Botmind
About Botmind
Botmind Pricing
Pricing is performance based.
Starting price:
$59.00 per month
Free trial:
Available
Free version:
Not Available
Most Helpful Reviews for Botmind
1 - 5 of 30 Reviews
Valentin
Verified reviewer
Computer Software, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2018
One of the best solutions on the market to automate customer support
Great solution for customer support automation with clear return on investment for us!
PROSSet up in Zendesk was quick and easy. Once installed, Botmind allowed us to decrease workload for support agents and provide better service to our customers, especially during peak times. Last but not least, their team is always available to help!
CONSNothing special at the moment, we are really happy so far.
Vendor Response
Thank you for your feedback Valentin !
Replied December 2018
Clément
Human Resources, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2018
Great solution for customer support automation
Botmind helped me save time and reduce my overall cost for customer support !
PROSEasy to integrate, Botmind is a perfect tool for helping my real agents to focus only on complex customer demands. Plus : pricing is transparent and based on success !
CONSCreation of many accounts is still not possible.
Vendor Response
Thank you for your feedback Clément !
Replied December 2018
Brice
Media Production, 2-10 employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed December 2018
Efficient hybrid bot technology
Putting customers first has always been our core value. Botmind’s hybrid bot technology, has helped us deliver a wonderful customer experience!
CONSLong setup and education and lack of improvisation
Séton
Consumer Services, 1,001-5,000 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2018
Very easy to use
Botmind will allow you to save a lot of time and that's what the the best of the solution for me.
PROSI started using Botmind at my company and that was a real surprise. Very ergonomic and easy to use! The service support is very reactive as well and helps you when you struggle with some integration tasks. I really recommend it to anyone who wants to fluids their internal processes.
CONSAfter 3 months using Botmind, I have nothing to say against the solution.
Vendor Response
Thanks Séton !
Replied December 2018
Anonymous
11-50 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2018
So reliable that we repeated the experience for more projects !
The job is very well done and it's pleasant to work with Botmind team !
PROSIt was easy to understand, and quickly implemented... Very efficient and cost-effective !
CONSThe team is highly solicited ... understandable !