All Voluum Reviews

1-25 of 122 Reviews

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User Profile

Matthias

Verified reviewer

Online Media, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2023

Essential Tool for Ad Tracking Performance

Voluum is an important part in our daily conversion / campaign tracking. We are very satisfied with the service but also with the communication from their team.

PROS

What I like best about Voluum is its extensive set of features that enable advertisers like us to track, manage, and optimize their ad campaigns effectively. The software provides real-time data analytics, conversion tracking, and multiple attribution models (custom conversions), giving us insights and flexibility into the performance of our ads across multiple channels.

CONS

Steep learning curve, but once you figured out how to setup (assistance / resources are great) – it is very easy manageable.

Miguel

Marketing and Advertising, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed November 2023

Essential tracking platform and great customer support

PROS

Voluum is a very powerful and intuitive tracking platform. It's essential for my dayly work in the affiliation world. But the best of all is their fast, personalized and very efficient customer support. I had some stats and targeting discrepancies with a couple of well-known ad networks. But thanks to Voluum's assistance I got my money back and even more: the data they provided also helped those ad networks to fix their systems. Really really helpful.

CONS

I would like their traffic logs also include ClientHints, besides user agents data. ClientHints is available under request, but not at hand when downloading the logs.

User Profile

Roman

Verified reviewer

Marketing and Advertising, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed August 2018

Voluum is 100% scammers

I decided to stop working with this scam company once they overcharged me and requested refund in skype chat with CSR but got this: " we do not have any refund policy. " Please note, this is PREPAID service, not postpaid. Please stay away from this company, there are lots of trackers now offering competitive service for MUCH lower price ans well as MUCH more adequate support

PROS

The tracker itself is OK. The support and customer service is terrible. I paid for subscription for years, until they decided without any agreement, without any notify to charge my paypal account . Nothing changed, neither service or features, just price. No notice, no agreement.

CONS

The tracker itself is OK. However owners of voluum selected the scam politics

User Profile

Brendon

Verified reviewer

Telecommunications, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2018

Easy to use, Complete set of Data to Optimize Your Campaigns, Responsive and Helpful Account Manager

PROS

Been using for 4 years and all I can say that it's really easy to use in terms of integration with traffic sources to setting up the campaigns and the user interface is really clean and easy to see the data. When running the campaigns, I able to see all the data that I want in order to optimize the campaigns and so far, all the data is reliable and my campaigns are performing. The account manager is very helpful and fast response. They have implemented new features such as fraud alert, traffic distribution AI and many more. The mobile app was easy to use to monitor the campaigns wherever I go. Previously, the mobile wasn't user friendly but the latest version was improved and fast as well.

CONS

It's a little bit pricey compare to other competitors but it's stable and has all the features that I want

User Profile

Aurélie

Verified reviewer

Marketing and Advertising, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2022

Great tool and customer support!

PROS

I"m a media buyer and i'm using Voluum for 4 years now. It's an amazing tracking tool, really easy to use and set up. Everything is made to make your life easier when you want to create, analyze and optimize your marketing campaigns. The customer support is amazing! I've never had an experience with a support like that with any other platform. They are always available, super patient and very helpful. They can always find a solution for you (special thanks to [SENSITIVE CONTENT]). It's a must-have !

CONS

There is nothing really that I dislike in Voluum. If there is any issue, I contact the support and they resolve it.

Andrey

Marketing and Advertising, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2023

Voluum

PROS

Working with Voluum and it's team for 5 years now, the platform and it's advanced features was one of the main keys in our business growth and success. The team instant availability, professionalism and support is always there for any challenge and solution. It's 10 starts out of 5 for me :)

CONS

Hard to find any... I'd say slightly more expensive than other solutions but it comes together with better value

User Profile

Ahn

Verified reviewer

Marketing and Advertising, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2022

Easy way to save my time

PROS

I am a small affiliate agency. that meant I and my team have a lot of tasks always. Volume does a lot of things on my behalf quickly, easily and safely. Even, they looking for new traffic sources.

CONS

To be honest, it is not cheap. The traffic I'm doing now through volume is over two million visits a day However, it is attractive to be able to receive these services reliably for that amount of money.

User Profile

Ofer

Verified reviewer

Marketing and Advertising, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2022

Voluum Review

Working with them for few years and we are happy.

PROS

Good UI enables customize for every need. Very suitable for media buying agencies with many options to optimize and handle large-scale of campaigns easily.Very good API to enable automation for more advanced users.

CONS

There is a learning curve, as there are many features and options, so it might take some time to maximize all system capabilities fully.

Esther

Marketing and Advertising, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2023

Easy Set up & Great Customer Support

PROS

Easy to set up, great for optimization and improvements

CONS

Some things aren't very trivial and it's hard to find documentation, but the support is great

Oh

Consumer Electronics, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2023

Being Using Voluum for the past 7 years

very good. Easy to use and speedy.

PROS

Speed and ease of use, now with many new features with mobile apps

CONS

automizer, please give us more quota at the same price

Pedro Andres

Marketing and Advertising, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2022

We've been using voluum since 2014, it's still the best tracker for us

Excellent. We've been using it for years and have no plans to switch.

PROS

Simply put, Voluum just works. For the 7+ years we've been using it to track our advertising campaigns, it's had zero downtime. It's also extremely simple to use, makes campaign creation Intuitive and easy, integrates with all our top traffic sources and includes an app for us to monitor campaigns on the go. We've tried most other trackers on the market, both hosted and self-hosted, and continue coming back to Voluum.

CONS

We'd like to be able to track more complex funnels with multiple landing pages in a sequence as well as multiple offers tested on each landing page. Not many trackers can do that, but that would be just about the only thing we'd like to see added.

Reason for choosing Voluum

Reliability, features, ease of use, zero-redirect tracking, mobile app

Iulia

Marketing and Advertising, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2022

The Best Solution On The Market

I am using Voluum for managing all our marketing activity.

PROS

I've been working with Voluum for 7 years now and all in all it's the best solution on the market. It has a lot of alternatives that keep coming and keep offering a lower price, but they're all are lacking smth in terms of tech and features (have also worked with Binom and Thrive). So if budget is not a problem (sometimes Voluum can be quite pricey) and you want the best solution, Voluum is your choice.

CONS

I like how easy and intuitive the platform is. Also, you get all the data you need to take marketing decisions. If you're deep into analytics and have some external reports, Voluum also offers the best integration.

Monica

Gambling & Casinos, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2023

A great product

I have never had a bad experience, everyone is very nice an eager to help.The interface is malleable and you can personalize almost every step of your campaigns.Overall, the best feature is the reporting building, where you can pick exactly how to see, measure and test campaigns.

PROS

Very versatile and easy to use. I have never had a problem with it and the customer service is impeccable.

CONS

I'd like an standard integration for all DSPs, since that step is the most time consuming.

Isaac

Design, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2022

Amazing tracker. We can not do anything without it.

Great, product, great service, amazing support (thanks [SENSITIVE CONTENT]!) and just a daily driver for all of our needs.

PROS

In one word, the support. Simply Amazing!!! Anything we need to add, edit recommend is addressed almost within days to weeks (pending on the request). It is great software with an agile dev team that really caters to our needs!!>

CONS

Not too many cons to be honets. Whatever we found that needs to be addressed has been addressed. Would love to have a side-by-side comparison within the same campaign but was told it will be done on a future update.

Yotam

Marketing and Advertising, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2022

Great platform for media buyers

Very happy with the platform

PROS

Easy to use and integrate. [SENSITIVE CONTENT] our AM is very responsive and always help with a smile!

CONS

Would be great to have more supply source integrations

Reason for choosing Voluum

Value for money

Florence

Computer Software, 11-50 employees

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed June 2023

Beware of this company pricing policies

I am appalled by the unethical business practices of Voluum Software and their blatant disregard for customer satisfaction. If you are considering using their services, I implore you to avoid them at all costs. Allow me to share my infuriating experience with this deceitful company.When I signed up for Voluum's basic plan, I expected to have access to all the features they advertised. However, much to my dismay, the most crucial feature I needed was conveniently locked behind a higher-priced plan. It is an outright scam to lure customers with false promises only to restrict essential features unless they pay more.Incredibly frustrated and feeling deceived, I immediately requested a refund, as I had no intention of upgrading to the higher plan. However, my request was met with nothing but resistance and stubbornness from Voluum Software. They callously refused to refund my hard-earned money, even though it was abundantly clear that their basic plan was inadequate for my needs.I strongly urge you to explore other alternatives that prioritize honesty, transparency, and customer satisfaction. Voluum Software is a prime example of a company that fails to meet even the most basic ethical standards. Save yourself the frustration and disappointment I have endured by steering clear of this untrustworthy and unscrupulous company.

