All Yodeck Reviews

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Tom

Facilities Services, 201 - 500 employees

Used unspecified

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed April 2024

Yodeck Review: User-Friendly Powerfule Piece of Software!

User Profile

Wayne

Verified reviewer

Entertainment, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2024

Digital signage that's easy to use and customize!

PROS

I like that is just works! We plugged it in and then was able to display our custom content within minutes. The dashboard is easy to navigate and the help articles are well written. We had to contact support only once and the issue was resolved with one chat in under 20 minutes. I use Yodeck for both my entertainment and education needs and would suggest it.

CONS

I am unsure I can find a con about Yodeck now. We have been happy with all aspects, and it works for our needs. I guess if I had to pick one, the Instagram App is a little slow loading, but that's being picky.

Linden

Automotive, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

FUNCTIONALITY

4

Reviewed March 2024

Great for getting started, but scalable for all your needs.

10/10 would buy. If we ever decide to expand our signage, I will definitely be getting more players.

PROS

The features Yodeck gives you with the free account are enough to start using the display immediately. Also, with the player being set up by Yodeck, you do not need to be tech-savvy converting a Pi or computer yourself.

CONS

I understand that they need to make money, but there are some features in the layout settings I would like to be able to use without paying for the monthly account. Although you do get a player with the purchase of an account so it's not that bad. I'm just trying to keep the monthly cost down. Also, I would like to see some of the Apps have a little more control. For example, the birthday app will display a birthday on the date based on a spreadsheet. This is great, but when there isn't a birthday you get a blank slide or you can set a default photo (from a web page). I would much rather see the slide just skipped, like a scheduled media.

Reason for choosing Yodeck

Ease of setup, Total investment cost, monthly cost of service.

Victoria

Computer & Network Security, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed December 2023

Great idea poor excution Frustrating Experience with Yodeck: Glitches, Complicated Setup, and Poor Customer Support

PROS

Free Trial. Number of integrations available to use.

CONS

I recently had the unfortunate experience of using the Yodeck application, and it left me thoroughly disappointed and frustrated. The issues I encountered ranged from constant glitches to an overly complicated setup process, coupled with abysmal customer support. As a potential customer, my experience has undoubtedly led me to reconsider my decision to purchase a player and license from Yodeck. First and foremost, the application's performance was far from satisfactory. Glitches were a constant companion, interrupting the smooth operation of the platform. This significantly undermined the reliability of Yodeck, making it difficult to trust the application for seamless content management. The setup process, touted to be user-friendly, turned out to be quite the opposite. The complexity of the installation and configuration procedures made the entire experience more challenging than it should be. For a user like me, seeking an intuitive and straightforward solution, Yodeck fell short of expectations. Adding to the frustration was the customer support, which proved to be utterly inadequate. When attempting to address the glitches and seek assistance with the setup, I encountered delays, unhelpful responses, and an overall lack of responsiveness. The level of support I experienced did not instill confidence in the company's commitment to customer satisfaction. Considering the myriad issues I faced during my trial of Yodeck, I have decided to take a hard pass on purchasing a player and license. The combination of glitches, a convoluted setup process, and subpar customer support does not make for a compelling case for investing in this platform. Potential users should be wary of the challenges they may encounter and carefully consider whether Yodeck aligns with their expectations and requirements before making a commitment.

Jeremy

Chemicals, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed January 2024

Quick and easy Digital signage

It has been great, we have had some issues with content not working correctly, and each time support have been fast to respond and just as quick to resolve.

PROS

Easy intuative layout design, with support for all the functions required by our business.

CONS

Livee previews, not correctly showing content, and not always the same aspect ratio meaning you may have to do some additional fine tuning to fit content onto your actual screen.

Reason for choosing Yodeck

At the time, Yodeck ticked all the boxes for our requirements.

Reasons for switching to Yodeck

Reduce time needed in house to alter or write code to perform particular functions. We also liked the idea of using Yodeck on a raspberry pi to create a compact solution.

John

Insurance, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

FUNCTIONALITY

5

Reviewed March 2024

A No-Frills Review from Someone Who's Been There

PROS

Setting up yodeck on raspberry pi players is super simple....all you have to do is download the image, put it on a micro sd card, plug it into your raspberry pi and power it up while hooked up to a monitor....Once booted up you simply add the registration code in your account. It's seriously that easy!

CONS

I have been a Yodeck customer for several years now....any con or negative that I had with Yodeck is from the earlier versions. I've been a customer long enough to see them evolve into who they are today.

Reason for choosing Yodeck

Ease of use and the ease of the initial configuration and setup. Also the long term ongoing maintenance was much easier using Yodeck.

Andy

Retail, 51-200 employees

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed April 2024

Most Reliable and Consistent

Seriously, this is one of the best products I have found so far. Easy enough for someone who knows Canva to use. Set up was a breeze; If you order players from them, they come pre-configured out of the box with the settings you chose already, so installing is often a matter of plugging into power, plug into TV, and walk away. Seriously. (Labelling could be better) It is also one of the most stable platforms tested as well. Yes, random problems, but the rare occasion they do, most of the time can be rectified remotely unless caused (Unplugged the unit for example.)

PROS

Easy to use, easy to deploy. Lot of advanced features even in lower plans. You can find if a display has been manually turned off as well, and trigger it back on. Their apps/widgets seem to work well for what we've used. Support and maintenance hours went from ~200hrs/yr to about 40hrs/yr in our situation.

CONS

Random intermittent single display odd issues. Usually fixable by pushing to the display again after a change. Intermittent being once a month or two.

Reasons for switching to Yodeck

Product did not feel like a professional, commercial or enterprise product. Constant crashes, updates to FireTV stick would break it, wouldn't auto-start, and no remote support seemed to work. Cost being quite a bit higher with our experience with poor support was our main decision to go elsewhere.

Benjamin

Construction, 51-200 employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed March 2024

Easy to make good loking Layouts

We have an iiyama tv with iiSignage². Unfortunately, iiSignage² offers us so few design options that we had to look for an alternative. We are now completely satisfied with Yodeck.

PROS

No Problem to Connect all Type of Screens -> Many Ways to make a Display Yodeck ready The layout editor is very easy to use and offers many options to customize the design. One Screen is just for free The Free Plan offers all features that I need

CONS

Some features in the Layout Editor are missing... -> Ability to group elements and move them together, or change the Size -> Ability to rotate all elements. It is only possible with cliparts.

Reasons for switching to Yodeck

Yodeck offers a better Layout Editor, with more fetures.

Christie

Religious Institutions, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed April 2024

The most cost effective solution for digital signage and more

PROS

Yodeck is super easy to deploy and get set up from day one. Their customer support is amazing and helps you get any problem solved in a short amount of time. They support various devices for maximum flexibility in our organization.

CONS

The media/layout editor can be annoying, and while it is user friendly, it is a bit too simple and you are better off using a PowerPoint or image slideshow for most use cases.

Reasons for switching to Yodeck

We switched from PowerPoint for better device management and remote functions.

Adam

Religious Institutions, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed March 2024

Yodeck filled a hole in our presentation plan

I'm very happy with the professional, yet highly customizable visual displays I am able to produce with minimal hardware investment.

PROS

The things I like are legion, Yodeck filled a gap in our presentation plan at first and then exceeded my expectations after I got it running and began playing with it on a deeper level. Remote web portal means I can update the display anytime an idea pops into my head. Multimedia support allows for closed captioned video as well as still images. Lastly, the apps (like weather and calendar) that allows me to layer them on our existing photos for a personal touch is very nice.

CONS

I have not found something that I wish Yodeck would do for me that it is not already capable of doing.

Reason for choosing Yodeck

Yodeck is much more intuitive and has many more features than the competition that I had looked at prior.

Tracy

Building Materials, 201-500 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2024

Awesome product at an amazing price!

Awesome! Great features, easy to use, wonderful support and very affordable!!

PROS

Great features, easy to use, wonderful support and very affordable!!

CONS

Nothing yet. Everything is great. I needed help at the beginning and now have no issues.

Reasons for switching to Yodeck

We wanted an online option. That was easy to use for multiple locations.

Joakim

Environmental Services, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed April 2023

Perfect solution for easy to manage signage

PROS

Coming from a Windows-based setup with Powerpoint-slides that never autoplayed the way they were supposed to and retired a lot of hands on, Yodeck was a real blessing for our lobby. Running on Raspberry PI was no issues, and the whole setup was done in less than 30 minutes.We can quickly edit our signage, set up layouts that work with our corporate branding, and also use widgets to display news and weather to our visitors. Compared to other systems, I must say that this is a very potent solution that fit our small business perfectly. Scaling it up would be no issue since the management interface is very sleek.

CONS

There is a slight learning curve to the layout designing which might scare a casual user. However, in cases where we felt that we couldn't produce what we required in Yodeck we simply create the slide in Photoshop and upload that and push it to our players, which works very well.

Reasons for switching to Yodeck

We needed a better way of providing our visitors about events and information, while at the same time dealing with remote working and simply not having the time to manually update and maintain a homemade janky signage-PC.Yodeck made all of this a breeze and has allowed us to spend more time making and using our signage, rather than maintaining the systems.

Louis

Education Management, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed December 2023

Roedean School: Yodeck Review

Mine and the schools overall experience of Yodeck is extremely positive. I can create really stunning digital signages, for multiple screens, and then be versatile and put livestreams on them for special events. The school is extremely happy with the implementation of them and have been a welcome addition to the school.

PROS

Yodeck for me is a system that I have now implemented into 2 schools that I have worked at as part of the IT Team. It has always been reliable for a team to manage, and the flexibility that Yodeck provides, personally, makes it come out above its competitors. The reason I continue to use Yodeck and would recommend it is that it is continually supporting new features, listening to customer feedback, and has excellent customer service. The amount of times I have emailed the support team asking for them to provide a very specific bit of code to create a custom website widget, and they always provide exactly what I need. The UI is also perfect for both IT Pro's, admin staff and Marketing teams. This helps me personally shift the responsibility to them, and being on hand to support the hardware or software, or occasionally ask my opinion on designs and content.

CONS

Yodeck is a powerful system for its price, so it's harsh to pick faults. But from our personal experience in a school, there are a few things I would love to have implemented. We are a Microsoft school, so we would love to see built-in SSO for Microsoft 365, like it has with Google. Similarly, more Microsoft Apps would be welcome to the app selection. Additionally, when pushing new content, it would be amazing if it could preload in the background, and then slowly fade to the new content when it is ready, instead of the stuttery and harsh transition as each content piece loads. I know this is partly limited by hardware, but the option to have this would be great. It would also be amazing if you could have 'views' and deep permission levels so you can restrict individual folders. I would also, from a UI point, like to see Apps / Media merged into one as they use share the same folders anyway.

Reason for choosing Yodeck

The software, permissions, ease of use, cost, experience, all amalgamate it to be the sensible option. Personally, my experience with the system can be used as an advantage in support, training and time to set up. The UI receives frequent updates, that they document on their blog. Meaning that bugs are fixed and user voice is heard. The competitor’s software that was highlighted previously offer good solutions, but their difficulty to use the interface and the time required to use was their downfall. Some of the features that they had were better than Yodeck, but they were let down by missing key features that Yodeck did have, such as easy customisable layout and being less educationally orientated.

Taylor

Health, Wellness and Fitness, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2024

Great Solution for Sharing Content in Real Time and Managed Remotely!

After setting up, I am confident that my display is working, secure, monitored daily by Yodeck and allows me to remotely change when needed.

PROS

After figuring set up, it was smooth sailing to get my digital display showcasing my playlist filled with content to attract people to our store. Now I can manage the content remotely and check in whenever the activity of each monitor I have attached a Yodeck player to. Their plans are affordable and dashboard easy to use. I can conveniently change content online whenever needed and ensure the content is displayed properly without needing to physically be in front of the screen. The demo was quick and easy. The customer support is great. The monitor has been active every day and their system even alerts me for any inconsistencies when a monitor is offline more than usual, which was awesome.

CONS

It was a bit tricky to figure out setting up the Yodeck player onto a monitor, but I now understand how it works with information from their knowledge base to use the correct settings. It's unfortunate they will be increasing their pricing soon, but that inevitable due to inflation. Overall, there is not much to dislike as it is straight forward once you complete the set up properly. Nothing has malfunctioned so far and I hope this can be a long term solution. I wish they priced in Canadian so Canadian customers can pay in their currency.

Reason for choosing Yodeck

Most affordable, easy to experience a demo and was able to provide a solution.

Christopher

Design, 2-10 employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2023

Yodeck! The next best thing in Digital Signage!!

LOVE IT! I have been from SignageLive, to Optisign and now Yodeck....I am definitely going to be buying a subscription for my multiple stores!

PROS

Ease of use, I love the layout feature! Snapping to the grid and ability to preview is wonderful!

CONS

I love working with Brightsign, so I hope they can integrate apps that work well with it.

Reason for choosing Yodeck

Using the trail and Yodeck being so transparent with using a trail and not being restricted on how many days I get to play with it. Knowing the customers will always pick the company that treats them right. I previously bought a Raspberry Pi Player with Optisign and I spent a fortune....I wish I had know about this I would have just subscribed for the year! That is definitely a PLUS!

