Attaching pictures with the letters per NRS 116 requirement. Downloading multiple HOA's and just being more efficient.

They are easy/quick to learn whether they are intuitive or not. As it syncs with our operations and accounting software, we were even more pleased with it.

Great experience, very user friendly and easy to train new employees on.

User friendly and easy to use and edit your templates if needed.

Creating Compliance letters for my HOA's is easy. The software is user friendly and my letters can be customized, for better communication with Homeowners.

Ease of adaptability, and what the different modules can provide.

Architectural process is seamless. Great to have all notes and backup info in one, easy to search location.

It is incredibly user friendly and offers many different features.

As we continued to bring in more doors, the need for a simpler and more effective way to keep up with violations was necessary. SmartWebs allowed for us to send multiple violations while on property.

SmartWebs is a useful software that integrates well with our VMS. The features currently in place are intuitive, and when improvements are proposed, they are truly considered.

Good for HOA Compliance and Community Transparency.

Smartwebs is a great service provider, moderately easy to use, great automation, has improved the speed at which we can do our jobs and the level of service we can provide as a management company.

Great customer service and product that continues to evolve and improve with time.

We are a waterfront resort that has numerous new builds and Smartwebs has been a lifesaver on them all, THANK YOU.

My only complaint is the UI for work orders and the lack of advance notice on software changes.

In general, the screen to label the compliance letter and add a picture has a good workflow. I like being able to search the letter history.

Integration is simple and the software is easy to navigate.

I love it for the ease of reporting to the Board and am looking forward to getting the work order system in play.

Some of them have trouble logging in, then it takes time for the Support Dept to see what is occurring, too much time is wasted.

I personally love smartwebs compared to any other service I have used. Best software hands down.

I like the fact that a letter can be generated in seconds with a photo inserted in the letter and the letter is automatically emailed or mailed to the owner.

Sometimes the HTML or coding in the letters can be difficult to navigate or understand if not familiar with this type of coding.

I have only one complaint and that is about the categories not being able to be used more than once.

Great tool for property management that  tracks you through a community and lets you send letters with ease.

Delays on occasional syncing, and restriction on template letter changes, but minimal issue compared to previous software used.

My overall experience with Smartwebs has been good. They are responsive when we have questions and are helpful in making changes if needed.

Smartwebs was easy and cost effective to implement to help us and our clients efficient and organized when reviewing HOA violations and Architectural Requests.

As I mentioned before, integrating personalized letters into the program and saving them. Choises of violations are sometimes not applicable.

Also, when loading a picture it flips it upside down, very rarely does the picture load correctly and it is very frustrating.

Integrations with connect was quick and easy, I love the lay out and the way it functions, easy to send out decisions to the homeowners and read the form for notes from the committee.

I also love the touch free mailing, that has been a huge timesaver.

If I could find a competitor that was half ass competent we would change in a heartbeat. Goal is to find a reasonable alternative this year.

This is a great program to track violations in the community management field. Makes it super easy to use a and track.

Super intuitive for the most part and if you're ever stuck the customer support is quick and amazing.

If an owner got a Denial on a project, he has to be charged AGAIN to submit the same project.

The over all is great  offers a lot of options.

The software makes being a board or committee member much more efficient and keeps costs down with mailing and postage.

Integration was seamless as it merges with our software, VMS. And we have multiple communities who benefit from it.

After dealing with other systems like TOPS, VMS and AppFolio I will always HIGHLY RECOMMEND Smart Webs over any other. The process is just a simple few clicks and its all sent etc.

SmartWebs is first and foremost very user friendly. Features work seamlessly, set up and integration is extremely easy, and if something goes wrong customer support responds very quickly.

Smartwebs helps me be efficient with my time, and the user interface is intuitive. Anything that saves time and is easy to use is well worth using.

Extremely poor customer response. Difficult getting replies to problems.

Smartwebs is a great tool for property managers.

When using it for violations, the time it takes to take  photos, pick violation, type the details and queue requires too much time.

Fantastic tool to have on-site inspections, the tracking fields populate great when driving through large communities and help reduce our inspection/letter time in half.

The drill-down functionality of the software makes it easy to navigate through accounting transactions and provides a great audit trail.

It has very limited data analysis tools, which is not sufficient for streamlining the human resource department. It is not efficient for onboarding services.

The quality provided is top-notch, and always good to use. It seems the company has a great process in place to ensure customers stay happy.

Originally we had hoped to be able to use the Investment module for our investment pool but I doubt this will ever be possible.

