I really love the interface, it's easy and powerful at the same time. You have everything you need.

The pricing is absolutely crazy, especially for small companies. Too many features locked behind expensive paywalls.

During the time we were using NewRelic we were 100% on-prem environment so for this model, the software met out requirement. It was easy to deploy new checks.

It's very easy to configure metrics of monitoring. I also like the clarity of the generated graphics.

I love the depth in which you can see the speeds of your software. Some of the data is extremely helpful tracking down bugs or performance issues.

Don't hesitate to ask for assistance from them. They want to make sure you succeed and are always glad to help you realize more value from your investment.

We had evaluated NewRelic several years ago but the product was too complex and unstable. At the time, pricing had also became very complex and it was hard to predict how much you would pay.

I love that it gives you a nice overall analysis of what's happening with your application.

The DB query addon is most helpful to improve the performance of the application.

The customer support is dreadful. We wait over 5 days for a response and then have to chase.

This tool has helped my company to save lots of money on AWS bills. A great analytic tool to get insights on the application data and make the business decisions.

It is a well known software so everyone have heard about it and probably use it. And also there are a lot of tutorials from the website or from community.

I like that it gives you that data on a dashboard with some graphs so that you can see exactly where it's going up on down in performance, overall great product.

New Relic can be used to monitor system performance effectively in the enterprise systems. It gives better visibility on number of API Hits with Success and Failure Counts.

Our main version we run has a memory leak, the NewRelic support team was worthless in troubleshooting.

Overall, it is a good monitoring system to identify the  bottle necks on the systems effectively.

Insight is really good and easy to use. And it's really good that 7days retention is now part of normal tier.

Great dashboard with some nice insights from a birds eye view.

Frequent issues/ glitches and downtimes in NewRelic causing false alarms while monitoring.

Provides great real-time tracking. Lots of great integrations and alerting options make it easy to stay on top of your systems.

New Relic is a very good product if you have the budget for it.

Opposing the web component, the mobile apps one is very bad. The sdks are very bad and very intrusive, leading to instability of the apps itselfs.

Overall very useful monitoring tool that helps to track, identify and resolve the issues with site performance.

Ease of use and the analytics it provides has proven to be beneficial for our customer insights and web traffic.

Even worse, pricing varies on multiple factors so it's not straightforward to predict your costs.

Another feature that we love is the integration with Jira which enabled auto-creating of tickets on violation of certain thresholds. Overall, this is used by developer community on daily basis.

In addition, I have managed to optimize the use of resources and reduce costs thanks to the detailed information provided by the platform.

It's incredibly easy to configure New Relic integration within a lot of web frameworks, like Ruby on Rails for example, which gives the developer a great experience to use this tool.

Not able to send notifications to people when a particular error reoccurs.

Very easy to integrate with any system. Hardly miss any error as long as we pass the request to raygun.

Overall i find it very helpful in tracking and debugging the errors, have played an important role in improving the quality of product.

We use it to test system fatal errors. We can log defects directly through jira integration.

Sometimes the event grouping does not work exactly as expected but that could be user error.

Its super helpful having a tool that allows me to offload the conscious effort of checking graphs, log aggregators, and similar health check mechanisms.

My error tab is not working for me , every time i have to check in Active error tab.

I like raygun, it does exactly what I would like it to do.

The ability to track almost any level of issues in our codebase that would otherwise need manual log reviews after deployment is super helpful.

Extremely helpful platform in catching bugs otherwise gone unnoticed.

Searching by multiple words doesn't work. Exceptions grouping stops working when any part of a stacktrace changes.

Having a tool that alerts me when software is reporting abnormal behaviour allows me to better focus on my daily tasks.

US Dollar

New Relic is a cloud-based network monitoring and observability platform designed to help businesses analyze, optimize and troubleshoot software stack. Features include real-time alerts, serverless monitoring, incident management, data query and health map. 


The solution enables engineers to collect telemetry data such as events, logs or traces, filter and save search results through built-in log management UI, perform root cause analysis and visualize the stack performance via the dashboard. IT professionals can monitor distributed services, applications, containers, virtual machines or servers available on-premises or cloud. Team members can receive failure warnings about potential anomalies and prioritize issues accordingly. 


New Relic offers integration with various third-party applications including Terraform, Microsoft Azure, Consul, MySQL, Elasticsearch, Google BigQuery and MongoDB. It comes with mobile applications for Android and iOS. It provides monthly and usage-based pricing options and support is extended via documentation and forum.



LongDescription

Application Management

Performance Management

Real-Time Monitoring

Baseline Manager

Transaction Monitoring

Resource Management

Bandwidth Monitoring

Uptime Reporting

Full Transaction Diagnostics

Performance Metrics

Availability Testing

Diagnostic Tools

Performance Analysis

Dashboard

Root Cause Analysis

Audit Management

Credential Management

Monitoring

@mentions

Alerts/Notifications

Graphical User Interface

Integrated Development Environment

Data Visualization

Log Collection

Reporting/Analytics

Search/Filter

For Websites

Collaboration Tools

Continuous Deployment

Continuous Integration

Alerts/Escalation

Backlog Management

Performance Monitoring

Web App Development

Source Control

Access Controls/Permissions

Deployment Management

Debugging

Software Development

Audit Trail

Workflow Management

IT Incident Management

Activity Dashboard

Process/Workflow Automation

Predictive Analytics

Multi-Language

Third-Party Integrations

Web Usage Monitoring

IP Address Monitoring

Network Analysis

Simple Network Management Protocol (SNMP)

Threshold Alerts

User Management

Event Logs

Compliance Management

Reporting & Statistics

Billing & Provisioning

Natural Language Processing

Machine Learning

Incident Reporting

Task Management

<strong>New Relic for Web Apps</strong> all new accounts start out with a free 14 day trail of Pro. Once trial period ends, your account will automatically be migrated to our Lite (free) subscription. Flexibly Pricing & Packages.

<strong>New Relic for Mobile Apps</strong> all new accounts start out with a free 30 day trial of Enterprise. Once trial period ends, your account will automatically be migrated to our Lite (free) subscription. Standard starts at $29/month per app.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

New Relic

In Person

Live Online

Webinars

Documentation

Videos

Raygun is a cloud-based networking monitoring and bug tracking application. It is suitable for large and midsize organizations across a variety of industries and offers crash reporting, user monitoring, user tracking, deployment tracking and integrations with other software. On-premise deployments are also available.


Raygun’s crash reporting features allow users to identify where clients encounter errors, crashes or performance issues and alert appropriate team members to problems. Workflow management tools help users to organize issue resolution.


Raygun also provides full stack application monitoring. Users can view lists of clients, track session information and analyse how end users interact with applications. Diagnostic information and workflow tools help users identify, reproduce and resolve problems.


Support is offered through email, in-app chat and over the phone for enterprise-level customers.



Commenting/Notes

Customizable Reports

HIPAA Compliant

Real Time Monitoring

Single Sign On

Assignment Management

Server Monitoring

Real Time Data

Agile Methodologies

FTP Monitoring

Real Time Notifications

Email Management

Bug/Issue Capture

Ticket Management

Issue Tracking

Trend Analysis

Incident Management

Drag & Drop

Tagging

Code Repository Integration

Bug Tracking

Crash Reporting:
Discover, diagnose, and resolve every error and crash affecting your users.
Annual plan - $40 per 100,000 events, per month.
Monthly plan - $60 per 100,000 events, per month.
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APM:
Uncover server-side performance bottlenecks right down to code level.
Annual plan - $80 per 100,000 traces, per month.
Monthly plan - $120 per 100,000 traces, per month.
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Real User Monitoring:
Monitor real user sessions and improve your frontend performance.
Annual plan - $80 per 100,000 sessions, per month.
Monthly plan - $120 per 100,000 sessions, per month.

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