All TPS Cloud Axis Reviews
1-25 of 97 Reviews
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Dianne
Accounting, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2021
TPS Axis is a Great Addition to Our Firm Management
We used the TPS Desktop/On Premise software on a file server for 3-4 years and converted to TPS Axis in January 2021. Our staff members think Axis is much easier to use than the Desktop version of TPS was. It has been a wonderful change and I recommend TPS all the time.
PROSWe are primarily using TPS Axis for tracking employee time for payroll and to track client billable hours for invoicing. Our employees love that Axis is cloud-based, so staff can enter their time remotely. We also really like that the client work time sorts by different types of work and that each employee can have multiple billing rates for different types for their work. The reports that I use are easy to read. The conversion from the old version of TPS toTPS Axis was seamless and all of our old data was migrated into Axis in about 2 weeks. It's a great value for the price. I would love it if TPS becomes full-bodied practice management software.
CONSThe report names are confusing because they are all so similar. I have a hard time getting the reports I want, so just use a few that I understand. Giving each of the reports a more unique name would add a huge amount of value for me because I could use the software at a much greater level.
Reason for choosing TPS Cloud Axis
Initially, a software consultant found the original version of TPS after doing research. I was so glad he did.
Reasons for switching to TPS Cloud Axis
We were starting to work remotely, so we were looking for a cloud-based time and billing package.
Vendor Response
Thank you for sharing your positive experience with TPS Axis .We're happy to hear that the cloud-based nature of Axis allows for remote time entry and that your employees find it convenient. We're glad to hear that the conversion from the old version of TPS to TPS Axis was seamless and that all your old data was successfully migrated within a short timeframe. It's fantastic to know that you find the reports easy to read and that you consider TPS Axis to be a great value for the price. Enhancing the clarity and uniqueness of report names is certainly a valuable suggestion. You can always key in the search field the name of the report you would like to find. In the meantime if you need any help finding any reports please let us know.
Replied July 2023
Quinton
Accounting, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2023
TPS Software Review
I combine TPS with QuickBooks for my billing and invoicing functions and use TPS to monitor my employees time usage. It has been very helpful and the support has been very quick to respond and assist with any problems.
PROSI am able to track the time of five or six employees across my customer base of about 900 clients and their different projects. This is very helpful in invoicing and making sure jobs are profitable and is also a good training tool for employees and time management.
CONSThe negatives about TPS are my own fault as I need to delegate more to employees and load more data to make this program more functional and helpful to me.
Reason for choosing TPS Cloud Axis
I use both, but didn't care for some of the requirements that QB wanted me to do in order to track this information.
Vendor Response
Thank you for sharing your positive experience with our time tracking system! We're thrilled to hear that it has been instrumental in various aspects of your work, from invoicing to ensuring profitability and supporting employee training. Your feedback is truly appreciated, and we're delighted to know that our tool has been beneficial to both you and your team's time management efforts!
Replied July 2023
Terri
Accounting, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed June 2023
In general, TPS is easy to use. Still many glitches in software though
Easy to use, customer service is always great.
CONSMany glitches, Quarterly Automatic Billing does not work. Reports need to be simplified, very hard to find information that is needed, seeing what an invoice is for without having to open the invoice or type descriptions every time would be more convenient.
Vendor Response
Thank you for taking the time to share your feedback regarding our TPS software. We appreciate your positive comment about its usability. Our team has put a lot of effort into making the software user-friendly, and we're glad to hear that you find it easy to use. We understand that encountering glitches can be frustrating, and we apologize for any inconvenience this may have caused. Our development team is constantly working on improving the software and addressing any issues that arise. We would like to assure you that your feedback has been forwarded to them. Please if the ever occur again, let us know to investigate immediately . To be able to see what is the description of the invoice you may go to the left bar, look for Tools - Templates. Also in Tool -Library of paragraphs you will be able to find you frequently use verbiage for invoice. https://www.youtube.com/watch?v=P2V4mxvdBMo https://www.youtube.com/watch?v=xkyLajCfbk8&list=PLe10xt5Lg8JfvIAX9FsqYZfoP4xSaTpSg&pp=iAQB Thanks
Replied July 2023
Amanda
Accounting, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2024
An affordable cloud-based option
Our firm selected TPS Cloud Axis because it had all of the features of our previous system, but also included two new features: it was cloud-based, and it had a functional workflow platform. All of this, for a much more reasonable price. Tiered options for features also gives us the possibility of having TPS expand to grow with our firm, if needed. There is a large initial time investment required to get TPS set up, however once it is set-up, it works smoothly.
