All Tipalti Reviews

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Steven

Verified reviewer

Internet, 51-200 employees

Used daily for less than 12 months

Review Source: GetApp

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed August 2016

Great Payment Solution

We have a very complicated payout setup that used to take up to 5 days per month to complete. After integrating with Tipalti we've been able to reduce that to 1 day a month and significantly increase the accuracy and timeliness of payouts. The functionality provided relative to the cost is a steal. While we'd love to see more customization, they're working hard to release new features and we've been very pleased with the relationship so far.

PROS

-Fairly easy to setup and integrate -Affordable -Good customer support -Visibility for vendors

CONS

-Could allow for more customization -UI is a little antiquated but works

Jill

Biotechnology, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2021

International Payments Made Easy

Tipalti's implementation and support teams have been great throughout. We have realized cost savings in both personnel costs and foreign transaction fees. Tipalti has put our finance department one step closer to our goal of operational excellence.

PROS

We love the user friendly interface and the ease of navigating around the system. Tipalti makes it easy to quickly view status of payments and invoices. Having one payment run for international and domestic payments reduces time and costs. It is fantastic having a completely paperless payable process!

CONS

The OCR feature is just Ok. There is still a thorough invoice review by our internal accounting team. I have noticed over time that it is getting smarter. During implementation, registering vendors on the software was more work than anticipated, but we appreciate the fact that electronic validation of W-9s helps minimize work for our staff now.

Reason for choosing Tipalti

International payments and was the most user friendly

Vendor Response

Hi Jill, Your positive and thorough review is so uplifting! Thank you for rating Tipalti a 10/10. It sounds like we have a little more to improve with the OCR technology, but also it's great to know that you're seeing improvements since you first started using Tipalti. We hope to continue making improvements to stay a perfect 10 for your team's workflow.

Replied June 2021

Mattias

Information Technology and Services, 201-500 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

2

FUNCTIONALITY

3

Reviewed June 2021

Neo4j

- Good approval system for vendor bills. - Implementation process was not "top-class", delivery of answers to questions and issues was promised a specific date but was rarely delivered accordingly.

PROS

Approval functionality for users, both in a email and in app.

CONS

Users can see and access historical bills for same vendor when approving via email. No VAT or GST functionality between Tipalti and Intacct. Not able to have attachment for credit memos sync from Tipalti to Intacct.

Reasons for switching to Tipalti

We wanted one global system to automate our vendor bill approval process

Vendor Response

Thanks for your review Mattias. We are working on improvements for VAT support with integration to Intacct. We look forward to our continued partnership with you with a dedicated customer success manager and support teams for your global payables operations.

Replied June 2021

Lisa

Venture Capital & Private Equity, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed October 2022

Software selection proves a success

Overall, we are thrilled with selecting the right product for our business case. The staff are extremely helpful and flexible in ensuring it can meet our requirements with some tailoring as required.

PROS

The ability to process invoices from time of receipt to actual payment. Ability to handle multi-entity as well as handling of invoice management for a HNW individual.

CONS

UI not always that strong - could use some improvements in the structure of the tool and the user interface.

Reason for choosing Tipalti

Yokoy doesn´t offer payment capabilities. Business Central just a bit heavy and not in line with our company size.

Reasons for switching to Tipalti

Not scalable

Azizah

Verified reviewer

Telecommunications, 5,001-10,000 employees

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

FUNCTIONALITY

4

Reviewed September 2022

E2E payment solutions

PROS

CSV-based transaction files provide more distinguished adaptability. Our licensing software generates fees that may be simply formatted to coordinate with the transaction file's specifications. Tipalti has lessened the time it takes to collect and disperse quarterly royalties from days to hours.

CONS

Among my complaints is that it is impossible to notify the approver that a rejected approval claim has been submitted. It might be helpful if invoices could be added to a pending payment order so customer can see the progress easily.

Reasons for switching to Tipalti

Tipalti has a subscription payment feature that useful to our system.

Valter

Entertainment, 11-50 employees

Used weekly for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2020

Tipalti as a pristine gateway

Overall, the software and business is exceeding expectations and can be a value to any company in e-commerce or other financial obligation settlement needs.

PROS

The streamlined and ergonomic interface, together with global reach and end-user CRMs, make the payment obligations such an easy task, it's pratically effortless.

CONS

Ocassional payments stuck with less calrity on the reasoning.

Reason for choosing Tipalti

The caring onboarding team and value of te product, as well as reliablity.

Reasons for switching to Tipalti

Ease of use, global reach, transparency in reports and accountancy related aspects.

Anonymous

201-500 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed November 2020

Great solution for our needs!

My experience was just as I expected. it was easy to handle and to extract data from. it simplifies the procurement process for us as a cross global organisation and we can use one platform and get rid of the ticketing system which is not so easy to handle and to follow.

PROS

What I like the most in this app that it simplifying the process of procurement for us and it is such an intuitive app to work with.

CONS

For my opinion the issue is not the SW itself is it to educate the other departments that needs to use this app and transfer all the data there. the integration with other apps in our orgnization were great and run smoothly.

Reasons for switching to Tipalti

We wanted something that can be easier to handle a lot of info and process cross global.

