All InsightSquared Reviews
1-25 of 50 Reviews
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Jacco
Verified reviewer
Photography, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2018
InsightSquared informs our best decision making
InsightSquared has been a very helpful solution for our sales team and management to understand what we are doing and how we can do better.
PROSInsightSquared knows what a Sales organization cares about and provides that data in helpful ways to access reports and gain insights. For every use case of our sales team there is a report, and at this point it's the go to solution for Managers and even Executives in case of any questions about sales activities, performance and results.
CONSNo negatives on InsightSquared, it has become a part of our sales conversation and organization.
Anonymous
51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2018
Extremely insightful information at the tip of your hands without having to do anything.
Helping sales team improve sales, therefore helping company grow.
PROSSuper easy to set up and maintain. The insights given are extremely helpful and give salesreps the opportunity to know their numbers and work towards improvement.
CONSComparatively, pretty pricy. There are a few other companies that provide similar insights that don't cost as much. The tradeoff is name branding and slight adjustments in functionality. Paying a bit more for peace of mind.
Anonymous
201-500 employees
Used weekly for less than 2 years
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed November 2022
Had to move on
Does a lot of things pretty well, nothing great. While we worked with them they were very focused on migrating legacy clients onto new platform (Olono), and so our overall experience was dampened by not being in focus for them.
CONSFairly buggy, not the most flexible but flexible enough. They expose a lot of backend which is helpful for more advanced admin work.
Cory
Verified reviewer
Computer Software, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed August 2018
Impressive
A very impressive tool to help a sales orginization
CONSMake sure you know what you are getting into before starting. Only as good as the data you have in the crm.
Anonymous
201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed July 2020
Great overlay of Salesforce
Takes standard SFDC objects to capture KPI data
CONSLacks all the bells and whistles from Slate
Shivakant
Verified reviewer
Computer Software
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed March 2018
Best BI and Sales Analytics Tool Available Today
Simple Yet Powerful Sales Analytics Tool
PROSIt is easy to benchmark against other peers and how you can select metrics easily inside the platform. You can also search for lost opportunities easily as well.
CONSI'm hard-pressed to find anything I dislike about this product or company. Cost is always a consideration and compared to others they fall right in line, but the value and ease of doing business is well worth the cost.
Benton
Verified reviewer
Information Technology and Services, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2019
The ultimate sales dashboard tool
This tool is central to monitoring our sales activity and performance
PROSExtremely easy to use. Time stamps salesforce changes to create robust pipeline tracking. Can have custom buildouts done
CONSOnly con is that you can't change the style of charts on your own, i.e. you can't build your own custom charts. You can go through their development team, but it takes time and money
Anonymous
501-1,000 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed July 2020
Great Visualizations and Personalization Options
I use insight squared to track my progress regarding outbound calls, submissions, interviews and placements.
PROSI love the visuals. They are absolutely phenomenal. I also love the ability to customize anything (cards, view, colors, etc). If you're looking to track different factors related to production, this is a fantastic option!
CONSThis software is not the most user friendly and keeping all the various cards and tables updated can become cumbersome.
Lance
Verified reviewer
Computer Software, 11-50 employees
Used weekly for less than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
4
FUNCTIONALITY
5
Reviewed April 2019
It’s all in the implementation
I’d use it again if company wanted to provide it. I’m not sure I’d choose it.
PROSSoftware provides good insight in SF data. Great tool for really looking at your sales data to find trends beyond what SF provides. Great graphing, great ways to look at data at a macro and at a micro level.
CONSIt’s not terribly intuitive. You will need training, and the training again after to play with it awhile.
Jennifer
Verified reviewer
Computer Software, 51-200 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2018
The additional reporting capabilities that Insight Squared provides makes pipeline management easy.
The canned reports give so much insight into our pipeline that it is easy to identify trends down the individual sales rep. It helps us zero-in on certain behaviors and see how each of our reps works differently. The implementation is also incredibly easy and the support team is fantastic.
CONSThe cost was quite high which deterred us at first, but after using it for over six months, the value is clear. We tried another solution that was cheaper, but implementation was a nightmare and we quickly re-engaged with Insight Squared.
Christian
Computer Software
Used more than 2 years
OVERALL RATING:
4
EASE OF USE
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed September 2015
Insight Squared: invaluable when managing rapid growth
Insight Squared is a responsive, nimble team that has impressed me at every corner. Their Sales Team, thei Customer Success Team and Engineering Team have all created "wow" moments for me. My favorite recent workflow...looking at growth trends by employee or territory across different times (quarter, YTD, etc) and then with a click of a button being able to compare this growth against the same time period last year. It's make my Sales Meetings, Exec Meetings and Board Meetings highly informative. Thank you Insight Squared Team. Keep up the great work. I'm a fan...a big one.
CONSI've noticed when we close a deal in SF it takes 15 or so minutes for the transactions to post. I'm sure it has something to do with API throtteling so you don't sacrafice performance, but it would be cool to have a "refresh" button that we could push so it didn't take that long. Small request...not a MUST.
Brett
Hospital & Health Care, 1,001-5,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed July 2021
Sales forecasting at your fingertips
Problem solved: accurate forecasting for myself and for my manager while allowing me to stay on track for my sales goals.
PROSMy favorite piece of the software is the dashboard that shows my entire sales for the year. This gives me an accurate measure at how much I need to close in order to hit my numbers.