PROSFair pricing with tiered options, so you are only paying for what you truly need; tailored for accounting firms, and is based around clients rather than engagements; includes customizable workflow platform; cloud-based; timecard entry includes start/stop times, rather than having to use a timer.
CONSTPS overall is not intuitive, sometimes you have to click around a lot to find what you are looking for; the report tree is also not intuitive or easy to navigate (although being able to save and re-name your favourite reports helps with this); the data conversion service required a lot of work on our part (both before and after).
Karen
Accounting, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2023
TPS Cloud Axis for Accounting Practice
We have been using TPS Cloud Axis for approximately 2 years, after using the non-cloud version for 3 years prior. It has been a tremendous asset to our practice and has helped immeasurably. The fact that is a cloud-based system allows us to you it anywhere, which is huge! We didn't realize how much we were underbilling our clients until we were introduced to TPS.
PROSTime tracking for our accountants is of the utmost importance. TPS Cloud Axis has been a lifesaving tool and helps us bill our clients appropriately.
CONSI can't really come up with any cons! We love it!
Reason for choosing TPS Cloud Axis
It was recommended to us by another accounting practice. We did look at other companies and felt that TPS was the most user-friendly option and it had everything we needed.
Vendor Response
We greatly appreciate your feedback Karen! It's wonderful to hear that TPS has been an invaluable asset to your practice and has made a significant difference. Our team is dedicated to providing solutions that truly enhance our clients' operations, and your satisfaction is our ultimate reward. Realizing the extent of underbilling can be a challenging situation, and we're delighted that TPS was able to bring this to your attention. We strive to offer a top-notch solution and services that optimize efficiency and accuracy for our clients. If you have any further questions, feedback, or suggestions, please don't hesitate to reach out. We value your partnership and look forward to continuing to support your practice's success with TPS!
Replied August 2023
Charles
Accounting, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2023
TPS Comments
We are very happy with the program.
PROSAll of the features we are using are very helpful.
CONSMouse usage. It would be faster if there were more hot keys when updating workflow. The save button and next the OK button, if hot keys were made for them it would speed up the process.
Reasons for switching to TPS Cloud Axis
Liked the workflow function, realization reporting, and have several individual tasked all in one program.
Vendor Response
Thank you for sharing your feedback regarding the mouse usage and hot keys for updating workflows. We genuinely appreciate your input, as it helps us identify areas for improvement. Hot Key are currently available only in the time entry section. We understand that efficiency is crucial for your workflow, and we'll certainly take your suggestion into consideration. Implementing additional hot keys for the save and OK buttons could indeed streamline the process and enhance user experience. Since its web base, TPS Axis has a Tab sequence to take you to the next field or Shift+Tab to take you to the previous field. Our development team regularly assesses user feedback to enhance our services. If you have any further questions or concerns, please feel free to reach out. We value your business and are committed to providing the best possible service. Thank you again for taking the time to provide your valuable feedback!
Replied July 2023
Bobby
Accounting, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2023
Great Practice Management Tool
We regularly use the workflow management, invoicing and collection module. We have also started using sending emails via TPS
CONSTPS is still a young company a young product so there are always small glitches that requires you to call and get answers for, overall, it works well. Great tool for any CPA firm.
Reasons for switching to TPS Cloud Axis
recommended by another CPA firm
Vendor Response
Thank you for sharing your feedback with us. We appreciate your support as a valued user of TPS Software. While we understand that occasional glitches can be frustrating, it's worth noting that TPS Software has actually been in the industry for over 20 years, and our cloud version was introduced in 2019. While no software is entirely glitch-free, our experienced team is committed to providing prompt and effective support whenever you encounter any issues. We're glad to hear that overall, TPS Software has proven to be a great asset for CPA firms. Your satisfaction is our priority, and we're here to ensure that your experience continues to be positive and productive. If you have any further questions or concerns, please don't hesitate to reach out to us.
Replied August 2023
Christine
Accounting, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2023
One of my favorite programs
After many years of using the on premise version, we switched to cloud axis at the end of last year. The transition was easy and the customer support is phenomenal - by far the best of any program we use. They listen to my feedback and promptly act on it whenever possible. Cloud Axis has simplified my job with its functionality and ease of use.
CONSI do sometimes find it difficult to locate the report that best suits my particular need.
Reason for choosing TPS Cloud Axis
We had begun the transition to Jobs and Billing in iFirm as we were switching our tax software to iFirm Taxprep and found the transition extremely cumbersome. We were already familiar with TPS as we had been using it since 2009 and decided to upgrade to the cloud version.
Vendor Response
Thank you for your feedback! We're happy to hear that your transition to Cloud Axis has been smooth and that you're experiencing exceptional customer support. We take pride in promptly addressing your feedback and continuously improving our services. It's great to know that Cloud Axis has simplified your job and offers the functionality and ease of use you need. We appreciate your continued support and look forward to serving you in the future. We understand that finding the right report can sometimes be challenging. in TPS Axis you are able to type in the search field the name of the report you are looking for to get the best results. Can also add them to your custom favorites folder/subfolders. Our team is here to assist you in locating the report that best suits your specific need
Replied July 2023
Terri
Accounting, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2023
TPS Cloud Axis Review
We are very basic users. Time input by employees. Invoices input by me and payments input by me. The transition to TPS Cloud was very user friendly.
CONSThere are so many features that do not pertain to us. It would be helpful if I could just put as many e-mails and contacts within the Address tab of the client and not use contacts. I do not contact clients through TPS so this is not really a feature that is convenient for me.
Vendor Response
Thank you for sharing your feedback on the transition to TPS Cloud. I'm pleased to hear that the system has been user-friendly and has eased our workflow as a team. Simplifying time input for employees and streamlining the invoicing and payment processes are significant improvements that can save time and reduce the chances of errors. A far as the contacts, we have made important improvements to our system regarding the Contacts and Email address section in TPS Cloud Axis. Emails will now be stored in the Contacts tab. We will create a ticket to has some one from support reach out and explain in detail.
Replied July 2023
Ygal
Accounting, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2023
Review
Great product & excellent customer support
CONSInterface sometimes lags and needs to be refreshed
Vendor Response
Thank you for your kind words and for choosing our product. We are pleased to hear that you have had a positive experience with both our product and customer support. Your satisfaction is of utmost importance to us. We understand how crucial it is to have a responsive interface for your business operations. I would like to address your concerns and provide some insights into why these issues might be occurring, such as network latency, we recommend ensuring a stable and high speed connection to mitigate this. Also , ensuring you browser is up to date. We would like to schedule a system review and optimization session will contact you to coordinate a suitable time for you.
Replied October 2023
Craig
Accounting, 2-10 employees
Used monthly for less than 12 months
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2023
TPS Evaluation
Creating time and billing information. Used to collect data to bill clients and to prepare reports to evaluate productivity.
PROSIt is a comprehensive product with deep reporting functions
CONSIt is not always easy to use. Steep learning curve. Not always intuitive.
Reasons for switching to TPS Cloud Axis
The old product was obsolete and no longer supported.
Vendor Response
Thank you for taking the time to share your feedback with us. We appreciate your positive comments about the comprehensive features and robust reporting capabilities of our product. We understand that ease of use is crucial, and we're actively working to improve the user experience to make it more intuitive and reduce the learning curve. Your input is valuable to us as we continue to enhance our software to better meet your needs. If you have any specific suggestions or areas where you've encountered challenges, please feel free to share, as it will help us make further improvements.
Replied October 2023
Mariann
Accounting, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2023
Implementing TPS
Very good! Support has been awesome with any questions.
PROSTPS is very similar to our previous discontinued program. Very Easy to use and learn.
CONSNa - Still implementing. Going live in November.
Reason for choosing TPS Cloud Axis
Ease of use, similar to our other program, support
Reasons for switching to TPS Cloud Axis
Forced to Switch due to an outdated Program with no support
Vendor Response
Thank you for sharing your feedback with us Mariann. It's great to know that you're in the process of implementing the software and plan to go live in November. We're here to support you every step of the way to ensure a smooth transition. Should you have any questions during the implementation process, please don't hesitate to reach out.
