Voluum is an important part in our daily conversion / campaign tracking. We are very satisfied with the service but also with the communication from their team.

What I like best about Voluum is its extensive set of features that enable advertisers like us to track, manage, and optimize their ad campaigns effectively. The software provides real-time data analytics, conversion tracking, and multiple attribution models (custom conversions), giving us insights and flexibility into the performance of our ads across multiple channels.

Steep learning curve, but once you figured out how to setup (assistance / resources are great) – it is very easy manageable.

Voluum is a very powerful and intuitive tracking platform. It's essential for my dayly work in the affiliation world. But the best of all is their fast, personalized and very efficient customer support. I had some stats and targeting discrepancies with a couple of well-known ad networks. But thanks to Voluum's assistance I got my money back and even more: the data they provided also helped those ad networks to fix their systems. Really really helpful.

I would like their traffic logs also include ClientHints, besides user agents data. ClientHints is available under request, but not at hand when downloading the logs.

I decided to stop working with this scam company once they overcharged me and requested refund in skype chat with CSR but got this: " we do not have any refund policy. " Please note, this is PREPAID service, not postpaid. Please stay away from this company, there are lots of trackers now offering competitive service for MUCH lower price ans well as MUCH more adequate support

The tracker itself is OK. The support and customer service is terrible. I paid for subscription for years, until they decided without any agreement, without any notify to charge my paypal account . Nothing changed, neither service or features, just price. No notice, no agreement.

The tracker itself is OK. However owners of voluum selected the scam politics

Been using for 4 years and all I can say that it's really easy to use in terms of integration with traffic sources to setting up the campaigns and the user interface is really clean and easy to see the data. When running the campaigns, I able to see all the data that I want in order to optimize the campaigns and so far, all the data is reliable and my campaigns are performing. The account manager is very helpful and fast response. They have implemented new features such as fraud alert, traffic distribution AI and many more. The mobile app was easy to use to monitor the campaigns wherever I go. Previously, the mobile wasn't user friendly but the latest version was improved and fast as well.

It's a little bit pricey compare to other competitors but it's stable and has all the features that I want

I"m a media buyer and i'm using Voluum for 4 years now. It's an amazing tracking tool, really easy to use and set up. Everything is made to make your life easier when you want to create, analyze and optimize your marketing campaigns. The customer support is amazing! I've never had an experience with a support like that with any other platform. They are always available, super patient and very helpful. They can always find a solution for you (special thanks to [SENSITIVE CONTENT]). It's a must-have !

There is nothing really that I dislike in Voluum. If there is any issue, I contact the support and they resolve it.

Working with Voluum and it's team for 5 years now, the platform and it's advanced features was one of the main keys in our business growth and success. The team instant availability, professionalism and support is always there for any challenge and solution. It's 10 starts out of 5 for me :)

Hard to find any... I'd say slightly more expensive than other solutions but it comes together with better value

I have never had a bad experience, everyone is very nice an eager to help.The interface is malleable and you can personalize almost every step of your campaigns.Overall, the best feature is the reporting building, where you can pick exactly how to see, measure and test campaigns.

Very versatile and easy to use. I have never had a problem with it and the customer service is impeccable.

I'd like an standard integration for all DSPs, since that step is the most time consuming.

I am a small affiliate agency. that meant I and my team have a lot of tasks always. Volume does a lot of things on my behalf quickly, easily and safely. Even, they looking for new traffic sources.

To be honest, it is not cheap. The traffic I'm doing now through volume is over two million visits a day However, it is attractive to be able to receive these services reliably for that amount of money.

Easy to set up, great for optimization and improvements

Some things aren't very trivial and it's hard to find documentation, but the support is great

very good. Easy to use and speedy.

Speed and ease of use, now with many new features with mobile apps

automizer, please give us more quota at the same price

Making campaigns profitable

The customer service is outstanding, I'd used another tracker previously and when I needed to change my credit card details I heard nothing for 2 weeks. Voluum I get a response back when our time zones line up, it's the next business day. This might sound menial, however, imagine you have a big Ad spend budget per day and you encounter an issue. Who do you want to work with? 1. A tracker that is cheap and takes days or a week to get back to you, as you are losing money on traffic and/or lost revenue. 2. A tracker that has 5 Star customer service and gets back to you the next business day. I went through option 1 to learn the hard way and settle on option 2. You spend a lot of time learning these software platforms and learning a new one just holds you back from being profitable.

My time zone is 8 hours behind, so I need to wait for a response.

For someone who does not have a lot of experience in coding, Voluum feels like a breeze. The setup guides and software documentation are comprehensive and they help you start using some of the most advanced features very easily. I have also had excellent response times while speaking to support and they have helped me in several situations. All in all Voluum is my go-to tracker.

The software fulfils all of my needs to the brim and there is not much to dislike about it. The team goes to great lengths to understand what features could be improved upon and works towards implementing them in Voluum. In the last 3 years, I have seen multiple updates and improvements.

