All Checkrun Reviews
1-14 of 14 Reviews
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Clinton
Verified reviewer
Real Estate, 2-10 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2022
A key tool for remote management.
This software was the critical tool that allowed me to make check payments when geographically separated from the company's bookkeeper. This tool provided all the necessary resources to effectively manage this part of the business.
CONSThere were several occasions when the software would not allow me to delete items in the feed.
Vendor Response
Hi Clinton, thanks so much for taking the time to post this review. We are happy Checkrun has made check processing easier for you and your team while working remotely. We appreciate your feedback and are looking into why you weren't able to delete items from your feed. If you still need further assistance please send an email to checkrunsupport@checkrun.com with the subject line "Capterra review". Kindly include your account name, contact details and a brief explanation of the issue you've been experiencing. All the best, Team Checkrun.
Replied August 2022
Kimberly
Education Management, 201-500 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2021
Approval and Payment solution
Great customer service and the app is really easy to set up and easy to use.
PROSCheckrun solves the challenge of connecting my accounts payable team with our approvers and check signers, wherever they are. We all work remotely and Checkrun has a mobile app so we can approve and sign payments right from the app. The signature shows up on the check and the app keeps track of all workflow steps so we never miss a payment. They also have a print and mail service or you can print checks out yourself. It is a nice app that works for us.
CONSThey don't have ACH right now but I was told they are adding it soon.
Reasons for switching to Checkrun
Less Expensive and more control
Vendor Response
Hi Kimberly, thank you for taking the time to post such an excellent review. We are glad Checkrun has been able to save you time help and with your payment and approval workflow. We are currently working on an ACH payment solution along with Direct Bill Pay including electronic Remittance Advice and it should be available soon, so stay tuned. All the best, Team Checkrun.
Replied August 2022
Ana
Law Practice, 201-500 employees
Used daily for less than 2 years
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2022
I'd recommend other organizations to use this
Stores all our checks from the past to present hence when we need to look into something, all we need to do is check Checkrun and voila inquiry answered.
CONSThere were instances where the check numbers printed weren't the check numbers reflected on our books.
Cecelia
Construction, 2-10 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2022
Coordinator
I use check run weekly to print checks for our contractors. Like I've said it is very user friendly and I would most definetly reccomend especially for a small business.
PROSWhat I like most about this software is that it is very user friendly. I also enjoy that if or when I run into any minor issues customer support gets back to me asap. I would definitely reccomend.
CONSIf there is a minor mistake of not being able to print the checks you cannot go back in and reprint if you have selected " yes all checks printed correctly" I get that may be due to preventing fraud however it's slightly inconvient. Just need to be more careful when selecting options around printing.
Reasons for switching to Checkrun
This was the owners decision.
Vendor Response
Hi Cecelia, thank you for taking the time to post this review. We are delighted to hear Checkrun is easy to use and that our customer support has been friendly and responsive. We appreciate your feedback and are working on enhancements to this area of our application in our next release. All the best, Team Checkrun.
Replied August 2022
Jackie
Non-Profit Organization Management, 11-50 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2022
Best addon ever!
Excellent. We have only had a problem once due to a login issue. Tech support was so helpful. Issue was resolved immediately!
PROSLove that we can write checks in QBO and send for approval electronically. Makes dual signatures so much easier to manage when you're not in the same office.
CONSNothing, it works so well! I can't think of one thing that would make this product better for our needs.
Vendor Response
Hi Jackie, thank you for taking the time to post such an excellent review. We are glad Checkrun has been able to save you time - especially while working remotely. We are currently working on an ACH payment feature along with Direct Bill Pay with electronic Remittance Advice and it should be available soon, so stay tuned. All the best, Team Checkrun.
Replied August 2022
T c
Food Production, 2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2022
Best check processing software
I love it cuz the many features and I even can do direct deposit which is a huge thing for me
PROSIt's features are easy to use and quick to print out
CONSThe app didn't work got my phone it was difficult
Vendor Response
Hi T c B, thank you for taking the time to post a review, we are happy to hear that Checkrun has been easy to use for you. We appreciate your feedback on the app and are currently investigating the issue. If you need further assistance, please send an email to checkrunsupport@checkrun.com and we can help you get the app downloaded to your phone. All the best, Team Checkrun.
