We looked at a number of systems on Capterra and love Electricitybilling.com It is used to bill tenants use of electricity. Customers all pay online with credit card facilities and the bills are nice colourful and informative. The workflow that has been added means customers enter requests directly into our system.

Just need my internet browser to run it

I need a password to login to it. They say thats a requirement for security compliance.

regular improvements, lots of features, easy to use. Being on the internet means all the updates happen in the cloud and we just open our browser and the system is there. i can do bill runs from home if i need to. this is great as sometimes bill runs fall on the weekend and i want to be with my family. invoices are full colour and i can automate sending reminders and sms. what i like most is that they keep enhancing it with new features to save time .

It is excellent for the price which is very important to small companies. It is a good product, the customer service is excellent, but it has a lot of Maneuverability weaknesses. (don't they all?) Overall it is good

Highly recommended!!!

I have used the WaterWorks program since 1993. I have always found the software to be user friendly, easy to learn, easy for me to train others to use. Their staff is always so helpful and willing to assist you that it has always made it a joy to work with them. I am very grateful that we have their software and great customer service!!! Thank you LMS!!!

Can't think of any.

This software is very easy to understand, quick to learn how to use, and if you ever have any questions what so ever, no worries, they have the best Customer Service. Its not just like calling for help with a company but calling for help from a friend. When I call Terri its like getting personal help from a friend who knows everything about my company as well as me as a person. I have never or will never plan to switch to anyone else. Thank Goodness for WaterWorks!!!

I knew nothing about billing for a rural water system and chose this software because of good reviews. I am so glad I did, this software is very user friendly even for newcomers! The customer service is excellent. I called several times after set up with questions and Terri was so patient with me and if I had to leave a message or she was helping someone else when I called, she always calls back very quickly.

I started with my city a little over a year ago, the previously city clerk had been fired leaving me to start with zero training. I was able to call Terri and I did DAILY she was very friend gave me the training I needed to do my job smoothly! If it wasn't for Terri and Waterworks I would NOT have been very successful at my new job! Thank you Terri!!

WE HAVE BEEN USING WATERWORKS SOFTWARE HERE AT THE CITY OF MILLER FOR 15 YEARS OR SO. THEY UPGRADE THEIR PROGRAMS AND ARE ON LINE OR CAN BE REACHED BY PHONE WITH ANY PROBLEMS YOU MIGHT INCUR. STAFF IS FRIENDLY AND ALWAYS HELPFUL. SELDOM HAS THERE BEEN AN ISSUE THAT THEY WERE UNABLE TO HELP WITH. WOULD HIGHLY RECOMMEND THE SOFTWARE TO ANYONE.

I have been an asst. City Clerk for almost 15 years and this is by far the best, easiest most cost effective software the City has ever used. Prior to finding WaterWorks we had tried 3 different software companies within the last 2 years. Can't wait to see what the future holds for the customers and WaterWorks.

Waterworks is a very easy and user friendly system for towns that cannot afford the larger cost of computer systems like Casselle. The customer service is wonderful I have never had a problem that they could not fix or walk me through. I recommend this system as often as I can to other small towns like Manzanola

Awesome systm that has replaced mny disperate unconnected systems with this all-in-wonder platform. They are contantly adding improvements also

100% web based software as a service 15 plug in modules highly customisable competitive pricing @ between 1 and 2% of monthly revenue

none so far

I have thoroughly enjoyed working with Terri. She is a very pleasant, knowledgable person to work with when I have issues. The software is very user friendly, and when there are needed Improvements or programming issues they are concerned and work on the.

WaterWorks is very user friendly once you have been introduced to the different uses of it. There are still new uses that I seem to find every once in a while, with the help of my VERY USER FRIENDLY helper (Terri).

This software has been a life saver for both myself, and the city. Anytime i have had any issue what so ever they have talked me through it or help on line. Great product, great service, and great personnel.

I have always received excellent support for this system as I was new to using this system and never have had an issue gets answers to those questions I have had learning how this program works.

I like working overall with this software it's user friendly, reports are fast and easy, and working with great friendly people to help when we need help.

Customer service is top-notch. A drawback has been that the software was NOT compatible with MAC. I understand this is changing which is beneficial for me.

The software is easy to learn and use, and Terri has been a big help to me as well. She is wonderful! I would highly recommend this software to everyone I know that is looking!!!

I woiuld highly recommend this company.

I am very satisfied with our program, and the support I get from John and Teri is super.

No complaints at all

This is the second water utility software I have worked with and I have truly enjoyed the program and the tech support is wonderful!

Very user friendly product. Terri at WaterWorks is very helpful with any questions that may come up.

Terri has been my life saver over the last 6 weeks. Professional, knowledgeable and polite.

I like the program but the customer service is the best thing!!!

A very friendly easy but accurate program. Training was easy for my assistant.

Super user friendly. Best customer service!