Ease of use and accuracy of making supplier payments. Streamlining the process and saving time.

The only thing I least like about telleroo is there is no search function on the hills section.

Overall, the software is fast, glitch-free and the customer support is excellent. I believe for the last 2 years, my issues have been resolved within hours, which is highly appreciated because of the sensitive nature of the job that the platform handles.

It integrates with Xero quite well. We can process one-off, batch, payroll, AP and other types of payments. It can also work well with manual integration for example with QuickBooks.

It does not integrate with QuickBooks. Also, it could improve a little bit when it comes to Xero integration. For example, when we modify a pay-run on Telleroo, it should automatically modify it in Xero.

Removes the risk of typo's when making payments, and the ability to pay batches, as not all online Banking enables this for the numbers of transations or total batch values

Easy to use, fabulous customer support, great linking to Xero

Would be helpful if we could 'name' batches so we can identify better the batch when looking for a particular transaction

Very good, very simple and convenient. l

Ease of use and how simple it was to get clients to use it

I dont have any issues yet. all issues were resolved with support. Perhaps integration with brightpay would be useful. Clients cant pay bills via telleroo they need to log into xero

I had a good experience using this platform for the past 3 months.

The authorisation process as this is different from the payroll approval.

the csv file data is limited to names account details and amounts

Fantastic would thoroughly recommend it.

Telleroo is so easy to use - either automating with payroll or accounting software or a quick and easy upload. Saves a lot of time making individual payments and reconciling - also removes the "fear" of manually making bank payments - eg paying the to wrong person.

None - maybe only payroll manual uploads - it would be nice it it was a direct API

It integrates with Xero allowing us to seamlessly finish payroll or a supplier run and push this through to payment with Telleroo

The support is great and Telleroo have been able to add new features that we've asked for.

Allowed for growth in my firm with the easy addition of a new service. Peace of mind that we can do a great job with this tool.

Does exactly what you need it to. Plenty of security features to avoid you paying the wrong person or duplicating. Clients love security of not giving access to the current account and bookkeepers love the ease of setting up the payments compared with other banks.

Any suggestions I have made have been carried out. The team are very responsive.

We love it, it's changed our ability to support our clients and the level of involvement we feel in how the product has developed has forged a great relationship with the company also.

Integration Ease of Use Problem Solving by Support Team Input in development

Very few areas of improvement, the odd quality of life update to some processes.

We have been using Telleroo for a couple of years now and it has made a huge difference to our internal processes as well as our clients. The latest features have been a huge help and would recommend the platform to anyone who is looking for a great automated payment system!

Would love an accountant dashboard for a client overview.

Ease of use and cost are the main Pro's. Telleroo's help team have also always been easy to contact online and you talk to some very quickly.

I use Telleroo every day to pay customers and I can't think of anything negative to say.

All our wage payments are now down to a click of a button with Telleroo. We will never go back to the conventional method of paying staff via a BACS process.

The software is highly reliable and the customer service is top-notch. We have been using this service for over 18 months and not once have our payments been missed or delayed.

We have not come across any features on this software that have impeded our business operations.

Very positive. We have been using it for 2 years without any issues.

Very easy to use, intuitive design. The team is also very responsive. We have been growing quite fast, and we wanted a system to accommodate that growth.

Not hugely important, but we would like some more sophisticated reporting.

Amazing

I honestly think Telleroo has been our greatest software addition of this decade so far. It is just brilliant, simple to use, quick to onboard and has saved our clients huge amounts of time when paying employees and thereby saving money and guaranteeing accuracy in payments.The support from Telleroo themselves is also fantastic. THANK YOU

There genuinely aren't any - this software is brilliant. You might quibble over pricing but to be fair, weigh it up over time spent manually running payments and the potential for inaccuracy, and Telleroo far outweighs any cost consideration.

Revolutionised the way we supported our clients with AP and business payments in general

Very little cons, particularly when considering the very exciting product roadmap. I'd love to see better integrations with PayFit.

Quick processing of payments

The software helped me save time in processing individual payments

The intergration was smooth and the software is easy to use

How easy it makes it to make payments online and the approval process that comes with this.

You can't make foreign currency payments.

Paying employees was previously time consuming for the employer who dreaded the end of the monthNow so Quick and Easy

Integration very quick and easy, so quick and easy for the monthly payments for the employer

There is nothing I dislike about Telleroo, they are quick to solve any issues