About OptimumHQ

OptimumHQ is a cloud-based, no-code platform that enables companies to quickly create custom applications and automate workflows for complex business processes. OptimumHQ is designed for small to mid-sized companies and helps to reduce the need for manual workarounds, excessive spreadsheets, inadequacies of packaged software, and the time/expense of outsourced software.

The OptimumHQ platform can be used by teams within HR, Sales, CRM, Project Mgmt, Scheduling, Inventory, and much more. OptimumHQ is built to streamline workflows and is customizable to fit a variety of unique business needs.

Pricing is per user and on a monthly subscription basis. Support is available via phone, email, or live chat.  


Supported Operating System(s):

Web browser (OS agnostic)

15 Reviews of OptimumHQ

Average User Ratings

Overall

4.93 / 5 stars

Ease-of-use

4.5

Value for money

5.0

Customer support

5.0

Functionality

5.0

Ratings Snapshot

5 stars

(14)

14

4 stars

(1)

1

3 stars

(0)

0

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 15 results

March 2019

Kateri from Rovia

Verified Reviewer

Company Size: 51-200 employees

Industry: Leisure, Travel & Tourism

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

4.0

Functionality

5.0

March 2019

Optimum: The One Stop Shop

Our process was scattered and we had information in different applications all over the place. This was a huge headache which took up a lot of time, resources, and energy. This also led to a lot of inaccurate work and no one being held accountable. Optimum became a place where we could store all that information and create a process workflow all in one place. We were able to customize it to fit our needs. More and more things came up as we integrated into the system, and Optimum kept up, showing us how they could incorporate all our asks into one single place. This process took time and there were definite growing pains. With the help of Optimum's account manager, CSR, we were able to streamline all our needs into one place. He was available whenever we needed him and was able to convey the priorities, pains, and ideas of Rovia to Optimum. CSR really works with us to ensure we are satisfied with the final product.

Pros

Optimum really helped us to streamline our processes. They listened to what we needed and built a workflow that was fluid and user-friendly. Each part of the process and all changes made are documented within the system so that everyone can be held accountable and we can ensure accuracy. We know our data is safe, secure, and readable! We can pull all kinds of reports which gives better transparency to our executives.

Cons

Sometimes it felt like you needed to have someone who was technically trained on your team to fully understand how certain functionality worked, especially when it comes to formulas.

July 2018

Lance from Long Thought Solutions, LLC

Verified Reviewer

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2018

This platform has allowed me to admin sites for clients quicker and easier than hand coding.

Speed! I can build an administrative site in 50% of the time it previously took and making changes is a LOT easier than it used to be when creating a hand-coded admin site and a standard database.

Pros

Building workflows allow me to quickly get a client up and running in a fully functioning admin site. And Full featured API allows me to connect data from client's Optimum instance to their custom build publically facing front ends. The Optimum team is fast to address issues, help with my understanding and implement new features.

Cons

The learning curve is a bit steep but after working with Optimum for 2+ yrs and have watched the learning curve decline as Optimum improves their system.

March 2020

tracey from wageworks

Verified Reviewer

Company Size: 1,001-5,000 employees

Industry: Hospital & Health Care

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Customer support

5.0

Functionality

4.0

March 2020

workflow

Pros

Hi, This software is amazing, you can build , create and enhance as you move through your needs. I have been amazed at the customer service and talent that supports us on every level. I have used this tool from workflow, tech support tickets, and scheduling.

Cons

learning more capabilities as this tool can do just about everything I need. Con would be it's not sold on how great it is.

Reasons for Choosing OptimumHQ

RFP measured very high over other products and services

March 2020

rob from Travology

Verified Reviewer

Company Size: 2-10 employees

Industry: Leisure, Travel & Tourism

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2020

Outstanding Platform

great technology and incredible customer service when we have issues or questions

Pros

All the features optimum provides allowing our business to be ahead of the competition with flexibility to add features and offering a positive user experience

Cons

nothing we can point out as after 6 years of using the different optimum applications we have found no limitations

Reasons for Choosing OptimumHQ

Cost, functionality and applications related to our business.

March 2020

Theo from Northern Arizona IT

Verified Reviewer

Company Size: 2-10 employees

Industry: Computer Networking

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2020

Simplifying the Application Maze

The integration with our payment system was seamless and the staff recognized what was important to us and made sure our pain points were defined and resolved.

Pros

The team at Optimum HQ really listened to our needs and designed a solution for us that was exactly what we wanted. In addition, we were trained enough to help ourselves in reporting and other portions of the application. We don't have to rely on OptimumHQ to do everything for us. This has saved us both time and money.

Cons

The con I have is not necessarily from Optimum HQ. We have weak data lines and may become a problem for us to access Optimum. As a solution, we are installing redundant data lines to keep us productive.

Reasons for Choosing OptimumHQ

The other solutions we found required countless customization and the base price of the software was more than a fully designed solution from Optimum HQ.