We use Tabs for our timekeeping and billing, the Tabs3 Connect is a great feature for attorneys to enter their time on the go. The General Ledger and Accounts Payable software integrate well with each other and with Tabs, so that saves on duplication of work. Practice Master has great features and is a great database for containing the information needed for our clients.

The software is very user friendly, the programs are intuitive and the e-mail bills are a great function! We have been using all the products offered by Tabs3 for over 25 years. The upgrades always have something new and better when they come out.

There just isn't enough time for me to learn all the capabilities of the software.

Tabs3 is a complete fully integrated practice accounting software that includes back office, time and billing, and trust accounting. THE TECHNICAL SUPPORT IS THE BEST.

Having used a competing product for almost 30 years, some of the functions are not intuitive, so there is a bit of a learning curve.

It does what it is supposed to do. I use Tabs3 for billing and for keeping track of my client trust account. It has many useful features and reports.

They had very bad service when it comes to maintenance. The software is not very user-friendly, first of all, so you're likely going to need technical and/or customer support. I've been using it for nearly 10 years, and this is how they treated me: I paid the same price for maintenance for the first three years, and everything was fine. Then they decided it was time to start gouging me. Every year, the price went up. The service I received was exactly the same, but they decided to charge me more and more for it with each passing year. I asked them to please lock me in at a rate, and that I was willing to sign up for a long-term commitment, but they refused, insisting that I pay more with each passing year. Over a 3-year period, the price went up by nearly 100%. Eventually, I terminated my maintenance plan to keep my office costs down. After a year off, I decided to pay for another year of maintenance, hoping to start at a fresh, low rate. But the opposite happened-- they not only quoted me an even higher rate than before, but THEY TOLD ME I WOULD HAVE TO PAY FOR THE PREVIOUS YEAR (the year in which I received no maintenance services) in order to get them to agree to provide me with maintenance again. WOW. Money for nothing. That's not just sleazy, it's unethical.

I've been using Tabs3 for over 16 years. It's by far the BEST accounting/practice management software on the market. I've never had a problem that tech support couldn't fix!

Tabs3 has flawless integration between all the modules - from PracticeMaster to Trust accounting and their tech support is second to none!

If I could fix 1 thing in the software it wold be not having as many exclusive tasks and being able to combine GL entries to match to imported bank transactions.

Everything was exceptional. We were able to download and test the software for our particular needs prior to purchase.

Installation and use of Tabs3 have exceeded our expectations. Attys and staff quickly learned it and like the ability to see a graph of their hours daily. For me, the billing and reporting functions are great. Customer support is accessible, knowledgeable and a big help. Also, the Help query gives lots of good documentation and tips. We installed easily, ran into some snags in first month but were quickly addressed with help from customer support.

So far we haven't hit an obstacle with use of the software or getting information from it. Much more information and reporting available for us still to explore.

I like working with my representative and how all programs are integrated for ease of use and efficiency.

Like anything, it took a little while to get used to a new program.

I chose TABS and TAS for our firm in 1999 and have recommended it to several other law forms, all of whom use it. I is so much easier to read the transactions and statements than the previous program. The updates have all been helpful and easy to install and integrate. I wouldn't use anything else!

The integration between trust accounts and TABS is great!

The write off component is confusing... on the transaction sheet the ending totals are off due to a write off

I was intimidated and nervous for the change. After going over the program with another office who recommended Tabs3 I was able to see how everything connected for day-to-day transactions and felt less intimidated.

At first I was intimidated by the thought of using another software program but once we switched it became user friendly.

We manually entered all our clients as our previously software did not allow us to move information over.

I love tabs3

I love the integration between Tabs, Trust A/P and General Ledger. It is seamless.

We could always use a way to be able to print pre-bills that don't include old matters without having to go through a database of 2500 clients to remove those old matters.

I have been using it for many, ok 30+ years and I love it.

It is easy to use, flawless in my opinion for what our firm needs it for.

Not sure I can think of anything that I would change. There are updates to keep on top of new things which I like.

I've been using TABS3 software since about 1998. Having TABS3 Software and its integrated software modules make billing, case management, accounts payable, GL and trust accounting a breeze. TABS3 software bills are easy for clients to read making it easier for them to pay. It's easy to maneuver in, make changes on a draft basis and the like. Pulling information from TABS3 software for analytics makes my job easier to determine timekeeper production, fields of practice viability, and financial progress. And bank reconciliations - nice! PracticeMaster manages information at-a-glance - no more pulling paper files or going to other programs to find it. TABS3 software is one of our most valuable tools.

All STI products are integrated. They are user-friendly.

Report Writer: Unless you have a computer programmer on staff or know someone who is intimately familiar with Report Writer, Report Writer is not worth the trouble because you'll never figure it out. Quirky things that cause problems: A. You can't give discounts on bills unless your current fees billed supports that amount of discount. Discounts are given on an overall basis, not just on the current fees billed. B. AP module leaves you hanging in TABS3 cost entry; it doesn't cycle back to AP so you can write more checks. C. Refunds where no money is involved can go over to GL as if money was involved - need to be on your toes to delete that immediately.

The robust billing features in Tabs3 are second to none. Tabs3 allows you to pro-actively set up every client matter in accord with its unique requirements. The feature offering is so rich that it starts you thinking of scenarios you had not considered. A little difficult to penetrate at the start but the customer services by phone is exceptional and a refreshing retro to the plethora of chat models that do not hold a candle to phone support that picks up quickly and solves every issue you throw at them. But soon you know the program so well, you're calling support only infrequently..

Some features can feel a little clunky. But not a big issue.

Its robust billing system. Technical support is always great (+10 points for them).

There are a lot of annoying features that make it not very user friendly at times such as: Reminder for Backups and especially the Tabs3 verification Lists. those are the two main things I dislike about the software. But PLEASE PLEASE PLEASE prioritize removing the verification lists popup from Tabs3. I provided some further feedback about other requested features in a prior survey, and i have emailed them to the wishlist email. A follow up would be nice, or something just letting the client know hey we're actually taking a look at this, although we don't know if and when it is getting rolled out, or a hey this a great idea! our engineers are taking a look at it to try to implement soon.... Rather than an automated message.

With all of their products integrated, as well as integration with third party products, it has reduced errors by reducing the number of points of data entry, particularly when one otherwise would have to enter data into multiple points. Not only does it save staff time, but it saves the lawyers time as well because there are less places to verify correct data entry.

The best part of this software is how in depth you can go to customize it, particularly PracticeMaster (the law practice management piece of software). However, what is really the icing on the cake is that you can keep it as simple as you want, making it easy to begin using on Day 1.

The deeper you go into customization, the more difficult it gets to 'program' it, so to speak. That said, they have knowledge base articles for nearly everything it seems, all of which do a good job walking you through what you want to do. And when that doesn't work, customer support has always been extremely helpful, prompt, and easy to work with.

I really like the software because I can pull time and expenses quickly. I had another firm ask how come I can quickly get the information needed out of my system. I recommended this software to them and sent them your information.

It captures cost and fees in one easy to use program

The software does not allow the AP system to populate name and address from Tabs3 to issue client settlement checks. Class action firms represent many clients in the same case. When a case settles I have to print client name and address then type the same information into the AP program to issue checks. Being a class action firm we do not bill clients for fees and cost. I need the capability to bill and track cost to individual partners in the firm who then pays for the cost. This billing needs to be on a percentage basis.

It is very difficult to navigate and hard to learn if you are not trained well, and especially if you do not have significant bookkeeping experience. Would not recommend this to anyone.

It does seem to have lots of features and capabilities. However, many of them are not easily found, or require too many steps to be efficient.

It is not at all intuitive. Instead of one platform/dashboard (as in a program like CosmoLex), there are multiple programs for different functions. Sometimes, to complete a single transaction you have to use two or even three of the programs. It's nearly impossible to find a comprehensive client report with a top-down view of the client's status. There seem to be lots of unnecessary steps added to very basic requests. The whole program has an outdated, unaesthetic appearance.

We use all the modules of the TABS3 software. Because all the modules are integrated transaction data passes seamlessly between them eliminating any duplicate entry and ensuring all the firm's data is up to date, accurate and consistent across all business functions. Complete accurate business transaction data in turn allows the firm to make timely and productive business decisions.

The full integrated functionality. We use all the modules PM, TABS, APS, GLS and TAS. All of the modules work together and there are no interfaces that have have to be maintained or adjusted for with new releases of multiple products.

It s very feature rich and I am not sure we are using all of its capabilities to their full advantage but operating the business comes first.

We get numbers for profitability reports. Can run reports for daily cash receipts. Overall, we can get billing out quickly and have reports as needed.

So user friendly! Like that all modules are connected. It saves so much time - enter once and it's linked to other modules/reports. Reports can be set up for our specific needs.

That if a final statement is undone for corrections you cannot use the same statement number when printed again.

Ease of use. Excellent support. Very Fast database program.

Nothing to not like about this program. I think that it is a great value.

The billing system works well. We have used this program for more than ten years and have been happy with it. However, we now have all of our documents in the cloud, and therefore tried to convert to their cloud version. They won't allow you to do that unfortunately without also buying their management software, which is really of no use to us. It's too bad because we do like the program and would recommend it to someone who is not interested in having the convenience of mobile connectivity.

We are having leave because we cannot use the cloud billing without having to also buy a bunch of pork that we just don't want or need. They should allow you to just use the billing system online without forcing you to also buy their practice software.

The largest problem we have been able to solve using Tabs3 is being able to apply our numerous client billing guidelines against all fee entries as they are being entered by the timekeepers into PracticeMaster.

I like the seamless integration and the cost.

The learning curve was much greater than expected. We had a week of onsite training after installation, and it was nowhere near enough. We ultimately had a weekly, sometimes daily, telephone conference with Tabs3 support and after four months of that, we finally had a good grasp on the terminology to be able to function within the program and make it work for us.

Very positive. Support is exceptional and I appreciate the account managers you provide. They are very experienced and patient.

Cross links between Tabs, Pm and Trust Accounting. Ease of use and understanding.

There is nothing I can think of at the moment.

This software really is a truly full-featured piece of software that allows users to do pretty much everything they need to do in practice.

Far too complex to be truly useful in a real-life setting. The learning curve for this software is weeks rather than hours, as it is for other legal billing software. With all the available settings and the complex way this software handles adding clients, matters, timekeepers and billing rates, it typically takes new users at least a week to gain even rudimentary skills to use the software--this is impractical is a real-world legal environment--employees need to be up to speed with billing capabilities within a few hours of beginning work, not a few weeks.

I've had a great experience with TABS, our firm has been using this software since 1993.

It is very user friendly and most always the information you need is quickly accessed, if not right at your fingertips.

I prefer the ease of the classic view, but all the features in the standard view - can't have them both.

I have been working with TABS 3 for over 10 years including the Accounts Receivable, General Ledger and Trust add on. I haven't used Practice Master yet, but hope to soon. The software is very easy to use and has a lot of flexibility. I rarely need technical support because of the stability of the product but when I do, the support is excellent. I would recommend these products to any small to medium sized law firm.

The flexibility in billing. Each of our attorneys like their statements a little different, and TABS is able to accommodate everyone.

I do not like the way Contacts integrates with the Client input. We have multiple matters under the same client each with a different billing person/address and sometimes this poses a problem.