Voluum's support is excellent and their road map is driven by the requirements of their customers.

Voluum is an easy to use tool that lets you report on traffic for attibution and set up complex routing rules. I have not seen any downtime after using it for more than 4 years. I recommend voluum!

A small one, but annoying and its been like this for years. There is only a single line of tabs for reporting on entities (eg campaigns/flows/offers) for when you want to open up more than say 5-6 tabs, the navigation through the tabs is tedious through a dropdown. Tabs shold form lines stacked on top of each other for easier navigation.

Great, product, great service, amazing support (thanks [SENSITIVE CONTENT]!) and just a daily driver for all of our needs.

In one word, the support. Simply Amazing!!! Anything we need to add, edit recommend is addressed almost within days to weeks (pending on the request). It is great software with an agile dev team that really caters to our needs!!>

Not too many cons to be honets. Whatever we found that needs to be addressed has been addressed. Would love to have a side-by-side comparison within the same campaign but was told it will be done on a future update.

Very happy with the platform

Easy to use and integrate. [SENSITIVE CONTENT] our AM is very responsive and always help with a smile!

Would be great to have more supply source integrations

I am appalled by the unethical business practices of Voluum Software and their blatant disregard for customer satisfaction. If you are considering using their services, I implore you to avoid them at all costs. Allow me to share my infuriating experience with this deceitful company.When I signed up for Voluum's basic plan, I expected to have access to all the features they advertised. However, much to my dismay, the most crucial feature I needed was conveniently locked behind a higher-priced plan. It is an outright scam to lure customers with false promises only to restrict essential features unless they pay more.Incredibly frustrated and feeling deceived, I immediately requested a refund, as I had no intention of upgrading to the higher plan. However, my request was met with nothing but resistance and stubbornness from Voluum Software. They callously refused to refund my hard-earned money, even though it was abundantly clear that their basic plan was inadequate for my needs.I strongly urge you to explore other alternatives that prioritize honesty, transparency, and customer satisfaction. Voluum Software is a prime example of a company that fails to meet even the most basic ethical standards. Save yourself the frustration and disappointment I have endured by steering clear of this untrustworthy and unscrupulous company.

I signed up for the basic plan to try out the features but the feature i want is only available on higher plan

Voluum Software's Deceptive Practices and Refund Denial - Stay Far Away!

I've been with voluum for over 3 yrs and It hands down the best tracking platform I have used.

Voluum has the best stats reports that I have seen. The break downs are extremely fast and the detailed tracking is unmatched.

There is a little bit of a learning curve to getting it setup but once you are past that it is one awesome tool to ad to your marketing toolbox

Overall it is great thus far. Using it for over 2 years and the support is fast, reliable and friendly. When it comes to affiliate marketing tracking solution, Voluum is the best.

Super user friendly, nice UX and overall very fast.

Nothing, it is great. Would be better if it was free, but that is impossible ofcourse.

Really Really Bad. Would not recommend at all to anyone. There are so many better companies with integrity out there

Nothing. I didn't get to use it yet as it didn't work for me and they would just say anything when they sell you this stuff.

If you are willing to test if it works for a few hundred bucks then go ahead. But know that they will not offer you a refund no matter what. I was not even able to use it because it didn't work with my website provider. After 8 days of trying and not being able to use it. I asked for a refund as I literally couldn't do anything with this platform, it was useless for me and the person that sold it to me knew that it would be useless if I wasn't able to get that from my website provider, but didn't care to mention that I wouldn't get a refund if I was going to try. So I would recommend to stay away. There are other companies that offer you a refund even after 3 months if their platform didn't improve your sales. Voluum is just a joke.

We are now getting affiliate conversions into Google Ads so that we can use Smart Bidding and increase our ROAS

What I like the most about Voluum is how easy it is to integrate with our services that I use. All the affiliate managers I worked with were pleased with how I could set up my tracking.

For beginners it could be a bit hard to set up, but the support helps you all the way, so it really isn't that big of an issue

The features are so advanced, and they help take my business to the next level!

I faced some difficulties with Voluum technically during the early stages, but the support team had helped so much!

Overall, it was good experience after using Voluum for around 12-16 months for us. Keep up the good work.

Clear, simple and easy to use tracker platform with very less downtime. Responsive account managers on any issues we faced.

A competitive pricing plans would be good as other platforms were offering a very good pricing which are currently lower than Voluum.

- Really amazing customer support, always responsive, especially Radoslaw - Really good attribution and makes it easy to manage many campaigns simultaneously

Not really any cons, the product is super intuitive and easy to use

i'm high satisfied with Voluum

Easy to manage, mobile app, no breakdown, data issues.

don't have any issues which i would point out.

This system helped me track different types of conversions throughout a visitor's journey without having to use dedicated affiliate programs.

The user interface is confusing and you always need to upgrade to keep the data and it is not the cheapest option in the market