Reasons for switching to Yodeck

Usability, it wasn't as user friendly. Apps were stale and overall player insights were not there....

Simen

Events Services, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2023

Easy-breezey digital signage

Great. Very happy with the solution, and have no plans of changing.

PROS

Its easy to use with its intuitive UI, and it works exactly like we need it to work. Its helped us be efficient and opening up new revenue streams.

CONS

Nothing really. But if you're making me pick something it would have to be the fact that I cant perfectly sync 10 different monitors, so they all start playing their video at the exact same time. I would love to have 10 monitors that are standing next to eachother have a guy walking in between the screens seamlessly.

Reasons for switching to Yodeck

Not happy with Screenlys functionality. This was 2+ years ago, so I have no clue if they have improved.

Caleb

Religious Institutions, 11-50 employees

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed July 2023

Yodeck, the ease of use is what made us switch

Our organization's experience with Yodeck so far, has been nothing but praise and reliability.

PROS

Whoever created and designed yodeck did a phenomenal job. Our experiences with yo deck has been nothing but praise. The user face is easy to use, understand, and to get up and running. On average it took about 5 minutes to set up (we received yodeck players at a minimal cost) and the fact that they offer free yodeck players with a yearly purchase is amazing. The only things we had to do to set up a yodeck player was plug it in, and plug in an ethernet cord. From there using the Remote Management portal on yodeck was a breeze after that.

CONS

The only thing I have found difficult to use is the calendar interface. It gets quite confusing if you have multiple things going on at once, however, it is a very minor issue. The calendar interface could use some TLC but other than that, the product is amazing.

Reason for choosing Yodeck

We chose Yodeck for the benefits (mainly free yodeck players), ease of use, and product deployment.

Reasons for switching to Yodeck

We made the switch due to a lack of support from the company, cost, and unreliability with the product.

Christian

Marketing and Advertising, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2020

Digital signeage made easy

With Yodeck we can not only entertain and inform our customers in the waiting areas, but also have the opportunity to provide this service for our customers. Thanks to the highly scalable structure of the system, not only can small individual solutions be created, but customers with multiple locations and company departments can also be wonderfully supplied. We are currently working on connecting the shops of several petrol stations to our system built with Yodeck. The test operations for this are already running extremely promisingly.

PROS

The fact that each individual display can be provided with individual content or combined into groups and locations ensures that a wide range of solutions can be implemented. The schedules and playlists are a particularly powerful tool for delivering the right content to the right place at the right time. With yodeck this is solved much more efficiently than we know from other systems. User roles and work areas make it possible for technically less experienced people to provide content for the displays without jeopardizing the security and functionality of the entire system. Anyone who knows other solutions knows that this cannot be taken for granted. We are happy to now not only be able to use the various possibilities ourselves, but also to have found an extremely interesting new product for our customers.

CONS

In the beginning, some processes were much more complex, not clearly explained, poorly labeled or misleadingly translated. In addition, some functions that were important to us were missing. However, since the software is continuously being improved, these problems could gradually be resolved, so that Yodeck has now become a powerful tool at a fair price that flexibly adapts to the needs of the users. For digital menu boards, we would like to be able to show and hide content in an animated manner and to move it across the screen with keyframes, a timeline or such.

Reason for choosing Yodeck

With Yodeck we can not only manage all the settings in the software much more flexibly, but also use our own hardware adapted to the respective situation. This enabled us to significantly reduce the costs per digital signage display used.

Reasons for switching to Yodeck

The other systems were much more difficult to maintain. The costs and maintenance effort, especially for the hardware required, were also significantly higher.

User Profile

Stewart

Verified reviewer

Recreational Facilities and Services, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2023

Yodeck Digital Signage: The Game-Changer at Andrew Johnson Golf Club's Front Door

