The overall experience was outstanding, serving as an exemplary lesson for any new startup in maintaining exceptional customer service and adhering faithfully to the product roadmap.

My recent experience with Afforai, a purchase from AppSumo and initial trials from Product Hunt, has been nothing short of remarkable, significantly exceeding expectations in customer service, ease of use, and accuracy. This isn't just another software tool; it's a game-changer for anyone interested in leveraging the power of language learning models like ChatGPT. More than just AskMyPDF. Firstly, the customer service is exemplary. [sensitive content hidden] and his team set a gold standard for how SaaS customer service should be delivered. Their responsiveness and helpfulness are unparalleled, making the user experience exceptionally smooth. It's rare to see a team so dedicated to user satisfaction, and they even inspired me to suggest that they could teach a course on the subject! The functionality of Afforai is where it truly shines. Its ability to convert PDF and even URLs into simple study guides is a massive time-saver for my team. Initially, I tested it be like an help desk to understand a product and service better. But [sensitive content hidden and the team helped me with an “A HA moment” and I refocused on how better to utilize the tool. Additionally, Afforai's capability to distill files into concise study guides and extract relevant Q&A for any knowledge worker. Having the opportunity to interact with [sensitive content hidden], helped me dearly. And it shows his passion to understand the voice of the customer and to improve the product for user retention and use. Afforai sets a high bar for AppSumo and Product Hunt offerings. It's not just about getting a good deal; it's about supporting and appreciating vendors who go the extra mile. As a satisfied user, I invite others to join me in this endeavor. Afforai is not just a product; it's a community and a movement towards better tech solutions.

There's not much to dislike about the tool. My only minor gripe is the lack of tutorials. However, as the community grows, more YouTube tutorials are becoming available. Honestly, the tool is quite self-explanatory. Even if you've never worked with APIs or other chatbots, it's easy to figure out.

It's not even just about the software but the fact the community is so helpful and the [sensitive content hidden] is accessible. He reads my emails and replies to them.

I have a paid version of ChatGPT, but I use Afforai for two reasons: 1) it actually gives me better, longer responses. 2) it gives me citations so that I can see where the information came from.

The only downside I ever found was having to learn a new interface, but the onboarding more than took care of that.

Has potential, needs to work on basic usability for customers beyond trial scale - right now it’s a pain to use

Ambitious and valuable capabilities, if it could deliver on its promises

Barely works, terrible user experience in practice

The ease of usage. The fact that the tool highlights where it found the information.

It doesn't yet process or generate image. That could be great. Like to be able to create illustration or mindmap.

Perfect. It was easy to implement and outputs were on point.

This system can efficiently query multiple documents at once. It also possesses the capability to share the derived information among several chatbots. This dual functionality enhances the system's overall performance and utility.

We are hoping they implement the ability to use our own Open AI keys.