Replied August 2022
Courtney
Executive Office, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
1
CUSTOMER SUPPORT
2
FUNCTIONALITY
1
Reviewed August 2022
Courtneys cleaning
Great experience
PROSThe features were easy to use, no complicated directions
CONSKinda pricey but worth it , definitely worth the money
Vendor Response
Hi Courtney, thanks so much for taking the time to leave us a review. We love hearing that Checkrun is easy to use and worth the money. We strive to make Checkrun the best bill pay solution and payment experience for all of our customers. All the best, Team Checkrun.
Replied August 2022
Kate
Computer Software, 11-50 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2022
Easy
It is so easy to use and the customer service has been wonderful. I love that it integrates with our accounting software flawlessly.
CONSWe have a few suppliers that are out of the country and it would be nice to have an additional international postage option in the future.
Reason for choosing Checkrun
Ease of use and the fact that it integrated with our accounting software.
Vendor Response
Hi Kate, thanks so much for taking the time to leave this review and share your feedback. We are happy to hear that Checkrun has been easy for you to use, and appreciate your feedback. All the best, Team Checkrun.
Replied August 2022
Gayle
Building Materials, 11-50 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2022
Easy to use; remote work is easier
We haven't used it yet - but the print and mail feature will come in handy when I am on vacation and out of the office. Instead of printing all the checks beforehand, we can use the print and mail feature as needed.
PROSCheck signer can approve checks remotely, no need to come into the office just to sign checks. Able to use existing printed check stock. The customer service was awesome when setting up our account.
CONSIt will be great when ACH payments are set up. I wish there was an easier way to get rid of a payment in the Checkrun queue.
Shannon
Entertainment, 2-10 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2022
Big Time Saver
The ability to get checks approved and signed remotely
CONSToo often the print checks window with the generated checks just doesn't open. The preview checks window will open, but not the printable ones. It happens every once in a while and it is frustrating. The system never lets me login on the first try. It consistently tell me my password is incorrect, I hit login again and it logs me in. Not a deal breaker, but annoying.
Vendor Response
Hi Shannon, thank you for taking the time to reach out and leave us a review. We are happy to hear Checkrun has been a time savor for you in getting checks approved and signed remotely. We're currently investigating further to see if your case has been resolved or if you need further assistance. Please send an email to checkrunsupport@checkrun.com with the subject line "Capterra review". Kindly include your account name, contact details and a brief explanation of the issue you've been experiencing. All the best, Team Checkrun.
Replied August 2022
Edithann
Real Estate, 2-10 employees
Used weekly for less than 2 years
OVERALL RATING:
2
EASE OF USE
1
FUNCTIONALITY
1
Reviewed August 2022
Not thrilled
Difficult to use. Problems constantly
PROSAbility to approve online and easier for volunteers if it worked easily
CONSDifficult to use. Mistakes. Am told support is not good.
Reason for choosing Checkrun
Two signatures
Vendor Response
Hi Edithann, thank you for taking the time to post this review and for providing valuable input that will make Checkrun even better. All the best, Team Checkrun.
Replied August 2022
Christopher
Education Management, 501-1,000 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2022
Customer Service Rocks
I have worked with [SENSITIVE CONTENT] and his team in customer service and they are awesome. They are always willing to jump in and get us taken care of.
PROSI enjoy the AP process being simplified and having cloud access. Being able to sync data in real-time is a must!
CONSSo far having an issue syncing to QBO. I haven't used long enough to find a least, but so far so good!
Antawn
Entertainment, 1 employee
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2022
Capterra Review Check
Definitely great
PROSHelps me keep updated with all the new updates
CONSNothing least to not like everything perfect
Vendor Response
Hi Antawn, thank you for taking the time to post such an excellent review. We are so happy to hear that Checkrun has been such a great solution for you and your business. All the best, Team Checkrun.
Replied August 2022
Maleia
Consumer Goods, 2-10 employees
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed August 2022
Check input
depositing faster
PROSIt seemlessly processes without interference to any of your business dealings
CONSI would love to see a quicker check approval
Reason for choosing Checkrun
It seemed more willing to handle any situation