All Checkrun Reviews

1-14 of 14 Reviews

Sort by

Reviews are by default sorted by Recommended to software buyers, driven by our proprietary algorithm reflecting the depth and quality of the review, recency of experience, and other factors. As a neutral reviews platform, the star rating of the review is not considered in the "Recommended" ranking, and there is currently no voting mechanism that would allow site visitors to influence the ranking.
User Profile

Clinton

Verified reviewer

Real Estate, 2-10 employees

Used weekly for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2022

A key tool for remote management.

PROS

This software was the critical tool that allowed me to make check payments when geographically separated from the company's bookkeeper. This tool provided all the necessary resources to effectively manage this part of the business.

CONS

There were several occasions when the software would not allow me to delete items in the feed.

Vendor Response

Hi Clinton, thanks so much for taking the time to post this review. We are happy Checkrun has made check processing easier for you and your team while working remotely. We appreciate your feedback and are looking into why you weren't able to delete items from your feed. If you still need further assistance please send an email to checkrunsupport@checkrun.com with the subject line "Capterra review". Kindly include your account name, contact details and a brief explanation of the issue you've been experiencing. All the best, Team Checkrun.

Replied August 2022

Kimberly

Education Management, 201-500 employees

Used weekly for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2021

Approval and Payment solution

Great customer service and the app is really easy to set up and easy to use.

PROS

Checkrun solves the challenge of connecting my accounts payable team with our approvers and check signers, wherever they are. We all work remotely and Checkrun has a mobile app so we can approve and sign payments right from the app. The signature shows up on the check and the app keeps track of all workflow steps so we never miss a payment. They also have a print and mail service or you can print checks out yourself. It is a nice app that works for us.

CONS

They don't have ACH right now but I was told they are adding it soon.

Reasons for switching to Checkrun

Less Expensive and more control

Vendor Response

Hi Kimberly, thank you for taking the time to post such an excellent review. We are glad Checkrun has been able to save you time help and with your payment and approval workflow. We are currently working on an ACH payment solution along with Direct Bill Pay including electronic Remittance Advice and it should be available soon, so stay tuned. All the best, Team Checkrun.

Replied August 2022

Ana

Law Practice, 201-500 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

3

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed August 2022

I'd recommend other organizations to use this

PROS

Stores all our checks from the past to present hence when we need to look into something, all we need to do is check Checkrun and voila inquiry answered.

CONS

There were instances where the check numbers printed weren't the check numbers reflected on our books.

Cecelia

Construction, 2-10 employees

Used weekly for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2022

Coordinator

I use check run weekly to print checks for our contractors. Like I've said it is very user friendly and I would most definetly reccomend especially for a small business.

PROS

What I like most about this software is that it is very user friendly. I also enjoy that if or when I run into any minor issues customer support gets back to me asap. I would definitely reccomend.

CONS

If there is a minor mistake of not being able to print the checks you cannot go back in and reprint if you have selected " yes all checks printed correctly" I get that may be due to preventing fraud however it's slightly inconvient. Just need to be more careful when selecting options around printing.

Reasons for switching to Checkrun

This was the owners decision.

Vendor Response

Hi Cecelia, thank you for taking the time to post this review. We are delighted to hear Checkrun is easy to use and that our customer support has been friendly and responsive. We appreciate your feedback and are working on enhancements to this area of our application in our next release. All the best, Team Checkrun.

Replied August 2022

Jackie

Non-Profit Organization Management, 11-50 employees

Used weekly for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2022

Best addon ever!

Excellent. We have only had a problem once due to a login issue. Tech support was so helpful. Issue was resolved immediately!

PROS

Love that we can write checks in QBO and send for approval electronically. Makes dual signatures so much easier to manage when you're not in the same office.

CONS

Nothing, it works so well! I can't think of one thing that would make this product better for our needs.

Vendor Response

Hi Jackie, thank you for taking the time to post such an excellent review. We are glad Checkrun has been able to save you time - especially while working remotely. We are currently working on an ACH payment feature along with Direct Bill Pay with electronic Remittance Advice and it should be available soon, so stay tuned. All the best, Team Checkrun.

Replied August 2022

T c

Food Production, 2-10 employees

Used weekly for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2022

Best check processing software

I love it cuz the many features and I even can do direct deposit which is a huge thing for me

PROS

It's features are easy to use and quick to print out

CONS

The app didn't work got my phone it was difficult

Vendor Response

Hi T c B, thank you for taking the time to post a review, we are happy to hear that Checkrun has been easy to use for you. We appreciate your feedback on the app and are currently investigating the issue. If you need further assistance, please send an email to checkrunsupport@checkrun.com and we can help you get the app downloaded to your phone. All the best, Team Checkrun.

Replied August 2022

Courtney

Executive Office, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

1

CUSTOMER SUPPORT

2

FUNCTIONALITY

1

Reviewed August 2022

Courtneys cleaning

Great experience

PROS

The features were easy to use, no complicated directions

CONS

Kinda pricey but worth it , definitely worth the money

Vendor Response

Hi Courtney, thanks so much for taking the time to leave us a review. We love hearing that Checkrun is easy to use and worth the money. We strive to make Checkrun the best bill pay solution and payment experience for all of our customers. All the best, Team Checkrun.

Replied August 2022

Kate

Computer Software, 11-50 employees

Used weekly for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2022

Easy

PROS

It is so easy to use and the customer service has been wonderful. I love that it integrates with our accounting software flawlessly.

CONS

We have a few suppliers that are out of the country and it would be nice to have an additional international postage option in the future.

Reason for choosing Checkrun

Ease of use and the fact that it integrated with our accounting software.

Vendor Response

Hi Kate, thanks so much for taking the time to leave this review and share your feedback. We are happy to hear that Checkrun has been easy for you to use, and appreciate your feedback. All the best, Team Checkrun.

Replied August 2022

Gayle

Building Materials, 11-50 employees

Used weekly for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2022

Easy to use; remote work is easier

We haven't used it yet - but the print and mail feature will come in handy when I am on vacation and out of the office. Instead of printing all the checks beforehand, we can use the print and mail feature as needed.

PROS

Check signer can approve checks remotely, no need to come into the office just to sign checks. Able to use existing printed check stock. The customer service was awesome when setting up our account.

CONS

It will be great when ACH payments are set up. I wish there was an easier way to get rid of a payment in the Checkrun queue.

Shannon

Entertainment, 2-10 employees

Used weekly for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2022

Big Time Saver

PROS

The ability to get checks approved and signed remotely

CONS

Too often the print checks window with the generated checks just doesn't open. The preview checks window will open, but not the printable ones. It happens every once in a while and it is frustrating. The system never lets me login on the first try. It consistently tell me my password is incorrect, I hit login again and it logs me in. Not a deal breaker, but annoying.

Vendor Response

Hi Shannon, thank you for taking the time to reach out and leave us a review. We are happy to hear Checkrun has been a time savor for you in getting checks approved and signed remotely. We're currently investigating further to see if your case has been resolved or if you need further assistance. Please send an email to checkrunsupport@checkrun.com with the subject line "Capterra review". Kindly include your account name, contact details and a brief explanation of the issue you've been experiencing. All the best, Team Checkrun.

Replied August 2022

Edithann

Real Estate, 2-10 employees

Used weekly for less than 2 years

Review Source: Capterra

OVERALL RATING:

2

EASE OF USE

1

FUNCTIONALITY

1

Reviewed August 2022

Not thrilled

Difficult to use. Problems constantly

PROS

Ability to approve online and easier for volunteers if it worked easily

CONS

Difficult to use. Mistakes. Am told support is not good.

Reason for choosing Checkrun

Two signatures

Vendor Response

Hi Edithann, thank you for taking the time to post this review and for providing valuable input that will make Checkrun even better. All the best, Team Checkrun.

Replied August 2022

Christopher

Education Management, 501-1,000 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed August 2022

Customer Service Rocks

I have worked with [SENSITIVE CONTENT] and his team in customer service and they are awesome. They are always willing to jump in and get us taken care of.

PROS

I enjoy the AP process being simplified and having cloud access. Being able to sync data in real-time is a must!

CONS

So far having an issue syncing to QBO. I haven't used long enough to find a least, but so far so good!

Antawn

Entertainment, 1 employee

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2022

Capterra Review Check

Definitely great

PROS

Helps me keep updated with all the new updates

CONS

Nothing least to not like everything perfect

Vendor Response

Hi Antawn, thank you for taking the time to post such an excellent review. We are so happy to hear that Checkrun has been such a great solution for you and your business. All the best, Team Checkrun.

Replied August 2022

Maleia

Consumer Goods, 2-10 employees

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed August 2022

Check input

depositing faster

PROS

It seemlessly processes without interference to any of your business dealings

CONS

I would love to see a quicker check approval

Reason for choosing Checkrun

It seemed more willing to handle any situation

Showing 1 - 14 of 14 Reviews