Replied October 2023
ronald
Accounting, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed October 2023
tps
support from rosemary. Cost of program with improvement
CONSgetting much better about features and reporting
Vendor Response
We appreciate your feedback. It's great to hear that you've had a positive experience with Rosemary, one of our support team members. We're continuously working on improving our program, and your comments about the program's cost are important to us as we aim to enhance its value. Your feedback on features and reporting is also noted, and we are dedicated to addressing these areas to better align with your requirements
Replied October 2023
Melyssa
Accounting, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
4
Reviewed August 2023
Great Software
As an employee, I use the Workflow portion of TPS the most, and it is such a useful tool! I love that we can update the status of a file as well as indicate notes in the same area. It keeps everything in one place and lets me quickly review where my current workload sits. I also really enjoy being able to reassign the task to another team member as needed for reviewing or delegating.
CONSNot really a con, but it took me a few months to really familiarize myself with the platform and use it at its full potential. There are so many different features that it takes a while to get used to using all of them. However I did like that there were videos available under most functions to get a better understanding of how to use each section.
Vendor Response
Thank you so much for your feedback! It's great to know that the feature's capability to update file statuses and add notes in one place is making your workload management more streamlined. We're dedicated to providing tools that enhance your efficiency, and we're delighted that you're also benefiting from the task reassignment feature. We understand that mastering all the functionalities can take time, but we're here to support you every step of the way. If you have any questions or need further assistance, please don't hesitate to reach out to our customer support team.
Replied August 2023
Chrystal
Accounting, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed August 2023
Overall good product
overall - good and gets the job done
PROSeasy to enter time and easy to invoice and track billing and payments
CONSI wish it had a built in payment system with QuickBooks and Drake or it's own payment function. The reporting can be tricky sometimes. I don't like that you must open/close period just to delete some payments.
Vendor Response
Thanks for your feedback! It's good to learn that you've found our time entry process and invoicing system to be user-friendly and straightforward. You can enter payments manually into TPS Axis but we don't do online payments. For these we sync with Clover Connect,Paypal, Stripe, CPA Charge, Payclix & QBO for QuickBooks pay. We will reach out to you explain in detail. Periods are made to secure information, avoiding anyone to delete, reverse payments, or invoices, as they will need permission to reverse the period back. When you closed your period we suggest a few reports to be run, to make sure all Wip, A/R are correct,
Replied August 2023
Ana
Accounting, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
1
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2023
General review
Like it. Happy we are using it.
PROSGreat customer support. It is program we use. Find it easy to use. Serves it's purpose.
CONSSpelling - can't figure out how to enter words. Don't like that you can't have more than one time open at once.
Reason for choosing TPS Cloud Axis
I was not the person who decided. Was already in use (6 yrs ago) when I joined the firm.
Vendor Response
Thank you for your feedback and for sharing your positive experience with our software. We're thrilled to hear that you're enjoying using our product. At our company, we strive to create software that is user-friendly, efficient, and effective. It's always great to hear that our efforts are paying off and that our users are having a positive experience. TPS does have the ability to have multiple timers running at the same time. Support will reach out to you show you Thank you again for your support and for choosing our software.
Replied May 2023
Amyy
Accounting, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2023
Valentine & Bond - TPS
Our overall experience has been great, we've been really happy with the product and the various functions.
PROSTPS has been very easy to learn to use and any time we have had questions, we get very quick and very helpful responses.
CONSNone, the product does just about everything we want it to.
Reason for choosing TPS Cloud Axis
Price, functions seemed to fit our need without being too complicated
Reasons for switching to TPS Cloud Axis
Continual updates to the databases became too cumbersome/hard to upkeep
Vendor Response
Thank you for taking the time to provide feedback on our software and customer service. We are glad to hear that our software has been easy for you to learn and use, and that you have found our support team to be very quick and helpful in responding to your questions. We will be reaching out shortly to help you convert all your history to TPS Axis Cloud.
Replied May 2023
Tina
Accounting, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2023
TPS Review
It gets the job done, if I have issues tech supports helps me fix them and same time I am learning as a user.
PROSThe interaction with the tech support and showing me how to fix any issues I have.
CONSThere is nothing I do not like about TPS Cloud Axix.
