AISEO vs Smith.ai

RATING:

4.3

(42)

AISEO has 42 reviews and a rating of 4.29 / 5 stars vs Smith.ai which has 30 reviews and a rating of 4.8 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.3 (42)
4.8 (30)
Ease-of-Use
4.5 / 5
5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
4 / 5
5 / 5
Functionality
4.5 / 5
5 / 5
Last Review Written
March 26, 2024
October 10, 2023
Pros/Cons
  • Pros

  • Usually copy generators fit into one of two categories: high quality content (for a machine) and high ease content (ie quick, easy to deploy etc). Aiseo manages to do both pretty well.
  • The product is being developed at a rapid pace, which is praiseworthy.
  • Cons

  • Except the fact that I hate seeing my credits decrease because I use the tool too much.
  • Only the UI is something that I feel is a little bad. They could probably change the fonts to make it better.
Read all user reviews
  • Pros

  • The software is very user friendly and integrates well with our website.
  • The Smith.ai Website Chat also integrates perfectly with my CRM/case management software. It has really been a boost to my business.
  • Cons

  • The AI Robot that answers after-hours can get confused sometimes but it's only seldom when that happens.
  • Sometimes the reps don’t follow detailed instructions, this can cause us to lose clients.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos