Trello vs Backlog

RATING:

4.5

(34890)

Trello has 34890 reviews and a rating of 4.5 / 5 stars vs Backlog which has 130 reviews and a rating of 4.54 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.5 (130)
Ease-of-Use
4 / 5
4.5 / 5
Value for Money
7.5 / 5
4.5 / 5
Customer Support
3 / 5
4.5 / 5
Functionality
2.5 / 5
4.5 / 5
Last Review Written
December 4, 2018
April 25, 2024
Pros/Cons
  • Pros

  • I found the software user friendly and I enjoyed the responsive design and easy to understand pricing system. I also liked the familiar Kanban board design.
  • I liked the ease of use, the interactivity, and the great features that it has, even in the free version.
  • Cons

  • Sometimes the emails get lost in spam or are hard to find so people can miss updates. I wish it has a desktop notifications.
  • Actually I do not have any complaints about the software, it has work greatly. Maybe the only problem would be that you need internet connection.
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  • Pros

  • Ease to Use, Team Member were able to use it on their own without any support, Quick response for support from backlog team.
  • It improves connectivity among employees and is very user friendly.
  • Cons

  • It's very uncomfortable for me and someone manage like me. Our Company have Standard Custom Field for all Project about 100 Custom FIled and some Custom Issue Type.
  • I don't like that you have to click on the issue to see the latest comments on it.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos