All RouteOne Reviews
1-22 of 22 Reviews
Sort by
John
Verified reviewer
Automotive, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2020
RouteOne is a must have!
Completely satisfied
PROSI love how I RouteOne shows your PTI and DTI while submitting.. The competition does not do this.
CONSNothing really!? The funding management section is sleek and easy to see with visual icons (like a money bag) you can't miss!
Reason for choosing RouteOne
We actually use both.
joey
Automotive, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2022
Does the job but not the best
It syncs with our DMS and transfers credit apps easier than other options on the market. This maybe a design of our DMS software… king maker
CONSThe site is choppy. It doesn’t flow as well as other options. It also loads pretty slow. It doesn’t transfer approvals back to the DMS well
Reasons for switching to RouteOne
Because it syncs to our DMS and dealertrack did not
Brandon
Automotive, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed August 2018
Great list of lenders
Very expansive lists of lenders, credit unions and banks.
CONSFunctionality isn't there, ease of use.
Logan
Automotive, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2021
Great Program
There are many benefits to using RouteOne such as the ease of usage.
PROSI enjoy the ease of use of RouteOne over other software such as DealerTrak
CONSI have zero issues with RouteOne. I do wish other finance sources would offer econtracting such as local credit unions.
Brett
Automotive, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2022
A Must Have For Every Automotive Dealership Offering Financing
I cannot say enough positive things about RouteOne as we wouldn’t have the speed or user friendly accessibility we have today to get buyers approved as quickly and easily as we are able to each day here.
PROSRouteOne truly has become a crucial program that we use daily here at Diprizio GMC in not only approving all of our customers for new vehicles, but also for future bank correspondences, document processing, and sales CRM database purposes as the software has helped us exponentially since we started using it about 5 years ago.
CONSThere are no cons to using RouteOne as the software easily provides us with everything we need each day in providing the best possible financing options for every applicant that enters our dealership.
Barrie
Automotive, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
4
Reviewed February 2020
RouteOne makes automotive credit application submissions a breeze!
RouteOne makes our job easier everyday. We can submit applications, revise applications, and print paperwork all within the same platform. It updates regularly to let us know if documents or missing, or once deals have been completed and funded.
PROSRouteOne seamlessly integrated with our dealership management software to make online credit applications quick and easy.
CONSNot all lenders support RouteOne integration, so we still had to use other avenues to submit various applications.
Michael
Verified reviewer
Automotive, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2019
Great Integrations
I've used RouteOne in the past to send over credit applications, run credit, as well as e-contract with various banks. What I'm impressed by is that when using it for the first time, I didn't need any training or technical support which speaks to the UX/UI of the system.
CONSNothing to report. I know that they are constantly innovating their technology so I look forward to new features.
Britney
Marketing and Advertising, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed December 2019
Best Lender Submission Platform Period
It's a cost effective means to effectively communicate with your lenders, track costs, econtract, and ensure day to day compliance.
PROSIt's not pretty but its ease of use and overall included functionality allows you to get the job done Everytime.
CONSThere are too many drop Down menus with too many drop down options. Needs to be simplified in that respect.
Debra
Automotive, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed March 2019
Best in the Industry for Ford Lincoln Dealers-LOVE IT!!!
The functionality, customer support, it great, but they are spot on with the technology enhancements and interface with the financial lenders. One stop for all sales and financing needs!
CONShave to use tokens way to often!!! should be a little easier
william
Automotive, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed March 2021
My experience wit Route one
the ease of use for repoprts red flag and privacy
CONSWe went to E-Contracting and have issues with the software the signature pad Route one sent us and when we contact support we seem to not get the issues resolved
Ben
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2017
Very Easy To Use
Routeone has been around awhile now and based on their service and product they will be around much longer. Very easy to use and awesome tech support
Jason
Automotive, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2016
Very Easy To Use
We use this product for two of our locations and everyone seems to be very happy with the product. Its very simple to use
PROSEasy to use
CONSnone
Hillary
Automotive, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2016
Very easy to use! We love it!
RouteOne makes accessing credit apps so incredibly easy! The whole process is easier and, when a customer isn't in the store, it allows us to give an instant satisfaction and approval easily and fluently!
PROSEasy to use, fluent sales process when the customer is or is not in the store!
CONSN/A
MOLLY
Automotive, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed April 2021
GREAT WAY TO TRACK FINANCING
GREAT OVERALL EXPERIENCE. SUPER USER FRIENDLY SOFTWARE.
PROSEASY TO MANAGE AND SUBMIT FOR AUTOMOTIVE LENDING SERVICES. EAST TO KEEP TRACK OF EVERY CUSTOMER AND THEIR FINANCING.
CONSNO CONS WITH THIS PRODUCT AND I USE IT DAILY. IT FEATURES EVERYTHING WE NEED TO KEEP OUR DEALERSHIP RUNNING SMOOTHLY.
Clifton
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2017
This is another avenue we use to process credit applications and transmit loans.
This software coincides with our main dealer portal software. And it enables us to send and retrieve customer credit reporting and to obtain financing for them through some of the banks we use through their dealer portal.
CONSI think the software is kinda complicated sometimes to navigate through. And it's probably due to that it isn't our main dealer portal we use, so I'm not as familiar with it. And when I do get more familiar with it I can do another review and express my new input on this software.
Doug
Used more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2018
Our dealership uses this product daily
RouteOne is embedded in our web page and it allow customers to complete a finance application and we can they send it to the banks we do business with. Never seems to cause us any problems.
CONSSometimes RouteOne has had problems working on mobile devices. (on the customer side) Problem seems to be less frequent as technology on these devices gets more consistent.
Anonymous
11-50 employees
Used more than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2019
Simple and Easy to Use
Our overall experience with RouteOne is that they are our favorite credit software.
PROSWe love working with RouteOne! They're easy to use and have a very fast turn around when we send integration requests for our mutual clients!
CONSThe interface of the web app seems to be a decade or so behind, but that's just me nitpicking - still prefer them over other apps.
Summer
Consumer Services, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2019
So Simple
Routeone is very easy to use and easy to understand.
CONSI have no complaints about this software.
Brittany
Used free trial
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
Reviewed December 2015
You Can't Beat RouteOne!
I have been using RouteOne for a couple years now and I absolutely love it! My rep is very helpful, eContracting saves me so much time and it's free for my dealership to use! I highly recommend using them.
Benjamin
Used free trial
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2016
This Software is the BEST!
Easy to use and very few errors within the software. It was easy to learn the layout too. I was referred by a close friend of mine and I'm glad I choose to keep it.
Melissa
Used free trial
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2016
Perfect for finance!
Love this it is so fast and shows so much in a glance! Every dealer I know uses it and this is definitely why!
Samantha
Used free trial
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2016
We use this daily!
We use RouteOne daily! It is a great product and so far we have not had any issues with it. It serves the exact purpose that we intended it to.