CONSSalesforce and InsightSquared have a direct connection, but if I make a change to the dollar amount value in my opportunity, it doesnt auto update - i am required to manually enter the new dollar change.
Anonymous
201-500 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2020
Great Reporting and Visualization
Positive, for my needs.
PROSI like the intuitive nature of the reporting and dashboards. It makes board prep easy and internal reporting a breeze.
CONSIt requires SalesForce to be pristine, and small changes can throw everything off.
Reason for choosing InsightSquared
Worked well for our needs.
Kat
11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
FUNCTIONALITY
5
Reviewed July 2018
Robust!
Good customer service - very prompt!
PROSInsightSquared is a game changer for staffing agencies. It's incredibly robust! We use it to keep track of our statistics, KPIs, and even use stats to beef up our marketing materials.
CONSIt can be a bit difficult to use if you don't have thorough training, and even then the system is so robust that it's difficult to become an expert.
Steve
Financial Services, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed November 2016
Broad array of metrics but limited customization
Some of the out of the box dashboards have become critical for our day to day business but some functionality is also limited. For instance, we are unable to replicate some of their dashboards without the assistance of their professional services team.
PROSUI, out of the box dashboards
CONSLimited customization
Jonathan
Information Technology and Services, 51-200 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2016
Great tool for analyzing Sales metrics!
I've used InsightSquared at 2 companies over the past 5 years, it's a great tool to use for getting more insight into your sales data. From historical pipeline changes to push analysis, it's all there!
PROSIt's easy to use, tons of pre-built reports and dashboards make it easy to get ROI immediately!
CONSSome configurations can be tricky to ensure the data is perfect.
Oded
Computer Software, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2017
Head of Business Operations
Very easy to use, very reliable, generates sales driven insights and is heavily leveraged by the entire leadership group
CONSCould be more customizable, very long and heavy implementation time, requires corporate education to truly implement
Anonymous
51-200 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed August 2018
Unmatched Platform in Its Space
5 stars.
PROSIts strongest features are probably its ease of use, impressive report filtering features, and its out-of-the-box reports and dashboards. Even less analytics savvy users will be able to benefit from a wealth of digestible data from this solution with little or no guidance.
CONSThe admin side of it takes some significant setup, which should be expected from this kind of software.
Emery
Hospital & Health Care, 1,001-5,000 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2016
New and very happy InsightSquared user.
Fantastic customer support. Quick responses and always eager to help! While there are many analytics products on the markets, InsightSquared leads the pack by pre-building dashboards and reports based on learned best-practices in the industry.
Anonymous
51-200 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2016
Insightful application
I use InsightSquared to help forecast my expected revenue, and also review some of my key states as a salesperson. Overall, I find the application useful as an easy way to turn Salesforce data into visually-appealing, easy to digest pieces of information.
PROSThe graphs, variety of data and pre-built reports are all great.
CONSThe ability to save specific reports and manage filters more efficiently would be welcomed.
Steve
Financial Services, 51-200 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed July 2017
Pipeline and activity insight at a glance
The platform is easy to navigate and comes with out of the box dashboards that are intuitive and well received across different levels in the company.
CONSThere are some limitations to customization but the platform is constantly being updated. The platform isn't as nimble was we originally thought.
Anonymous
Used free trial
OVERALL RATING:
4
Reviewed June 2015
Powerful and useful tool for use throughout the company
Throughout our company different departments make use of InsightSquared in different ways. InsightSquared delivers useful information. Within my team / department it is important to have a good overview of sales figures. This includes non financial figures pulled through our CRM system Bullhorn. This way we can keep up with our sales targets and at the same time view our financial stats which show us estimates of what our commission will look like.
PROS- It's an easy to use tool. - It integrates really well with our CRM system Bullhorn
CONSData will take several hours to pull from our CRM system. If I see that certain things have been changed on our CRM system, it will still take several hours until I will be able to see this linked to the rest of my stats on InsightSquared
Mark
Computer Software
Used more than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2015
Product that makes an Impact on your business!
flexible and gets you information that makes an impact on your business!
CONSI dont have more time to spend reviewing all that it has to offer
Anonymous
51-200 employees
Used free trial
OVERALL RATING:
5
Reviewed May 2015
Fantastic Tool for Sales Insights!
At our company InsightSquared is used by our sales department and company management to track overall sales performance, to highlight individual sales performance and to help us meet our monthly and quarterly sales targets. It provides a lot of visibility into our goals which was not possible to easily see in Salesforce, through which the data is pulled. It provides the clearest and easiest to assess method of ranking the sales performance of individuals against each other.
PROSLarge set of amazing features and customer support that's great! Has really helped our team
CONSDoesn't support desk.com for their new support tracking product, which means we can't utilise it in the same way we have for our sales metrics
Anonymous
51-200 employees
Used free trial
OVERALL RATING:
4
Reviewed March 2015
Easy to use Analytics Tool
We're currently using the system for our SaaS solution data, but are looking to use it firm-wide (we're an accounting firm) to help with revenue forecasting and better track business development outside of the sales department. It was huge in revealing so many of the issues we had in the ways we were collecting data. Now that the clean-up is wrapping up, we're getting into the data and the analysis it provides has been huge for our sales directors and managers.
PROSAbility to create dashboards, support is always quick to respond to any issues and happy to help
CONSNo real-time sync, also limited ability to customize reports myself (but support is always quick to respond to any changes I request).