Collaboard vs CloudBlue PSA

RATING:

4.5

(74)

Collaboard has 74 reviews and a rating of 4.55 / 5 stars vs CloudBlue PSA which has 23 reviews and a rating of 4.52 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.5 (74)
4.5 (23)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
5 / 5
4.5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
December 4, 2023
August 1, 2022
Pros/Cons
  • Pros

  • The team is still adding new features (the mini-map is very helpful!). It have several elements/templates which makes it pretty easy to use/get going with.
  • Great price to functionality ratio. In most cases it is easy for learn and use (with one major issue).
  • Cons

  • The user interface needs a huge overhaul. While I like the functionality of Collaboard, the user interface is frustratingly ugly.
  • I don't know if they were ready to launch. You can't write in the board, because there is some horrible lagging in the system, so your words came out as weird lines.
Read all user reviews
  • Pros

  • Great customer service, and knowledgeable around the product and the sector. You can talk to any level of person, customer services, developer, director, they are there and willing to listen.
  • Customer Service is exactly what you need - fast, informative, helpful and friendly. Fantastic supporting documentation for implementation and continuing use.
  • Cons

  • Limitations in the ability to customize screens for end-users. Some employees get confused when confronted with fields and choices they do not use.
  • We have come across a couple of small bugs but the team at Datalogic are so quick to respond that problems are sorted out straight away with little or no impact.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos