Square 9 vs PAN Hospitality Suite

RATING:

4.5

(121)

Square 9 has 121 reviews and a rating of 4.46 / 5 stars vs PAN Hospitality Suite which has 13 reviews and a rating of 4.62 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.5 (121)
4.6 (13)
Ease-of-Use
4 / 5
4.5 / 5
Value for Money
4 / 5
4.5 / 5
Customer Support
4.5 / 5
5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
May 15, 2024
December 7, 2020
Pros/Cons
  • Pros

  • Square 9 is the perfect fit for our existing customers already utilizing Bizhub multi-function devices.
  • The ability to access the software and add files, etc is very user friendly. It makes it very easy to train the end user.
  • Cons

  • I don't believe this was ever set up correctly to begin with and now it's a mess to try to figure out what went wrong. 5 months in and we still don't get 80% out of the product.
  • This is a problem for me when I'm processing a large batch of files and need to test a new workflow or process a priority document.
Read all user reviews
  • Pros

  • It's a versatile and complete package with great predefined financial reports to help you keep your finger on the pulse.
  • It's very easy to use and the interface is user friendly. The customer support is very helpful and a solution can always be found.
  • Cons

  • The installation process is somewhat cumbersome but once it is up and running that is not something you need to worry about.
  • Cancelled slashes on a booking does not stand out and becomes too confusing when there are many slashes on a booking.
Read all user reviews
Pricing Range
$
$
$
$
$
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2 Recommendations
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos