We urgently need it to be able to monitor communications equipment from various providers in different countries of the Latam region and it was very easy to implement, its use is not complicated and on the contrary it is very useful, it provides many functionalities that I recommend exploiting

It is very easy and fast to implement in any environment.

It is a bit expensive and it took a long time to sign the contract

We started out using OpUtils for the IPAM solution. As we wanted a more feature rich application that can support more devices, more reporting, and a better network overview, we opted for OpManager. The Purchase and implementation of this product was easy and quick. We use multiple ManageEngine products and have always found them easy to setup, use, integrate with each other, and their support is solid.

The setup of this product is easy and straight forward. It has a good management interface, easy to add devices and has a great IPAM interface.

The biggest issue I have with this software is by default it includes menu options for features that aren't included but additional purchases after the fact. Some of these cannot be disabled and it's annoying. It also has alerts it pushes daily, for me the ipv6 alerts are driving me mad. We don't use this, and I can't turn this alert off, so I see it every time I login.

excellent Easy to implement and use, there are many good features to monitor and API to export measurements. confrontation It has some errors, but it usually solves these errors in new versions. OPM has good performance that can be used to monitor many devices and are easy to use and configure. It has a good balance between prices and quality.

Excellent Easy to implement and use, monitor and API has many good features, which can export measurements.

Indicator It has some errors, but often make new versions to solve this error.

using this tool for past 10 years plus now upgraded to OPM plus with new features with AI-powered and automation options and especially integration with other tools like Netflow its a great combinations.

AI-based monitoring and forecasting Network monitoring with proactive alerts Customization options & automation Instigration with other tools

there is no much to tell on this least its a complete pack tool

We love the fact that product has always been enriched upon, with new features and functionalities. Adore pro-active support from ME OpsManager support team. They do lots of seminar as well roadshows, so user engagement is always the top priority of ME OpsManager team.

3d Dashboard is very much useful in diagnosing, as well prior Onsite engineer visit in Datacentre; Admire custom monitoring useful for monitoring any Device type, be it Storage, Network appliance; APM can be enabled as an Add-on, same goes for NCM helps in bringing Automation across Network appliances; Firewall management, IPAM, SPAM, Deep packet analysis can be enabled, based on Individual organization requirement; Very easy to setup and configure in no time; Don't require consultants to setup. Not to mention, Individual components of OpManager such as NCM, FWA, APM can be utilize separately as a standalone solution in their own. That way, organization can pick and choose the modules, per their requirement.

Nothing at the moment. Our varied clients have taken extensive benefit of custom monitoring, which enables monitoring of any Appliance as long they can be reached via SNMP.

As an OPM Administrator I'm weekly & dally communicating with the Zoho Support. So, they have given good support service for my all the works. If any issues they are attending to work as soon as submitting support ticket. Team follow up is good recording our issues and solutions are providing with new releases also they explain about issue and difficult point in deeply. Team support is available even in the weekends . With overall experience I'm very much happy with ManageEngine.

Application has very user-friendly environment. Functionality is very accurate when compare to other systems. Device real time monitoring, email and SMS alert are very useful for us as ICT & system engineers. They have built trust between the application and Zoho team support. reports are very easy to handle specially downtime reports and availability reports are very useful for our KPI indicates.

Application updated are releasing continually that time we must get downtime to update application. SMS function should work without discontinuation some time due to com port errors SMS is getting stop but Email are working as expected. Some time browser cash issues are generating so that time we need to clear complete browser cash and use application. Other than I don't have any issue with the product.

Overall it is a pretty good product,satisfactory performance for medium level customers,not really good for data oriented researchers.

Dashboard holds the key for OPManager as compared to other tools,this has an informative dashboard.It is user-friendly also.First configurations are pretty easy to handle.

It is not highly data oriented when compared to PRTG and observium,not all server equipments can be configured with OP manager.

Our needs that prompted the purchase of this product were the lack of performance analysis of the Cloud infrastructure in addition to the onPremise in an hybrid deployment. High amount of application incidents not timely identified to prevent service disruption and IT preventive maintenance in the infrastructure

Rapid deployment and ease of use to monitor a variety of IT assets with predefined templates and quick asset discovery. Possibility to deploy custom script monitors in different programming languages

Software upgrades not intuitive and UI outdated

This is very good application for realtime monitoring.

They have good support team who provide quick solutions.Easy to use UI.

It needs physical infrastructure to install the application..

Very good in network management , expcially switches or router interface utilization, Alert notification while any interface down etc

Network management-like interface utilization, critical alert notification, network availability report etc

Still there is limitation to detect automatically while acquire a network device-For example SonicWALL firewall , which not getting exact modem during aquistion

It has been great. We started with simply needing a monitoring tool for our network and have since leveraged many of the other components for monitoring connected devices for rogue devices, NetFlow and many other things. The canned reports are great.

