All Automation Anywhere Reviews
1-25 of 192 Reviews
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Rajat
Oil & Energy, 10,001+ employees
Used more than 2 years
OVERALL RATING:
4
Reviewed April 2023
It is good platform for the basic automation journey
Gray
Verified reviewer
Information Technology and Services, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2022
Creates Bots that make huge savings through Seamless Automation
We are using the Automation Anywhere to automate a variety of processes around the company and for our clients making plenty of savings on time and money while observing top notch accuracy. The software makes it very easy to handle large workloads due to their high performing AI bots. Automation is possible all the way from web automation to retail and Citrix. Because it supports multiple coding language, sending commands from command center is a breeze.
PROSThe limitations to how much processes can be automated with Automation Anywhere RPA is infinite. It automatically sends error alerts Has an intuitive performance dashboard for monitoring your deployed bots. It's possible to carry out data extraction from unstructured files.
CONSRunning process discoveries with Automation Anywhere is an uphill task. Version AA 360 does no send updates frequently unlike its stable predecessors. It's also difficult to process excel files.
Kiran
Information Technology and Services, 10,000+ employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed July 2019
The Most Instictive RPA Tool
We have automated manual L2C orders in OSS domain in Telecom. The Orders can be placed with just a single click. This has reduced significant amount of time in placing the orders for customer.
PROSThe ease of use of tool Automation Anywhere is great. Anyone with Basic coding knowledge can learn the tool and start automating. The Recorder In Automation Anywhere is a great feature which makes the process mapping faster.
CONSAA tool is more of script based as compared to Visual Process Designers.It is challenging to develop the task in Script based tool as compared with Visual Process Designer Tools.
Reason for choosing Automation Anywhere
Automation Anywhere is a AI Augumented RPA tool,RPA,AI,Analytics platform is a complete solution to automate any task. Automation Anywhere has a great customer support.
Anonymous
11-50 employees
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed January 2023
Very easy to use Automation tool with few accuracy issues.
Automation anywhere can be used to automate most of any jobs which we done using a computer , it can automate windows applications , web applications , excel etc . Automation Anywhere lacks accuracy , there are chances of commands not working as expected some times.
PROSEasy to use , no coding experience required , no big software needs to installed , easy access for authorized users , easy to configure machine.High accurate SAP commands.
CONSLess accuracy , problems faced with new version releases.Bugs in unattended run.
Chirag
Information Services, 201-500 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed July 2019
Leading tool in RPA market
overall experience was good.
PROSIt provide flexibility of RPA for complex processes.
CONSit should provide free evaluation period so it easy to attract new customer and small process.
Reason for choosing Automation Anywhere
it was good tool for complex process.
Reasons for switching to Automation Anywhere
Uipath Provide free trial period and also extend it. so it cost effective for new client and small processes.
Amr
Verified reviewer
Marketing and Advertising, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed October 2022
How to take your business to a whole new level of productivity?
Automation Anywhere provided solutions to my issues with automating our business processes and made it possible to use their Cloud-based intelligent automation platform so that I could have the best of the AI revolution with all the benefits of cloud computing. I've used the Enterprise and Advanced packages to achieve my automation goals and it saved me a lot of time and money, which I will be using for my next project. I was confused about which software was the best for my business needs. I spent hours comparing different software options, but I couldn't get any results. Then I found Automation Anywhere and I was blown away by the level of Automation it was able to automate. I'm now able to increase my productivity by automating my business processes, and my employees are more engaged in their work because they're able to do their jobs with fewer errors. I can't say enough good things about Automation Anywhere, and I highly recommend it.
PROSWe use AA to create bots for multiple departments in a business-to-business industry. The bots have helped out multiple departments streamline their day-to-day operations. We have reduced the time taken to perform mundane tasks and we can perform these tasks at any time of the day, which was not possible before. The best part is that we can schedule the bots to run at any time of the day and they can run multiple times a day, making them a very useful tool. Automation Anywhere is the best software I've used recently to help me automate my workflow, saving me thousands of hours, I've used it for automating many processes like customer support, lead generation, CRM, HR processes, and more, and I've been able to remove 60% of my workload from my plate, I recommend it to anyone who is looking for an easy and affordable way to help their business grow.
CONSAn additional OCR mode is something that would be welcome as the ability to enter text in a precise way. A thin client interface can always be improved, and other tasks could also be automated using panels and task editors. There isn't much to criticize concerning AA right now, the new UI in Automation anywhere's cloud version looks big though - like a word processing software. The debugger has too few options and it would have been better if it made the code more readable. Because of how large the text editor is, when used on bigger monitors, it was difficult to browse through longer pieces of code. Using another kind of file manager for saving projects could also have helped here.
Anonymous
51-200 employees
Used weekly for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed August 2023
Making Easier
It's like having an extra pair of hands to assist us, especially during busy periods. The time and effort it has saved us have allowed us to focus on more important aspects of our work – like engaging with our students and crafting meaningful lesson plans. I've seen my fellow teachers and staff members breathe a sigh of relief as they watch tasks that used to eat up hours being completed automatically.
PROSAutomation Anywhere has been a real game-changer in simplifying our daily tasks. One thing I loved was how it took the repetitive, time-consuming chores off our hands. It's like having a helping hand that never gets tired! The drag-and-drop interface made it surprisingly easy to create automation workflows, even for someone like me who's not a tech whiz. Plus, the ability to automate tasks across various software and applications saved us heaps of time.
CONSWhile Automation Anywhere has been a great addition to our toolkit, it's not without its quirks. One thing that gave me a bit of trouble was the learning curve. Understanding all the features and options took some effort. Also, there were times when the automation workflows needed a bit of tweaking to work seamlessly with certain software. And, of course, there's the inevitable fear of something going wrong with automation – a glitch or hiccup that needs troubleshooting.
Muhamed
Verified reviewer
Information Technology and Services, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed December 2022
Low Code High availability futuristic RPA tool
It is an exceptional tool which has got very less amount of code, Even a non coder is able to create bot and do the automation which is a very much appreciable thing. It is getting new updates in shorter span, and expect to bring new advanced features which other RPA tool dont have
PROSUnlike other RPA tool this does not want to be installed in our local machine which helps in reducing the disk space, Only the robot should be installed. It has got IQ bots as well as it isopen to integrate with Google doc AI which makes Automation anywhere powerful in extracting OCRs. Also with the price of the product the tool serves a wide range of features. It is also powerful in automating Websites and Applications
CONSW.r.t other tools, It has got very less variety of actons/activities on Excel automation, We will have to connect the Excel as DB to perform many complex activities
Reason for choosing Automation Anywhere
Low code and Low maintanace
Issac
Verified reviewer
Automotive, 1,001-5,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed June 2021
A cost effective buisness automation tool
A highly recommend low code automation platform support for developing extremely complex automation solutions.
PROSEasy to use Drag and drop function for coding Low code platform Easy to develop workflows of high complexity External module s and package support.
CONSNeeds to improve ui with a modern outlook Magnification should be optimised as it becomes hard to evaluate complex workflows
Gianna
Verified reviewer
Marketing and Advertising, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2022
Process Automation and nice Scheduling Tool.
Automation Anywhere provides effective services which enable easy project cost management and the planning and process reports preparation through this package is amazing and the data process and data sharing capabilities are productive.
PROSAutomation Anywhere Automation capability is more helpful and the reduction of manual operations across entire business processes is effective.The scheduling and the multiple data analytics creation through Automation Anywhere features is good and also workflow and task management on this platform is fantastic.
CONSAutomation Anywhere features are easy to adapt on how they function and its interface is not that complex to understand, but it can take some time.
Bharathidasan
Verified reviewer
Information Technology and Services, 1,001-5,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed March 2019
Forefront in RPA Journey
It was an interesting journey with AA we have transformed our clients business across order Automation, Email automation , Database automation and few more. It is one of the best tools avaialble in the market.
PROSThis Automation anywhere software has inbuilt 500+commands with unique drop and drag work flows enabling simpler automation.
CONSIt would be better if the intial set and configuration is made even more simple.
Anonymous
10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
FUNCTIONALITY
3
Reviewed March 2019
Futuristic, user friendly product
RPA is set to make lives easier and Automation Anywhere truly solves this purpose. It integrates most of the desired features needed to automate mundane activities while keeping the complexity of development low. The wide range of in-built options and solutions make it more adaptable, thus spreading the automation gene to maximum number of users. Though the tool needs to be robust in some of the features, its easy-to-use nature breaks the barriers of programming phobia among non-programmers. Overall, the tool is an excellent, most recommended product which is a first choice for any organization adapting automation.
PROSI love the way the drag and drop features are incorporated so the developer can focus more on semantics rather than the syntax. The ease of variable declaration, default variables and clipboard functionality does make it easier to develop as well as manage various elements of the program. Not to mention the various interfaces it can interact with that widens your automation scope beating off the limitations set by competitors.
CONSYou can launch the in-built Mainframe Emulator only when an automation is running. You need to run the automation and use pause after the desired steps if you want to capture or analyse the next steps. this some times make the development hectic.
Syed Amir
Verified reviewer
Information Technology and Services, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
5
Reviewed February 2022
Automation Anywhere - Leading RPA platform
Developed 4 Utility bots with multiple instances and saved around 30 plus FTEs
PROSEasy drag and drop facility, robust UI automation and Lockers
CONSI don't like the concept of XML file as a config, it must be like the 'Assets' of UIPath
Reason for choosing Automation Anywhere
Cost and ease of use
Hideki
Verified reviewer
Market Research, 5,001-10,000 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed December 2022
An advanced cybersecurity tool
It is recommended because its functions are in advance with the requirements of the professionals of these times.
PROSThis is a good tool in terms of configuration, something that in this type of system can be complicated. What I like about this tool is its ability to simplify procedures and carry them out automatically, from jobs to accesses or even sending files by email, it is quite functional when you have extensive workloads
CONSIt is not a complicated tool to use, its functions are quite adequate for the type of solution it is, it works with artificial intelligence but in an understandable and fast way.
Sugumar
Retail, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2019
Future is redefined with Automation Anywhere
Have been using Automation Anywhere from 8th Version. I like the mass migration that the tool is having today, kicking from User Interface to extreme security concerns. Especially glad to have Metabot and IQBots implementation with Automation Anywhere and very special thanks to the Automation Anywhere support team helping us on critical scenarios.
CONSVery rarely the common functions like Object cloning, Loop while *** exists fail and this kind of issues happen 2 times out of 300 times. If tool find any other options for RCA it would be more helpful on these rare scenarios.
Akshath
Information Technology and Services, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
CUSTOMER SUPPORT
3
FUNCTIONALITY
5
Reviewed February 2021
Automation Anywhere - Review
I would happily suggest AA to anyone who is in search of a good RPA tool. Easy to use, reasonable price, high security for data and credentials, etc.
PROSAA is one of the best RPA tools that I have ever used. It's very user-friendly and even if a person is from a non-technical background, still they can manage to automate some of their basic mundane processes.
CONSWhen it comes to Citrix automation, AA doesn't provide enough support or there are very few features or commands available to automate Citrix or mainframe applications.
Jaya Sri
Information Technology and Services, 10,000+ employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2019
Getting freed up to focus on value-added tasks by reducing manual efforts through AutomationAnywhere
While automating internal applications, I've solved many problems that are related to commands. I see that the ability to run scripts is the added advantage of AA which is very beneficiary in case built-in commands fail to solve the problems.
PROSBest thing about Automation Anywhere is to automate things with high security and also to reduce our manual efforts that frees up time to innovate. Even by adhering to regulatory compliance, we can get the tasks done more efficiently through Automation Anywhere.
CONSThere were few commands which needs improvement in behavior to solve problems like "selecting from drop-down", "Checking/Unchecking fields" etc. The available commands of AA can be improved to solve varying problems.
Mario
Verified reviewer
Information Technology and Services, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed July 2022
Automation of processes and tasks.
