When we presented our needs in detail many times over, they agreed they could handle them in the end, they were unstable and unable to deliver.

However, we only used it to dispatch work to our mobile techs and that part worked seamless. The techs loved the simplicity of the software.

That didn't change the fact that FieldLocate is an inferior product with no real support.

If you look on their website and talk to them, they will sell you the world. The invoicing is pathetic on this software.

Their licensing practices -- with the annual commitment -- is unfriendly and unusual in the software licensing world, in my experience. Terrible overall experience.

Since then the support from FieldAware has virtually disappeared and 3Plenish have been close to useless.

I use this software on a daily basis for my job. After the recent set of updates it has improved it hugely.

They never delivered what was asked of them. When I tried to break the contract, because I was not receiving what was promised, the threatened to sue me.

It is goos and easy to use software. It help to organise operation.

It's easy to sort through the customers with the search feature, and the itemizer allows our techs to better organize our parts cost.

Customer service is not consistent on there advise. Setting up the software to track key customer information is difficult, and report design is very limited.

The technical help is immediate and effective.

They fix one problem with sync and another arises.

FieldAware has been an extremely stable and reliable platform for us, functioning without fail and providing good standard features. But I am particularly happy with the ability to customize fields.

FieldAware is visually easy to read, quick to dispatch and the setup and implementation is quick.

The road-map process for new feature requests can be vague at times.

Overall, fieldaware has been a great fit for our company.

The mobile app is very user friendly and works good. The price book is very easy to set up.

The software WHEN it works is good, adding photos into job sheets is easy and creating job sheets on the fly is good.

Ease of use, pictures, and operation. Dispatching was smooth and reports are good.

The inability to get Field Locate to  SYNCH with Quick Books is a major disappointment for our administrative staff and management. This very feature was a major part of my purchasing decision.

FieldAware makes it easy to manage field crews.

Reporting is very limited, Customer service is quite bad.

Poor integration options. Not modeled to improve field performance in ways you might expect from typical service management software.

It doesn't work properly and the support is terrible.

The scheduler itself is really handy and a great way to keep an eye on who is where.

Outstanding- will help create the system specific to our business. Continuous Upgrading the system.

They are willing to help you and your business any way possible to make this product work for your company. The mobility of the product is the very best.

No default tax setting, and difficult to carry out some requests with the ipad version.

When we first implemented this program we discovered very quickly how limited this program is.

The software could be great if managed correctly but their back office team have no care about customer service.

The drill-down functionality of the software makes it easy to navigate through accounting transactions and provides a great audit trail.

It has very limited data analysis tools, which is not sufficient for streamlining the human resource department. It is not efficient for onboarding services.

The quality provided is top-notch, and always good to use. It seems the company has a great process in place to ensure customers stay happy.

Originally we had hoped to be able to use the Investment module for our investment pool but I doubt this will ever be possible.

IAVI wanted an accounting solution that integrated with Awards management, Budget, Purchase Requisition and Purchase Orders.

Onboarding was even more difficult than before. We were unable to load any of our existing forms into the system to filled out electronically, so we still had to email or print them for the employee.

The software had to be supported and maintained by a dynamic company with an excellent reputation and strong experience working in the not-for-profit sector.

We could not use it for onboarding, did not allow any place for us to keep notes on employees. It was difficult to navigate.

It's easy to use, intuitive and fits well with my organization's needs. It's a strong product that works as it's supposed to.

There was no way to skim through a lesson. All the i's had to be dotted and t's crossed before moving on.

By working with Serenic, IAVI not only acquired a great accounting software package, but forged a solid partnership with great professionals whose mission is to make your work easy and pleasurable.

When we hit a roadblock, Serenic Tech support never fails to quickly offer solutions to our problems.

We only wanted to invest time and resources in one application. We have been very happy with the choice and the way Serenic meets our needs.

I love the dimensions, the multicurrency features, A/P, Bank, G/L AND AwardVision, as well as the great reporting capabilities (using the Cube).

I appreciate the product because it definitely helps me achieve my fundraising goals.

IAVI wanted to run a powerful financial system without needing a dedicated technical support team. IAVI wanted to report in real time and readily close the books on a monthly and quarterly basis.

Also we wanted a system that could work with multiple currencies, didn't require customization, very user friendly, and integrated well with Microsoft products.

When you buy the Serenic Navigator, you become part of a big family of fantastic professionals. Serenic maintains a very personalized relationship with all its clients.

Once set-up, we found many flaws in the system. It did not help us streamline our HR processes at all.

I have done 2 implementation of the software: in 2007 with Action Against Hunger USA and 2015 with International AIDS Vaccine Initiative.

US Dollar

FieldAware by GPS Insight is a field service management software made specifically for businesses who have a mobile workforce and want to get organized, automated, and connected to their teams in way that simply cannot be done manually. With FieldAware software, you can get the job done faster, smarter, and safer and without all the headache of paperwork. 

No matter if you’re a small business, a franchise, or a larger enterprise company, we have you covered. FieldAware’s innovative design lets you customize features based on your unique needs and goals, to design a system that works just the way you need it to for your business requirements. 

FieldAware’s dynamic forms allows you to create customized forms that are a living document and can change in real-time depending on the data, pull in data from other sources, skip questions or add more to ensure work orders have relevant information, are accurate, and meet compliance. 

In the field and on the job, FieldAware by GPS Insight makes it easier to deliver better service to your customers and creates a positive work environment for employees. Your workforce can access job information from any mobile device and close jobs faster by creating invoices onsite. They can even generate custom-branded invoices to customers and hare them as PDF files, shareable links or via email. Your team can also complete job documentation like activity notes, service history, installed assets quickly and accurately with one-touch data collection. This eliminates cumbersome paperwork after each job and reduces customer disputes thanks to automatic documentation.

In the office, it gives dispatch and operations teams clear oversight into the field worker locations, job site, and work details to streamline field service workflow. You can assign work to the right tech, at the right time, at the right location, and with the resources they need every time. 

FieldAware by GPS Insight provides an at-a-glance view of your field teams with map-based scheduling, which improves service delivery for your customers and helps maintain high-quality standards. It prioritizes and assigns jobs quickly to simplify the dispatch process and increases first-time fix rates and closes more jobs on the first visit. 

Administrative tasks like invoicing, logging work orders, tracking inventory and ordering supplies can all be automated with FieldAware.

FieldAware helps management teams gain visibility and deep insight into business operations to better manage teams, identify revenue opportunities and grow and mature the business. It has built-in analytics to help spot trends and potential issues for fast action and decision support. It identifies areas of improvement with powerful reporting that offers transparency into day-to-day operations and creates a more connected business. It’s user-friendly and intuitive dashboard gives you a comprehensive view of your business in real-time for the most accurate status updates. 

And last but not least, GPS Insight provides a comprehensive onboarding process that guides you through the process of implementing the FieldAware without all the worry – we take care of that. Our technical staff provide a three-stage onboarding process including account set-up, data import, and comprehensive training. 

Because FieldAware by GPS Insight is a true application programming interface (API) platform, it can easily integrate with a variety of back-office systems like QuickBooks, NetSuite, and more. If you have a system that you need to pull data from, talk to us about integrating it with FieldAware.

You can count on GPS Insight to provide ongoing support. After your onboarded, we just don’t leave you there. You’ll have a dedicated point person, 24/7 access to our highly trained technical team, an extensive online knowledge base, and a comprehensive catalog of technical and user information. You never have to go it alone; we are there to support you for the long haul.


LongDescription

Real Time Analytics

Patient Records Management

Employee Management

Purchase Order Management

Work Order Creation

Status Tracking

Barcode/Ticket Scanning

Customizable Reports

Document Storage

Proposal Generation

Document Imaging

Activity Tracking

Equipment Management

Data Synchronization

IT Asset Management

Dispatch Management

Charting

Contract/License Management

Electronic Signature

Invoice Management

Timesheet Management

Gantt/Timeline View

Time Tracking by Client

Customer Accounts

Customer Database

Recurring Appointments

Resource Management

Job Management

Calendar Management

Customizable Fields

Barcode Recognition

Geographic Maps

Scheduling

Data Import/Export

Offline Access

Clock In/Out

Multi-Location

Self Service Portal

Service Call Management

Route Management

Technician Management

Project Time Tracking

Pesticide Usage Tracking

Mobile Access

Inventory Tracking

Service Reporting

Compliance Management

Performance Metrics

Routing

Service Catalog

Maintenance Management

Resource Scheduling

Client Portal

Preventive Maintenance

Forms Management

Service History

For HVAC Companies

Workflow Management

Project Tracking

Ticket Management

Activity Dashboard

Alerts/Notifications

Online Booking

Reporting & Statistics

Data Visualization

Automated Scheduling

Estimating

Work Order Management

Mobile App

Job Scheduling

Billing & Invoicing

Customer Management

Accounting Integration

Customizable Branding

Asset Lifecycle Management

Inventory Control

Commercial Properties

Contact Database

Employee Scheduling

Online Time Clock

Customizable Forms

Appointment Management

Payment Collection in the Field

Job Tracking

Client Management

Quotes/Estimates

Customer History

Change Order Management

Third-Party Integrations

Location Tracking

Appointment Scheduling

Maintenance Scheduling

Task Management

Document Management

Inventory Management

Minimum 20 users with a monthly subscription fee. Contact FieldAware for pricing information.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

11-50

51-200

201-500

501-1000

1000+

FieldAware

In Person

Live Online

Webinars

Documentation

Videos

Canadian Dollar

Nonprofit organizations, educational institutions and government agencies rely on Serenic Software for a reliable fund accounting solution. Their fully integrated suite is accessible in real-time, via their secure web-based system

ShortDescription

Serenic Navigator is part of SylogistMission -- software designed especially for nonprofits, which includes accounting and financial management, ACH support, account schedules, award management, bank reconciliation, document management, budget management, payroll and human resources, reports, analytics, deposits and loans, and field operations.  Our accounting software is tailored to the needs of small to mid-sized nonprofits, especially nongovernmental organizations, faith-based organizations, 

Award-winning Serenic Navigator is built on Microsoft Dynamics 365 Business Central. 

Serenic Navigator includes the functions your nonprofit needs in a single solution, reducing data redundancy associated with disparate systems while improving financial performance visibility, staff productivity and accountability—for users from program managers to the CFO.



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