All Stripe Billing Reviews

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Koen

Health, Wellness and Fitness, 1 employee

Used less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

Reviewed August 2021

Great tool for online entrepreneurs

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Ani

Verified reviewer

Health, Wellness and Fitness, 1 employee

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2022

My Money

PROS

It's easy to set up products, coupons, pretty much all the choices I need to make my clients experience easy & simple

CONS

Wish they had an app, that would make my job easier to collect my money from one place only.

Reasons for switching to Stripe Billing

Interest mainly and some of my clients didn't like paypal

adonay

Information Technology and Services, 11-50 employees

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

FUNCTIONALITY

5

Reviewed September 2020

The best payment gateway

Mostly great, like I said, the learning curve isn't the shortest, but as they have lots of options (that, after going through that learning curve you'll find they're needed in order to give your customers the best options and support) you'll be able to offer a great service for your clients, no need to get in trouble with clients because of the payment gateway.

PROS

They take privacy in a very serious way. And they know their product is used mostly by developers, so their site has plenty of support, examples forums and every kind of resource that makes it easier for developers to implement payments on any platform. Also, they have options to manage clients and subscriptions that can be billed for in a fixed period of time, give them free trials, etc. Their commissions aren't the cheapest, but I consider they aren't also very expensive. Another thing that we liked is that they keep developing their offer, like accepting payments via convenience stores (currently in beta while i'm writing this review)

CONS

It has a big learning curve. At first it's difficult to get familiar with all the concepts they use for their different parts of the process, I wasn't able to find a simple tutorial on their site (found some in external sites).

Reason for choosing Stripe Billing

Because the registration process was pretty straight forward. We're still considering openpay since it give the options to charge clients and differ they payment on several monthly payments, but it's hard to register a client and go live with them. With Stripe, they asked for lots of data about the user, but, as soon as they're provided, you're ready to go live.

Anonymous

5,001-10,000 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

2

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed December 2022

Low visibility

PROS

You can collect payments quickly and you know it’s secure.

CONS

Fees and high and it’s hard to track customer payments.

Anonymous

11-50 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed September 2020

Simply the Best Subscription Management

Stripe Billing was easy to use overall, simple enough to deploy, and has a wonderful support portal and team to solve any other issues you have!

PROS

I used Stripe to manage Saas recurring billing with a few unique models, and it handled each of them after some integration work. It is a very product/business friendly tool that makes it easy to spin up new SKUs/products, discount dynamically, and analyze your sales. Stripe also integrates masterfully well with other reporting tools. I appreciated the work they put into automatically handling security and authentication as well, as it eased the burden on development.

CONS

Stripe can be hard to implement without at least some domain expertise on the team, and if your model is non-traditional. Doing things like highwater billing or multi-SKU billing on software utilization (seats vs. instances) can be a real challenge, and require coding on your side to roll up the right numbers. However, these are edge cases, and the core product works exactly as described.

Reason for choosing Stripe Billing

Comprehensive product, maturity, ease of integration

DeAnn

Religious Institutions, 11-50 employees

Used monthly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed June 2022

Great Payment Feature

PROS

Stripe is easy to use and set-up in a variety of apps. I can easily intergrade Stripe on registration form or event.

CONS

Unless you pay for a plan, customers can register but can bypass payment; leaving the accounting to follow up with individuals who did not have a Stripe account to collet another form of payment.

Reason for choosing Stripe Billing

Stripe was most cost effective.

Reasons for switching to Stripe Billing

There were issues with PayPal and it was more expensive than Stripe. Plus, we use Wufoo form builder and Stripe is under their company.

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Fabio

Verified reviewer

Entertainment, 1 employee

Used weekly for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

FUNCTIONALITY

5

Reviewed May 2023

Te easiest to use platform

It's the set-and-forget kind of thing, once you set it up the first time, you might as well leave it there and never get back to your dashboard.

PROS

It's extremely user friendly and you can get started in no time, it's unlikely you won't find the UI easy to use and intuitive if you have a little bit of experience. Besides, you can integrate it with just about ANYTHING and that's a huge plus because of the versatility it allows. I don't really use the invoice customisation, but I tested it and it's a breeze.

CONS

Maybe there are not too many payments methods available. I also think that, if you don't have any experience with payment/billing/invoicing platform, the learning curve could be a bit steep.

Reason for choosing Stripe Billing

I actually use another platform as well, so I didn't really have to "choose"!

