All Voluum Reviews
1-25 of 122 Reviews
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Matthias
Verified reviewer
Online Media, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2023
Essential Tool for Ad Tracking Performance
Voluum is an important part in our daily conversion / campaign tracking. We are very satisfied with the service but also with the communication from their team.
PROSWhat I like best about Voluum is its extensive set of features that enable advertisers like us to track, manage, and optimize their ad campaigns effectively. The software provides real-time data analytics, conversion tracking, and multiple attribution models (custom conversions), giving us insights and flexibility into the performance of our ads across multiple channels.
CONSSteep learning curve, but once you figured out how to setup (assistance / resources are great) – it is very easy manageable.
Miguel
Marketing and Advertising, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2023
Essential tracking platform and great customer support
Voluum is a very powerful and intuitive tracking platform. It's essential for my dayly work in the affiliation world. But the best of all is their fast, personalized and very efficient customer support. I had some stats and targeting discrepancies with a couple of well-known ad networks. But thanks to Voluum's assistance I got my money back and even more: the data they provided also helped those ad networks to fix their systems. Really really helpful.
CONSI would like their traffic logs also include ClientHints, besides user agents data. ClientHints is available under request, but not at hand when downloading the logs.
Roman
Verified reviewer
Marketing and Advertising, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed August 2018
Voluum is 100% scammers
I decided to stop working with this scam company once they overcharged me and requested refund in skype chat with CSR but got this: " we do not have any refund policy. " Please note, this is PREPAID service, not postpaid. Please stay away from this company, there are lots of trackers now offering competitive service for MUCH lower price ans well as MUCH more adequate support
PROSThe tracker itself is OK. The support and customer service is terrible. I paid for subscription for years, until they decided without any agreement, without any notify to charge my paypal account . Nothing changed, neither service or features, just price. No notice, no agreement.
CONSThe tracker itself is OK. However owners of voluum selected the scam politics
Brendon
Verified reviewer
Telecommunications, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2018
Easy to use, Complete set of Data to Optimize Your Campaigns, Responsive and Helpful Account Manager
Been using for 4 years and all I can say that it's really easy to use in terms of integration with traffic sources to setting up the campaigns and the user interface is really clean and easy to see the data. When running the campaigns, I able to see all the data that I want in order to optimize the campaigns and so far, all the data is reliable and my campaigns are performing. The account manager is very helpful and fast response. They have implemented new features such as fraud alert, traffic distribution AI and many more. The mobile app was easy to use to monitor the campaigns wherever I go. Previously, the mobile wasn't user friendly but the latest version was improved and fast as well.
CONSIt's a little bit pricey compare to other competitors but it's stable and has all the features that I want
Aurélie
Verified reviewer
Marketing and Advertising, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2022
Great tool and customer support!
I"m a media buyer and i'm using Voluum for 4 years now. It's an amazing tracking tool, really easy to use and set up. Everything is made to make your life easier when you want to create, analyze and optimize your marketing campaigns. The customer support is amazing! I've never had an experience with a support like that with any other platform. They are always available, super patient and very helpful. They can always find a solution for you (special thanks to [SENSITIVE CONTENT]). It's a must-have !
CONSThere is nothing really that I dislike in Voluum. If there is any issue, I contact the support and they resolve it.
Andrey
Marketing and Advertising, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2023
Voluum
Working with Voluum and it's team for 5 years now, the platform and it's advanced features was one of the main keys in our business growth and success. The team instant availability, professionalism and support is always there for any challenge and solution. It's 10 starts out of 5 for me :)
CONSHard to find any... I'd say slightly more expensive than other solutions but it comes together with better value
Ahn
Verified reviewer
Marketing and Advertising, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2022
Easy way to save my time
I am a small affiliate agency. that meant I and my team have a lot of tasks always. Volume does a lot of things on my behalf quickly, easily and safely. Even, they looking for new traffic sources.
CONSTo be honest, it is not cheap. The traffic I'm doing now through volume is over two million visits a day However, it is attractive to be able to receive these services reliably for that amount of money.
Ofer
Verified reviewer
Marketing and Advertising, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2022
Voluum Review
Working with them for few years and we are happy.
PROSGood UI enables customize for every need. Very suitable for media buying agencies with many options to optimize and handle large-scale of campaigns easily.Very good API to enable automation for more advanced users.
CONSThere is a learning curve, as there are many features and options, so it might take some time to maximize all system capabilities fully.
Esther
Marketing and Advertising, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2023
Easy Set up & Great Customer Support
Easy to set up, great for optimization and improvements
CONSSome things aren't very trivial and it's hard to find documentation, but the support is great
Oh
Consumer Electronics, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2023
Being Using Voluum for the past 7 years
very good. Easy to use and speedy.
PROSSpeed and ease of use, now with many new features with mobile apps
CONSautomizer, please give us more quota at the same price
Pedro Andres
Marketing and Advertising, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2022
We've been using voluum since 2014, it's still the best tracker for us
Excellent. We've been using it for years and have no plans to switch.
PROSSimply put, Voluum just works. For the 7+ years we've been using it to track our advertising campaigns, it's had zero downtime. It's also extremely simple to use, makes campaign creation Intuitive and easy, integrates with all our top traffic sources and includes an app for us to monitor campaigns on the go. We've tried most other trackers on the market, both hosted and self-hosted, and continue coming back to Voluum.
CONSWe'd like to be able to track more complex funnels with multiple landing pages in a sequence as well as multiple offers tested on each landing page. Not many trackers can do that, but that would be just about the only thing we'd like to see added.
Reason for choosing Voluum
Reliability, features, ease of use, zero-redirect tracking, mobile app
Iulia
Marketing and Advertising, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2022
The Best Solution On The Market
I am using Voluum for managing all our marketing activity.
PROSI've been working with Voluum for 7 years now and all in all it's the best solution on the market. It has a lot of alternatives that keep coming and keep offering a lower price, but they're all are lacking smth in terms of tech and features (have also worked with Binom and Thrive). So if budget is not a problem (sometimes Voluum can be quite pricey) and you want the best solution, Voluum is your choice.
CONSI like how easy and intuitive the platform is. Also, you get all the data you need to take marketing decisions. If you're deep into analytics and have some external reports, Voluum also offers the best integration.
Monica
Gambling & Casinos, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2023
A great product
I have never had a bad experience, everyone is very nice an eager to help.The interface is malleable and you can personalize almost every step of your campaigns.Overall, the best feature is the reporting building, where you can pick exactly how to see, measure and test campaigns.
PROSVery versatile and easy to use. I have never had a problem with it and the customer service is impeccable.
CONSI'd like an standard integration for all DSPs, since that step is the most time consuming.
Isaac
Design, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2022
Amazing tracker. We can not do anything without it.
Great, product, great service, amazing support (thanks [SENSITIVE CONTENT]!) and just a daily driver for all of our needs.
PROSIn one word, the support. Simply Amazing!!! Anything we need to add, edit recommend is addressed almost within days to weeks (pending on the request). It is great software with an agile dev team that really caters to our needs!!>
CONSNot too many cons to be honets. Whatever we found that needs to be addressed has been addressed. Would love to have a side-by-side comparison within the same campaign but was told it will be done on a future update.
Yotam
Marketing and Advertising, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2022
Great platform for media buyers
Very happy with the platform
PROSEasy to use and integrate. [SENSITIVE CONTENT] our AM is very responsive and always help with a smile!
CONSWould be great to have more supply source integrations
Reason for choosing Voluum
Value for money
Florence
Computer Software, 11-50 employees
Used weekly for less than 6 months
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed June 2023
Beware of this company pricing policies
I am appalled by the unethical business practices of Voluum Software and their blatant disregard for customer satisfaction. If you are considering using their services, I implore you to avoid them at all costs. Allow me to share my infuriating experience with this deceitful company.When I signed up for Voluum's basic plan, I expected to have access to all the features they advertised. However, much to my dismay, the most crucial feature I needed was conveniently locked behind a higher-priced plan. It is an outright scam to lure customers with false promises only to restrict essential features unless they pay more.Incredibly frustrated and feeling deceived, I immediately requested a refund, as I had no intention of upgrading to the higher plan. However, my request was met with nothing but resistance and stubbornness from Voluum Software. They callously refused to refund my hard-earned money, even though it was abundantly clear that their basic plan was inadequate for my needs.I strongly urge you to explore other alternatives that prioritize honesty, transparency, and customer satisfaction. Voluum Software is a prime example of a company that fails to meet even the most basic ethical standards. Save yourself the frustration and disappointment I have endured by steering clear of this untrustworthy and unscrupulous company.
