software platforms. I love the texting options as well as the automatic messages informing the customer throughout the process. Plus [sensitive content hidden] is the Bees Knees!
CONSIt took a lot of playing around for adding options to the DVI, adding recommendations, and setting up the DVI. With all the training that is done, would it be possible to share some How To Videos?
Vendor Response
Thank you for your feedback on our customer support and training, which we put great emphasis on and take pride in! Glad to hear how customizable our tool is for you and its seamlessness with Tekmetric. Thank you for choosing us!
Replied July 2023