Bolortuya

Computer Software, 11-50 employees

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2023

Stripe review

PROS

Stripe Billing is an easy convenient way to invoice and track customers with or without having to create a subscription. Also, most of the fields are customizable which allows to add our company flare to it.

CONS

Subscriptions are much harder to manage than they make it seem to be, also if an invoice needs to be amended the due date cannot be kept the same which is a hassle.

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Arjun

Verified reviewer

Computer Software, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed December 2023

Fastest, easiest way to get set up on billing

I've had a great time with the product. It is incredibly convenient to work with through portal and API, and meets most of my business needs, though I wish I could manage some of my paper check payments with it, and that the subscription product wans't trying to upsell me constantly. That said, it's an easy recommendation.

PROS

- incredibly fast to set your business up - API is very direct and flexible for subscriptions, billing, invoices, you name it - very easy to attach metadata and connect back to other platforms - online portal is quite useful

CONS

- too many upsells on the subscription management service - poor at handling partial payments - cannot handle physical payments (check). lockbox feature has been in beta forever.

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Dawn

Verified reviewer

Retail, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2023

"Streamlining Finances: A Quick Review of Stripe Billing"

The stripe platform intuitive interface

PROS

user-friendly interface, robust feature

CONS

I like everything about stripe billing.

Reasons for switching to Stripe Billing

Stripe had a easier platform to utilize

Anonymous

201-500 employees

Used monthly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

3

FUNCTIONALITY

4

Reviewed March 2024

reliable and efficient subscription/billing management system

PROS

- Easy to use and implement for businesses - Excellent customer support - Faster payment processing compared to other platforms - Integrated with the stripe suite of products, hence things "feel" easier

CONS

- Learning curve can be steep initially - Limited customization options without coding knowledge because stripe is a developer-first company

Chika

Computer Software, 1 employee

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2021

Stripe Review

Stripe is a fantastic online-only credit card processor with reasonable processing rates and little hidden fees. Businesses with developers that can create a custom online e-commerce experience would benefit from the free and straightforward API. Businesses with limited technological resources will be forced to pay extra for an e-commerce solution.

PROS

Stripe is very straight forward when it comes to making online payments. Stripe charges a flat fee for accepting online credit card payments. The company has excellent developer tools, predictable flat-rate pricing, advanced reporting tools, integrates properly with Xero accounting software. excellent marketplace tools, exceptional subscription tools, multi-currency support and its ideal for international merchants. Stripe offers secure transactions, easy to use reporting features and consistent service.

CONS

It’s UI could be improved. There isn't a clear breakdown of fees when it comes to volume discounts. There is no automatic tax assistance. This is the most important one for us. Stripe allows you to define tax rates for customers that need to process complex tax scenarios like collecting VAT or GST, but your software team must build out the infrastructure to support appropriate collection. In the future, I hope Stripe improves its built-in tax support.

Reasons for switching to Stripe Billing

I wanted to try out another payment system.

Tina

Health, Wellness and Fitness, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2022

Fantastic Product that DELIVERS!

We have been extremely happy with this product and highly recommend it to anyone new to doing this. Customer support has been very good.

PROS

This was our first time setting up a new business and we were completely clueless as to what we were doing. we scheduled a demo, held video conference call with company rep and she answered every single question and provided additional details we hadn't even considered. We have experienced ZERO problems with this product.

CONS

As it has been our first time using a product such as this, we have nothing to really compare it to. It is a little confusing how the "security holding account" was set up and were told after a certain period of time the percentage of withholding would drop but haven't seen it yet.

Reason for choosing Stripe Billing

Cost, set up flexibility.

Zeeshan

Computer & Network Security, 501-1,000 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2020

Stripe easy integration

We are running Stripe On-Site and Stripe billing in parallel. With Stripe on-site we have good conversion and complete control on recurring transactions we can charge the recurring and apply the discount on run time by running a simple cron whenever we want but with Stripe billing you loose that control and you have to modify the recurring from Stripe dashboard. However Stripe billing provides you better conversion.

PROS

We were using Stripe on-site which increased our conversion rate and had hold on recurring transactions but to compare the difference between on-site and Stripe Billing we integrated the Stripe billing and found that Stripe Billing increased our conversion than the previous Stripe on-site integration. Stripe billing provides built-in dunning management.

CONS

You loose the complete control of recurring transactions and have to use Stripe dashboard to update the recurring transactions.

User Profile

Jake

Verified reviewer

Events Services, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed June 2020

Great for MRR

Overall i'm happy with Stipe Billign and will continue to use it

PROS

We use this mainly for our MRR clients where we can set it up for the customer and forget it. Nice to not have to bill a customer every month.