I would say the OpManager team support stands out the most to me. I was very apprehensive at first about what my experience would be with the support team if I needed them, but each time I have worked with them I have been impressed.

Due to the modular nature of the OpManager product (OpManager, OpUtils, NCM, etc.) the product can feel a little disunited at times if you have an issue. Sometimes it is hard to tell what component the issue is with, but that hasn't happened much and their support is always able to resolve it.

We needed a product that we could tie in network optimization with an ability to monitor multiple systems. OpManager fits the bill in many ways. We can use OpManager to keep track of our networked UPS devices, so that when there is any latency, load, failures, etc. that we can proactively act on them. We can use OpManager to create layer2 maps of our different locations for audit purposes. We use it to display a NOC Dashboard for our data Center. The ability to implement the product easily and give it purpose was immediate. We have found that the product has paid for itself with maintained uptime monitoring as well as response time decrease. We had a single application that was necessary to run on a server to process an automated filing process to occur. This application failed at 8:00 Monday. At 8:01 we identified the issue before anyone knew what happened and it did not disrupt the business. This timeliness is key when our members depend on our response time.

3d Visualization of our server room with live visuals of server status ability to workflow jobs and servers. ability to map the workflow to better problem solve when issues arise. NOC board for our data center Layer 2 mapping of our remote locations

While the appearance of the product is clean, it has a clunky feel. Moving between the application has slowness Not entirely user friendly

Overall experience is positive.OpManager support team was helpful.

we can easily monitor and manage routers, switches, printers & scanners etc.Through dashboards, we can easily obtain all network related information

Visualization in the form of pie charts are not available.

OpManager offers a set of advantages that allow it to adapt to the needs of the company, guaranteeing effective monitoring of the application networks used in our organization.

It has an intuitive and easy-to-use interface. The initial setup went smoothly and in a decent amount of time. It allows you to effectively visualize critical services and quickly identify problems. Server performance monitoring can run equally efficiently on Windows and Linux operating systems.

This is a powerful and easy-to-use monitoring platform, although you need to have a deep understanding of all its features to take full advantage of its capabilities.

OpManeger offers versatility and fluidity in IT infrastructure monitoring. It allows executing a detailed analysis of the performance of the IT infrastructure and an optimal verification of the use and operation of the networks.

Easy to use for performance monitoring and easy to manage network operations. It provides detailed and valuable information on the traffic of our networks. It allows to obtain graphical reports in real time on the performance of the networks.

I think more documentation can be added to make the most of its full potential. The initial configuration of the alarms is confusing.

Monitoring of Servers and Network Devices.

The Auto-discovery of Devices is the best feature. The Flexibility of using the Application is very smooth The Support services for ManageEngine Opmanager team is very prompt

The Application Shutdown immediately once License expires. No Grace period provided.

Effectively monitoring in the ISP links.

Nothing to say any and there is no issues as of now.

Great dashboard layout, all views are in on place and you can monitor and see just what you want and not a bunch of items you don't need.

My only issue is IP management is not the best, it shows what is used or free but does not give details of what is connected.

A centralized manner to monitor servers, switches, routers, UPS devices, processes and databases. Easy to configure, monitor and set alarms.

I'm a big fan of the Opmanager and many other ManageEngine applications. The only con I have is the customer service was a 9 instead of a 10.

Overall, the tool provide real-time monitoring our network devices, and managing data center infrastructure components. It integration our other third party tools and assists in proactively managing and monitoring servers, storage and other components.

1. Network Performance Monitoring2. Server Monitoring3.Integration4. Alerting and Notification

Cost consider would be helpful in users.

I realized the simplicity of the product is its strength. I was able to set the product up and proceed with monitoring in a matter of hours.

I found the installation of the product to incredibly simple compared to the products I've used in the past. The feature set is excellent for small businesses.

I cannot think of anything. The product works great for my small company.

It is an efficient tool that does what it promises and is quite affordable. It has helped us a lot to respond in time to incidents in the infrastructure

It allows proactive monitoring to help us react before the unavailability of services occurs

It does not have native monitoring of network traffic, only through an addon with additional cost

Most likely features is real time mentoring , give us the very insightful thoughts based on the reports and most important part is it give the adaptive reporting based in the current behaviour of device that will very help full for to take the proactive decision

Manage Engine team to think on the cost part as per my suggestion you allow customers to use the default products in OP Manager m currently few products required separate licence

Easy implementation! A lot of features! You can monitoring everything!

Validate your infrastructure and how to implement to dont have to reimplement

Easy installation Web interface is friendly and support mobile devices Agentless integration with servers and network devices

SNMP fails in some case may need more integration with MIB library when you require more information despite basic SNMP provide.