All Fincome Reviews

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User Profile

Jean-Baptiste

Verified reviewer

Information Technology and Services, 11-50 employees

Used monthly for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2023

Great product for SaaS Software Businesses

Great so far! The team is very responsive and flexible when it comes to addressing our customer demands. The product is relatively new but already great and I have no doubt that soon they will get a significant market share.

PROS

- Easy to use and to implement. Some data cleaning is required at the start but this is for the best - Rapid product development - Great UI

CONS

- More focused around small B2B SaaS and less toward Enterprise with long sales cycles. Some of the metrics are not super adapted to Enterprise SaaS software like CAC reports and some others...

Reason for choosing Fincome

Alternative was to stay on our current tooling and use nothing

Vendor Response

Thank you so much Jean-Baptiste. It's only the beginning, with very exciting features coming soon in forecasting and budgeting!

Replied December 2023

STANISLAS

Human Resources, 51-200 employees

Used weekly for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed December 2023

Fincome - The new saas you need to complete your financial dashboard

Since May, I have had a lot of interactions with the Fincome team, I admire their professionalism and the state of mind with which they work. They are always improving their software and trying to have the best product for their customer and prospects. They are growing.

PROS

That we like the more about Fincome it's the welcoming dashboard, the Monthly Recurring Revenue dashboard and how it's easy to play with the date and customers. We learn a lot abut our own products. Also, the custom propriety to follow revenue seems ith a lot of potential. Also, how the product evolves each month and update this offer, is one thing I like.

CONS

Fortunately, we were followed by the team, but it was difficult to put our story on the tool. I know they've made progress on that since then.

Reason for choosing Fincome

We choose Fincome because they are French and innovative and we could plug the product from Pennylane.

Vendor Response

Thanks for your trust from Day 1 Stanislas, we are very proud to count you and the whole Flatchr team amongst our clients.

Replied December 2023

Alexandra

Computer Software, 11-50 employees

Used monthly for less than 6 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed December 2023

Fincome was THE solution

PROS

Before, we used to track our activity on an Excel file, which was prone to human error. Now, Fincome allows us to monitor our performance indicators (MRR, Cash...) in a simple and reliable way. Fincome continues to develop new functions to meet our needs, which is great!

CONS

Integrating and adapting our data from our Excel file into Fincome took a little time. And as with any development, we encountered a few bugs in the early stages, but the support team is reactive !

Vendor Response

Thanks for your feedback Alexandra, we are super happy to accompany Civitime in this incredible journey!

Replied December 2023

Arnaud

Construction, 11-50 employees

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed January 2024

PERFECT TOOL FOR EARNINGS FOLLOW UP IN A SAAS WORLD

Setting up Fincome has been painless. It requires some time to get to use it but it is worth the effort to follow-up precisely the evolution of MRR and non recurring turnover.

PROS

Connection with Pennylane and ease of invoicing data recovering

CONS

Data visulisation can be improved : column selection, filters ...

Reason for choosing Fincome

Good first contacts with [sensitive content hidden] who does a good commercial job

Joey

Computer Software, 2-10 employees

Used weekly for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2023

Exceptional service

PROS

Every problem we encounter has a solution, and the team reacts with great efficiency to meet our needs perfectly. We always enjoy talking to them. The tool is clear and relatively easy to use. The integration with Stripe has gone smoothly, and the dashboards meet our expectations. Before, we were using an Excel spreadsheet that wasn't very practical for managing our MMR. Now, this tool has lightened this workload considerably, saving us precious time. If any information is missing, the team is always on hand to provide it or to improve the tool accordingly. Their attention to customer needs is much appreciated.

CONS

The only aspect that could be considered negative, although this is not really the case, concerns the forecasts currently unavailable on Fincome. However, this should soon be resolved.

Jessica

Logistics and Supply Chain, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2023

Good tool to use

PROS

I really like the fact that we can integrate other tools to it like Pennylane, and connect the banks so we can cross data and have a good overview of our financial/billing state and forecast.

CONS

Some infos are a bit short (for example on bank lines) but it is a detail.

Vendor Response

Thanks Jessica!

Replied December 2023

Paul

Computer Software, 11-50 employees

Used weekly for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2023

Great product !

A great new tool that I didn't know I needed.

PROS

I really liked how easy it is to use, everything is smooth and intuitive. I like the MRR Breakdown and I like being able to create custom axis to analyse my data. Also the team is really nice, they're very reactive regarding the support and they keep adding new cool features.

CONS

Well the price is always an issue, but considering everything Fincome adds to the table it's worth its price.

Vendor Response

Thank you so much Paul for your great feedbacks that helped us deliver more value to our customers, we are very grateful for your precious insights

Replied December 2023

Simon

Computer Software, 11-50 employees

Used weekly for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2023

Great tool and great team !

PROS

Fincome helps us on a daily basis in a wide range of areas: visualizing our metrics and KPIs, managing our customer subscriptions, monitoring our cash flow and preparing our budgets... The team is very responsive and attentive, which allows for rapid product development and after-sales service based on our feedback.

CONS

For the moment, I think the main issue could be the lack of integrations, but I am confident about Fincome's ability to develop this point quickly.

Vendor Response

Thank you so much Simon!

Replied December 2023

Martin

Information Technology and Services, 11-50 employees

Used weekly for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2023

Amazing solution for financial KPI

Excellent solution built and process by an excellent team

PROS

The tracking of secondary KPI like CAC or LVT or SaaS Quick Ration is priceless The speed of response of the team

CONS

Fonctions I use less is dive deep into raw data

Vendor Response

Thanks for your nice comment Martin. You were one of the first to trust us and trying out Fincome and we are very grateful for that!

Replied December 2023

Alain

Financial Services, 11-50 employees

Used weekly for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2023

FINECOME the partner of SAAS companies

Finecome helps us monitor our SAAS activity

PROS

Support of the team and the relevance of the proposals

CONS

Noting yet, the tool and the support are great

Vendor Response

Thanks Alain, we are glad to accompany Openeat in this great journey!

Replied December 2023

User Profile

Vincent

Verified reviewer

Program Development, 11-50 employees

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2024

Super outil d'analyse des kpis financiers pour du SaaS

PROS

Grâce à Fincome, je peux décomposer facilement mes revenus pour mieux comprendre mon business. Je peux également suivre au quotidien l'évolution de mes principales metrics.

CONS

La partie prévision est un peu longue à mettre en place pour modéliser la réalité de mon business, mais une fois bien configuré c'est très efficace.

Showing 1 - 11 of 11 Reviews