IAVI wanted an accounting solution that integrated with Awards management, Budget, Purchase Requisition and Purchase Orders.

Onboarding was even more difficult than before. We were unable to load any of our existing forms into the system to filled out electronically, so we still had to email or print them for the employee.

The software had to be supported and maintained by a dynamic company with an excellent reputation and strong experience working in the not-for-profit sector.

We could not use it for onboarding, did not allow any place for us to keep notes on employees. It was difficult to navigate.

It's easy to use, intuitive and fits well with my organization's needs. It's a strong product that works as it's supposed to.

There was no way to skim through a lesson. All the i's had to be dotted and t's crossed before moving on.

By working with Serenic, IAVI not only acquired a great accounting software package, but forged a solid partnership with great professionals whose mission is to make your work easy and pleasurable.

When we hit a roadblock, Serenic Tech support never fails to quickly offer solutions to our problems.

We only wanted to invest time and resources in one application. We have been very happy with the choice and the way Serenic meets our needs.

I love the dimensions, the multicurrency features, A/P, Bank, G/L AND AwardVision, as well as the great reporting capabilities (using the Cube).

I appreciate the product because it definitely helps me achieve my fundraising goals.

IAVI wanted to run a powerful financial system without needing a dedicated technical support team. IAVI wanted to report in real time and readily close the books on a monthly and quarterly basis.

Also we wanted a system that could work with multiple currencies, didn't require customization, very user friendly, and integrated well with Microsoft products.

When you buy the Serenic Navigator, you become part of a big family of fantastic professionals. Serenic maintains a very personalized relationship with all its clients.

Once set-up, we found many flaws in the system. It did not help us streamline our HR processes at all.

I have done 2 implementation of the software: in 2007 with Action Against Hunger USA and 2015 with International AIDS Vaccine Initiative.

US Dollar

Smartwebs is your all-in-one platform to help you manage your HOA communities with tools that automate accounting, violations, work orders, and more. 

Our cloud-based software lets you wave goodbye to busy manual work and hello to automated workflows and triggers. 

With HOA management and accounting all under one login, you no longer have to use multiple solutions to manage your communities. 

With our Apple & Android apps, you can quickly and easily process violations, work orders, and view architecturals on the go.


LongDescription

File Management

Committee Management

Payment Processing

HOA Violation Enforcement

Document Storage

SMS Messaging

General Ledger

Fee Collection

Bank Reconciliation

Portfolio Management

Communication Management

Member Database

Accounting

Self Service Portal

Property Database

Vendor Management

Client Portal

Inspection Management

Reporting & Statistics

Work Order Management

Billing & Invoicing

Member Communication

Reporting/Analytics

Third-Party Integrations

Maintenance Scheduling

Task Management

Document Management

Email Templates

Financial Reporting

Accounts Payable

Accounts Receivable

Mobile Access

Compliance Management

Electronic Payments

Recurring/Subscription Billing

Application Management

Customizable Reports

Access Controls/Permissions

Activity Tracking

Credit Card Processing

Invoice Management

Transaction History

Customer Database

Environmental Compliance

Process/Workflow Automation

Assessment Management

Contact Management

Audit Trail

Controls Audit

Workflow Management

Activity Dashboard

Data Visualization

Customizable Templates

Expense Tracking

Real-Time Reporting

Customizable Branding

Compliance Tracking

Monitoring

Incident Management

Corrective and Preventive Actions (CAPA)

Archiving & Retention

Template Management

Status Tracking

Financial Management

Income & Balance Sheet

Purchasing & Receiving

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

Smartwebs

In Person

Live Online

Webinars

Documentation

Videos

Canadian Dollar

Nonprofit organizations, educational institutions and government agencies rely on Serenic Software for a reliable fund accounting solution. Their fully integrated suite is accessible in real-time, via their secure web-based system

ShortDescription

Serenic Navigator is part of SylogistMission -- software designed especially for nonprofits, which includes accounting and financial management, ACH support, account schedules, award management, bank reconciliation, document management, budget management, payroll and human resources, reports, analytics, deposits and loans, and field operations.  Our accounting software is tailored to the needs of small to mid-sized nonprofits, especially nongovernmental organizations, faith-based organizations, 

Award-winning Serenic Navigator is built on Microsoft Dynamics 365 Business Central. 

Serenic Navigator includes the functions your nonprofit needs in a single solution, reducing data redundancy associated with disparate systems while improving financial performance visibility, staff productivity and accountability—for users from program managers to the CFO.



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