Shahar

Gambling & Casinos, 501-1,000 employees

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed November 2020

Approve E2E Solution

PROS

Approve provides a quick integratetion solution that covers the mains procurement requirements, it helps us as a grown company to formalize our procurement process, provide online visibility of the requests, budget, and status easily in one place. Great product with a great team that cares for the customer requests and understand the needs that can improve Approve - can't wait for the new functions!

CONS

Waiting for Invoice integration solutions, this will be awesome

Reason for choosing Tipalti

Provide a quick solution to the major of our needs and match price

Daysi Aileen

Verified reviewer

Sports, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2022

Tipalti AP Solution Review

Overall, it's been a great experience. It's easy to use, the implementation process was all good and going through the platform is very smooth and user friendly. It has QBO integration, which facilitates the coding in our accounting system, saving us a lot of time.

PROS

It's very user friendly, and gives you control of everything that goes on. As well is very easy to generate reports and the support team is very responsive and helpful.

CONS

There's some minimum for payments to specific countries that is kind of a limitation for the staff we have there which lead us to use other platforms. The 1099s have to be processed manually when working on the end of year filing.

Reason for choosing Tipalti

Good for the price.

Reasons for switching to Tipalti

Looking for a more extend solution that would allow to integrate with QBO

Ahmet Yakup

Marketing and Advertising, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed September 2022

Useful App

PROS

it really helped me in my sales work. I saw its effect in my account works. I'm sure users will be satisfied.

CONS

Except for a few minor mistakes, I just found the customer service flawed, other than that it was a good experience.

David

Internet, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2020

Great Product & Service

using tipalti has solved the administrative burden of managing payees and their payment info, allows for easy process of payments, additional users (account managers) have access and can easily understand and provide support to payees (including information on payments - paid or pending) without needing to connect account managers to company's accounting software (which is more complicated to use)

PROS

ease of use, manages supplier payments in logical and comprehensive way - allowing to see current status and allows for payment planning, streamlines invoice approval process for payees, reduces significantly administrative effort to manage payee bank info (and tax-related docs), simple and easy process to issue payments

CONS

some additional flexibility on managing customization of payments and ability to see in single view the unpaid balance of payees

Phan

Health, Wellness and Fitness, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed May 2021

TIPALTI is my time saver

TIPALTI has saved a lots of my time on processing the payment on invoices

PROS

I like the Automation how Tipalti read and memorize invoices and putting it to the appropriate Payee, portal, and also I love the Paperless idea.

CONS

I wish Tipalti able to sync the PDF file along with the bill over to NetSuite

Reasons for switching to Tipalti

to up-grade the Payable system, save an environment on paperless.

Vendor Response

Hi Phan! Thank you for leaving us such a positive review! We are thrilled to hear that we've helped you to save time on processing invoice payments. That's our goal!

Replied June 2021

Peleg

Financial Services, 1,001-5,000 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2020

Great product - huge time saver!

First and foremost - it helped us decrease request processing time and remove hundreds of email threads per month. That alone is a worthwhile reason (bureaucracy is a speedbump for businesses). It also gave us a window to look into vendor performance and spend patterns - which help us make the processes more efficient. All in all - great product. needs a little adjustment for full automation but will highly recommend!

PROS

The product is very easy to use, and the integration was very easy (including great help from the team!). It features a centralized and searchable vendor portal for all vendor data in an easy-to-use interface, and completes it with an automated vendor on-boarding process - which makes life super easy. The product also allows me to easily set up standardized PR and PO processes to streamline the end-to-end procurement cycle, which is a huge help.

CONS

The feature I lacked most was automated file uploading. Currently, you have to manually upload files into the system each time. However, I've discussed with the team and they are working on it so very hopeful!

Diana

Verified reviewer

Marketing and Advertising, 2-10 employees

Used daily for less than 6 months

Review Source: GetApp
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed December 2018

Great tool to make multiple payments

PROS

I've used Tipalti for the last three months. It's straightforward to manage and has allowed me to pay hundreds of new contractors located in different part of the world allowing them to choose between multiple payments methods for a reasonable fee. I love that contractors can create their own account by filling out their personal, tax and bank information, I can customize the app for them to receive notifications of the status of their payments. The invoice feature is one of the most valuable to me and has allowed me to streamline the process. Customer support is excellent.

CONS

The only problems I have is that fee contractors needed to make several attempts to sign in and register in the platform for the first time; also the system does not prevent them from uploading the same invoice more than once. I would like to have the feature to create contractors massively; customer support helps me with this.

Faina

Financial Services, 51-200 employees

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed May 2021

Safe , secure and efficient way to process payables

I like Tipalti very much. Easy to use. Secure and efficient processing of large payments, paperless process is very good, allows access to many different approvers

PROS

safety, efficiency, paperless processing, secure processing of large payments

CONS

Processing and approving payments require few steps but program does not tell you that you still have few steps to complete.

Reason for choosing Tipalti

User friendly

Reasons for switching to Tipalti

Secure and efficient processing of large payments and paperless process

Vendor Response

Hi Faina, Thank you for giving Tipalti such a strong and positive review! Safety and security are a value that we really do emphasize in addition to Tipalti's ease of use and payment capabilities, so it's very wonderful to hear that you found the product valuable and effective in each of these categories.

Replied June 2021

Roger

Real Estate, 51-200 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY