We use TruDigital for Help Desk Sinage in three different locations. Its great and easy to use. Customer support has always been 100%

Customer support has always been great and very quick to reply with a solution.

When your managing your playlist theres no thumbnail image of that slide. You have to click on preview to see whats on the specific slide. I have summited a feature request (my First), lets see if they add it to the next version.

Have the ability to message our customers digitally with various messages is great. With a core gambling business and secondary restaurant and bar businesses truDigital allows us flexibility and creativity in our messages for wagering, food & beverage, and other, must know, messages.

The software is easy to use and the dashboard is intuitive and easy to navigate

at times we have issues with the deployment of new assets. We often change slide shows weekly and monthly and have, from time to time, had issues with the update of playlists in new collateral deployment across our estate of 14 locations.

I use this tool to convey information to staff at a software engineering company. It's a fun addition to the company. Overall, truDigital is a great tool for a creative purpose. There are a lot of features to get you started but there is a need for software improvement and design update.

There are many templates available so if you don't want to create any of your own, you don't have to. There are extra features available such as weather and traffic. You can choose the length of time that each slide is to appear in the slideshow. It also has a calendar function so you can choose when the slide is to begin appearing and stop appearing. You can preview slides and the slideshow without having to verify their appearance on the presentation monitor. If you want, you can create your own content and import it as images to use. You can create folders to organize slides.

In the beginning of using the program, it was not intuitive. I've learned to use it overtime but it was definitely frustrating to figure out at first. The connection is really slow and content loads slowly - unlike any other site I use. Some of the styles on the templates are outdated. You can't customize the size of the text or picture boxes which leaves a lot of unused space. Because of those reasons, I'm not a huge fan of their templates and often make my own in PowerPoint and import them. I don't like that you can't see the font type or color before implementing it.

Message scheduling through slipstream function

I wish we were able to transfer files large than just 100MB. I know 100MB is a lot of information, but is relatively small when you consider video.

Our terminals are getting up to date weather, traffic and transport news with RSS feeds.

The customizable templates such as Corkboards and HTML 5 Templates are a must have in our industry. The plug and play device is easy to set up and building playlists is fun and easy to learn.

Need more apps/options for News and Maps.

This software was easy to set up with the help of customer service. Easy to use. Easily customizable formats.

A little slow when opening a file. But it could be just our computer.

Overall I've really enjoyed the experience with TruDigital Signage. Their customer service is quick and efficient for most things I've had to bring to them, and they are always friendly! The product provides our company with exactly what we need it to and we are very grateful for our service.

The ability to share content across location utilizing one program.

It has a lot of glitches, and will randomly slow down/stop working properly at times.

truDigital is so incredibly user friendly and allows me to seamlessly manage 8 devices across 7 locations so easy. Adjusting creative, order, time displayed, and importing/exporting are very fluid processes.

There's no way to integrate live content such as news, stock tickers, etc. That's a wonderful bonus adage, but certainly not a knock on truDigital overall or the devices used.

It’s good to display basic info but it doesn’t like having a large message displayed.

Basic and simple to use. Good for smaller & simpler playlists.

Sometimes difficult with working with videos in playlists. Transitions are pixelated and not smooth.

I support many products for my company and truDigital is hands down the easiest thing I maintain. I've yet to run into an issue that I wasn't able to track down quickly due to the straight-forward interface. On the rare occasion that I have ran into an issue I couldn't resolve on my own, the truDigital online support team has been able to help within literally seconds every single time. Honestly, 10/10!

The title says it all, the implementation was pretty much completely hands off, we received fantastic training and the online support is by far the best I've ever experience with any product.

The only thing that mildly stands out would be the lack of hands-on administration. Being able to disable/delete user accounts could be of some value, however, it has not been an issue due to the rapid response we receive from the truDigital support team.

The benefits we received from this software were broad. We placed our system in a historical museum on our campus. This allowed us to showcase relevant content throughout the school year. When we knew certain groups would be on campus, we could feature content that would be relevant to them. Aside from sharing content we also used our system to spread awareness of events that were going on at the University. Lastly, our system provided us another medium to showcase the video productions that we created throughout the year. We showcase these videos at events and on social media, and our signage system provided us another unique way to showcase these projects that we are proud of. Overall the system has allowed us to produce and display timely and relevant content to a variety of audiences on our campus.

TruDigital provides a great total package. We love the cloud-based management that allows users to update content from any computer either on site or virtually. Also, the personable nature of TruDigital stands out. Our sales rep has remained in contact with us well over a year after we purchased our system. She has been a great resource for questions and ideas throughout our process. Aside from our sales rep, the support staff is excellent. Whenever we email over an issue we receive a personalized detailed response with screenshots and instructions within the hour. Overall both quality of the system and the personal nature of TruDigital stand out as what we like best about the software.

At times it feels like the templates are somewhat limited. Having our system for over a year I would have liked to see more change and innovation in relation to the themes. They have changed some but I still believe there is room for improvement and creativity around developing new theme designs and features for consumers. Sometimes users do not know what they want, so you have to develop it for them. I would encourage TruDigital to consider innovative signage theme ideas that could improve the user experience even more.

Our display is clean and simple, which is how our brand likes us to display our advertising. truDigital is easy to use.

I like the clean look, ease of use and features provided by truDigital.

It was interesting that I needed to go outside of the software to create slides in Google Slides. At first I thought this was a hassle, however, since then I've mastered the process. It's not bad. One thing I'm disappointed in is that the YMCA font is Cachet and Cachet is not available in Google Slides. We lose our look a bit by not using it.

Overall, I have experienced truDigital to be highly responsive and good problem solvers. I appreciate the product and its value and would recommend it to other institutions.

To its credit, truDigital allows multiple users to upload content to players/screens across the users' campus. The interface is clear and reasonably intuitive and allows our administrator to oversee content without having to personally post each item. It allows for a variety of different media, ranging from templates that will populate the players with breaking news stories and images, to templates that allow users to upload still images and videos. On the whole, I've been pleased with the product.

A three things that drive me nuts: (1) I have not found a way to copy a template and its content from one player in our system to another, forcing me to rebuild each template for each player, (2) the player playlists allow you to automate when an item will start/stop playing, but does not automatically remove it from playlist itself, and (3) I wish there was a built in "monitor" where you could view what is playing on a player in realtime. Since I am in a different building from all of our players, the only way I can confirm that things posted correctly is to walk across campus and wait for my content to pop up.

We have multiple offices all around the world and the deployment and setup in different countries is some what a chore. If an update is pushed it takes for ever sometimes. The price factor and size makes this a good option for certain company needs.

The cost is low for implementing a digital signage solution. The support and service has been very good.

I have to have a person physically reboot or restart a device weekly. I am constantly having to monitor the status of these players on a daily basis as they tend to drop off the network. It takes 15 to 20 minutes to update the players when a new slide is pushed. At least once a day I get a call from someone notifying me that the device rebooted randomly and the device menu is showing sometimes up to 3 or more minutes.

I am so-so on the TruDigital product. Is there something else out there that would better serve our needs or be a bit easier to use/quicker-yes but currently we do not have the time to search for such software.

I like the online portal as it is easily accessible no matter where I am working for the day. Also the fact that we can place an ad on our TVs within seconds (sometimes minutes).

The time it takes to upload new slides, navigate between players as we have 7-8 and most in different cities. Basically-anything we have to do via the website (which is nearly everything) is super slow, delayed, and quite frustrating.

We recently switched to TruDigital after being slightly burned by a different digital signage company. We manage several auto dealerships, a hotel and a restaurant, so finding a software platform that allows cross promotion between different locations, as well as different business types was important. After sitting through a live demo with Jake from the TruDigital sales team, I was able to make an educated decision. The demo was one on one, with no pressure, and was scheduled when it was convenient for my schedule. The required player hardware seems robust enough to handle just about anything I want to load it with, and was reasonably priced. The software is easy to navigate, and the templates that TruDigital has for use are simple enough to edit. Since everything is based on their website, I can make basic changes to playlists and images from any computer I happen to be near. I have even made a few tweaks from my smartphone. I am not a graphic artist by any stretch of the imagination, so when I am adding my own images for slide shows from PowerPoint, or a PDF, they can appear a little grainy in resolution on larger presentation screens. However, this only seems to occur when using a full screen slide presentation on a 60" screen. When a slide show is merged with one of TruDigitals 'corkboard' style templates, the images are very clear. I have had some issues with playing certain video streams from YouTube or MP4. On occasion, the player just simply won't play the video. I have reported this to the TruDigital customer service group, and they pointed me in the right direction of proper video conversion. Speaking of customer service...these guys are great. If you have an issue, they will work with you on getting it fixed. If you have a question, someone will get back to you promptly. If you forget how to change something on your play list, you can watch one of their many tutorials, or submit a help ticket, and they will get back to you quickly. Overall, I am very pleased to be working with TruDigital. They continue to roll out helpful new features, and slick new templates on a regular basis. I look forward to working with them in the future.

We needed a way to improve our visibility/culture across teams while simultaneously driving visibility and accountability through strategic KPIs to measure the health of business units/teams. I personally reviewed ~20 digital signage solutions and truDigital was the clear and obvious winner. They hit on all of our requirements and their customer service really won us over. Anytime we had a question or needed help they responded within minutes. On one occasion they actually went and built a new feature to support our request. We needed a way to use the PowerBI app to display our dashboards without giving the user the ability to "share" it (default footer in the PowerBI app). They solved the issue in ~2 weeks by figuring out how to hide the footer. In our new reality outside of the office, culture and accountability is more important than ever. We are using our truDigital digital signage to keep everyone up to date with new employees/promotions, announcements, cultural call-outs, real-time KPIs, and much more. I am so glad that we choose truDigital, because as times are changing I have full confidence that they are coming up with new ways to leverage digital signage outside of the traditional method using TV's in the office.

Easy to use, user friendly, TONS of built in content apps, supports different channels/playlists, ability to embed in intranet, awesome templates included, ability to create custom templates, PowerBI app, awesome customer service.

There really isn't anything to not like. It's a simple solution to solve our digital signage needs.

The ability to communication with end-users is the overall goal. truDigital has allowed my organization to exceed this goal by milestones! It is so effortless to use the tools to create content that is witty, relevant and necessary. Even when time is not of the essence and last minute things need to be communicated, truDigital always has our back! Thank you!!

I wish there was an app for me to remotely access and make changes as necessary.

My overall experience with truDigital is very positive. The overall ease of the product has been an effective marketing strategy to reach out customers.

I love to simplicity of this software. The Digital player creates an effective way to reach and audience with powerful content. The preselected slides are an effective way to have content that can customers can engage with as well as the ability to customize content to the player.

The only issue I have with the player is the tediousness of the UI. Each player has its own personal library of content. It takes a few steps to access another players library. If they were able to integrate a single library to access all content it would make the world of difference.

Software has a lot of useful features that make getting notifications to associates quick and easy. We can display production schedules and announcements quickly and beautifully.

To many clicks to edit and save. Would like to have 1 button where I can just save instead of having to click twice. Would like to have the pages load a little faster

excellent. super happy our landlord had us work with the.

We have been so happy with the software ease of use and the ability of our account manager to help us quickly and communicate effectively. We feel like he's another member of our company rather than a third party. They deliver exactly as promised so quickly. Great design work too

Occasionally my router box times out and i have to get back behind the tv to reset it, but its peobably just a little outdated

Incorporating TruDigital throughout the building has worked in helping to direct patrons and answer their questions. Once the playlists are organized and the basics of how the templates work are learned, it is easy to start creating and thinking outside of the box to customize templates to your needs.

The integrations are useful. We have enough options to display the information we need to share, and we can do it in creative ways. I use "Full Screen Slideshow" the most because I can design my images and then just insert them as slides. I'm looking forward to playing with the "Full Screen Video". It's great that the full 1080 p functionality can be utilized. The help chat is an excellent feature. I always get the answers I need in a short time.

Some of the templates don't exactly work for what we need. For example, anything that uses an RSS feed either doesn't display enough characters to be useful, or scrolls too fast. The calendar integration has a learning curve since it has to be written in xml. We use it to show events in the room that the tv is in front of. For the larger monitors, we would like to show events throughout the building, but there is no space for the room name to be displayed. On some templates there is a spot for a logo, but it is too small and can't be customized. Overall, it's the little details that often don't work for us.

The main business problem we are solving and benefit we are gaining by using TruDigital is that we have an organized and aesthetically pleasing way to present information to our customers in our lobbies that is easy to update from anywhere and at any time when we need to.

I would say that it is very user-friendly. It is easy to understand and I have never had any issues navigating the software. You also have an excellent support and customer service team. The few times I have reached out to you all you with problems we were having you have been kind and efficient so thank you for that!

I feel like it could use some aesthetic updates as the software looks a little dated. I also feel like a lot of the templates have this issue as well and I do not want to use them because of it.

Overall for the cost and the workarounds we are employing they allow us to accomplish what we need. The online interface could be better and there could be more customizations and better templates, but it does work and we are able to push out the content we need. In short, the end users get to see the information which makes it a win even though the overall product needs some polish.

I like that I can control multiple devices with one setup rather than having to program each device separately.

The templates they have are rudimentary at best and do not allow for a lot of customization. We have been creating and customizing our content in another service prior to uploading to truDigital. The majority of their templates look like they belong in 2005 and do not always work as expected. Also, it is annoying that you have to wait for the device to refresh every 10 minutes or so to get any newly published data. It would be better if there was just a button that you could push that would then publish your new data.

Just keeping everyone in our building informed about what is going on daily.

It helps our residents and staff stay current with activities ,menu's, and pictures. Keeps us all informed

I have no issues using this, but sometimes it takes a few minutes for the monitor to recognize the changes made.