PROSI signed up for the basic plan to try out the features but the feature i want is only available on higher plan
CONSVoluum Software's Deceptive Practices and Refund Denial - Stay Far Away!
Ben
Marketing and Advertising, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2022
Love Voluum
I've been with voluum for over 3 yrs and It hands down the best tracking platform I have used.
PROSVoluum has the best stats reports that I have seen. The break downs are extremely fast and the detailed tracking is unmatched.
CONSThere is a little bit of a learning curve to getting it setup but once you are past that it is one awesome tool to ad to your marketing toolbox
Reasons for switching to Voluum
Better tracking, SaaS
Ben
Marketing and Advertising, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2022
Great tool, great people!
Overall it is great thus far. Using it for over 2 years and the support is fast, reliable and friendly. When it comes to affiliate marketing tracking solution, Voluum is the best.
PROSSuper user friendly, nice UX and overall very fast.
CONSNothing, it is great. Would be better if it was free, but that is impossible ofcourse.
Reason for choosing Voluum
Word of mouth from other affiliate marketeerds
Mateas
Marketing and Advertising, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed January 2022
NO REFUNDS even if the platform doesn't work for you
Really Really Bad. Would not recommend at all to anyone. There are so many better companies with integrity out there
PROSNothing. I didn't get to use it yet as it didn't work for me and they would just say anything when they sell you this stuff.
CONSIf you are willing to test if it works for a few hundred bucks then go ahead. But know that they will not offer you a refund no matter what. I was not even able to use it because it didn't work with my website provider. After 8 days of trying and not being able to use it. I asked for a refund as I literally couldn't do anything with this platform, it was useless for me and the person that sold it to me knew that it would be useless if I wasn't able to get that from my website provider, but didn't care to mention that I wouldn't get a refund if I was going to try. So I would recommend to stay away. There are other companies that offer you a refund even after 3 months if their platform didn't improve your sales. Voluum is just a joke.
Mats
Marketing and Advertising, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2022
Amazing support and features
We are now getting affiliate conversions into Google Ads so that we can use Smart Bidding and increase our ROAS
PROSWhat I like the most about Voluum is how easy it is to integrate with our services that I use. All the affiliate managers I worked with were pleased with how I could set up my tracking.
CONSFor beginners it could be a bit hard to set up, but the support helps you all the way, so it really isn't that big of an issue
Leonard
Marketing and Advertising, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2022
Best tracker in the market!
The features are so advanced, and they help take my business to the next level!
CONSI faced some difficulties with Voluum technically during the early stages, but the support team had helped so much!
norman
Telecommunications, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed November 2018
Voluum > reliable tracking platform
Overall, it was good experience after using Voluum for around 12-16 months for us. Keep up the good work.
PROSClear, simple and easy to use tracker platform with very less downtime. Responsive account managers on any issues we faced.
CONSA competitive pricing plans would be good as other platforms were offering a very good pricing which are currently lower than Voluum.
Mark
Marketing and Advertising, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2024
Really good product and amazing customer support
- Really amazing customer support, always responsive, especially Radoslaw - Really good attribution and makes it easy to manage many campaigns simultaneously
CONSNot really any cons, the product is super intuitive and easy to use
Roberto
Verified reviewer
Marketing and Advertising, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2022
not only a software
Voluum is not only a great software to track and manage all your native campaigns but it's a professional team always ready to assist you. It's also a database of your landers and offers
CONSrules were missing and eventually they added Automizer
Aman
Health, Wellness and Fitness, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2022
Amazing Support
Well, everything can be trackable with voluum
CONSData, easy to use, traffic sources data.