Overall experience with Divipay is very good. The expenses are very well integrated with my Accounts Payable software.

It is very important for me to attach invoices to all expenses. What I like most with Divipay is, the users of the card have to attach the invoice themselves by simply taking photos. It also has the ability for the users to put the description, account to use, category to use, and project to use. All I do as an Accountant is to check whether the accounts used are correct.

My only concern with the product is the top up that I think is very late to come. I asked that a top up of $5k be transferred to our account when the balance goes below $7,500. I would like the topped up amount to be transferred as soon as possible as there is a reason why it is needed that badly.

Divipay has helped us move away from laborious expense claims that employees had to manually fill in. We are saving time and employees are satisfied now that they do not need to spend their own money and wait for us to pay them back.

The feature I like most is direct integration with third party accounting software. It makes reconciliation of the card so quick and easy, and no time is spent on importing transactions and coding them. It is all sent through the Divipay system

I would appreciate slightly better filtering of the transaction listing

The system is a good idea and the integration with QBO is good, but if there is no support, the software is constantly crashing, and no one is available outside of hours to help correct the issues, then it's just not good enough.

Integration with our finance software was the only feature that we found good.

Please note, we have left this software and have our subscription only open while we finalise data for financial audit. We have moved to another program. Lack of support, response times poor, no support available outside of business hours, lack of understanding about issues being experienced, cost.

Overall, Willyama has had a positive experience using the Divipay application. With multiple staff travelling across a geographical environment as large as that encompassing Moscow to Lisbon, Copenhagen to Monaco, every working week, access to the account keeping, cash provision and proof of purchase services provided by Divipay is why WIllyama continues to be a customer.

The ease of account setting in Divipay is a real plus. So too is the ability to account to government and tax-payers what expenses we, as a private company undertaking work for government, have accrued. Proof of expense is a relatively seamless process with Divipay

The software has shortcomings. Firstly, it is not yet optimised for use on a standard mobile phone screen. Characters limitations are a problem. Secondly, downloading and reconciling accounts requires some double-handling in terms of editing downloaded products. Finally, the delays in funds transfer - in one instance, six working days - to active accounts can be a problem. But, these short-comings can be worked around and the myriad advantages of using Divipay is why Willyama continues to be a customer.

It’s just the best! You’re able to pay at stores, you can have a max per card so you get notified each time some subscriptions try to charge more and you can easily delete cards that are not relevant anymore. Customer support is amazing too, they help straight away! Thank you

Not all softwares accept pre paid cards such as divipay so sometime is a bit painful to find a solution around that.

Quicker month end processes with availability of receipts and coding on the run. Immediate issuing of virtual cards upon request. Integration with Xero is time saving.

Integration with Xero is awesome and saves so much time. Ability to capture receipts for staff card purchases and have them immediately accessible to finance staff is priceless.

Teething issues with the introduction of bill payments have been ongoing. However, we trust that these will be sorted soon. As a heavily audited company, we need to see improvement in audit trail availability for approval workflow of previously paid transactions.

DiviPay has been a time saver for our business and integrates very efficiently with Xero. The company is always looking at ways to improve the product.

I like that the system prompts users to complete all the required information on their transaction and that everything synchs automatically with our accounting software, including receipts.

We did have questions as we were implementing the software but support is always very quick to respond with straight forward advice. It can be quite expensive if you have a lot of users. Cost is based on the number of users. Cards can only be stored in the Apple Wallet if you have security activated on your phone.

Would recommend DiviPay to other businesses looking for a spend management solution.

Divipay is super quick and easy to implement. We put in to our business within a few days, and were benefiting within the week.

Maybe the customer support can be a little delayed (not live) but in general it is very good.

Has given us the ability to allow staff to make purchases without worrying about them overspending.

Being able to issue and remove cards to staff at the click of a button, and being able create cards for subscriptions that we can then cancel if we don't want that subscription anymore. The support team are always on hand to help with any questions and open to feedback.

For what we use the software for, there isn't anything it doesn't do that we need.

Very good

It's very simple, easy to use, both as an admin or end user

Only suggestion - not easy to integrate with Xero if you are using it to pay an AP bill

DiviPay is very easy to use for administrators and card user. We found it very easy to set up everything ourselves and also integrate DiviPay with our accounting software XERO. Easily adding new credit cards, deleting users/cards and managing spend budgets, as well as uploading receipts by the credit card user at the time of the transaction are the best features. Whenever there was a hitch with something, or a query about a feature, we received a response from customer support in no time. Customer service is outstanding.

- We have some customised account codes that are coded as GST free expenses / BAS excluded in our accounting software XERO, but it is not possible to code account codes in DiviPay as 'GST free / BAS excluded'. - Transactions in DiviPay cannot be matched against bills in Xero

Not bad

Easy layout , Good filter function, Low balance reminders

Ok 2 suggestions 1 Make the individual receipts be able to straight downloaded on the record. 2 If there is a message function that makes each record be able to send reminds to individuals about there spendings (optionally), would be much easier for manage.

Excellent experience, easy, good support.

simple to use in Apple Wallet. Spend the money, take a photo of the reciept and upload it. DiviPay automatically integrates with our MYOB AP. Our drivers are always on the road so use it for accomodation, fuel, meals etc. We have had situations where there budget will be exceeded so i just top it up in about 1 min and they are good to go for 1 off expense or to cover a long trip. Our accounts team love it... best i have ever seen

No negatives. For us with MYOB it works flawlessly.

Excellent. It saves me so much time as the CFO, and I'm looking forward to using the budget features with more rigour once we have a detailed budget done for next financial year

Super ease to use product with a great interface. Very quick to roll out. Having a unique card for each user saves us dozens of hours chasing for receipts as it does it automatically. We've now started using Bills which is great. So much so that we now use DiviPay as the default for paying bills, unless the bill needs a bank transfer. Subscriptions is also great for us as we have circa 30 subscriptions that runs into 6 figures of cost per year. Customer support is incredibly fast, accurate, and probably the best I've experienced of any product I've ever used.

I'm looking forward to reimbursements on mobile, and when they roll out Xero tracking categories for Subscriptions being pushed from DiviPay to Xero

The time saving benefits at end of month for receipt reconciliation has dropped by 80% since we started using DiviPay

Easy to use and also easy to train other, less tech savvy, staff on!

Nothing at all, however, if there was one annoying thing it would be that I couldn't add the divipay cards to the cheaper smartphones for our disability support workers mobiles.

Excellent

Ease of providing staff with a card to pay for business expenses

It doesnt always work. For some reason some online subscriptions wont accept divi cards

The ease of use when adding subscription service products like office software is very helpful. Xero integration makes everything a bit smoother. Adding users is simple and easy for even the non-tech savvy user.

It would be nice to have a simple pay as you go feature for intermittent users. Some accounts don't accept a pre-pay card. A fix for this would be helpful. Or a pay per use function for very low use accounts.

Convenient!

Getting everyone their freedom for their expenses while allowing the company to monitor this makes the operational process easier for team.

None so far. As I've mentioned: Getting everyone their freedom for their expenses while allowing the company to monitor this makes the operational process easier for team.

Makes life easier

Integration with Xero and how easily it allows me to reconcile expenses

In the early days was quite clunky, seems to work fine now.

The digital cards have saved us a lot of headaches and reduced our expenses a fair bit. We were previously using Amex. Overall it has been a very positive experience.

Extremely easy to use and the set-up was almost non-existent (most likely thanks to your in-app onboarding)

The cards aren't compatible with some of our big-name vendors e.g Google, Data Dog, Ngrok, Heroku

Easy to use and control of spending.

Ease of use. Keeps track of spending.

Did not dislike any component of software.

Very poor. We tried to support the business for as long as we could.

The concept is great, execution by DiviPay is poor

The budget concept was confusing for our team and often led to payment issues. the integration with Xero misreported the actual balance of the account, instead it reported the budget amount. The cards often wouldn't work and were inreliable.

A great simple way of managing staff expense cards

The innovative use of virtual cards and expense management all online is great to use

The virtual card not being accepted by some merchants is a problem eg car hire, hotels.

I love it and has helped my team save time for expense claims. Our overall staff who use it love it as well.

The ease of use and adoption from staff.

Expense reimbursement is only on the desktop version at the moment

Removes a lot of hassle between our operations, payroll and accounts teams. Increased accuracy and reduced effort for coding expenses.

Removes a lot of paperwork/double entry and cross referencing accounts and receipts when it comes to expense management. Greater control and security for card purchases.

Limited accounting software integrations, although I’m sure that will build over time.