Walking into Andrew Johnson Golf Club, you're immediately greeted by more than just the friendly staff — an innovative and dynamic Yodeck digital signage platform welcomes you, seamlessly blending technology with the timeless charm of the game. As a centerpiece in our foyer, the digital signage does more than just catch the eye. It serves as a pivotal source of information, from displaying the club's calendar to detailing the hours of operation. But it doesn't stop there. For our members and guests looking to join in on the competitive fun, the latest tournament updates and scramble information are presented in clear, vibrant visuals, ensuring everyone is in the loop and ready to tee off. A key feature we particularly appreciate is the real-time course conditions and weather updates. This allows our golfers to prepare for their round with just a glance, setting the tone for an exceptional day on the greens. The user-friendly interface of the Yodeck platform means that our staff can update and manage content with ease, ensuring that information is not just timely but also accurate and well-presented. Invaluable is not a term we use lightly, but for the Yodeck digital signage at Andrew Johnson Golf Club, it fits perfectly. The versatility and efficiency of the platform have elevated our communication, creating an interactive and engaging experience for everyone who walks through our doors. It's not just a tool; it's an integral part of our club's commitment to excellence and member satisfaction. We wholeheartedly recommend Yodeck to any establishment looking to enhance their guests' experience with professional, reliable, and state-of-the-art digital signage. For us, it's a clear hole-in-one!

CONS

In the spirit of a fair review, it's worth considering any drawbacks of the Yodeck digital signage platform. However, in the two years since its installation at Andrew Johnson Golf Club, the system has operated flawlessly, with no notable issues to report. The one instance where we required assistance, the hiccup was swiftly and efficiently resolved by their responsive support staff. While some may yearn for a con to weigh against the many pros, our experience has been so positive that finding fault seems more like searching for a needle in a well-kept fairway. Yodeck has proven to be a reliable and robust solution for our digital communication needs.

User Profile

Mohd Amrizal

Verified reviewer

Food & Beverages, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed February 2024

Easy way to promote your business to tv.

PROS

Yodeck is highly regarded for its user-friendly interface and straightforward implementation process, making digital signage and marketing tasks accessible and efficient. The platform is distinguished by its exceptional customer support, ensuring users have the assistance they need when they need it. Its extensive suite of features, coupled with its frequent usage by businesses, reflects its versatility and effectiveness. Additionally, Yodeck's ease of integration with other systems enhances its appeal, offering a comprehensive solution for those seeking to elevate their marketing strategies with reliable and innovative digital signage solutions.

CONS

I believe Yodeck is solving the critical problem of effectively promoting businesses in the digital age by streamlining the transition to digital signage. This platform simplifies the process of creating, managing, and deploying digital content across various screens, which significantly enhances brand visibility and engagement. By offering a user-friendly interface, comprehensive customization options, and a wide array of templates, Yodeck enables me to tailor my marketing messages precisely to my target audience. This adaptability not only elevates the customer experience but also allows for real-time updates and modifications, ensuring that my marketing efforts are timely and relevant. The ease of integration with existing systems and robust support further benefits my business by minimizing technical challenges and allowing for a seamless operational flow.

Dana

Marketing and Advertising, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2024

Excellent Software, Hardware, and Support

Overall, I think the onboarding process is top notch and I really doubt there's any other company who is willing to spend one-on-one time getting each customer set up the way YoDeck does, especially for the price! It's only a few dollars per month per screen, they included the hardware, and they provided personalized setup and support. There's really nothing to complain about! We have only had one potential point of confusion, and the company listened to our concern and took it seriously. We have no doubt that YoDeck is looking into it and will address things appropriately as needed. There are lots of plug-ins to make the signage work with various software, they have a great selection of templates and animations, and there are so many ways to turn tvs/screens/monitors into displays through hardware options or YoDeck apps in various app stores. We'd highly recommend trying YoDeck first!

PROS

The whole experience of getting set up is as easy as it can be! Our company chose an annual plan, which included free hardware for running our digital signage. It arrived with all of the software pre-installed and configured, so we only had to plug it into the tv and turn it on! It even had our network credentials already set up and ready to go. Once it arrived, their support team scheduled a personalized one-on-one conference call with us to walk us through how to use their web software for running the signage and sent us helpful links and contact info for future inquiries. I feel like they really went above and beyond!

CONS

I mostly don't have anything I don't like. The only small feedback that I gave YoDeck is that there seems to be confusion with date and time input when it comes to scheduling content times. I might want content to display from Jan 1 to Dec 31 between 9am and 5pm, but some screens and support reps interpret that as running non-stop from Jan 1 at 9am until Dec 31 at 5pm, while other understand that we mean daily from Jan 1 until Dec 31 with content starting each day at 9am and ending at 5pm. We did already relay this concern/potential confusion to YoDeck and they said they are taking a look at it to ensure that everything works as intended, and it may possibly have just been confusion or miscommunication on the part of tech support about how the related software screens work.

