I delivered 2 Apps using it for beta testing, Swift 3 and React Native... it was an awesome experience using instabug with developers and product managers.

that it doesn't have to be a crash to be reported, comments and video recording... Integration with React Native, Native iOS and Native Android.

the dashboard UI, but it's not really a big deal.. it's easy to use but it's not beautiful to look at.

Instant client feedback and bug reports. Ease of software use. Helpful cloemt support. User friemdly interface.

No app yet.

Manual and beta testing teams saved 30% of their time on logs and screenshots collecting

Me and most of testing team just loved the app. We enabled Instabug for beta builds of our app. Whenever some bug or weird behavior is detecting, grabbing logs as well as screenshots was very easy. We had a few tricky questions when we needed to use API. Support team was so friendly. They provided us all required guidelines really quick. Also, in cooperation with Dev Team, we were able to set up crash logs collection with sufficient granularity of logs. Including crash report eventually became almost requirement when we reported new bugs (this is how much they liked these reports)

As we needed API access to build custom reports and client wanted some detailed statistics, we needed to use Gold plan, that was pretty expensive. At some devices shaking feature didn't work stable and I needed to shake it a few more times to get crash reported. There was also a number of cases when the app didn't recognize really similar crash reports so we needed to involve human work for consistent analysis.

Using Instabug for bug reporting is super easy. The best thing about instabug is the ability to attach screenshots, notes, and video recordings when submitting the bug. This helped our team to reduce the time they spend on clarifying the bug which resulted in more productivity.The integration with third-party tools like Jira is again a very useful funcitionality that has made Instabug a winning tool.

There is nothing that I dislike for now.

Instabug helps us connect with our users quickly to learn/know about bugs as soon as they crop up, as well as making sure we can fix issues as fast as possible.

Relatively easy to integrate with mobile apps, and 3rd parties platforms like freshdesk. We use it for bug tracking including screenshots and videos from our users, as well as general app feedback and it's an indispensable tool.

The price tiers are not friendly to small teams and seem geared more toward large organizations with high budgets

It's super easy to get set up in your project and the documentation is fairly thorough. I really appreciate how responsive their support is, when I have questions I usually just ping them on Twitter and I get a reply in a few hours.

Their dashboard is not exactly easy to browse through bugs with. It's hard to define the exact level of granularity I'm expecting with bug reports. And you can sometimes get bad bug reports with no descriptions or context to what went wrong. However they do a good job overall of capturing useful info by default.

The "shake" feature is definitely my favorite. I also love how you can circle or annotate issues directly from your phone.

Overall I wouldn't say I have any cons. The only thing is that we use multiple platforms for tracking issues with our vendor, so we have to log it in Instabug and then also log it in a platform we use called Sifter. It would be great if the two were consolidated somehow.

The best thing InstaBug has going for them is the ease of integrating into existing software. Getting InstaBug added to our iOS and Android apps was a breeze. It creates an overlay on our apps that don't directly affect our software which is great. Adding questions and feedback prompts are easy with the website. Working with the InstaBug developers with issues that come up is fantastic, they have an open channel directly with individual workers at the company.

Since they support so many platforms and codebases, they occasionally have a few of their own bugs that make it through the cracks. They make up for this with quick response time and they push out fixes very quickly for a company.

Light and easy to integrate SDK, auto tagging and tracking, lots of useful information within each bug/crash report (number of affected users, device details, etc), collaboration features, feedback collection (surveys, chats).

Missing some features that competitors have, like session replays and touch heatmaps If you’re in the market for a crash-reporting tool, this is the one. It’s not as expensive as bigger solutions, yet still delivers and provides great insights for devs.

I have nothing to complain, great support, relatively easy SDK documentation and great functionality! Well done!

It’s a great tool for maximize your availability for the user and track not just bugs but insights and feedbacks reports.

The way the user can talk and show the application when report a bug or a suggestion.

Quick feedback from our active users that helped us improve our product.

Rich in integrations, such as slack, and JIRA. Shake and send feedback user experience is one of it's strongest strengths

The in-app chat, it's costly to get the whole support team on it to support our customers on the app.

I love how simple the integration. Especially at early stage our product has many holes. Tracking down a crash can be difficult if without this app. It has very advanced analytics and reports. It also helps us deal with the second problem which is collecting and consolidating users feedback. We use their feature request feature where users can suggest something or report a bug visually. Then upvote and downvote things each user thinks is important. We are able to practice lean development and product iteration very successfully because of it. Lastly their team is very attentive and hardworking. It just feels right in every interaction with them. You know they care about your feedback and they are open to accepting feature requests and take the time to help you out. I really wish them the best.

Perhaps they can include addons so we don’t have to do a full on upgrade in tiers just to get that 1 extra feature we want. They do have lots of products and if they allow us to more customize our subscription would be best.

Instabug has been awesome for my business with 8 computers in the office this software has saved us alot of times from crashing, and has a very accurate and fast detection on bugs and crashing! Would 100% recommend for business or personal use!

Love it has been amazing for my business. There isn't anything I don't like about it!

There is no perfect code with 100% test coverage, instabug is another level of testing and reporting very detailed bugs which may occur during runtime. Perfect solution to feel more secure.

- Complete and detailed logs - Reporting bugs with screenshots and videos (shaking etc.) - Integration with JIRA

- The most annoying is opening logs details - Surveys seems for me to be useless

Overall very pleased with the experience.

Well-designed UI makes important information easy to access and parse. Customer support is helpful and responsive.

Small annoyances, for the most part. Most symbols/special characters are not yet supported in Instabug's chat feature, which I use frequently to respond to users. Currently, clicking on user's message in bug report automatically brings up edit window, which is a pain when I need to copy/paste their message into our own internal bug-tracking system.

Fasy and easy way for bug reporting and user engagement.

The integration process, features especially the user engadgment feature, also service quality is great, and customer support is very helpful!

I think the web interface needs more ui enhancement and more ux improvement, so we can easily reach required parts and also it needs to be more clearer and not to be very crowded!

Getting feedbacks from customer Getting feedbacks from QA team Getting network logs to check the backend interaction

The solution is not integrated with Unity out of the box The solution doesn't work in VR, it opens a normal activity which is not stereo

How easy it is for customers to use! I am new to product development and this has saved me so much time with QA and beta tester follow-up.

I don't have a lot of money in my company for this product, but I still think it is worth it.

Features and how specific it is. You are able to quickly trace a bug to its origin without much delay.

Difficulty to configure and read the logs. Especially logs related to http requests and connections.

if you want to get help from your user and receive bugs or improvements, it's your service! the SDK can be installed whitin minutes

it can be a little bit expensive if you want to have better features

Easy to use, user-centric with a lot of useful features.

Very pushy "upgrade" now, it's really not friendly.

crash report , contact the users

I like the ability to contact the user who has reported the bug and the ability/ease at which you are able to share information.

The cost , it's really problem in the first launching the app just it the obstacle in the software .

Easily able to get easy overviews of the bugs our users have encountered

Clear layout. Really easy for me to pick up and start using, focusing on the actual problems we are solving without having to struggle with adopting a new tool.

Customisations, filtering and reporting. in order to fit an existing workflow (that involves other tools) I wanted to export and/or view the info in several ways. I had limited options to do this in the current version

Customer Support have been extremely helpful in guiding us through the process, whilst the ease of use has been greatly received by our testers. Having such information is critical to us as we are developing an app and need our customers to tell us where it is falling down and where we can make improvements. Instabug has given us an extra edge.

-It's very easy to use and integrate with -well structured -great customer support -contains alot of features