Automation Anywhere is a platform that I consider very necessary to improve the performance of some sectors of the company since it performs tasks that, although important, require human resources that we can allocate to other tasks.
PROSI like it because it allows me to create bots in minutes without programming. It helps to speed up sorting processes and intelligent data storage. It has a very large and collaborative online community.
CONSNo complaints about this automation tool.
Anonymous
10,000+ employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2019
User friendly RPA software
Business client was experiencing slow downs in their insurance process due to constant manual entering of data into various software programs. We were able to implement the software and reduce the number of touch points dramatically. This reduced the need for overtime during busy months and increased efficiency by reducing human errors caused by constant typing.
PROSThe software is easy to learn very user friendly which makes training a breeze. This product is easy to sell to potential clients because it clearly shows an instant improvement to any company's business processes.
CONSI do not have any cons I have been completely satisfied with the software and implementing it.
Anonymous
11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2019
Best RPA Tool
I have automated processes like Payroll, Account Payable, Cost Sheet Creation etc. which in turn gave the companies a reduction in cost and a lot of time saving to the company. Employees who were doing the repetitive mundane tasks could take that bot out of themselves and could engage in more value added tasks to the company
PROSBest thing I like about the software is that it has number of instructions more than 500 which can cater the requirements of number of business processes. You should not know programming to start work with this. This has a credential vault to store the credentials used in the business process which are then saved as encrypted credentials.
CONSIf there is a sudden shutdown or when we restart the PC, have to manually start services through the Task Manager
Anonymous
51-200 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2019
Why wait?! RPA is the future, and Automation Anywhere is getting you there
I have used Automation Anywhere to automate several processes - and it succeded in all cases. The software is easy to use and understand. Furthermore, I have held severeal AA training sessions, and in every session the participants have been overwhelmed by how easy it is to use and navigate in. Also, there is a big knowledge portal. You can share your bots in the bot store (or download other bots), and you can discuss your thoughts with peers on A-people.
PROSI really like how easy it is to use! You quickly get a feeling about how to use the commands, and what opportunities you have in the software. The software is so easy to use, that I bet you can automate your first process within hours (maybe even minutes?)
CONSI could be nice to be able to change the background color, so you can have it in developer mode. Also, it could be nice to be able to collapse your statements - on the other hand, if forces you to create smaller bots and think re-usability.
Baisil
Information Technology and Services, 201-500 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed March 2019
One of the First Top 3 RPA tools in the World
I have been working on as RPA developer from touched with the Automation Anywhere. So This is very fair way to start our journey to adopt in our carrier as developer concern and about the deployment our company has made many more projects and deployed in the Botstore for availing everyone those who wants to install and use.
PROSThis is mainly focusing on the scripting while most of the rest RPA tools engaged with the Visual treat, but its more fine to edit, understand and use it. The Meta bot and IQ bot concept is the intelligent feature that I would like to more emphasize about the Automation Anywhere.
CONSThe customer support is not fair and the community is like dead. Except these its good.
Anonymous
501-1,000 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed March 2019
RPA Review
I recently worked on a thought process of automating the credit card application (prototype). Banking sectors receive hundreds of Application everyday and with RPA, a user need not spend 4-5 hours checking for the eligibility of the applicant.
PROSThe best thing about this software is the user interface. It is pretty user friendly and even a common man with the necessary IT background will be able to grasp it quickly. Other than that, it has plenty of commands which makes all the tiring Repetitive processes to be completed on a click.
CONSThe dependency between CR and client. If that could be reduced to some extent, it will be a path breaking software.
Alexis
Accounting, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2019
Best review
No everything seem legit never had to experience it
PROSVery fast in style very unique for others of age and up to date for a lot of us that work in my job area
CONSNothing everything seem perfect about the product moves very fast and is in style very functional light
Anonymous
10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed March 2019
Automation Anywhere - One of the Market Leaders in RPA Space
1. Easy to setup the RPA Framework 2. Time to Market of the RPA implementation is considerably less 3. Easy to learn
CONS1. ML and AI aspects are still not upto the mark 2. The OCR capability is not world class