Vendor Response
Thank you for your feedback on our tech support team. We're glad to hear that you had a positive experience with them and that they were able to help you fix any issues you were experiencing. Our tech support team is always here to help you with any questions or concerns you may have, and we're happy to hear that they were able to provide you with the assistance you needed. Thank you for choosing our software, and we appreciate your business.
Replied May 2023
Christina
Accounting, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2023
Thumbs Up
Overall it is a great software program
PROSTime and Expense and Billing and Accounts Rec
CONSMany reports available but can be challenging to determine which one to use
Vendor Response
Dear valued customer, Thank you for taking the time to provide your feedback. We understand that navigating through the numerous reports available can be overwhelming, and we appreciate your concerns. Rest assured, we are here to assist you in finding the most suitable report for your needs. Don't hesitate to reach to help you find the reports you are looking for. You can always add your preferred reports to the Favorites Folder!
Replied July 2023
Dennis
Accounting, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2023
Wish list
Ease of setting up. Workflow option and keeping organized. recurring
CONSSearch needs help as to be able to use multiple status to get information.
Reason for choosing TPS Cloud Axis
Already using it
Reasons for switching to TPS Cloud Axis
Workflow
Vendor Response
hank you for highlighting the aspects of ease of setting up, workflow options, and staying organized, particularly in the context of recurring tasks. We understand the importance of providing a user-friendly experience and facilitating efficient workflows. Our team is committed to ensuring a seamless setup process, allowing you to quickly get up and running with our service. We are committed to delivering a seamless and efficient search experience for our customers. Please contact our support staff to demonstrate how to look up any status in workflow section.
Replied July 2023
Sandra
Accounting, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2023
Sandra's Review
We don't miss due dates on forms that we prepare for clients.
PROSIt is easy to use. Very friendly user. I am comfortable using TPS.
CONSNone that I have experienced. I have not run into any issues.
Vendor Response
hank you for your feedback! We're thrilled to hear that you find TPS easy to use and user-friendly. Our team has worked hard to create a product that offers a comfortable and intuitive experience for our customers. If you have any further comments or suggestions, please don't hesitate to let us know. We appreciate your support!!
Replied July 2023
Baldip
Accounting, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2023
TPS review
great
PROSEasy to use, videos available throughout software, workflow
CONSdrill down features on time; would be nice to drill down when you see time was entered on a day to see details, currently can only see hours
Vendor Response
Thank you for taking the time to share your feedback with us. We truly appreciate your positive review and are delighted to hear that you found our software easy to use. At TPS Software, our team is dedicated to providing a seamless experience for our customers, and we're thrilled to know that the availability of videos within the software has been beneficial to you!
Replied July 2023
David
Accounting, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2023
Still learning but like it
We are still learning the product but we like it
PROSWe love that everything is online and you can access it whereve3r you are at
CONSWe feel the reporting is somewhat limited
Reason for choosing TPS Cloud Axis
Price and ease of use
Reasons for switching to TPS Cloud Axis
Moving away from server based products
Vendor Response
Thank you for taking the time to share your feedback with us, we are delighted to hear that you have had a very positive experience using our product. Our team puts a lot of effort into creating a user-friendly and efficient software solution. Ill have one support specialist reach you to make sure we help you find the report you are looking for. We also do have custom reports!
Replied July 2023
Berlie
Accounting, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed August 2023
TPS Cloud Axis Review
It is a user friendly, online software that helps us with both record timing and to stay on track on work that needs to be done.
CONSI hope it is easier to click on "Complete Task" when the timer for a particular work is going without closing or open the workflow tab.
Vendor Response
We greatly appreciate your positive comments. It's fantastic to learn that our tool has been effective in improving record timing and aiding you in staying organized with your tasks. Our developers have been working over the past couple of months to revamp and simplify the workflow area and they expect it to be ready in September. Your insights will play a crucial role in our ongoing mission to provide the best possible user experience.
Replied August 2023
Albert
Accounting, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2023
Support is really very helpful. Employee [sensitive content hidden] is very excellent and helpful.
Very easy to use and easy to create invoice.
Vendor Response
We are pleased to hear that you've found our support to be exceptionally helpful. We value your feedback and appreciate your positive experience with our customer service team. If you have any further questions or need assistance with anything else, please don't hesitate to reach out.
Replied October 2023