Rob

Government Administration, 201-500 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed January 2023

Yodeck digital noticeboard management software

Yodeck has enabled us to further the usefulness of our existing digital noticeboards by utilising their extensive range of widgets. The screens are now true information points displaying a variety of media.

PROS

At our community centre we have been using a basic photo slideshow app to convert smart tvs into digital noticeboards. It worked but was very basic - limited to displaying jpgs that we needed to manually rotate to display on a portrait orientated screen.Yodeck has been a big step up as far as possibilities for our screens. We now have the option to display a whats on calendar, video, livestream, weather and more.I particularly like the clean, uncluttered and intuitive dashboard which manages the screens. Yodeck has excellent video and livestream support that was lacking from some of the other digital noticeboard apps we tested. Technical support has also been particularly good. Highly recommended.

CONS

Lack of a compatible Android app for smart TVs. An android app would've have simplified the upgrade for us since we use Android compatible smart TVs, but the Yodeck player has been an acceptable alternative to an app.

Reasons for switching to Yodeck

Better Livestream support

Dalton

Machinery, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2022

Manufacturing Use

PROS

I am a safety engineer and it is very simple to work with for me. I can update the screens in various locations throughout our shop and have no problems. The set up was super easy and the websites that can be copy and pasted for web use works very well. This way I am able to put up safety videos over subjects we have problems with. I love that you can add powerpoint as well and it will set up the times to scroll through all of it. In some scenarios with past digital signage companies I had to paste slide for slide so this saves me a ton of time. Yodeck provides free players with subscriptions to services which makes it very convenient should you have to present for approval to corporate. All in all this is a great platform and I enjoy using it.

CONS

There is nothing I can think of besides maybe having a day counter option. I would like to put a clock up that counts the amount of days without an accident to display on the screens in the shop and I can't find anything like that on the widgets besides countdowns.

Reasons for switching to Yodeck

Cost was too high for tough times

Austin

Civic & Social Organization, 1 employee

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

3

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed January 2021

Blair House Community Bulletin Board

At the age of 70 my age and IQ I was able to create a system that improves so many people's lives with a easy learning curve for free and still have the energy engagement page displayed.

PROS

I have a blog for the Blair House a seniors residence in Ottawa Ontario Canada and this Yodeck software has given me the ability to display in real time The bus schedule for our bus stops ( 4 in total ), plus the weather, Emergency warnings system, Our Community Events Calendar, Covid 19 status all edited from my home pc or cell phone. In Canada we are a bilingual country English and French so all the webpages have to be repeated in both languages. easy as can be. The building is an Ottawa Community Housing building with an energy engagement program that consists of a monitor in the lobby that informs tenants of how much energy is being used ( electricity and gas) and compares it with other similar buildings . Now the information is of some value to the tenants as they do not have to wait outside in the rain or cold to catch a bus. I was somewhat concerned about the new Raspberry Pi 4 that replaced the Pi 3 as to how much work it would be to upgrade it involved 8 letters and a hyphen WOW works fine! This is by far one of the best Raspberry projects that I have come across thumbs up.

CONS

In the Ottawa Community Housing building we have a large percentage of people that do not speak either of Our official languages and it would be nice to incorporate Google Translate into this platform. I would like to see a camera on the raspberry Pi that could scan a QR code that when displayed would translate to the appropriate language. It is very important to try to create a hands free environment in this time of Covid.

Pete

Entertainment, 10,000+ employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2022

User Friendly

Other than some hiccups with initially receiving our players, and again with ordering some more, we have enjoyed using Yodeck a lot. It's easily accessible from any internet connected device, updates and changes can be seen within a minute on the screens, they were very easy to install, and have very user-friendly software that is updated a lot. Out of our 30 players we have only had two that began to crash and with a simple software flash we had them back up and running in about an hour and they have had no problems since.

PROS

We integrated Yodeck into our arena quickly and easily. From set up to daily updates and changes, it has been a very easy system to use. Adding graphics, changing schedules, building layouts are all very easy to do compared to other media players we have tried and if we have had any problems they are very quick to respond.

CONS

There were a few issues at first with their software being user friendly, but they are constantly updating and almost everything I had a problem with at first has been fixed. The scheduling can take some time to get used to, and the way the stored media is displayed when building a playlist can get sloppy.

Reasons for switching to Yodeck

The other product was not user friendly. With Yodeck I can see exactly what is going to go out before it is sent and everything is more or less easily programmable. The other system had no preview and there was a lot of programming that had to be done to get anything to go to a screen and it would freeze up a lot.

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