This is a simple and easy system to use, and we have a pretty complicated business with both a location and mobile appointments, and then different divisions with in the mobile.

It's ease of use, the soap notes are fantastic, and customer intakes are so easy and just automatically stored with the client, it seems simple but it is really really fantastic. Updates and more functions are regularly released. They are super quick to call or email back and address even silly questions and have helpful videos and solutions.

The only big drawback is the lack of a therapist compensation function that would eliminate the work involved in therapists invoicing me and having to check those invoices. This is maybe coming but no timeline yet. A small drawback is Therapist last names always show up, I would like the choice to keep the last names back except on receipts.

The set up was easier than I expected - I just followed along with the YouTube videos and was pleasantly surprised with the process.

I like everything about this program. I especially like that it is all integrated - booking, files, billing, reminders, it’s all here :)

The only thing I’ve come across that is like to be able to set is specific times for people to book in instead of having a booking window.

I'm really enjoying using it primarily again. It's come from a place to store soap notes and client information, and now is a place where I can do online bookings, sell products, send receipts and emails/texts. It's a great all-in-one package for a very reasonable price.

I have been using Soap Vault (now Noterro) since 2015. It has come a LONG way since then. And almost monthly I get new emails with new features and functionality that they have added to their software, while the price remains the same! I had a question and I asked in a forum on a weekend, and I got an answer back in about 6 hours from one of the Customer Service Reps, so that's pretty impressive.

It's a bit hard to figure out how to do everything at first, not quite as intuitive as other appointment managers I've used in the past, but in return for that you have more control and customization over your appointments.

Great! Especially the support. Great price and has all the features I need. I like that I have the option to 'add on' certain things for an additional price if I want them.

Great price point for a self employed, one-person clinic. The support has been awesome! Very timely, friendly and helpful.

It takes a bit to navigate your way around at first, but Noterro provides step by step instructions and videos on how to initially set everything up. Using it daily makes it easier.