CONS

I don't like that you cant pro-rate a month of service, this makes it difficult to keep billing dates consistent

Danielle

Mental Health Care, 1 employee

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2022

Stripe for payments - it’s a great product

Excellent product.

PROS

This is a Very easy to use and user friendly. It keeps client information confidential. If it’s berry affordable and a fair price.

CONS

It would great if it were slightly quickly with depositing money into the business account. It typically takes 3 days or 4 if it’s over the weekend.

Reasons for switching to Stripe Billing

More user friendly

Craig

Legal Services, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2019

The best way to collect subscription fees!

I used stripe to handle a high volume of daily subscription charges and could not be happier with my experience!

PROS

Stripe is the most reliable subscription billing service in the game. If you have lots of subscriptions that you need charged / processed, then make sure to use stripe because they will make your processes simple, customized, and most importantly secure

CONS

I do wish that, if and when a credit card does not process through because of human error entering info wrong, all the card would not disappear. This is likely a security measure, however would make the user experience better.

Heather

Mental Health Care, 1 employee

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2022

Stripe makes being a small business owner easy

Overall experience has been very positive.

PROS

I love how easy Stripe is to use. Also, their Capital resource is phenomenal. They allowed me to grow my small. business by offering me multiple small loans with automatic repayments. Super easy to use. Customer service is also pretty good.

CONS

There is nothing that I have found that I dislike about Stripe and I have been using it for almost two years.

Reasons for switching to Stripe Billing

IvyPay did not allow instant payouts.

Ben

Computer Software, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

FUNCTIONALITY

4

Reviewed December 2022

The standard in SaaS subscription management

PROS

Stripe is the most comprehensive payment processing software that is dynamic enough to support most if not all pricing structures.

CONS

Sometimes the UI/UX is not ideal to use on a day to day basis in the dashboard.

Beth

Education Management, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

2

FUNCTIONALITY

5

Reviewed August 2022

Stripe just makes it easy!

PROS

It's easy to set up and integrates with just about everything.

CONS

It's hard to find specific transactions and payments in their User Interface. Filtering and searching are abysmal.

Caryn

Education Management, 10,000+ employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

FUNCTIONALITY

3

Reviewed August 2021

Mostly good, couple of mini issues

PROS

I like that for the most part, I don't have any issues with processing payments.

CONS

No ability to issue partial refunds is a bit frustrating at times.

Teresa

E-Learning, 11-50 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2021

Stripe Quality

Overall experience with Stripe billing has been extremely positive.

PROS

The convenience of Stripe is the absolute best reason to use it. You can plug it in on a website. It eliminates the need to sign up for a swiper. We can send out links and people can pay online.

CONS

The only con with Stripe Billing is it slightly more expensive than other services. Apparently there is a word min for this box, but we seriously do not have any other cons for this product.

robyn

Health, Wellness and Fitness, 1 employee

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed December 2023

Great billing and accounting facility

PROS

ease of use, not too expensive, weekly payments are very helpful too!

CONS

Nothing yet that I've come across, I've been really happy with Stripe!

Victoria

Professional Training & Coaching, 1 employee

Used monthly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

FUNCTIONALITY

4

Reviewed December 2023

Did what I needed it to, but may be better for larger companies utilizing more reporting.

Overall, it was helpful for what I needed; recurring monthly billing.

PROS

Decently easy to set up & use. I like that I can receive daily payouts vs lump sum weekly (though I believe you can set it up that way as well). It connected easily to the other platform I use for recurring monthly billing.

CONS

The dashboard can be a bit hard to navigate. I sometimes struggle to find the report/information I'm searching for & so I waste time. No ones ever a fan of fees, but I understand why they're there. However, it wasn't made abundantly clear what the fee percentage would be when I signed up & I had a hard time finding exactly what that percentage was, as it didn't show up on reports, It only shows the dollar amount deducted. I will admit that I don't have a large company or run many reports & so I usually am just looking at income & payouts.

User Profile

Hayley

Verified reviewer

Mental Health Care, 1 employee

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed February 2023

Stripe Works Well for My Needs

PROS

It's so easy to bill my clients with Stripe. They enter their card info and with one click I can process their payment.

CONS

Stripe did not recognize me as a health care provider at first and it took some customer service back and forth before I was able to process payments with HSA cards.

Showing 1 - 25 of 127 Reviews