PROS

I signed up for the basic plan to try out the features but the feature i want is only available on higher plan

CONS

Voluum Software's Deceptive Practices and Refund Denial - Stay Far Away!

Ben

Marketing and Advertising, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2022

Love Voluum

I've been with voluum for over 3 yrs and It hands down the best tracking platform I have used.

PROS

Voluum has the best stats reports that I have seen. The break downs are extremely fast and the detailed tracking is unmatched.

CONS

There is a little bit of a learning curve to getting it setup but once you are past that it is one awesome tool to ad to your marketing toolbox

Reasons for switching to Voluum

Better tracking, SaaS

Ben

Marketing and Advertising, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2022

Great tool, great people!

Overall it is great thus far. Using it for over 2 years and the support is fast, reliable and friendly. When it comes to affiliate marketing tracking solution, Voluum is the best.

PROS

Super user friendly, nice UX and overall very fast.

CONS

Nothing, it is great. Would be better if it was free, but that is impossible ofcourse.

Reason for choosing Voluum

Word of mouth from other affiliate marketeerds

Mateas

Marketing and Advertising, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed January 2022

NO REFUNDS even if the platform doesn't work for you

Really Really Bad. Would not recommend at all to anyone. There are so many better companies with integrity out there

PROS

Nothing. I didn't get to use it yet as it didn't work for me and they would just say anything when they sell you this stuff.

CONS

If you are willing to test if it works for a few hundred bucks then go ahead. But know that they will not offer you a refund no matter what. I was not even able to use it because it didn't work with my website provider. After 8 days of trying and not being able to use it. I asked for a refund as I literally couldn't do anything with this platform, it was useless for me and the person that sold it to me knew that it would be useless if I wasn't able to get that from my website provider, but didn't care to mention that I wouldn't get a refund if I was going to try. So I would recommend to stay away. There are other companies that offer you a refund even after 3 months if their platform didn't improve your sales. Voluum is just a joke.

Mats

Marketing and Advertising, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2022

Amazing support and features

We are now getting affiliate conversions into Google Ads so that we can use Smart Bidding and increase our ROAS

PROS

What I like the most about Voluum is how easy it is to integrate with our services that I use. All the affiliate managers I worked with were pleased with how I could set up my tracking.

CONS

For beginners it could be a bit hard to set up, but the support helps you all the way, so it really isn't that big of an issue

Leonard

Marketing and Advertising, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2022

Best tracker in the market!

PROS

The features are so advanced, and they help take my business to the next level!

CONS

I faced some difficulties with Voluum technically during the early stages, but the support team had helped so much!

norman

Telecommunications, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed November 2018

Voluum > reliable tracking platform

Overall, it was good experience after using Voluum for around 12-16 months for us. Keep up the good work.

PROS

Clear, simple and easy to use tracker platform with very less downtime. Responsive account managers on any issues we faced.

CONS

A competitive pricing plans would be good as other platforms were offering a very good pricing which are currently lower than Voluum.

Mark

Marketing and Advertising, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2024

Really good product and amazing customer support

PROS

- Really amazing customer support, always responsive, especially Radoslaw - Really good attribution and makes it easy to manage many campaigns simultaneously

CONS

Not really any cons, the product is super intuitive and easy to use

User Profile

Roberto

Verified reviewer

Marketing and Advertising, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2022

not only a software

PROS

Voluum is not only a great software to track and manage all your native campaigns but it's a professional team always ready to assist you. It's also a database of your landers and offers

CONS

rules were missing and eventually they added Automizer

Aman

Health, Wellness and Fitness, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2022

Amazing Support

PROS

Well, everything can be trackable with voluum

CONS

Data, easy to use, traffic sources data.

Showing 1 - 25 of 122 Reviews